Post Surgical Lymphatic Drainage Surgical Massage and Assesment (90 Min)
Overall Experience
Ambiance
100%
Professionalism
100%
Awesome
Cynthia B.
Dec 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Beautiful place, nice and quiet. Wore a mask and offered me coffee!
Anonymous
Dec 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
They aren’t kidding when they say, “walk in, float out”. When went to bed the night after my appointment, I thought I was going to melt into my bed! Much needed relief for my body AND my soul 💜
Katlynn A.
Dec 2020
Verified
Service Received
Serenity Prenatal 60 min Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Recommend!
Business response:
Thank you for the great review! Look forward to seeing you again soon
Ashley was great! It took me a minute to find the building but once I did it was a pleasant time.
Tom S.
Oct 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
ANGELA'S THE BEST!!
Gabriella L.
Oct 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
It was awesome.
Gabriella L.
Oct 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
It was awesome
Tim D.
Oct 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
80%
Professionalism
80%
Nice Studio
Tom S.
Oct 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
First time with Ashley; look forward to next visit.
Anonymous
Oct 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
80%
Professionalism
100%
Loved my treatment and therapist. Truly no complaints. I suppose one thing to improve would be better music but this didn't take away from my experience.
Rick N.
Oct 2020
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
I loved the quiet environment.
Anonymous
Sep 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
80%
Professionalism
100%
Wonderful facility, willing to get me in for an appt last minute and staff was so polite and helpful!
Rick M.
Sep 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great service. Very friendly and professional.
Mitzi J.
Sep 2020
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Always an amazing experience and I always float out!
Business response:
Thank you for the great review. See you again soon!
Iesha A.
Sep 2020
Verified
Service Received
Post Surgical Lymphatic Drainage Surgical Massage and Assesment (90 Min)
Overall Experience
Ambiance
100%
Professionalism
100%
Everything
Business response:
Thank you for the great review....Look forward to working with you and seeing you again soon
Deb T.
Sep 2020
Verified
Service Received
Serenity Therapeutic Moving Special (10) 60 Minute
Overall Experience
Ambiance
100%
Professionalism
100%
Excellent relaxing full body massage! Great for my stress!
Anonymous
Sep 2020
Verified
Service Received
Post Surgical Lymphatic Drainage Surgical Massage and Assesment (90 Min)
Overall Experience
Ambiance
100%
Professionalism
100%
Clean, nice, relaxing environment.
Jeremy S.
Aug 2020
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Everyone was friendly and professional, place was clean and well put together.
Sharon K.
Aug 2020
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Everyone was great!
Tina C.
Aug 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Thank you Tammy for a wonderful massage both times. She worked on the problem areas and I am feeling much better already and am looking forward to my next 4 pre-paid visits with her. She uses the right amount of pressure for my needs. She's a keeper!
Laura S.
Aug 2020
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
First time with Tammy..... she’s amazing 😉. Will definitely be back! A little difficult to actually find suite but now I know. Thanks Tammy
It was all amazing. I have already booked my next visit.
The spa looks plain on the storefront but the waiting area is cozy and the staff is very attentive. It was nice to have the therapist actually listen to what I needed and tailor my experiences.
Merrilyn S.
Aug 2020
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Excellent experience.
Anonymous
Aug 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Amazing
Ka-Desia S.
Aug 2020
Verified
Service Received
Serenity Prenatal 60 min Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Easy to schedule an appointment. Very clean and comfortable environment.
Business response:
Thank you for your wonderful review and hope to see you again soon
Audrey F.
Jul 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Great experience!
Business response:
Thank you Audrey for the Great Review
We look forward to seeing you again soon!
Wendy K.
Mar 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Jeff did an amazing job! He covered all my painful areas and although he didn't use as much pressure as I'm used to the result was just as good if not better.
Thank you so much for your review and thank you for the 5 for professionalism. Its very unusual for our reviews for overall to be 3. We strive to do our very best. For this is anonymous but we would appreciate a comment on how we could improve or what it was the made this overall a 3.
Thank you again for the review.
I did not like our session being interrupted because someone got locked out. It jolted me in my session and I had a hard time relaxing afterwards.
