License: OH #33.018038
215 Verified Reviews
Bodywork Services
License: OH #33.022856
236 Verified Reviews
Bodywork Services
104 Verified Reviews
Bodywork Services
4.9 (Based on 570 Reviews)
Sorry, you didn't enjoy your massage. To properly move the cups and to be able to do so, I do grab them from the bottom like I was taught. We do allow 15 minutes in between each client, but due to unfortunate circumstances, the previous client ran behind a little and I was showing them grace by giving them their full time because they had let me know earlier as to why. Hope you find a therapist who is a better fit.
Unfortunately, we do have a 24 hr cancellation policy that you agreed to when you sign your intake forms. We also send out a reminder before the 24 hrs & reiterate our cancellation policy. We are pretty understanding if something would come up, like being sick or an accident, etc, but in this case, there wasn't anything that gave us that impression. Thanks!
Sorry you didn't see the (Mask required) next to your service provider's name when booking the appointment as the other two therapist do not have that next to theirs. You could have had your massage done face down the whole time, if you didn't want to wear one while being face up, but you didn't want to have that further conversation as you walked out.
Hello, Thank you for your feedback. If I remember correctly, you arrived a little over 20 mins early to your appointment & the therapist took you before your scheduled appointment time. If this was not the case, we apologize and would like to make it right. This was brought to my attention as soon you had left because she feared that this would happen. Next time, if you give us another chance, we will make a note to start at the scheduled time. Thank you.
Great to hear! Thank you!
Thank you! Hope to see you again!
Thank you for the feedback!
Thank you, we appreciate the support!
Thank you for the feedback! We appreciate your support!
Thank you for the great feedback! Hope you enjoyed your anniversary! - Dinah
Great to hear!
Thank you for the wonderful feedback! Glad you enjoyed ashiatsu!
Thank you!
Thank you!
Thank you!!
Thank you! Hope to see you again.
Thank you!
Thank you!
Thank you for the great feedback! I look forward to seeing you as always!
Great to hear! Thanks for coming in.
Great to hear!!
Awesome! Hope to see you again soon!
Great! Thanks for coming in. We appreciate it!
Thanks for the wonderful feedback!
We enjoyed being a part of it all! Thanks for choosing us!
Great to hear! Thanks for coming in!
I am sorry you feel this way! We try to go above and beyond for each person who walks through our door. Please feel free to email us at info@simplymassagetoledo.com to tell us about your experience and how we could fix this issue.
Yes, it can be different! We are not a typical spa. We are a quaint, intimate massage setting for people who are looking to have affordable massages a part of their self-care routine. Hopefully we provided a great service!
Thank you, Jim!
Thank you!
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Great to hear! Thank you!
Thank you so much!
Thank you!!!
Thank you!
Thank you!! So glad to hear!
Thank you!
Thank you!
Thank you!
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Thank you!