About Us
We are dedicated to providing affordable therapeutic massages and treatments in a relaxed and secure setting. Each massage is customized to meet the needs of our clients. We offer a wide variety of services including Sports Massage, Orthopedic Massage, Deep Tissue Massage, Pregnancy Massage, Cancer/Oncology Massage, Relaxation Massage, Reike, Hot Stone, Shiatsu and Ahshiatsu Massage. We are conveniently located on the northeast side of town near Irondequoit, Webster and Penfield.
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Hours of Operation
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08:00 AM
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08:00 PM
T
08:00 AM
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08:00 PM
W
08:00 AM
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08:00 PM
Th
08:00 AM
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08:00 PM
F
08:00 AM
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08:00 PM
Sa
08:00 AM
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08:00 PM
S
08:00 AM
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08:00 PM
Barbara C.
34 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Oncology Massage
Prenatal Massage
Hot Stone
Burn Scar Therapeutic Massage
Frozen Shoulder Treatment
Bodywork Services
Chair massage
by
Martha
on
Jul 07
Barb knows what i need every time i go for a massage
by
Julie
on
May 05
High recommend!!!
by
Karen
on
Jan 11
Barbara is a very warm, compassionate and highly skilled Therapeutic Massage Therapist. Her highest aim is to relieve tension, pain and stress and to promote a feeling of well-being. I would highly recommend Barbara Conti
by
Kelly
on
Jan 11
Incredible!
by
Norma
on
Dec 15
I liked the progression of the massage, starting with the feet instead of the back.
I appreciated the special attention to my problem areas, which I didn't even realize were problem areas. I feel absolutely great today, and that's never been the case before. Usually a feeling of euphoria hangs on for a few hours, and that's all.
by
Heater
on
Nov 08
Barb is fantastic! (and so is everyone else there)!!! She's warm, welcoming, and genuine with brilliant massage techniques that work wonders! She's a wealth of knowledge with regards to complementary medicine and she's GREAT with communication so you get the depth of therapy you need. Very clean and comfortable surroundings, I start to relax just entering the office. I've been coming for a year and have no interest in going elsewhere. GREAT prices for fabulous service with genuine people in comfortable surroundings sums it up.
by
Jana
on
Nov 05
Barb is an all around good person. She knows lymph drainage.
by
Jeno
on
Oct 25
She is great.
by
Beth
on
Sep 28
Barb is awesome. Very friendly. Really makes you feel comfortable.
by
Patti
on
Sep 09
I found Barb through Human Touch Initiative when I was going through Chemo. I have been going to her ever since and have recommended her to my family and friends. So very blessed to have found her. Look forward to our 1/2 hour together monthly! Great, great person.
Kevin H.
27 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
Bodywork Services
In-home Massage
Chair massage
by
Amber
on
Jun 13
Kevin was amazing. I liked that I could communicate with him. This was my first massage ever and I'm definitely going back.
by
Stephanie
on
Jun 09
I am so glad for the recommendation of Kevin. I wish I saw him years ago!
by
Henrik
on
Mar 05
I have used Kevin for over 2 yrs. I drive a 1000 miles a week and do a lot of sports. With that comes shoulder injuries, pain in upper back etc. Kevin has cured it all with his deep tissue massage. First time I was there I could hardly move but he fixed it. I now use him every 2 weeks. I have had a hard time finding someone who could cure these muscle injuries but Kevin could/can. I can highly recommend him.
by
patti
on
Feb 17
Kevin is an excellent massage therapist
by
Anonymous
on
Jan 19
Very good job!
by
Douglas
on
Jan 08
Kevin does a great job, he is very professional and always manages to get the knots out of my back and neck. I like his selection of relaxation music also.
by
Kate
on
Dec 31
When worked out knots, warmed up muscles before going in and working them out. Gently worked out knots within pressure preference. Overall felt like my body recieved the massage because the pressure was medium to deep pressure. Sometimes therapists can go to deep where it causes muscles to tense up. This didn't happen.
by
Anonymous
on
Nov 20
Very skilled, professional masseuse.
by
SueEllen
on
Oct 23
Kevin was great. I've had many massages over the years and hopefully I have found someone I can return to again and again. I look forward to my next appointment.
by
Kristin
on
Sep 23
Kevin is the best in Rochester. I need deep tissue and he exceeeds anyone I have ever expierenced! I recommend Kevin to anyone!! 10+!!