Business response:
Thank you for your review and we apologized for what happened with the door. Our staff is always very professional with all we do at Serenity and we were upset at ourselves for what happened. We just moved in the week you visited. Ansley was as frustrated as I was with what happened. The door that was locked we didn’t know at the time automatically locked and this has been fixed. We do appreciate that over all GREAT rating that we received from you and hope that you will return very soon.
Anonymous
Feb 2020
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Depending on the service I am after, I would like a warm table and a darker room.
Anonymous
Feb 2020
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Ansley was gentle and kind. She knew exactly what to do to help me relax and get the most out of my time there. I will be back!
Anonymous
Feb 2020
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
New Place Looks Great
joseph s.
Feb 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
80%
Professionalism
100%
New location is nice
Wendy K.
Feb 2020
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
80%
Professionalism
100%
They just moved so still getting the kinks worked out. I'm sure it'll look amazing when finished.
Relaxing environment very clean could hear some noise from surrounding booths but the music made up for it!
Anonymous
Nov 2019
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Loved my experience! Angela was amazing!
John M.
Nov 2019
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I love this place! I’ve been a couple times now and it’s great because of the one on one attention and space. I will continue to come back! Only place I get a massage at in Columbia.
Business response:
Thank you John for the great review. We look forward to seeing you again soon. Ansley is a wonderful part of Serenity Therapeutic Massage
Tom S.
Nov 2019
Verified
Service Received
COOL GLOW
Overall Experience
Ambiance
100%
Professionalism
100%
Very calming and restful spa. LOVED my experience!
Anonymous
Nov 2019
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Awesome experience as is the standard.
Kathi D.
Nov 2019
Verified
Service Received
Layers - Introductory Skin Care Special - 90 Minutes $60
Serenity is really great. The staff is very friendly and client oriented. I love this place!
Jessica W.
Oct 2019
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Jeff listened to the issues I was having and worked on those areas and incorporated some stretching as well.
Business response:
Thank you for the great review with Jeff and so glad you were able to get some relief. ! See you again soon ...
Anonymous
Oct 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Great space
Anonymous
Oct 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Awesome !!
Ashley E.
Oct 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
I loved Ansley’s massage! so very therapeutic. I will be back soon.
Anonymous
Oct 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Always amazing beautiful music
Anonymous
Oct 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Sunday outside door was locked.
Business response:
Thank you for the wonderful review and glad you were relaxed during your session. This massage was on a Sunday - Sola studios isn’t opened so there is a kios on the side to call in. We try our best to make sure clients know this when we are there on Sunday. Really sorry you didn’t receive your notice before your session. Look forward to seeing you again soon. Angela
Only complaint I have is that you can hear a lot of talking.
Laly R.
Aug 2019
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is very knowledgeable and made me feel very comfortable! If you need a great massage therapist; try Ms. Angela and will not be disappointed! I had a lymphatic massage and I can’t wait for my next session! I saw the results immediately ??
Katie R.
Aug 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
It was very easy to book an appointment. The space was cozy and intimate.
Elizabeth F.
Aug 2019
Verified
Service Received
Welcome Ansley Special 60 Minute Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great place!!!
Business response:
Thank you Elizabeth for your review. We are so excited Ansley has joined our team of therapist. Looking forward to seeing her grow along with Tina and Jeff there is ALOT of talent at Serenity
I honestly feel I am being overly picky here, at one point I could overhear some voices from the salon next door. But beyond that 5ish minutes, everything was nice. It definitely wouldn't stop me from coming back.
Business response:
Thank you for your great review and your honesty. We have really worked hard on the noise issue it bugs us just as much as it would our clients. The great thing is Serenity is in the process of moving to a new studio that will definitely help with this issue. The owners are helping us with this transition and believe its going to solve most of the noise issues.
Mitzi J.
Aug 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Wonderful atmosphere. Very welcoming. The most amazing massages and masseuse I have ever experienced.
Business response:
Thank you for your great review. I really enjoy working with you and looking forward to seeing you again soon!
Thank you Elizabeth for the great review. We look forward to working with you again soon!
Mary O.
