Customer Reviews

(56 Reviews) Show all reviews

Anonymous
Sep 2018
Verified
Service Received
Thai on the Table
Overall Experience
Ambiance
100%
Professionalism
100%
Nice lighting, lovely decor.
Jennifer P.
Aug 2018
Verified
Service Received
Advanced Clinical Corrective Facial
Overall Experience
Ambiance
100%
Professionalism
100%
Great atmosphere. Therapists are clean and professional
Anonymous
Jul 2018
Verified
Service Received
Established Patients Custom Therapies
Overall Experience
Ambiance
80%
Professionalism
100%
Convienient Location. Booking is amazingly simple and love the reminders
Nancy B.
Jul 2018
Verified
Service Received
Thai on the Table
Overall Experience
Ambiance
100%
Professionalism
100%
What a great place to get a massage. The mad science theme is very creative and fun. Liz Pugh and her staff are extremely knowledgeable, caring and kind. This is the first time and longest length of time I have gone without a headache. Liz is great at educating you about how you can help yourself with different home care ideas.
AGNES G.
Jul 2018
Verified
Service Received
Class IV Laser Treatment
Overall Experience
Ambiance
80%
Professionalism
100%
Comfortable setting
Anonymous
Jun 2018
Verified
Service Received
Mad Science: Muscle Mechanic Visit
Overall Experience
Ambiance
80%
Professionalism
100%
Anonymous
May 2018
Verified
Service Received
Thai on the Table
Overall Experience
Ambiance
100%
Professionalism
100%
Great!
Donna R.
Apr 2018
Verified
Service Received
Mad Science: Muscle Mechanic Visit
Overall Experience
Ambiance
100%
Professionalism
100%
Brian was respnonsive to my needs and knew exactly what to do to fix my tight, stiff neck. I was surprised by the range of motion that came back after the visit. Thanks, Brian!
Kim W.
Apr 2018
Verified
Service Received
CBD Oil Massage (Mad Science Massage)
Overall Experience
Ambiance
60%
Professionalism
100%
The area is small and looks not put together in the waiting area. I like the room darker with candles but that's just me.
Richelle D.
Apr 2018
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
:)
Anonymous
Apr 2018
Verified
Service Received
Basic Foundational Clinical Facial
Overall Experience
Ambiance
100%
Professionalism
100%
In every way an excellent, professional, relaxing, enjoyable experience. In addition, Deborah has a sweetheart disposition. I will be going back, and definitely recommend her to you!!
Kelly J.
Apr 2018
Verified
Service Received
Advanced Clinical Corrective Facial
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz really knows what she's doing
Kell J.
Mar 2018
Verified
Service Received
Advanced Clinical Corrective Facial
Overall Experience
Ambiance
100%
Professionalism
100%
Deborah is fantastic
Joe M.
Feb 2018
Verified
Service Received
CBD Oil Massage (Mad Science Massage)
Overall Experience
Ambiance
100%
Professionalism
100%
This was a fabulous experience. The therapist was professional and knowledgeable. I will look forward to the next time.
Cat W.
Feb 2018
Verified
Service Received
Eyelash Tinting
Overall Experience
Ambiance
100%
Professionalism
100%
Everything about this practice is perfect. Brian is at the top of his class; there is unlikely to be a better massage therapist out there aside from Lizz herself.
Andy A.
Feb 2018
Verified
Service Received
Thai on the Table
Overall Experience
Ambiance
60%
Professionalism
100%
The experience was amazing. Booking and confirmation were handled perfectly. The room was a little cold, though, and seemed a bit bare as far as decorations go.
Ralph B.
Feb 2018
Verified
Service Received
Hour Therapeutic Medical Massage (GRPN)
Overall Experience
Ambiance
100%
Professionalism
100%
Brian is educated in medical massage and patient in his practice. He is very professional.
Jen R.
Feb 2018
Verified
Service Received
Thai on the Table
Overall Experience
Ambiance
100%
Professionalism
100%
That was amazing. I don’t think I’ll do regular massage again after that. It was like being stretched by my trainer but 100 times better. I feel amazing!!! Highly recommend!
Amy M.