Maria F.
3 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
by
Anonymous
on
Jul 19
Maria was very professional and knowledgeable. She was able to release so many knots without pain.
by
Anonymous
on
Jun 15
Listened to my exact requests, very fun chat/banter, delightful personality, and great work overall! I will definitely be coming back regularly.
by
Victoria
on
Apr 23
She was welcoming and put me at ease right away. She addressed all my needs and I left feeling calm, centered, and so relaxed I felt like I didn't have a skeleton anymore. Her pressure was great but not to the point of hurting.
Katrina C.
42 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Hot Stone
Bodywork Services
In-home Massage
Chair massage
by
Karen
on
Jul 18
Katrina has healing powers!!! She is so professional! I was completely relaxed.
Thank you so much
by
Kira
on
Jul 15
Honestly the only thing I dislike is that the almond oil makes me slide around in my sandals afterward. Haha!
by
Dorothy
on
Jul 07
She's great.
by
leigha
on
Jul 07
Katrina was absolutely amazing! I was in so much back pain and she addressed all my problem areas. I left there so relieved and at rest. I will most assuredly be booking again and soon!
by
Santo
on
Jul 05
The spiritual nature and orientation of Katrina's approach was very calming and helped one to open themselves to being "centered"
by
Jennifer
on
Jun 27
Thank you Katrina for being warm, professional, and kind.
by
Anonymous
on
Jun 22
Excellent deep tissue massage
by
Anonymous
on
Jun 16
Professional, calm, not a chatty person (which is wonderful for me).
by
peter
on
Jun 04
See above
by
Laura
on
May 28
I felt immediately comfortable and have already recommended Katrina to several friends. Katrina is highly skilled, professional, and so kind and friendly. I am thrilled to have finally found my new Massage Therapist!
Katy H.
8 Verified Reviews
Bodywork Services
Therapeutic Massage
by
Anonymous
on
Jun 13
She was extremely friendly and very easy to talk to. The massage was fantastic
by
Anonymous
on
Feb 23
Katy was great. She focused on the areas that I specified, and checked in with me throughout about pressure and any pain that I was feeling.
by
Anonymous
on
Jan 21
Would highly recommend her..
by
Ann
on
Oct 10
Katy was friendly, professional and very skilled. I woul definitely go back.
by
Connor
on
Sep 26
Focused on the areas I asked. Very nice. Very good.
by
Erik
on
Sep 19
Firm massage and well balanced. Fun conversation, too.
Only complaint: one of the muscle knots did not release. Less of a Katy problem and more of a this knot is wicked deep and needs more attention thing. Took Katy's advice and got a tennis ball, and have also gotten one of those muscle rollers. Hopefully it will resolve itself after a few days of working it myself.
by
Lydia
on
Sep 19
I would never hesitate to have her services again, I feel great.
by
Anonymous
on
May 13
na
Raphaela M.
License: NY #Qi Gong Therapist
5 Verified Reviews
Bodywork Services
Qi Gong Energy Therapy
by
Caroline
on
Jan 10
I've been struggling with a myriad of health problems (low energy, poor digestion, PCOS with fluctuating hormonal levels, and Raynaud's Syndrome just to name a few). Raphaela took the time to come in on a Sunday and do a Qi Gong treatment on me before I left town. She went through an exhaustive list of any potential health problems to really understand what is going on with my body.
During the treatment, Raphaela made sure I was completely comfortable and explained what the movements she was performing would do to help with my many problems. The treatment itself was very relaxing and immediately improved my digestion (I heard my stomach rumbling the whole time!!). Afterwards I felt completely balanced and peaceful, I HIGHLY recommend coming in for a treatment.
After she was done, she gave me several meditations and pressure points to work on in my own time to help with spleen, liver, and kidney function -- all of the personalized places that she found to be lacking. I plan to continue to use these and am so excited to see how much they help.
