Customer Reviews

(36 Reviews) Show all reviews

Sheila u.
Jun 2025
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I was super cold the whole time.
Lauretta D.
Jun 2025
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Overall I felt the experience was good. The only improvement would be to include white noise while your clients prepare for their massage. I could hear muffled talk in the adjacent room.
Anonymous
Apr 2025
Verified
Service Received
Signature Eminence Facial
Overall Experience
Ambiance
60%
Professionalism
80%
First time visit and it was a very nice experience
Anonymous
Jan 2025
Verified
Service Received
Couple’s Massage.
Overall Experience
Ambiance
80%
Professionalism
100%
Cindy and Jessica were wonderful! Great couple’s massage experience!
Anonymous
Dec 2024
Verified
Service Received
Signature Eminence Facial
Overall Experience
Ambiance
100%
Professionalism
80%
The facial itself was nice and good for my skin, but it wasn’t the most relaxing or professional experience. Steamer wasn’t working, towels weren’t hot, lots of bottles clanking and time in between actual treatments. Seemed choppy and not very cohesive, but overall a nice facial.

Business response:

We appreciate your feedback and always striving to do better to deliver a great experience. I understand the review being anonymous but that does not help me figure out who I need to work with to groom them better to perform a better service. Please text me or email us so I can give attention to the accurate staff and see if they need help or more training so we can all be on the same page with giving an awesome service. 989-280-8683

Kurt P.
Dec 2024
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Yes I would tell a friend and have already. I plan to come back over and over....thanks
Anonymous
Aug 2024
Verified
Service Received
Signature Eminence Facial
Overall Experience
Ambiance
80%
Professionalism
60%
Could have been more presentable, showed the products, more about the light therapy etc.
Anonymous
Aug 2024
Verified
Service Received
Red Light Zen Session with PEMF
Overall Experience
Ambiance
100%
Professionalism
80%
Still new, didn't know the ins and outs of the equipment. Could have offered water, talked about the products there etc.
Anonymous
Jun 2024
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I liked the owner Jennifer she was very inviting and nice. Cute place.
Jay R.
Apr 2024
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Tori did a great job. The only reason I didn't give 5 stars is because nothing and no one is perfect. We can all improve somehow. That being said, I highly recommend Tori.
Anonymous
Aug 2023
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
100%
A very nice facility
Anonymous
Jul 2023
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
80%
She is the best - can read your body and go straight to your issues and fix them.
Alexis T.
Jun 2023
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Other than canceling the day of the appointment. ( My mom's birthday ) it was a great experience & happy they were able to rebook so soon. Definitely will be returning.
Anonymous
Apr 2023
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Heather did an amazing job! She got rid of pain I’ve had for awhile
Anonymous
Jan 2023
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Space is relaxing and has a great vibe. Owner is attentive and we loved the therapy lights!
Kimberly F.
Oct 2022
Verified
Service Received
Massage/Facial Duo
Overall Experience
Ambiance
60%
Professionalism
80%
The room I was in was very bright because the blinds were left open, thereofre the score on ambiance. Bathroom was in the hallway versus in the place where the services are performed. I am comparing this to other palces I've had similar services.
Betsy O.
Jun 2022
Verified
Service Received
Therapeutic Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
100%
It was great!8
Tom W.
Oct 2021
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
100%
Professionalism
100%
to go there
Anonymous
Oct 2021
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I need to get another one so
Anonymous
Sep 2021
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Heather was great!
Jeff S.
Sep 2021
Verified
Service Received
Relaxation/Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I’d recommend this experience to others. I plan to return.
Anonymous
Sep 2021
Verified
Service Received
Deep Tissue Hands on Massage
Overall Experience
Ambiance
80%
Professionalism
100%
TY
Anonymous
Sep 2021
Verified
Service Received
Relaxation/Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very good, therapeutic, good pressure, clean.
Anonymous
Aug 2021
Verified
Service Received
Deep Tissue Hands on Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very peaceful setting.
Anonymous
Jun 2021
Verified
Service Received
Deep Tissue Hands on Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I have already given Cindy’s number to three friends looking for someone that gives a deep massage.
Canyalle P.
Jun 2021
Verified
Service Received
Deep Tissue Hands on Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Lovely experience and great employees.
Josh H.
May 2021
Verified
Service Received
Deep Tissue Hands on Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I’ll start by saying that I can’t give ANYTHING a 5 star rating if they are still wearing masks. But Cindy was super professional and nice and extremely good at what she does. I would say it was relaxing and comfortable and I would recommend going there to anyone.

Business response:

We agree, soooo sick of the masks. But as soon as osha gives us the go we will take them off fosho! Thanks for coming in Josh and we are glad you found our services worthwhile. We look forward to seeing you again and hopefully mask free ????

Brian K.
Dec 2020
Verified
Service Received
Custom Massage with 2 of Our Signature Enhancements
Overall Experience
Ambiance
80%
Professionalism
100%
Nice modern studio for relaxation and an amazing massage...
Anonymous
Sep 2020
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
100%
Professionalism
100%
For having a massage during a COVID time, it was very relaxing despite the additional precautions. I didn’t love having to wear my mask during the massage, but I do appreciate that Boyne City Massage practices safety first.
Anonymous
Jul 2019
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Nice ambiance: dim lighting, comfortable table, good temperature. Only criticism is that I could very clearly hear talking from another room which was distracting at times.
Anonymous
May 2019
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
80%
Professionalism
100%
They got me in really quick which is not standard for most massage places. Great customer service and outstanding massage. If i had a complaint it would be the table was not the most comfortable. Will use Sage again. Awesome price for a wonderful massage
Anonymous
Apr 2019
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very relaxing atmosphere
Anonymous
Apr 2019
Verified
Service Received
Custom Facial
Overall Experience
Ambiance
80%
Professionalism
100%
Explanations of processes and products used throughout the facial were truly appreciated. The arm and neck massage while misting was a relaxing touch. I will return for a full massage as well as facials!
Anonymous
Sep 2018
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Bummer the bathrooms were separate. Other then that the facility was clean, serene and welcoming.
Anonymous
May 2017
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
80%
Professionalism
80%
It was a good experience:-)!
Rachel W.
Aug 2016
Verified
Service Received
Custom Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I will be sure to come back. What a great place!