Customer Reviews

(25 Reviews) Show all reviews

Anonymous
Jan 2020
Verified
Service Received
Relaxation Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Wasn't sure what the experience would be like since it was first time but Rebecca was very professional and it was a great experience
Anonymous
Jan 2020
Verified
Service Received
Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
80%
The office is clean. My complaint is that there is not a designated person to answer the phone. Your call goes directly to voice mail that suggests you text ... For quicker response. I called - twice. I leave one text and one voice mail. About 1 1/2 hours later I get a return call and appointment. The massage therapist cannot care for the client AND answer the phone. If I had not received a gift card for an hour massage I would have called someplace else and missed out on a great massage.
Anonymous
Dec 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Reasonable prices.
Michele H.
Sep 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
The conversations from other therapists/clients are often distracting. Overhead noises from business upstairs as well. Not complaining, just giving feedback.????
Anonymous
Aug 2019
Verified
Service Received
Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
100%
It was a little too cold in the room. Not sure if you have heated tables but that would have been nice.
Anonymous
Jul 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Quality, affordable massage.
Anonymous
May 2019
Verified
Service Received
90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great atmosphere and very relaxing! Face cushion became a little uncomfortable at times.
Anonymous
Mar 2019
Verified
Service Received
30 Minute Spot Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Small, no-nonsense lobby. Overall relaxing ambiance in massage room.
Chinenye E.
Jan 2019
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
80%
Nice place with great price.
Averi M.
Dec 2018
Verified
Service Received
Hot Stone Massage (90 Minutes)
Overall Experience
Ambiance
80%
Professionalism
80%
Massage Artists offers great prices for their services. That is very hard to find in Austin and the surrounding areas. I appreciate that so much. So far I have only worked with Shana and haven't met any one else. But she is always friendly and professional.
April V.
Dec 2018
Verified
Service Received
90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
The room seemed a bit brighter than I remembered, however, the bed is very comfortable and the facility is kept very nice and clean.
Anonymous
Oct 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Dan R.
Oct 2018
Verified
Service Received
30 Minute Spot Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Location, scheduling, price.
Anonymous
Aug 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very hard to get an appt.
Anonymous
Jul 2018
Verified
Service Received
90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
100%
Good relaxation massage, but I prefer a deep tissue healing massage. Good Price! Linden was very professional.
Anonymous
Jun 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Online booking is well organized.
Chinenye E.
Feb 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Lovely and friends people
Anthony N.
Feb 2018
Verified
Service Received
Couples Massage (60min session)
Overall Experience
Ambiance
60%
Professionalism
80%
The overall value met my expectations.
Anonymous
Jan 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
She does a fantastic job! It’s definitely relaxing & it helped me get recharged for the week.
Wilmot L.
Jan 2018
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
80%
There was some noise in the beginning of massage from next door (child care), but that is not at the fault of Shana or Massage Artists, just where the office is located.
Anonymous
Jan 2018
Verified
Service Received
90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Had a great massage. Very relaxing. Great place. Prices outstanding. Easy online booking. Great spa music. Will def rerurn.
Gwen R.
Jul 2017
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Xxx
Velma G.
Mar 2017
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The new space is great - nice and quiet and easy to access. But I missed the essential oils that are normally provided - they are usually a nice added touch.
Todd T.
Oct 2016
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
The space is a little cramped, but clean and well organized. Access is limited to the location which makes is much more secure. I felt comfortable and relaxed and appreciate the personal approach Massage Artists takes.
Yvette W.
May 2016
Verified
Service Received
60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Everything went very well and he was extremely accommodating