Jan 2018
Verified
Service Received
Mad Science Stress Meltaway: Synergy Hot Stone Massage with CBD Oil
Overall Experience
Ambiance
100%
Professionalism
100%
This was my first visit to the new office and the layout and ambiance was PERFECT!
Anonymous
Jan 2018
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
Nothing
Jean B.
Jan 2018
Verified
Service Received
Mad Science Alchemy Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I didn’t dislike anything
Richard L.
Dec 2017
Verified
Service Received
Mad Science: Muscle Mechanic Visit
Overall Experience
Ambiance
100%
Professionalism
100%
Attentive, careful to ensure precise alignment with customer wishes and every effort to provide complete customer satisfaction. Qualified and professional expertise.
Anonymous
Dec 2017
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Very comfortable and professional atmosphere. Lots of various hands on resources an individual can use to enhance working with Lizz.
Shelley T.
Dec 2017
Verified
Service Received
Hour Therapeutic Medical Massage (GRPN)
Overall Experience
Ambiance
80%
Professionalism
100%
This is the first time I have taken time to ever write a review. I would be remiss if I did not give a shout out to Brian, Lizz, and Lakewood Ranch Medical Massage & Mad Science Massage. I was so impressed with how thorough Brian was and how he spent time to understand my specific neck/back diagnosis. I was feeling anxious about having a massage after learning I have discs out of place in my neck and herniated discs in lower back. I experienced immediate relief from the laser and gained comfort that Brian knew what he was talking about and was approaching my treatment strategically and from a medical perspective. I left feeling relaxed and with neck/back not in pain. I will absolutely be back for a regular regimen of both laser and massage. I am also making an appointment for my spouse. HIGHLY recommend and this comes from a massage snob! Shelley
Anonymous
Oct 2017
Verified
Service Received
CBD Oil Massage (Mad Science Massage)
Overall Experience
Ambiance
100%
Professionalism
100%
Would of liked to purchase a salve.
Buddy K.
Oct 2017
Verified
Service Received
Mad Science Alchemy Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I liked to entire experience. Healing hands.
Buddy K.
Sep 2017
Verified
Service Received
45-minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Liked it all
Anonymous
Sep 2017
Verified
Service Received
Mad Science Elemental Massage (Synergy Hot Stone)
Overall Experience
Ambiance
80%
Professionalism
100%
Very relaxed, comfortable atmosphere - excellent value and ideal location.
Wendy D.
Sep 2017
Verified
Service Received
Mad Science: Muscle Mechanic Visit
Overall Experience
Ambiance
100%
Professionalism
100%
I loved how relaxing the MAD reception room is.
Anonymous
Sep 2017
Verified
Service Received
Established Patients: 30-Minutes of Customized Treatments
Overall Experience
Ambiance
100%
Professionalism
100%
First appointment, very satisfied with all. Will continue & recommend to others.
Anonymous
Sep 2017
Verified
Service Received
Established Patients: 30-Minutes of Customized Treatments
Overall Experience
Ambiance
100%
Professionalism
100%
The equipment Lizz has invested in is second to none, so that she can offer a range of services.
Elaine M.
Sep 2017
Verified
Service Received
Mad Science Elemental Massage (Synergy Hot Stone)
Overall Experience
Ambiance
100%
Professionalism
100%
Clean, comfortable, relaxing
Ian N.
Sep 2017
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Knowledgeable and efficient
Sarah S.
Aug 2017
Verified
Service Received
CBD Oil Massage (Mad Science Massage)
Overall Experience
Ambiance
60%
Professionalism
100%
Can't wait to see the final decor!!! Massage was amazing, hated to leave lol
Jessica P.
Aug 2017
Verified
Service Received
CBD Oil Massage (Mad Science Massage)
Overall Experience
Ambiance
100%
Professionalism
100%
I called in the morning and was able to get an appointment for the afternoon. Staff was very friendly and accommodating.
Pamela M.
Aug 2017
Verified
Service Received
Mad Science: Muscle Mechanic Visit
Overall Experience
Ambiance
100%
Professionalism
100%
I love the reminders.
Robyne R.
