Customer Reviews

(4 Reviews) Show all reviews

Anonymous
May 2019
Verified
Service Received
Advantage Massage Groupon - Single/39 (REDEMPTION CODE REQUIRED) 60 Minutes Discount
Overall Experience
Ambiance
60%
Professionalism
60%
Overall, the office space/location and room itself was clean and relaxing. I arrived on time, however, Rocio told me to wait while she talked with a previous client/friend, which took about 5 minutes. When she was done talking, she then had to clean the room/change the sheets, which took another 5 minutes. By the time I went in the room to get ready for the massage and the massage actually began, we were already 15-20 minutes behind, even though the massage was supposed to be a full 60 minutes. *I would advise Rocio to include a 15 minute break in between clients to finish the the client and set up the room.

Business response:

We apologize for your experience and assure you that we take your comments seriously. Could you please reach out to us so we can remedy the situation? Thank you so much for your honest comments.

Anonymous
May 2019
Verified
Service Received
Deep Tissue
Overall Experience
Ambiance
60%
Professionalism
60%
Overall, the office space/location and room itself was clean and relaxing. I arrived on time, however, Rocio told me to wait while she talked with a previous client/friend, which took about 5 minutes. When she was done talking, she then had to clean the room/change the sheets, which took another 5 minutes. By the time I went in the room to get ready for the massage and the massage actually began, we were already 15-20 minutes behind, even though the massage was supposed to be a full 60 minutes. *I would advise Rocio to include a 15 minute break in between clients to finish the the client and set up the room.
Anonymous
Jul 2018
Verified
Service Received
Deep Tissue
Overall Experience
Ambiance
40%
Professionalism
100%
Being new to this area the building was very hard to find and once inside get confused as to how to find her place. There was no ambiance whatsoever.
Michael D.
May 2017
Verified
Service Received
MA (Groupon) One 60-Minute Massage and One Stress-and-Pain Review $39 ($99 value)
Overall Experience
Ambiance
60%
Professionalism
100%
Didn't care for general condition of the building where it was located but her room was very clean and appropriate.