About Us
We are dedicated to providing affordable therapeutic massages and treatments in a relaxed and secure setting. Each massage is customized to meet the needs of our clients. We offer a wide variety of services including Sports Massage, Orthopedic Massage, Deep Tissue Massage, Pregnancy Massage, Cancer/Oncology Massage, Relaxation Massage, Reike, Hot Stone, Shiatsu and Ahshiatsu Massage. We are conveniently located on the northeast side of town near Irondequoit, Webster and Penfield.
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Hours of Operation
M
08:00 AM
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08:00 PM
T
08:00 AM
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08:00 PM
W
08:00 AM
-
08:00 PM
Th
08:00 AM
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08:00 PM
F
08:00 AM
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08:00 PM
Sa
08:00 AM
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08:00 PM
S
08:00 AM
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08:00 PM
Barbara C.
44 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Oncology Massage
Prenatal Massage
Hot Stone
Burn Scar Therapeutic Massage
Frozen Shoulder Treatment
by
Nadine
on
Oct 21
One through ten Barb would get a TEN every time.
by
Linda
on
Oct 19
Barbara technique was very relaxing!
by
Patty
on
Oct 09
I felt much better after the massage - arm, shoulder had a wider range of motion, loved the essential oils!
by
Ingeborg
on
Oct 07
With all your professionalism I still feel I am treated like a friend and not just a customer.
Thank you, Barbara.
by
Ernesto
on
Oct 06
She is the best!!1
by
Anonymous
on
Sep 09
Amazing
by
cathy
on
Aug 31
the massage was great. I felt very comfortable. Will return
by
None
on
Aug 25
Barbara is amazing. I always leave feeling relaxed and refreshed!
by
Ron
on
Aug 18
Barb is a sweet compassionate and makes you feel relaxed. Very attentive to your needs. Just plain outstanding.
by
Jodi
on
Aug 16
Barb is a very thorough and qualified therapist. She is efficient, friendly and has the ability to find the cause of my muscle pain and relieve it. The whole experience is very relaxing.
Kevin H.
32 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
by
Anonymous
on
Sep 09
Kevin is very professional and knowledgable. I felt very comfortable and relaxed during my massage.
by
Anonymous
on
Aug 31
Got to the sore spots - very helpful!
by
Anonymous
on
Aug 30
Put me at ease, pleasant and knowledgeable. Felt better afterwards.
by
Elizabeth
on
Aug 25
Kevin is he greatest! I feel like a new person after my weekly massage.
by
Sharon
on
Aug 01
Very thorough and thoughtful in his therapy approaches. Friendly too!
by
Amber
on
Jun 13
Kevin was amazing. I liked that I could communicate with him. This was my first massage ever and I'm definitely going back.
by
Stephanie
on
Jun 09
I am so glad for the recommendation of Kevin. I wish I saw him years ago!
by
Henrik
on
Mar 05
I have used Kevin for over 2 yrs. I drive a 1000 miles a week and do a lot of sports. With that comes shoulder injuries, pain in upper back etc. Kevin has cured it all with his deep tissue massage. First time I was there I could hardly move but he fixed it. I now use him every 2 weeks. I have had a hard time finding someone who could cure these muscle injuries but Kevin could/can. I can highly recommend him.
by
patti
on
Feb 17
Kevin is an excellent massage therapist
by
Anonymous
on
Jan 19
Very good job!
Maria F.
3 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
by
Anonymous
on
Jul 19
Maria was very professional and knowledgeable. She was able to release so many knots without pain.
by
Anonymous
on
Jun 15
Listened to my exact requests, very fun chat/banter, delightful personality, and great work overall! I will definitely be coming back regularly.
by
Victoria
on
Apr 23
She was welcoming and put me at ease right away. She addressed all my needs and I left feeling calm, centered, and so relaxed I felt like I didn't have a skeleton anymore. Her pressure was great but not to the point of hurting.
Katrina C.