Aug 2019
Verified
Service Received
Post Surgical Lymphatic Drainage Surgical Massage and Assesment (90 Min)
Overall Experience
Ambiance
100%
Professionalism
100%
I love everything about Serenity!
Business response:
Thank you Mary for your kind words about Serenity. I really appreciate your business.
Nichole J.
Aug 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Tina was great and I had more mobility in my neck and back after the massage and less pain.
Business response:
Thank you for the wonderful review for Tina. Tina has only been with us a few weeks and so Great to have her knowledge as part of our team
Anonymous
Aug 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Serenity has great deals for loyal customers!
Business response:
Thank you for your Loyalty.
We do always try to take care of all of our clients. We offer loyalty plans because it is so important to continue with a therapeutic massage plan. Just 1 massage for therapeutic needs is not enough.
Lynn K.
Aug 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
The massage worked like a charm to help my legs bounce back after the bicycle tour and long run. Felt soooo much better on Friday! That run went way better. Thanks!
Tina was very professional, kind and thoughtful. She really helped me. I would highly recommend her to others!
Business response:
Thank you Bonnie and for trying out Serenity Therapeutic Massage. Tina has wonderful healing hands.
Ellen M.
Jul 2019
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Good company.
Business response:
Thank you for your great review with Jeff Cullen.
He has over 27 years experience in therapeutic massage and has only been in SC for a year. We are so lucky to have him as part of our team
See you again soon!
I would like if the heating blanket on the table had a cooling feature.
Anonymous
Jul 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
80%
Professionalism
100%
An unconventional set-up inside of a studio, but it is still comfortable as if you were in a "traditional" spa environent.
Melanie L.
Jul 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
very clean and welcoming environment.
Octavia B.
Jul 2019
Verified
Service Received
Lymphatic Post Surgical Loyalty Series (4)
Overall Experience
Ambiance
100%
Professionalism
100%
Awesome peaceful environment
Anonymous
Jul 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Most unique and tailored massage ever ! Tina is lovely and amazing
Vilma N.
Jul 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
All perfecto thank you.
Brenda B.
Jun 2019
Verified
Service Received
TUES / WED only TINA 60 Min Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
A wonderful, relaxing experience is all I can say
Anonymous
Jun 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Serenity is my new happy place! Love the concept of the studios. Serenity has done a good job decorating for the best relaxation / therapeutic experience . Great team of therapist
Anonymous
Jun 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The venue is always very nice and clean. A great place to come!
Anonymous
Jun 2019
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
60%
Professionalism
100%
Definitely nothing fancy.
tammie H.
Jun 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
They have flexibility with scheduling.
Wendy H.
Jun 2019
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
.
Anne N.
Jun 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Very relaxing, calming atmosphere.
Anonymous
Jun 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Kat is EXCELLENT! Magic hands ??
Anonymous
Jun 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
I disliked that I couldn't stay longer.
Shirley D.
Jun 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
The treatment room has a very calming relaxing atmosphere. I always feel energized and rejuvenated after the massage.
Anonymous
Jun 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Very relaxing
Joanne D.
Apr 2019
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Inviting and very welcoming.
Tina S.
Apr 2019
Verified
Service Received
Dorie Special 60 Minute Customized Therapeutic Massage $40
Overall Experience
Ambiance
100%
Professionalism
100%
I have seen Anglea and Dorie and both are Awesome! Highly recommend!
Business response:
Thank you so much Tina! So glad you are a part of Serenity. Look forward to seeing you again soon.
Anonymous
Apr 2019
Verified
Service Received
Serenity Therapeutic 60 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
At first wasn’t sure how the massage room would work in Sola Salons because of noise but with the spa music playing and the way the room makes you feel like you are in a spa worked fine.
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Kat is great. She is very pleasant and professional. She is on her game and remembers each time what oils I prefer and about my migraines which she can relieve. It is a great experience each time.
Intro Therapeutic Massage 90 Minutes / Serenity Member Rate
Overall Experience
Ambiance
60%
Professionalism
100%
Place was just a little too loud, you could hear people out in the halls and next door in other salon booths.
