1495 Northrock Ct
Rockford , IL 61103 map it
License: #227.002033
License: IL #227.002033
236 Verified Reviews
Bodywork Services
Hair Services
Special Offers
Bodywork Services
5 Verified Reviews
Bodywork Services
4.91 (Based on 234 Reviews)
Cherie, You were informed of the cancelation policy verbally during scheduling, in writing in your confirmation and again with your appointment reminder the night before. I turn people who are willing to show up and pay away in order to commit to your appointment. If you call 24 hours ahead to cancel there is no charge. When you cancel the day of your appointment or in your case, just not show up without calling, there is no way to fill that appointment with a paying customer.
At the start of each massage, the client is asked if the room temperature and the temperature of the table warmer are satisfactory. At least twice during the massage the client is asked if the pressure is satisfactory. The clients are encouraged to Inform the therapist of any need for change in temperature, pressure, music or lotion. Since temperature and pressure are subjective, the therapist depends on the client to speak up during the massage in order to accommodate these needs.
I always check in with my clients about their comfort and encourage them to inform me of any adjustments that need to be made. I can assure you the room is heated, the lotion is warmed through friction and the table is heated. However, all of these things are subjective, which can and will be easily adjusted to accommodate my clients comfort level, as long as the client speaks up during their session, as I encourage them to do so. A gentle tactile warning is given before removing the bolster.