50 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Hot Stone
by
Hiral
on
Sep 17
Loved Katrina Coleman! She really addressed my issues.. neck, shoulders back and calves. Totally recommend to anyone who needs quality services!!
by
Anonymous
on
Sep 07
Always a great experience
by
Lynda
on
Sep 05
Katrina did a great job! Very nice.
by
John
on
Aug 30
Katrina was friendly and professional and did an outstanding job relieving the soreness and tension in my muscles.
by
Noreen
on
Aug 30
I was very comfortable with Katrina. She knows when to apply more or less pressure.
by
Vicky
on
Aug 29
Very warm and amazing hands great energy too !
by
Victoria
on
Aug 15
I chose the deep tissue massage for restless leg syndrome. So for I have not had any RL since the massage. She told me to tell her if her pressure was too hard, and I wouldn't have wanted it any harder, but it was perfect!
by
Victoria
on
Aug 15
Perfect
by
Karen
on
Jul 18
Katrina has healing powers!!! She is so professional! I was completely relaxed.
Thank you so much
by
Kira
on
Jul 15
Honestly the only thing I dislike is that the almond oil makes me slide around in my sandals afterward. Haha!
Katy H.
10 Verified Reviews
Bodywork Services
Therapeutic Massage
by
Carol
on
Oct 14
Katy always asks what areas I want her to concentrate on before the session starts & during the Massage makes sure the pressure is not too hard.
by
ALEXANDRA
on
Aug 14
Very comforting and put at ease, made sure I was comfortable as well as explained things thoroughly to me during the treatment time.
by
Anonymous
on
Jun 13
She was extremely friendly and very easy to talk to. The massage was fantastic
by
Anonymous
on
Feb 23
Katy was great. She focused on the areas that I specified, and checked in with me throughout about pressure and any pain that I was feeling.
by
Anonymous
on
Jan 21
Would highly recommend her..
by
Ann
on
Oct 10
Katy was friendly, professional and very skilled. I woul definitely go back.
by
Connor
on
Sep 26
Focused on the areas I asked. Very nice. Very good.
by
Erik
on
Sep 19
Firm massage and well balanced. Fun conversation, too.
Only complaint: one of the muscle knots did not release. Less of a Katy problem and more of a this knot is wicked deep and needs more attention thing. Took Katy's advice and got a tennis ball, and have also gotten one of those muscle rollers. Hopefully it will resolve itself after a few days of working it myself.
by
Lydia
on
Sep 19
I would never hesitate to have her services again, I feel great.
by
Anonymous
on
May 13
na
Raphaela M.
License: NY #Qi Gong Therapist
7 Verified Reviews
Bodywork Services
Qi Gong Energy Therapy
by
Nancy
on
Sep 15
Always enjoy my sessions with Raphaela.
by
Anonymous
on
Sep 04
Raphaela does her magic every time! She is wonderful and so is work!
by
Caroline
on
Jan 10
I've been struggling with a myriad of health problems (low energy, poor digestion, PCOS with fluctuating hormonal levels, and Raynaud's Syndrome just to name a few). Raphaela took the time to come in on a Sunday and do a Qi Gong treatment on me before I left town. She went through an exhaustive list of any potential health problems to really understand what is going on with my body.
During the treatment, Raphaela made sure I was completely comfortable and explained what the movements she was performing would do to help with my many problems. The treatment itself was very relaxing and immediately improved my digestion (I heard my stomach rumbling the whole time!!). Afterwards I felt completely balanced and peaceful, I HIGHLY recommend coming in for a treatment.
After she was done, she gave me several meditations and pressure points to work on in my own time to help with spleen, liver, and kidney function -- all of the personalized places that she found to be lacking. I plan to continue to use these and am so excited to see how much they help.
Overall, I highly recommend coming in for an amazing, personal, and relaxing experience :).
by
Anonymous
on
Dec 19
Raphaela is a very gifted healer. Using Qi Gong therapy, she very effectively relieves aches and pains. She has also corrected sleep and digestive issues. After just a few minutes of Qi Gong therapy from Raphaela I begin to feel energy flowing freely through my body, and have a sense of well being and good health.
by
Anonymous
on
Dec 19
My Qi Gong treatment far surpassed my initial narrow understandings and expectations. I count on it now to supplement my Physical Therapy and gym training to relieve body stress/pain. I trust Raphaela ' s ptofessional instincts,and interpretations. She has helped me very much to dissipate,physical pain.
by
Lori
on
Dec 16
Raphaella is very kind, thoughtful, considerate. Very client focused, yet personable
by
Anonymous
on
Mar 26
Raphaela is awesome! She is very knowledgeable and in tune with her clients' needs and preferences. My treatment was amazing, the feeling of balance and healing after a session with Raphaela was exactly what I needed. Come see her!