Business response:
Thank you for your wonderful review. It is very hard to control patrons in the hall when they come they don't realize there are massage studios. Hopefully it will be better your next session. But I may also suggest to let your therapist know and ask if we can adjust the music to help with that. I have experienced that the music need to be adjusted.
Jeff D.
Feb 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 90 Minutes
Overall Experience
Ambiance
100%
Professionalism
100%
Perfect lighting and music for relaxation.
Bill D.
Feb 2019
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Great little spa. Perfect location, and well set up for my needs.
Tina S.
Feb 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Angela was amazing. Highly recommend.
Anonymous
Feb 2019
Verified
Service Received
Intro Therapeutic Massage 90 Minutes / Serenity Member Rate
Overall Experience
Ambiance
100%
Professionalism
100%
Comfortable and clean
Kimberly S.
Feb 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Very unique salon. The only thing I wish would have been different was that there was no one to greet you when you walked in. We had to just roam around until we found what we were looking for.
Business response:
Thank you for your review and we value your response. Sola Studios is a Business with lots of sole proprietorships so there is a sign in the front the left of the door with all the studio numbers on them ..There is a sign above the studio door with the name and studio number. I’m sorry you had problems locating us. As business owner I’m working to make sure this is on Google and other websites where our directions are posted. We thank you again and look forward to seeing you again.
Monisha S.
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Everything was amazing.
Jason B.
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Kristin was awesome! Very knowledgable and made me comfortable even though I was in a lot of pain from a nagging shoulder. Would definitely go see her again and probably will soon.
Anonymous
Jan 2019
Verified
Service Received
Post Surgical Lymphatic Drainage Surgical Massage and Assesment (90 Min)
Overall Experience
Ambiance
100%
Professionalism
100%
great space!
Anonymous
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Kat Johnson was very courteous and professional. She was great from the beginning to the end I will definitely come back when I am in the Columbia area.
Carolyn B.
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Liked Angela's concern for my experience. great massage-- she knows her stuff.
Trish P.
Jan 2019
Verified
Service Received
Kristin / Katrina Introductory 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
AMAZING!!
Anonymous
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great experience!
Anonymous
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The owner contacted me when there was a conflict of appointment times. She was very accommodating and professional.
Anonymous
Jan 2019
Verified
Service Received
Kristin / Katrina Introductory 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
There was still some background noise. It felt good during the massage but I found out when I got home I was more sore after it than before. My form did mention I have lupus. I’m not sure if therapists are familiar with that but it’s an autoimmune disease similar to arthritis so hard pressure isn’t ideal for me
Business response:
Please always make sure you speak with therapist before massage that you have a specific condition. Your first massage with me I recommended an appropriate modality and was lighter with pressure for Lupus. Sorry about noise there was construction going on that day.
Brenda B.
Jan 2019
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
It was relaxing & went way to fast.????
Business response:
Thank you for visiting Serenity and we hope that you will be back really soon!
River V.
Jan 2019
Verified
Service Received
Intro Therapeutic Massage / Serenity Member Rate 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The level of depth angela was able to get into my muscles was amazing. I could actually feel the difference in tension as she moved from one side to another. Amazing energy, kind human being, will definitely continue to be a customer at this business
Business response:
Thank you for your wonderful review! I love working with great clients and have been very fortunate with everyone that I get the pleasure of working with. See YOU SOON!
Andrea B.
Nov 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Very clean and restful enviornment.
Brittany D.
Nov 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great experience!
Latricha M.
Nov 2018
Verified
Service Received
Lymphatic Drainage Post Surgical 1st time Visit
Overall Experience
Ambiance
100%
Professionalism
100%
Angela was very professional and knowledgeable in her . really made me feel comfortable and relaxed. Thank you.
Anonymous
Nov 2018
Verified
Service Received
90 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Always leave here feeling so much better!
Anonymous
Nov 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
80%
Professionalism
100%
I liked the overall feel of the 'bigger' facility that it was a part of, but the quiet, intimate space that allowed for complete relaxation .
Thank you so much for the wonderful review. And glad that you are enjoying the Beat the Heat savings this summer
Anonymous
Nov 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
80%
Professionalism
100%
Kat did a very good massage.
