About Us
We are dedicated to providing affordable therapeutic massages and treatments in a relaxed and secure setting. Each massage is customized to meet the needs of our clients. We offer a wide variety of services including Sports Massage, Orthopedic Massage, Deep Tissue Massage, Pregnancy Massage, Cancer/Oncology Massage, Relaxation Massage, Reike, Hot Stone, Shiatsu and Ahshiatsu Massage. We are conveniently located on the northeast side of town near Irondequoit, Webster and Penfield.
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Hours of Operation
M
08:00 AM
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08:00 PM
T
08:00 AM
-
08:00 PM
W
08:00 AM
-
08:00 PM
Th
08:00 AM
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08:00 PM
F
08:00 AM
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08:00 PM
Sa
08:00 AM
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08:00 PM
S
08:00 AM
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08:00 PM
Barbara C.
52 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Oncology Massage
Prenatal Massage
Hot Stone
Burn Scar Therapeutic Massage
Frozen Shoulder Treatment
by
Patti
on
Feb 20
Love, love Barb. I have been going to her for years and not only do I look forward to my monthly massage, but visiting with Barb makes my experience even more enjoyable and relaxing. I will go nowhere else, to anyone else. Barb is the best!
by
susan
on
Jan 04
Love Barb, she is the best
by
Anonymous
on
Dec 18
.
by
Stephanie
on
Dec 03
I enjoyed everything about it!
by
Andrea
on
Nov 17
The massage was very relaxing and stress relieving, just what I needed!
by
Beth
on
Nov 06
Very professional. Felt very comfortable.
by
Robin
on
Oct 31
Barb has a warm and comfortable place of business. Her massages are the finest in Rochester and she has the BEST most comfortable massage table,heated too!!
by
Vickie
on
Oct 27
I have no dislikes
by
Nadine
on
Oct 21
One through ten Barb would get a TEN every time.
by
Linda
on
Oct 19
Barbara technique was very relaxing!
Kevin H.
35 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
by
Holly
on
Feb 09
Pressure points , deep tissue work and manual decompression
by
TAmmy
on
Jan 12
Very Happy.....
by
Anonymous
on
Dec 23
Kevin is really helping my lower back issues and keeping me running without pain.
by
Anonymous
on
Nov 13
Great massage therapist.
by
Anonymous
on
Sep 09
Kevin is very professional and knowledgable. I felt very comfortable and relaxed during my massage.
by
Anonymous
on
Aug 30
Put me at ease, pleasant and knowledgeable. Felt better afterwards.
by
Elizabeth
on
Aug 25
Kevin is he greatest! I feel like a new person after my weekly massage.
by
Sharon
on
Aug 01
Very thorough and thoughtful in his therapy approaches. Friendly too!
by
Amber
on
Jun 13
Kevin was amazing. I liked that I could communicate with him. This was my first massage ever and I'm definitely going back.
by
Stephanie
on
Jun 09
I am so glad for the recommendation of Kevin. I wish I saw him years ago!
Maria F.
5 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
by
Sarah
on
Mar 18
Maria did a great job of focusing in on the areas that were bothering me. I felt so much better after my massage. She was very nice and made the atmosphere very warm and comfortable. I’ll definitely be booking with her again, thank you!
by
Anonymous
on
Mar 06
Wonderful, thank you!
by
Anonymous
on
Jul 19
Maria was very professional and knowledgeable. She was able to release so many knots without pain.
by
Anonymous
on
Jun 15
Listened to my exact requests, very fun chat/banter, delightful personality, and great work overall! I will definitely be coming back regularly.
by
Victoria
on
Apr 23
She was welcoming and put me at ease right away. She addressed all my needs and I left feeling calm, centered, and so relaxed I felt like I didn't have a skeleton anymore. Her pressure was great but not to the point of hurting.
Katrina C.
59 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Hot Stone
by
Anonymous
on
Mar 11
I tend to be on the quiet side and really appreciated that I did not feel pressured to talk during the massage.
by
Anonymous
on
Mar 09
She was amazing
by
Anonymous
on
Mar 04
Very professional and excellent message.
by
Anonymous
on
Feb 26
I had a lot of discomfort and tightness in my upper back and neck. Katrina customized treatments to work on those areas and I had significant improvement.
by
Anonymous
on
Feb 05
Katrina is awesome.
by
Courtney
on
Jan 15
She was very kind and professional. She made sure I was comfortable and checked in now and again to make sure things were going well for me. I could tell she knew what she was doing, and I thoroughly enjoyed my experience. Would recommend her!
by
Jaclyn
on
Jan 02
I've had Katrina every time and she is wonderful. She assesses my needs before every massage and truly spends time on the areas that need it. I feel like I'm walking on clouds after every visit. She's the best!
by
Clinton
on
Dec 19
Katrina is very professional and I left feeling great. My muscles were relaxed and no longer tight.
by
Anonymous
on
Dec 04
I was running a bit late and the therapist still saw me. It was much needed therapy for a stressful day. I am forever grateful!!
by
Karen
on
Dec 03
Katrina is the best! I've recommended her to co- workers and friends .