Overall, I highly recommend coming in for an amazing, personal, and relaxing experience :).
by
Anonymous
on
Dec 19
Raphaela is a very gifted healer. Using Qi Gong therapy, she very effectively relieves aches and pains. She has also corrected sleep and digestive issues. After just a few minutes of Qi Gong therapy from Raphaela I begin to feel energy flowing freely through my body, and have a sense of well being and good health.
by
Anonymous
on
Dec 19
My Qi Gong treatment far surpassed my initial narrow understandings and expectations. I count on it now to supplement my Physical Therapy and gym training to relieve body stress/pain. I trust Raphaela ' s ptofessional instincts,and interpretations. She has helped me very much to dissipate,physical pain.
by
Lori
on
Dec 16
Raphaella is very kind, thoughtful, considerate. Very client focused, yet personable
by
Anonymous
on
Mar 26
Raphaela is awesome! She is very knowledgeable and in tune with her clients' needs and preferences. My treatment was amazing, the feeling of balance and healing after a session with Raphaela was exactly what I needed. Come see her!
Jane D.
License: NY #024190
0 Verified Reviews
Bodywork Services
Therapeutic Massage
Oncology Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
No Reviews
There are no reviews yet.
Kathleen R.
License: NY #27023105
7 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Frozen Shoulder Treatment
by
Brian
on
Jun 20
N/A
by
Matt
on
Jun 20
The service and facility were great
by
Keisha
on
May 31
Overall wonderful experience.
by
Brian
on
May 07
Great work, I would go back to Kathleen
by
Lindsay
on
May 07
????
by
Al
on
Apr 18
Kathleen has done wonders for some serious neck problems I have been having. She is extremely skilled, very professional and a very nice person. I highly recommend Kathleen
by
Anonymous
on
Feb 12
She is awesome
Julie B.
0 Verified Reviews
Yoga Services
TItanium Yoga
No Reviews
There are no reviews yet.
Rachel P.
License: NY #27-023097
0 Verified Reviews
Bodywork Services
Therapeutic Massage
Bodywork Services
Chair massage
No Reviews
There are no reviews yet.
MassageBook
YelpAverage Rating:
4.86 (Based on 143 Reviews)
92 %
Ambiance
98 %
Professionalism
by Anonymous on Jul 2017
Verified
Service Received: Therapeutic Massage with Maria F.
There was a lot of noise in the main entry way before, during and after my massage. It was outside the control of Maria, who was excellent.
by Karen on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything!
by Kira on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina has a gentle touch and is very relaxing. She used a lavender essential oil which I think helped to make me feel relaxed. I nearly fell asleep!
by Dorothy on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very relaxing atmosphere
by leigha on Jul 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
Not all over spa like just what I was looking for. Although I would recommend some type of scented candle or fragrance in the room. That would create a more deeper experience.
by Martha on Jul 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the new massage center.
by Santo on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Small atmosphere feels very cozy and relaxing but especially it did not feel like some sort of corporate franchise
by Jennifer on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Atmosphere was clean and relaxing. Music was great.
by Anonymous on Jun 2017
Verified
Service Received: Deep Tissue Add On with Katrina C.
Love online booking!!!
by Brian on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Karhleen was great! My neck hasn't felt this good in a long time.
by Matt on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
The service and facility were great
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love online booking!!!
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Maria F.
It felt a bit crisp and white, like a hospital or nursing home. Overall very nice! I'm just used to massage places with plants and such.
by Amber on Jun 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Very welcoming and comfortable.
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katy H.
The massage was amazing. I have been having lots of neck/back pain for months and Katy helped to work out a lot of trigger points and knots. She explained what she was doing and what she was feeling the whole time (per my request)
by Stephanie on Jun 2017
Verified
Service Received: Deep Tissue Massage with Kevin H.
Facility is clean and a calm environment to be in
by peter on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Maybe a bit harder in sore spots. Other therapists moved or stretched legs some and heat may help too. Conditions for me vary. Very relaxing and pleasant experience.
by Keisha on May 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
This was my first massage. The ambiance was perfect. I felt amazing afterwards and look forward to having routine massage therapy with Kathleen.
by Laura on May 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
A welcoming and lovely place - I can't wait to go back!
by Cindy on May 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The small business feeling no pressure just pure comfort.
by Brian on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
My only criticism is the face pillow, it was sliding and uncomfortable, otherwise excellent experience
by Lindsay on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
????
by Julie on May 2017
Verified
Service Received: Deep Tissue Massage with Barbara C.