Denise K.
Oct 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
80%
Professionalism
100%
Great experience!! Highly recommend
Business response:
Thank you for the wonderful review and look forward to seeing you again
Anonymous
Oct 2018
Verified
Service Received
90 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Wonderful massage felt much better can’t wait to reschedule and recommend all my friends to visit Serenity
Business response:
Thank you so much for the wonderful review. Look forward to seeing you again soon
Anonymous
Oct 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The place was amazing! very private mellow setting.
An F.
Oct 2018
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
100%
Professionalism
100%
Great atmosphere
Annette F.
Oct 2018
Verified
Service Received
Loyalty Plan 60 Minute Massage 4 1 - hour sessions
Overall Experience
Ambiance
100%
Professionalism
100%
Loved everything about it
Business response:
Thank you for such a positive review. Looking forward to seeing you again soon.
Meghan W.
Sep 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Comfortable atsmophere. Professional.
Iesha J.
Sep 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Excellent environment and excellent service. The therapist was exceptional and very professional. I like that that I was able to complete the intake sheet online prior to arrival. This led to no waiting and she immediately got started.
Anonymous
Sep 2018
Verified
Service Received
Beat the Heat 6 - 60 Minute Massages
Overall Experience
Ambiance
100%
Professionalism
100%
Very soothing
Anonymous
Sep 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
80%
Professionalism
100%
Noise from neighboring studios was effectively masked by music.
Ladd M.
Sep 2018
Verified
Service Received
90 Min Groupon Service - LIMIT 1 Per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
it was a little confusing when I first got there, but I figured out that you go in the main spa entrance and then go down the hall to the small room designated for Serenity. very nice inside and very professional.
Deborah M.
Sep 2018
Verified
Service Received
Kit Kat BOGO 60 Min Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
The massage was amazing, as usual!
Cynthia P.
Sep 2018
Verified
Service Received
Black Friday BOGO 90 Minute Customized Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Fabulous experience once again!
Anonymous
Sep 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
60%
Professionalism
100%
Kat is a terrifically skilled therapist and very pleasant. Because the location is inside a large spa mall, you are able to hear various conversations outside of the small massage room.
Suggestions: Add a rug or mat to the floor and remember to give the customer enough light to put on their clothes after the session.
Eugene J.
Sep 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
It was wonderful.
Shelley L.
Sep 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The privacy of serenity is great! I love that you feel relaxed and removed as soon as you walk through the door!
Linda A.
Sep 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very nice setting in a convenient location.
Anonymous
Aug 2018
Verified
Service Received
90 Min Groupon Service - LIMIT 1 Per Groupon Client
I really enjoyed the experience. The location is convenient.
Tom S.
Aug 2018
Verified
Service Received
90 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very comfortable all way round, headache greatly diminished over course of next several days!! Angela, you struck the right nerve!! Let's continue the good feeling!!
vr Tom
Deanna B.
Aug 2018
Verified
Service Received
Beat the Heat 6 - 60 Minute Massages
Overall Experience
Ambiance
100%
Professionalism
100%
Highly recommend!!
Rachel A.
Aug 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Very nice and had a great experience
Kathy L.
Aug 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
80%
I have had a lot of massages but this was the best ever!
Cynthia S.
Aug 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Angela was TERRIFIC - very professional and knowledgeable. I'm so glad I found her, and I highly recommend her deep tissue massage -- she really found my sore spots!
Business response:
Thank you for the wonderful review. Looking forward to the opportunity to work with you again.
Melanie S.
Aug 2018
Verified
Service Received
90 Min Groupon Service - LIMIT 1 Per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
I had the 90-minute massage, and it was wonderful. I highly recommend!
Business response:
Thank you for the positive review. It’s a pleasure working with you.
Jessica W.
Aug 2018
Verified
Service Received
Beat the Heat 6 - 60 Minute Massages
Overall Experience
Ambiance
100%
Professionalism
100%
Takes times to understand my problem areas. Has great pressure.
Business response:
Thank you Jessica for the wonderful review. Looking forward to seeing you again soon
April B.
Aug 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Exceptional services! Very personable, which makes the experience worth it in comparison to chain-owned massage parlors.