Katy H.
16 Verified Reviews
Bodywork Services
Therapeutic Massage
by
jackie
on
Feb 11
That the old address and new both contain 700 and I failed to notice
by
Anonymous
on
Feb 05
Good amount of talk and silence. Strong touch and skilled assessment of tense spots. Friendly.
by
Anonymous
on
Feb 03
Her calm demeanor.
by
Anonymous
on
Jan 15
First visit to soothe sciatic nerve pain. Feels good and definitely coming for second visit.
by
Anonymous
on
Dec 20
She did a grear job gently getting the knots out of my neck. It was a nice combination of relaxing and targeted work.
by
Girlfriend
on
Oct 30
great overall experience
by
Carol
on
Oct 14
Katy always asks what areas I want her to concentrate on before the session starts & during the Massage makes sure the pressure is not too hard.
by
ALEXANDRA
on
Aug 14
Very comforting and put at ease, made sure I was comfortable as well as explained things thoroughly to me during the treatment time.
by
Anonymous
on
Jun 13
She was extremely friendly and very easy to talk to. The massage was fantastic
by
Anonymous
on
Feb 23
Katy was great. She focused on the areas that I specified, and checked in with me throughout about pressure and any pain that I was feeling.
Raphaela M.
License: NY #Qi Gong Therapist
7 Verified Reviews
Bodywork Services
Qi Gong Energy Therapy
by
Nancy
on
Sep 15
Always enjoy my sessions with Raphaela.
by
Anonymous
on
Sep 04
Raphaela does her magic every time! She is wonderful and so is work!
by
Caroline
on
Jan 10
I've been struggling with a myriad of health problems (low energy, poor digestion, PCOS with fluctuating hormonal levels, and Raynaud's Syndrome just to name a few). Raphaela took the time to come in on a Sunday and do a Qi Gong treatment on me before I left town. She went through an exhaustive list of any potential health problems to really understand what is going on with my body.
During the treatment, Raphaela made sure I was completely comfortable and explained what the movements she was performing would do to help with my many problems. The treatment itself was very relaxing and immediately improved my digestion (I heard my stomach rumbling the whole time!!). Afterwards I felt completely balanced and peaceful, I HIGHLY recommend coming in for a treatment.
After she was done, she gave me several meditations and pressure points to work on in my own time to help with spleen, liver, and kidney function -- all of the personalized places that she found to be lacking. I plan to continue to use these and am so excited to see how much they help.
Overall, I highly recommend coming in for an amazing, personal, and relaxing experience :).
by
Anonymous
on
Dec 19
Raphaela is a very gifted healer. Using Qi Gong therapy, she very effectively relieves aches and pains. She has also corrected sleep and digestive issues. After just a few minutes of Qi Gong therapy from Raphaela I begin to feel energy flowing freely through my body, and have a sense of well being and good health.
by
Anonymous
on
Dec 19
My Qi Gong treatment far surpassed my initial narrow understandings and expectations. I count on it now to supplement my Physical Therapy and gym training to relieve body stress/pain. I trust Raphaela ' s ptofessional instincts,and interpretations. She has helped me very much to dissipate,physical pain.
by
Lori
on
Dec 16
Raphaella is very kind, thoughtful, considerate. Very client focused, yet personable
by
Anonymous
on
Mar 26
Raphaela is awesome! She is very knowledgeable and in tune with her clients' needs and preferences. My treatment was amazing, the feeling of balance and healing after a session with Raphaela was exactly what I needed. Come see her!
Jane D.
0 Verified Reviews
Bodywork Services
Therapeutic Massage
Oncology Massage
Prenatal Massage
Hot Stone
Frozen Shoulder Treatment
No Reviews
There are no reviews yet.
Julie B.
0 Verified Reviews
Rachel P.