Jane D.
License: NY #024190
0 Verified Reviews
Bodywork Services
Therapeutic Massage
Oncology Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
No Reviews
There are no reviews yet.
Kathleen R.
License: NY #27023105
10 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Frozen Shoulder Treatment
by
Cristina
on
Oct 12
Kathleen found the troubled areas and focused on them during our time together. I left feeling great and finally had a full, painless sleep last night. Thanks!
by
Anonymous
on
Sep 01
Proficient in skill. Made every attempt to make sure I was comfortable. A very hard worker indeed. Would highly recommend.
by
Ed
on
Aug 13
Kathleen gives an amazing massage and is attentive to areas that need work
by
Brian
on
Jun 20
N/A
by
Matt
on
Jun 20
The service and facility were great
by
Keisha
on
May 31
Overall wonderful experience.
by
Brian
on
May 07
Great work, I would go back to Kathleen
by
Lindsay
on
May 07
????
by
Al
on
Apr 18
Kathleen has done wonders for some serious neck problems I have been having. She is extremely skilled, very professional and a very nice person. I highly recommend Kathleen
by
Anonymous
on
Feb 12
She is awesome
Julie B.
0 Verified Reviews
Rachel P.
License: NY #27-023097
4 Verified Reviews
Bodywork Services
Therapeutic Massage
by
Ken
on
Oct 05
All was great. Next time I will ask for a little firmer pressure (not Rachel's fault; I did not mention anything at the time). Thanks!
by
Brian
on
Sep 05
Best massage I've had in a long time.
by
Anonymous
on
Sep 01
Rachel was great! I was greeted with a smile. She was professional and I love her use of essential oils during the massage session. They add for a relaxing atmosphere.
by
Mary jo
on
Aug 14
Nothing!
MassageBook
YelpAverage Rating:
4.85 (Based on 177 Reviews)
92 %
Ambiance
98 %
Professionalism
by Nadine on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is truly amazing . She knows how to relax you so you can enjoy your massage.
by Linda on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
A very friendly atmosphere!
by Carol on Oct 2017
Verified
Service Received: Therapeutic Massage with Katy H.
A sense of calm sets in as soon as I walk thru the door! Barb and her team are very pleasant and accommodating.
by Cristina on Oct 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Clean facility, easy parking, walls were thin but any noise disturbances were quick to end.
by Patty on Oct 2017
Verified
Service Received: Deep Tissue Massage with Barbara C.
easy to park, room was very nice
by Ingeborg on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I appreciate the homelike appearance of the Center.
by Ernesto on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
the personal touch
by Ken on Oct 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Always a delight!
by Hiral on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Loved Katrina Coleman! She really addressed my issues.. neck, shoulders back and calves. Totally recommend to anyone who needs quality services!!
by Nancy on Sep 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Enjoy friendly, welcoming atmosphere.
by Anonymous on Sep 2017
Verified
Service Received: Prenatal Massage with Kevin H.
This was my second massage at Empire, first time at their newer location. I appreciate the online booking. Their prices are quite reasonable as well. The atmosphere is very comfortable.
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Wonderful
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Great experience
by Lynda on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
It was nice.
by Brian on Sep 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Love the new location very convenient with parking available.
by Anonymous on Sep 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
It was a bit Chilly but It is a welcoming and comfortable otherwise
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Squeaky doors. WD-40 goes a long way.
by Anonymous on Sep 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
-
by Anonymous on Aug 2017
Verified
Service Received: Deep Tissue Add On with Kevin H.