Have had many massages due to chronic pain and Barb has by far exceeded them all!! Would highly recommend
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very peaceful office!
by Victoria on Apr 2017
Verified
Service Received: Therapeutic Massage with Maria F.
Beautifully remodeled space to fit their needs!
by Al on Apr 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
very nice place; good parking; pleasant massage rooms; pleasant people.
by Shashi on Apr 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Good location.
by Susan on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love Katrina and love your new home! :)
by Jana on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I liked that the room was warm and cozy.
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The overall experience was excellent. I felt very comfortable there and Katrina was very professional.
by Vicky on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Absolutely wonderful!
by Beth on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love booking online
by Ladonna on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I have always liked this place and its great in their new location.
by Ken on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Your new location is wonderful! Over the past several years, I have seen three of your massage therapists and each one was outstanding in the skill and conduct of their profession.
by Ellen on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was wonderful. There was working being done upstairs which was disruptive at times but the actual massage was great.
by Stacey on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very cozy and great energy! I believe Empire TMC is moving though, so I'm very excited to see what the new location will be like.
by Henrik on Mar 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nice new location. Clean and professional. Highly recommended.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfort level was great. Will go back again.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katy H.
-
by Liz on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Empire Massage had a peaceful ambiance. They are moving just down the road soon to a larger facility. Congratulations to them!
by Jodi on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was warm, friendly, thoughtful and efficient. Her room was very comfortable. She listened closely to my specific concerns and tailored the massage to my needs. It was both relaxing and theraputic. I walked out feeling 100% better. I would recommend her to anyone!
by Galin on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Thanks for working on issue with gift certificate.
by patti on Feb 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Ahhhhh
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Kathleen did an excellent job. I look forward to returning.
Business response:
Thank you!
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
massage was good, but place didn't feel like a spa or relaxing
Business response:
Hello and thank you for your review! I am glad you enjoyed your massage. To address the atmosphere I have good news... we are moving! Beginning March 1st we will be in our new location at 700 North Winton Road. We are very excited about this because it is a much quieter location, has bigger rooms away from the hustle and bustle of the waiting room and office and there is plenty of off street parking behind the building! I hope you will give our new location a try! Thanks again, Barb Conti
by Christy on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfortable and Professional!
by Christine on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Got an appointment the same day ????
by Ladonna on Jan 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Loved it all.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katy H.
Excellent at what she does.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The place was very warm & relaxing.
by Jessica on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything was great, the only thing I would have changed would be some sort of scented plugin to have a nice smell in the room. The room didnt smell bad at all though. Loved the music, the table set up was nice and functional. I enjoyed the various zen decor also.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Loud talking outside the room was disconcerting for relaxing. Katrina was perfect as always.
by Karen on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
You feel calmer just by entering Empire Therapeutic Massage Center.
by Kelly on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Barbara was amazing! She was super friendly and it was incredible. Love love love!!! Definitely recommend this place!
by Caroline on Jan 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Very easy to find, right off the expressway. The entire center had a very relaxing ambiance, especially during my Qi Gong treatment. Raphaela played relaxing music, made sure the temperature of the room was good, and ensured I had enough water and anything else to keep me comfortable. Great place, highly recommend!!
by Douglas on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The facility is convenient and comfortable. There is off street parking, it is well marked, and the massage room is always at a comfortable temperature.
by Kate on Dec 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Very friendly.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Noise and talking from other rooms is quite loud and prevents sessions from being as relaxing as they could be.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Comfortable, quiet space. Convenient parking.
by Lori on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
overall i was satisfied, impressed with kindness of staff, and with cleanliness of the treatment rooms, powdwe room, and the waiting room. My only question, hesitation had to do with the parking lot behind the office bldg. it seemed a bit quiotic, but there is ample street parking.
by Norma on Dec 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Especially liked the heavy heated pad on my front while I was on my back. (I figured that was in the realm of equipment, and belonged here rather than below.)
