Well this is not good at all! Please call me at 4357677976 and ask for Janelle, so we know who we need to speak with to make sure they make the necessary changes! We will be happy to give you another massage! We want all of our customers to be happy!
We really appreciate your review! Please call me at 435-767-7976 if you have some thoughts on any ways we could improve! Thanks so much!
Thank You so much for your great review! Please call and let us know how we could improve your experience here! We appreciate all feedback because that is how we can learn and make positive changes. 435-767-7976
Thanks so much for your kind words! We are so happy you liked it! Let us know if you would like to see anything done differently to improve your experience! Thanks, Janelle, Office Manager
Oh Dee I am so sorry you did not enjoy your experience with us. I will call you to find out what we could do differently. We really care about our clients and want to learn from our mistakes. Dee, this is Erin, the Massage Therapist that you worked with and I wish to extend an apology to you, for any actions that were not seen as in integrity, and strive to improve. Thank you for your feedback and I hope you will continue to visit and enjoy Beyond Basic Massage in the future.
So so sorry about that Heidi! We are happy to give you a couples massage at our BOGO price of 100 for two 90 minute massages (only 50 each) or 70 for two 60 minute massages (only 35 each) to make up for that mistake. Those our our very lowest prices. The Therapist was new and just made a mistake. We are very sorry! Hope you will give us another chance to prove why we have 167- 5 star reviews! We love our clients!
Please contact us and we will definitely correct this error!