Business response:
Thank you for the wonderful review. That says a lot about the comparison between us and local franchise. Hope to see you again soon.
Marion H.
Aug 2018
Verified
Service Received
Loyalty Plan 90 Min Therapeutic Series
Overall Experience
Ambiance
80%
Professionalism
100%
Craniosacral sessions after sinus surgery helped to clear blood and mucus. CS is also very relaxing and calming. I enjoy these sessions immensely. Thank-you Angela!
Business response:
Thank you Marion for the wonderful review. CS massage is a great technique to use in recovery from surgery. Looking forward to seeing you again soon.
Craniosacral sessions after sinus surgery helped to clear blood and mucus. CS is also very relaxing and calming. I enjoy these sessions immensely. Thank-you Angela!
Anonymous
Aug 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Location is perfect for me.
Ashley B.
Aug 2018
Verified
Service Received
90 Min Groupon Service - LIMIT 1 Per Groupon Client
Overall Experience
Ambiance
100%
Professionalism
100%
Her studio is wonderful. It has a great ambience and is very relaxing. It was so soothing I fell asleep briefly! The location is great and there’s plenty of parking. Angela is truly a gifted massage therapist who has a healing touch! I walked out feeling much better and ready to make another appointment!!
Business response:
Thank you for taking the time to post this wonderful review. Looking forward to seeing you again
Montana C.
Jul 2018
Verified
Service Received
Beat the Heat 6 - 60 Minute Massages
Overall Experience
Ambiance
100%
Professionalism
100%
I loved the entire set up. It is a small, but private space. I especially enjoyed the heated bed and the use of essential oils.
tammie H.
Jul 2018
Verified
Service Received
60 min Groupon Service - LIMIT 1 per Groupon Client
Overall Experience
Ambiance
60%
Professionalism
100%
This was a great massage.
Business response:
Thank you for visiting Serenity and the wonderful review. Look forward to seeing you again soon
Shelley L.
Jul 2018
Verified
Service Received
Intro Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
This location is so convenient.
Business response:
Thank you for visiting Serenity and for the wonderful review. Look forward to seeing you again soon!
Cindy P.
Jul 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Awesome!!! My husband and I were so pleased! So look forward to our next visit.
Anonymous
Jul 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Good sized room with relaxing feel. Comfortable table and headrest.
Michelle H.
Jun 2018
Verified
Service Received
90 Min Groupon Service
Overall Experience
Ambiance
100%
Professionalism
100%
Nikea did an amazing job and was so professional! I have already recommended her to friends and definitely will be back!
Alizeyae G.
Jun 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Great session! Very welcoming environment! Will be returning soon !
Anonymous
Jun 2018
Verified
Service Received
Nikea Intro 60 Minute Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Love the location, it is so close to my home in Harbison.
Tina C.
Jun 2018
Verified
Service Received
Nikea Intro 60 Minute Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Nikea is super good. Headache gone by end of 60 minutes. I sxheduedl another deep tissue Next week and will be referring others
Business response:
Thank you for the wonderful review. I’m so excited that Nikea is a member of my team at Serenity. She is a true blessing. Looking forward to seeing you again.
Elizabeth S.
Jun 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Fantastic!
Business response:
Thank you ! Look forward to seeing you again soon.
Anonymous
Jun 2018
Verified
Service Received
90 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Nikea took time before the massage to ask where my trouble spots were. She really worked on those spots which was fabulous! She was very courteous and professional. Definitely will be scheduling with her again soon!
Dyanne H.
Jun 2018
Verified
Service Received
1 - Year Serenity Celebration
Overall Experience
Ambiance
100%
Professionalism
100%
The room even though a little warm for my taste was impeccably clean and amazingly relaxing.
Business response:
Thank you for your wonderful review. And I’m glad for the response about the temperature of the room. I have asked the owner of sola to address this issue ...Thank you again and hope to see you again.
Whitney J.
Jun 2018
Verified
Service Received
Nikea Intro 60 Minute Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I went on a Sunday and they are the only business open that day, and there is a keypad to get buzzed in. Well they weren’t listed, however I called and Angela got in touch with the therapist immediately to let her know i was out there. I wasn’t out there even 5 minutes! Even though there was something that happened that could have been super inconvenient they made sure to fix it immediately!