Jun 2017
Verified
Service Received
Mad Science Alchemy Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Walking into the clinic I found the ambiance to be both serene and welcoming. The same was true of the treatment room. It felt personalized and cozy.
Sonia S.
Jun 2017
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
OFFICE WAS VERY CLEAN AND PROFESSIONAL
Anonymous
Dec 2016
Verified
Service Received
New Patient Welcome Visit
Overall Experience
Ambiance
100%
Professionalism
100%
Wow! Just had my first appointment and I'm blown away on the results thus far. She's an excellent communicator and provides good tips on how to maintain techniques at home. Highly recommend Lizz!
Linda H.
Oct 2016
Verified
Service Received
New Patient Welcome Visit
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz is obviously both knowledgeable and caring. I believe that she will help me in ways that others couldn't.
Anonymous
May 2016
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
80%
Professionalism
100%
Nothing. The hot laser felt Google and Liz certainly seems knowledgeable.
Anonymous
May 2016
Verified
Service Received
Class IV Laser Treatment - 2 to 3 areas
Overall Experience
Ambiance
60%
Professionalism
100%
Lizz is terrific-makes you feel very comfortable, she listens and is a true professional.
Linda M.
May 2016
Verified
Service Received
Class IV Laser Treatment - 2 to 3 areas
Overall Experience
Ambiance
80%
Professionalism
100%
The laser tx on my plantar fascitis worked very well. Felt the pain decrease in my feet by 50% after one tx.
Anonymous
May 2016
Verified
Service Received
Established Patients: 30-Minutes of Customized Treatments
Overall Experience
Ambiance
80%
Professionalism
100%
Great new facility with plenty of parking, and the treatments and service, as always, first class. Thank you, Lizz.
Lisea J.
Apr 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
80%
Professionalism
100%
Thanks!!
Anonymous
Apr 2016
Verified
Service Received
New Patient Pregnancy Visit (Brief Consultation Plus 60-minute Treatment)
Overall Experience
Ambiance
100%
Professionalism
100%
I had a prenatal massage. I liked the cushions she had on the table. Never experienced that before. Massage felt awesome!!
Thermon W.
Apr 2016
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz was very Knowledgeable, Kind, and Helpful. In left feeling great.
Ashley M.
Apr 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Outstanding experience! I appreciated all the knowledge you provided and your thoroughness with me. It was the best experience I have ever had with a massage therapist. Thank you so much for getting me on such short notice. I really appreciate all that you did for me.
Errika W.
Apr 2016
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz was great. She makes one feel at ease right a way with a warm welcome. She took the time to send me information pre-visit and then discussed more info before treatment. I appreciate this as a fellow medical professional. She didn't assume I knew too much or too little by letting my knowledge guide the conversation. The treatment felt great. I was a bit anxious about trying it but no pain existed at all. She even offered advice on custom treatment plan that would work hand in hand with the laser therapy for my particular aliment (pointing out other regions I had been working on at home, but didn't bring up in our initial conversation). Proving to myself, this woman is on her game!????
Bob G.
Apr 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
As always, a wonderful massage.
Sasha H.
Mar 2016
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz is awesome. She manages to be knowledgeable while also being relatable. I felt like she knew what she was doing, and knew just the right amount of information to give me without leaving me feeling like I didn't know enough or overwhelmed. Will definitely visit again!!
Sally U.
Mar 2016
Verified
Service Received
FREE Laser Demonstration and Treatment
Overall Experience
Ambiance
100%
Professionalism
100%
Great! Lizz provides wonderful attention to detail and informs you about your body and how to help the areas that manifest pain. Sally Ullman,photographer
Matt M.
Mar 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz offers excellent medical massage and I highly recommend her to everyone in the area that needs great body work done.
Anonymous
Mar 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Love the new location, more spacious, and atmosphere is more therapeutic!
Sue K.
Mar 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Yes!!! My experience was amazing in every way!
Donna M.
Mar 2016
Verified
Service Received
Established Patients: One Hour of Custom Therapies
Overall Experience
Ambiance
100%
Professionalism
100%
Lizz provides solutions to my problems including exercises to do at home. During the massage she finds the problem spots and really works them to reduce the pain going forward. She wants to cure you!