Nice setting.
by cathy on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
ambiance was very relaxing. Barb was very professional
by Anonymous on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nice setting.
by John on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The ETMC office was conveniently located and very relaxing as soon as I walked in the door.
by Noreen on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina applied just the right amount of pressure. It was the best massage I have had so far. Thanks!
by Vicky on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I booked for my daughter and I . We had a delightful experience from the friendly staff to the wonderful professionalism and great energy ... The little house was appointed well and there was a peaceful feeling throughout the whole experience .. I'd definately recommend people . Our therapists were amazing and the products used were sensational ...
by Elizabeth on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
I love this place. They're all really friendly and welcoming.
by None on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I love going to ETMC. Such a relaxing experience!
by Ron on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Great Place to get a massage. Barb is sweet and really takes care of your needs. New location is great always feel relaxed.
by Jodi on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I am so happy to have found a massage therapy business where it is easy to book appointments, I'm never left waiting, and therapists are kind, courteous and very qualified. My regular appointments treatments have certainly improved my quality of life.
by Victoria on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
This was the first time Katrina and I met. she was professional, yet friendly, and did a supurb job! I will see her again!
by Victoria on Aug 2017
Verified
Service Received: Deep Tissue Add On with Katrina C.
This was the first time Katrina and I met. she was professional, yet friendly, and did a supurb job! I will see her again!
by Mary jo on Aug 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Loved it...very relaxing!!! We will be back in the near future. Thank you again.
by ALEXANDRA on Aug 2017
Verified
Service Received: Therapeutic Massage with Katy H.
I had a great experience at Empire Therapeutic Massage. I was very relaxed and felt extremely comfortable throughout. The facility is clean and kept up well, with the main area being bright, but each of the treatment rooms having nice ambiance to them for relaxation. The hour goes by quick but it was extremely enjoyable!
by Ed on Aug 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Very nice facility and location
by Sharon on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nicely designed space and friendly staff.
by Anonymous on Jul 2017
Verified
Service Received: Therapeutic Massage with Maria F.
There was a lot of noise in the main entry way before, during and after my massage. It was outside the control of Maria, who was excellent.
by Karen on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything!
by Kira on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina has a gentle touch and is very relaxing. She used a lavender essential oil which I think helped to make me feel relaxed. I nearly fell asleep!
by Dorothy on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very relaxing atmosphere
by leigha on Jul 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
Not all over spa like just what I was looking for. Although I would recommend some type of scented candle or fragrance in the room. That would create a more deeper experience.
by Martha on Jul 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the new massage center.
by Santo on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Small atmosphere feels very cozy and relaxing but especially it did not feel like some sort of corporate franchise
by Jennifer on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Atmosphere was clean and relaxing. Music was great.
by Anonymous on Jun 2017
Verified
Service Received: Deep Tissue Add On with Katrina C.
Love online booking!!!
by Brian on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Karhleen was great! My neck hasn't felt this good in a long time.
by Matt on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
The service and facility were great
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love online booking!!!
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Maria F.
It felt a bit crisp and white, like a hospital or nursing home. Overall very nice! I'm just used to massage places with plants and such.
by Amber on Jun 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Very welcoming and comfortable.
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katy H.
The massage was amazing. I have been having lots of neck/back pain for months and Katy helped to work out a lot of trigger points and knots. She explained what she was doing and what she was feeling the whole time (per my request)
by Stephanie on Jun 2017
Verified
Service Received: Deep Tissue Massage with Kevin H.
Facility is clean and a calm environment to be in
by peter on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Maybe a bit harder in sore spots. Other therapists moved or stretched legs some and heat may help too. Conditions for me vary. Very relaxing and pleasant experience.
by Keisha on May 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
This was my first massage. The ambiance was perfect. I felt amazing afterwards and look forward to having routine massage therapy with Kathleen.
by Laura on May 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
A welcoming and lovely place - I can't wait to go back!
by Cindy on May 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The small business feeling no pressure just pure comfort.
by Brian on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
My only criticism is the face pillow, it was sliding and uncomfortable, otherwise excellent experience
by Lindsay on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
????
by Julie on May 2017
Verified
Service Received: Deep Tissue Massage with Barbara C.