Very clean. Very professional. Was there background music? I can't remember...so I guess it's not too important if there wasn't.
by Anonymous on Dec 2016
Verified
Service Received: Deep Tissue Massage with Katrina C.
I thought the place was very cute and quaint. I did however think it was loud. From my massage room I could hear people talking in the "office" so it was hard to have a relaxing experience while talking was going on. I found the massage rooms to be extremely cold and fans were running. I also found the massage table to be very cold. I had asked to turn up the heat and spoke to my massage therapist about it. but it seemed there was nothing to be done about it. if i am naked on a table i want to be cozy warm.
Business response:
Thank you for your review! Feedback is very important to us. We will work on the issues you discussed, especially the noisy atmosphere. We love our clientele and sometimes we get carried away when clients come in or are checking out. As far as the heat is concerned. I will personally inspect the table warmers to make sure all is in order. Thank you ! Barb
by Anonymous on Dec 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Friendly people, welcoming.
by Barb on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
It had been along time since I had a massage, the place was very cozy and the staff very friendly and professional. I felt very much at home.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
loved the easy online sign-up process. ;)
by Carol on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
The staff is warm & welcoming and the atmosphere serene & relaxing. They always make sure I am comfortable on the table - being a large woman, it isn't always easy - but they make however many adjustments needed to ensure I experience the best results.
by Heater on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is fantastic! (and so is everyone else there)!!! She's warm, welcoming, and genuine with brilliant massage techniques that work wonders! She's a wealth of knowledge with regards to complementary medicine and she's GREAT with communication so you get the depth of therapy you need. Very clean and comfortable surroundings, I start to relax just entering the office. I've been coming for a year and have no interest in going elsewhere. GREAT prices for fabulous service with genuine people in comfortable surroundings sums it up.
by Robert on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Excellent vibe, good location, comfy parking, smiling people.
by Jana on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I liked that I can let Barb know if I have problem area. She has my best interests at heart??
by Jenifer on Nov 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
environment is inviting and calming.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I have been coming to Empire Therapeutic Massage Center for years. The atmosphere is always very relaxing and cozy. The staff has never been anything but nice and inviting.
by Anonymous on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Everything was great
by Jeno on Oct 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I dislike the e-mail intrusions. Also why my comment is Required.
by SueEllen on Oct 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I arrived and was taken right into room. I loved the ability to pre-pay on line.
by Mary on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I like the center very much-tastefully decorated. The parking can get full but one can park on the neighboring street if they need to. Scheduling appointments is very easy. Everyone seems very accommodating and nice! Keep up the great work.
by Ann on Oct 2016
Verified
Service Received: Therapeutic Massage with Katy H.
The only thing I didn't like is there's no main phone number. When I called the number listed for the center, I got the voicemail of a particular therapist who didn't mention Empire Theraputic and didn't return any of my calls anyway.
Business response:
Hello Ann! Thank you for your review! We do have a main number (585) 730-8730, that gets forwarded to various therapists during off hours. Thank you for letting me know about this problem. I will certainly take care of it. Adding "Empire Therapeutic Massage" to a voicemail message is an easy fix! We hope to see you again! Barb Conti
by Kathy on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location and off street parking. Pleasant waiting area and the treatment room was quiet and peaceful, No street noise.
by Biagio on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Great place great people.
by Jeannie on Oct 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Katelyn was skilled, informative, sympathetic. The exercise she demonstrated for my use at home has proved very helpful. I now have no further muscle pain in my back and continue the exercise as prevention of recurrence. I am very grateful. As I do not live in Rochester and am there only periodically, I can't be a regular client...but I have recommended her to several Rochester friends and family. (I'd rate her 5 Stars except that the adjective 'Amazing' is effusive.
by Karen on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I really liked the ease and availability of appointments????
by Beth on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very nice.
by Connor on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Great overall experience
by Kristin on Sep 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Kevin is the best in Rochester. I need deep tissue and he exceeeds anyone I have ever expierenced! I recommend Kevin to anyone!! 10+!!
by Erik on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Like: Nice Scent, perfect temperature inside, no wait.
