You have created a wonderful and relaxing environment.

Nothing

I would tell them to try a different therapist.

We booked two people for our massages. I was supposed to have Cindy according to our booking, who I had read tons of reviews about and knew she was great, but my husband got her instead. I’m glad he got a great massage, but mine wasn’t as impressive. I did ask for it to be more firm, but it was much more of a gentle pressure than I needed. I did express that my back was hurting a lot, and that was worked on, but the pressure was best described as gentle.

Ambience when you walk in was nice. In massage room, you could hear the (I believe) public toilet repeatedly flushing on one side and people talking in the room on the other side. I’ve never experienced this type of extraneous noise during a massage before-difficult to be an immersive experience. Cindy was courteous, and this may just be differences between people or massage, but most massages I’ve had before they ‘pull’ on my legs, shoulders, fingers, etc, doing something like a passive range of motion on joints. I’m 67 so that’s important to me. Which brings me to- I was not asked for any personal brief health/issues/preferences history, which I’m also used to providing beforehand in a written document. Again, when walking in your business and having already paid $170, I expected more from the massage, comparing it to experiences at several other area businesses around Traverse City area especially. I love Boyne City, and I live pretty much in between TC and BC, so I wanted to give your business a try. I seldom ever respond to requests for reviews, but wanted to provide what I hope may be constructive input.

Be sure to be clear about and stress that you would like your issue addressed

I like this place well enough but who you who for your massage therapist really matters. My experience this time around was very lackluster

I am comparing to facials at Boyne or Bay Harbor. Ava is super sweet. I would have been happier if the massage was with a “heavier touch”. I also would love to see a discount for purchase of product.

Nice and close