Business response:
Thank you for the wonderful review. I do hope we see you again soon.
Carrie J.
May 2018
Verified
Service Received
Intro Therapeutic Massage / 90 Min
Overall Experience
Ambiance
100%
Professionalism
100%
Best massage I have had in years. Very knowledgeable of different techniques.
Business response:
Thank you so much for your wonderful review and look forward to seeing you again soon!.
Michelle S.
May 2018
Verified
Service Received
90 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is one of the best out there for massage. She is very skilled at finding what is wrong and fixing it. I always feel so much better after her massage!
Business response:
Thank you Michelle I always enjoy seeing you. Looking forward to our next visit
Lisa T.
May 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is absolutely amazing! She is kind and very caring. She is the best at what she do, thank you.
Business response:
Thank you Lisa for the wonderful review. Look forward to seeing you again soon
Anonymous
May 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Angela was amazing!
Harris E.
May 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I had an unpleasant issue with my shoulder that went on for over a month. One doctor prescribed muscle relaxers, 2 chiropractors couldn't fix it, and 2 other massages couldn't get it resolved. One 60 minute session and Angela corrected the issue. I would highly recommend to anyone, but especially if you get muscle spasms from lifting weights!
Business response:
Thank you Harris for the wonderful review. Glad that I could help you with your shoulder. Look forward to workin with you again soon.
Heather M.
May 2018
Verified
Service Received
Intro Therapeutic Massage / 60 Min
Overall Experience
Ambiance
100%
Professionalism
100%
My daughter and I had a amazing experience with our massages. We will definitely be back.
Business response:
Thank you for the wonderful review. I really enjoyed meeting both of you and thank you for your patience with getting this appointment scheduled. Hope it was well worth the wait. Look forward to seeing you again soon.
Anonymous
May 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
80%
Professionalism
100%
My massage was amazing! Angela is great at what she does and I’m planning on scheduling another appointment.
Virgina A.
May 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I liked everything!!!!
Jean T.
May 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is very experienced massage therapist, plus is very knowledgeable in many other health areas with additional expertise & skills.
Marilyn L.
May 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
80%
Professionalism
100%
Angela was great! She took the time to gather info in advance of my appointment and chatted with me prior to starting my massage, then focused on my problem areas. She was warm, friendly, knowledgeable, professional, and did an awesome job for a very reasonable price! I left the salon feeling like a new person and look forward to future visits! Many thanks, again, Angela!
Business response:
Thank you for this wonderful review. It was my pleasure working with you. And look forward to seeing you again in the future.
Sydney D.
Apr 2018
Verified
Service Received
90 Min Groupon Service
Overall Experience
Ambiance
80%
Professionalism
100%
There was some loud noise from other vendors during my service, which I know is out of your control!
Business response:
Thank you for the wonderful review. And we are really working hard in trying to help with some of the noise with vendors. Looking forward to seeing you again soon!
Melanie Lynne' K.
Apr 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
It’s very calming there!
Anonymous
Apr 2018
Verified
Service Received
60 Minute Customized Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The venue is beautiful, luxurious and comfortable.
Rha W.
Mar 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is very professional. Massage was excellent. And also had great conversation. I highly recommend her to those who have back pain.
Lauren R.
Mar 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
Great experience! Super relaxing.
Jasmine B.
Mar 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
20%
Professionalism
100%
5 star Service!
Business response:
Thank you so much for the wonderful review.
Anonymous
Feb 2018
Verified
Service Received
90 Minute Hot Stone Winter Relief Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Angela is very knowledgeable and professional, as well as very skilled. My arm range of motion has improved tremendously after one session. I will definitely be returning. Highly recommend!
Hattie G.
Feb 2018
Verified
Service Received
Customize 30 minute Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The way she works with her hands, it’s amazing.
Geni P.
Jan 2018
Verified
Service Received
60 min Groupon
Overall Experience
Ambiance
100%
Professionalism
100%
One of the BEST massages I have ever had. Thank you