Have had many massages due to chronic pain and Barb has by far exceeded them all!! Would highly recommend
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very peaceful office!
by Victoria on Apr 2017
Verified
Service Received: Therapeutic Massage with Maria F.
Beautifully remodeled space to fit their needs!
by Al on Apr 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
very nice place; good parking; pleasant massage rooms; pleasant people.
by Shashi on Apr 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Good location.
by Susan on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love Katrina and love your new home! :)
by Jana on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I liked that the room was warm and cozy.
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The overall experience was excellent. I felt very comfortable there and Katrina was very professional.
by Vicky on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Absolutely wonderful!
by Beth on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love booking online
by Ladonna on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I have always liked this place and its great in their new location.
by Ken on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Your new location is wonderful! Over the past several years, I have seen three of your massage therapists and each one was outstanding in the skill and conduct of their profession.
by Ellen on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was wonderful. There was working being done upstairs which was disruptive at times but the actual massage was great.
by Stacey on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very cozy and great energy! I believe Empire TMC is moving though, so I'm very excited to see what the new location will be like.
by Henrik on Mar 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nice new location. Clean and professional. Highly recommended.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfort level was great. Will go back again.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katy H.
-
by Liz on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Empire Massage had a peaceful ambiance. They are moving just down the road soon to a larger facility. Congratulations to them!
by Jodi on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was warm, friendly, thoughtful and efficient. Her room was very comfortable. She listened closely to my specific concerns and tailored the massage to my needs. It was both relaxing and theraputic. I walked out feeling 100% better. I would recommend her to anyone!
by Galin on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Thanks for working on issue with gift certificate.
by patti on Feb 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Ahhhhh
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Kathleen did an excellent job. I look forward to returning.
Business response:
Thank you!
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
massage was good, but place didn't feel like a spa or relaxing
Business response:
Hello and thank you for your review! I am glad you enjoyed your massage. To address the atmosphere I have good news... we are moving! Beginning March 1st we will be in our new location at 700 North Winton Road. We are very excited about this because it is a much quieter location, has bigger rooms away from the hustle and bustle of the waiting room and office and there is plenty of off street parking behind the building! I hope you will give our new location a try! Thanks again, Barb Conti
by Christy on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfortable and Professional!
by Christine on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Got an appointment the same day ????
by Ladonna on Jan 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Loved it all.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katy H.
Excellent at what she does.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The place was very warm & relaxing.
by Jessica on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything was great, the only thing I would have changed would be some sort of scented plugin to have a nice smell in the room. The room didnt smell bad at all though. Loved the music, the table set up was nice and functional. I enjoyed the various zen decor also.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Loud talking outside the room was disconcerting for relaxing. Katrina was perfect as always.
by Karen on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
You feel calmer just by entering Empire Therapeutic Massage Center.
by Kelly on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Barbara was amazing! She was super friendly and it was incredible. Love love love!!! Definitely recommend this place!
by Caroline on Jan 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Very easy to find, right off the expressway. The entire center had a very relaxing ambiance, especially during my Qi Gong treatment. Raphaela played relaxing music, made sure the temperature of the room was good, and ensured I had enough water and anything else to keep me comfortable. Great place, highly recommend!!
by Douglas on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The facility is convenient and comfortable. There is off street parking, it is well marked, and the massage room is always at a comfortable temperature.
by Kate on Dec 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Very friendly.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Noise and talking from other rooms is quite loud and prevents sessions from being as relaxing as they could be.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Comfortable, quiet space. Convenient parking.
by Lori on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
overall i was satisfied, impressed with kindness of staff, and with cleanliness of the treatment rooms, powdwe room, and the waiting room. My only question, hesitation had to do with the parking lot behind the office bldg. it seemed a bit quiotic, but there is ample street parking.
by Norma on Dec 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Especially liked the heavy heated pad on my front while I was on my back. (I figured that was in the realm of equipment, and belonged here rather than below.)
Very clean. Very professional. Was there background music? I can't remember...so I guess it's not too important if there wasn't.
by Anonymous on Dec 2016
Verified
Service Received: Deep Tissue Massage with Katrina C.