Dislike: Location is so discreet that I passed by it at first.
by Lydia on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Very nice place.
by Patti on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Highly recommend! Treat yourself to a massage. You won't be disappointed.
by Jaclyn on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
This place is great. I was trying to book a massage for both me and my mom on a Friday evening and only saw one masseuse listed as available online. I gave them a call and they were able to cater to our request and bring someone else in. They're always friendly and welcoming. Great comfortable atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Music wasn't working properly, but Katrina was great and I left feeling much better (back problems)
by Jeannie on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very upbeat, happy atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
First time getting a massage. It certainly won't be my last.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It was a comfortable and relaxing environment.
by Beth on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great massage, really helped my neck pain. Easy to make appointment online.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Love the convenient location. Pretty office and treatment rooms. Very comfortable.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location.
by Patrick on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
10/10!!!
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
My massage therapist was very understanding and empathetic of my pain and really listened to me. She worked on my problem areas and really got to the source of the issue. I have never had a massage therapist really get into the muscle the way she did and I feel so much better today! I will definitely return to this company and this therapist. The atmosphere was also very relaxing. And the owner Barb was very accommodating to my request for a couples massage. Very professional and a family type feel to this business!
by Lisa on Aug 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Relaxing ambiance
by peter on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Massage guy was very good.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
,
by Mark on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
ETMC has a homey relaxing atmosphere.
by Amit on Jul 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Nice place and location. Easy to find.
by Ingeborg on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
convenient location
by Cheri on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
massage was right to the area I needed help. Always a good experience
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Overall it is a great place.
by Ernesto on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the owner a total healer
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
It was extremely relaxing. I felt very good when I left there. I will be back.
by Adrian on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Loved it all...going back again.
by Carol on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Barbara & Amelia were very warm & welcoming. Amelia asked about my problem areas & focused on those throughout the massage, all the while making sure I was comfortable. I highly recommend them...well beyond your average generic massage.
by Morgan on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was amazing! I will definitely be returning.
by Maria on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I love the place
by Nadine on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always professional and knows exactly how to help you relax so your experience
is grafting
by Kimberly on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Loved the smells in the room. Didn't dislike anything.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient and quiet. Very professional.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Katy H.
na
by Beth on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great massage!! Love booking online. Good price.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Always a peaceful place to enter.
by Linda on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
A very relaxing and calming facility.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Friendly staff!
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It didn't look like anyone was there when I arrived but when I knocked on the door, the staff answered right away.
by Robin on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
walked in there ;Stiff, sore and bent over. Walked out standing straight,moving my neck freely and feeling better than I have in months..
by susan on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love, love it there??
by Biagio on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great experience
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
For first time it was nice
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I enjoy the clean and comfortable facility.
by Carrie on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Tranquil environment
by Elizabeth on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Excellent place to have a massage.
by Lynn J. on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
It was a very comfortable and relaxing experience. I really felt an improvement in my neck pain and carpal tunnel after my message.
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
More focus on my back where I told him the problem was and no talking so I can relax and get a better massage. He was very nice I just feel weird saying I don't want to talk it takes away from my massage
by tekla on Apr 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
office is warm and welcoming
by Anonymous on Mar 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Really affordable solution for therapeutic massage.
by Jodi on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Everyone who works there is very hospitable!
by Ron on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always fantastic. Relaxing and hits the parts that need working on without causing more strain. Very easy person who listens and has a great soft touch.
by MARY on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is the best! Very attentive, professional and listens to you to experience the best massage. Just love her!!
by Anonymous on Mar 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
This place is great: great environment, easy to get to, and good prices.
by Nina on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Awesome environment and super friendly staff!
by Selena on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I enjoyed the massage and felt very relaxed!
by Anonymous on Mar 2016
Verified
Service Received: Bodywork with Barbara C.
The environment here is great! Staff is friendly, easy to find, and there is a chiropractor in house as well!
by Helen on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Easy location to find
by Jeanne on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I was originally referred by a friend and am now a regular client. Friendly office, convenient location and accommodating to my scheduling needs. And Barb is great!
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Close to where i live and clean and welcoming ambiance.
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Nothing.
by Elizabeth on Mar 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
This must be the best bargain in town for massage!
by Henrik on Feb 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great place with very nice and skilled therapists.