I thought the place was very cute and quaint. I did however think it was loud. From my massage room I could hear people talking in the "office" so it was hard to have a relaxing experience while talking was going on. I found the massage rooms to be extremely cold and fans were running. I also found the massage table to be very cold. I had asked to turn up the heat and spoke to my massage therapist about it. but it seemed there was nothing to be done about it. if i am naked on a table i want to be cozy warm.
Business response:
Thank you for your review! Feedback is very important to us. We will work on the issues you discussed, especially the noisy atmosphere. We love our clientele and sometimes we get carried away when clients come in or are checking out. As far as the heat is concerned. I will personally inspect the table warmers to make sure all is in order. Thank you ! Barb
by Anonymous on Dec 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Friendly people, welcoming.
by Barb on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
It had been along time since I had a massage, the place was very cozy and the staff very friendly and professional. I felt very much at home.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
loved the easy online sign-up process. ;)
by Carol on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
The staff is warm & welcoming and the atmosphere serene & relaxing. They always make sure I am comfortable on the table - being a large woman, it isn't always easy - but they make however many adjustments needed to ensure I experience the best results.
by Heater on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is fantastic! (and so is everyone else there)!!! She's warm, welcoming, and genuine with brilliant massage techniques that work wonders! She's a wealth of knowledge with regards to complementary medicine and she's GREAT with communication so you get the depth of therapy you need. Very clean and comfortable surroundings, I start to relax just entering the office. I've been coming for a year and have no interest in going elsewhere. GREAT prices for fabulous service with genuine people in comfortable surroundings sums it up.
by Robert on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Excellent vibe, good location, comfy parking, smiling people.
by Jana on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I liked that I can let Barb know if I have problem area. She has my best interests at heart??
by Jenifer on Nov 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
environment is inviting and calming.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I have been coming to Empire Therapeutic Massage Center for years. The atmosphere is always very relaxing and cozy. The staff has never been anything but nice and inviting.
by Anonymous on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Everything was great
by Jeno on Oct 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I dislike the e-mail intrusions. Also why my comment is Required.
by SueEllen on Oct 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I arrived and was taken right into room. I loved the ability to pre-pay on line.
by Mary on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I like the center very much-tastefully decorated. The parking can get full but one can park on the neighboring street if they need to. Scheduling appointments is very easy. Everyone seems very accommodating and nice! Keep up the great work.
by Ann on Oct 2016
Verified
Service Received: Therapeutic Massage with Katy H.
The only thing I didn't like is there's no main phone number. When I called the number listed for the center, I got the voicemail of a particular therapist who didn't mention Empire Theraputic and didn't return any of my calls anyway.
Business response:
Hello Ann! Thank you for your review! We do have a main number (585) 730-8730, that gets forwarded to various therapists during off hours. Thank you for letting me know about this problem. I will certainly take care of it. Adding "Empire Therapeutic Massage" to a voicemail message is an easy fix! We hope to see you again! Barb Conti
by Kathy on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location and off street parking. Pleasant waiting area and the treatment room was quiet and peaceful, No street noise.
by Biagio on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Great place great people.
by Jeannie on Oct 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Katelyn was skilled, informative, sympathetic. The exercise she demonstrated for my use at home has proved very helpful. I now have no further muscle pain in my back and continue the exercise as prevention of recurrence. I am very grateful. As I do not live in Rochester and am there only periodically, I can't be a regular client...but I have recommended her to several Rochester friends and family. (I'd rate her 5 Stars except that the adjective 'Amazing' is effusive.
by Karen on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I really liked the ease and availability of appointments????
by Beth on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very nice.
by Connor on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Great overall experience
by Kristin on Sep 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Kevin is the best in Rochester. I need deep tissue and he exceeeds anyone I have ever expierenced! I recommend Kevin to anyone!! 10+!!
by Erik on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Like: Nice Scent, perfect temperature inside, no wait.
Dislike: Location is so discreet that I passed by it at first.
by Lydia on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Very nice place.
by Patti on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Highly recommend! Treat yourself to a massage. You won't be disappointed.
by Jaclyn on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
This place is great. I was trying to book a massage for both me and my mom on a Friday evening and only saw one masseuse listed as available online. I gave them a call and they were able to cater to our request and bring someone else in. They're always friendly and welcoming. Great comfortable atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Music wasn't working properly, but Katrina was great and I left feeling much better (back problems)
by Jeannie on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very upbeat, happy atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
First time getting a massage. It certainly won't be my last.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It was a comfortable and relaxing environment.
by Beth on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great massage, really helped my neck pain. Easy to make appointment online.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Love the convenient location. Pretty office and treatment rooms. Very comfortable.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location.
by Patrick on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
10/10!!!
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
My massage therapist was very understanding and empathetic of my pain and really listened to me. She worked on my problem areas and really got to the source of the issue. I have never had a massage therapist really get into the muscle the way she did and I feel so much better today! I will definitely return to this company and this therapist. The atmosphere was also very relaxing. And the owner Barb was very accommodating to my request for a couples massage. Very professional and a family type feel to this business!
by Lisa on Aug 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Relaxing ambiance
by peter on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Massage guy was very good.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
,
by Mark on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
ETMC has a homey relaxing atmosphere.
by Amit on Jul 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Nice place and location. Easy to find.
by Ingeborg on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
convenient location
by Cheri on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
massage was right to the area I needed help. Always a good experience
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Overall it is a great place.
by Ernesto on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the owner a total healer
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
It was extremely relaxing. I felt very good when I left there. I will be back.
by Adrian on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Loved it all...going back again.
by Carol on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Barbara & Amelia were very warm & welcoming. Amelia asked about my problem areas & focused on those throughout the massage, all the while making sure I was comfortable. I highly recommend them...well beyond your average generic massage.
by Morgan on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was amazing! I will definitely be returning.
by Maria on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I love the place
by Nadine on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always professional and knows exactly how to help you relax so your experience
is grafting
by Kimberly on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Loved the smells in the room. Didn't dislike anything.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient and quiet. Very professional.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Katy H.
na
by Beth on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great massage!! Love booking online. Good price.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Always a peaceful place to enter.
by Linda on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
A very relaxing and calming facility.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Friendly staff!
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It didn't look like anyone was there when I arrived but when I knocked on the door, the staff answered right away.
by Robin on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
walked in there ;Stiff, sore and bent over. Walked out standing straight,moving my neck freely and feeling better than I have in months..
by susan on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love, love it there??
by Biagio on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great experience
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
For first time it was nice
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I enjoy the clean and comfortable facility.
by Carrie on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Tranquil environment
by Elizabeth on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Excellent place to have a massage.
by Lynn J. on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
It was a very comfortable and relaxing experience. I really felt an improvement in my neck pain and carpal tunnel after my message.
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
More focus on my back where I told him the problem was and no talking so I can relax and get a better massage. He was very nice I just feel weird saying I don't want to talk it takes away from my massage
by tekla on Apr 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
office is warm and welcoming
by Anonymous on Mar 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Really affordable solution for therapeutic massage.
by Jodi on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Everyone who works there is very hospitable!
by Ron on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always fantastic. Relaxing and hits the parts that need working on without causing more strain. Very easy person who listens and has a great soft touch.
by MARY on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is the best! Very attentive, professional and listens to you to experience the best massage. Just love her!!
by Anonymous on Mar 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
This place is great: great environment, easy to get to, and good prices.
by Nina on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Awesome environment and super friendly staff!
by Selena on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I enjoyed the massage and felt very relaxed!
by Anonymous on Mar 2016
Verified
Service Received: Bodywork with Barbara C.
The environment here is great! Staff is friendly, easy to find, and there is a chiropractor in house as well!
by Helen on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Easy location to find
by Jeanne on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I was originally referred by a friend and am now a regular client. Friendly office, convenient location and accommodating to my scheduling needs. And Barb is great!
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Close to where i live and clean and welcoming ambiance.
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Nothing.
by Elizabeth on Mar 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
This must be the best bargain in town for massage!
by Henrik on Feb 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great place with very nice and skilled therapists.