License: NY #27-023097
10 Verified Reviews
Bodywork Services
Therapeutic Massage
by
Nancy
on
Mar 24
Not much
by
Anonymous
on
Feb 08
Rachel is a really nice girl but i didnt enjoy my masage as much as i did with Mandi
by
Anonymous
on
Jan 05
Rachel is great.
by
LORENZO
on
Dec 09
Great massage will need another one in the future
by
Anonymous
on
Dec 05
.
by
Frank
on
Nov 09
Very pleased with the massage and her ability to answer all of my questions thoroughly and professionally.
by
Ken
on
Oct 05
All was great. Next time I will ask for a little firmer pressure (not Rachel's fault; I did not mention anything at the time). Thanks!
by
Brian
on
Sep 05
Best massage I've had in a long time.
by
Anonymous
on
Sep 01
Rachel was great! I was greeted with a smile. She was professional and I love her use of essential oils during the massage session. They add for a relaxing atmosphere.
by
Mary jo
on
Aug 14
Nothing!
Mandi K.
License: NY #023127
6 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Prenatal Massage
Hot Stone
by
Anonymous
on
Apr 14
Made me feel comfortable and was in tune with all my needs
by
Anonymous
on
Apr 05
Mandi was amazing
by
Andrea
on
Jan 25
I enjoyed the entire massage!
by
Ken
on
Jan 18
Very competent and client-centered in approach. I truly enjoyed the massage and feel great. Thanks, Mandi!
by
Shannon
on
Jan 10
She listened to what areas I have the most trouble with and addressed those areas throughly during the massage. I felt great when I left!
by
Mike
on
Nov 22
I have never had a deep tissue massage and didn't know what to expect. Mandi welcomed me in, walked me through the process, and asked engaging questions about the reasons for my visit.
Throughout the massage Mandi would check on my comfort level and continue on based on my feedback.
Would definitely recommend!
Doreen T.
1 Verified Reviews
Bodywork Services
Therapeutic Massage
Deep Tissue Massage
Oncology Massage
Qi Gong Energy Therapy
Prenatal Massage
Hot Stone
Burn Scar Therapeutic Massage
Frozen Shoulder Treatment
Yoga Services
TItanium Yoga
by
Connor
on
Mar 31
This was my first time with Doreen. She spent extra time on my trouble spots and educated me on some of my issues. Very helpful
MassageBook
YelpAverage Rating:
4.86 (Based on 220 Reviews)
94 %
Ambiance
98 %
Professionalism
by Anonymous on Apr 2018
Verified
Service Received: Therapeutic Massage with Mandi K.
Relaxed comfortable environment
by Anonymous on Apr 2018
Verified
Service Received: Deep Tissue Massage with Mandi K.
Nice place
by Connor on Mar 2018
Verified
Service Received: Deep Tissue Massage with Doreen T.
I always feel so much better! Walking better, moving better
by Nancy on Mar 2018
Verified
Service Received: Therapeutic Massage with Rachel P.
Love the upper back and neck massage
by Sarah on Mar 2018
Verified
Service Received: Therapeutic Massage with Maria F.
This is my first time at the new location. The atmosphere was very peaceful and welcoming.
by Anonymous on Mar 2018
Verified
Service Received: Hot Stone with Katrina C.
A great massage! First time I have had a hot stone massage, I will definitely be back.
by Anonymous on Mar 2018
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina did an excellent job with my massage. But the walls were so thin I could hear the woman at the desks conversation with another client and I could hear a lot of the noises outside of my room. That is even with music playing while the massage was given.
by Anonymous on Mar 2018
Verified
Service Received: Deep Tissue Massage with Maria F.
Great!
by Anonymous on Mar 2018
Verified
Service Received: Therapeutic Massage with Katrina C.
Very nice place.
by Anonymous on Feb 2018
Verified
Service Received: Deep Tissue Massage with Katrina C.
.
by Patti on Feb 2018
Verified
Service Received: Therapeutic Massage with Barbara C.
Absolutely love and highly recommend Empire Therapeutic. Great location, calming atmosphere that makes you keep coming back.
by jackie on Feb 2018
Verified
Service Received: Therapeutic Massage with Katy H.
Katy was wonderful. She is an Excellent massage therapist. I arrived a bit stressed as I first went to the address on my gift card on Empire. Katy worked her magic and I left feeling as relaxed as I’ve ever felt. Magicial, really
by Holly on Feb 2018
Verified
Service Received: Therapeutic Massage with Kevin H.
Loved the lighting, the quality of the linens, and the aromatherapy, and music
by Anonymous on Feb 2018
Verified
Service Received: Therapeutic Massage with Rachel P.
The table wasnt the same, the head rest caused discomfort in my neck and my massage wasnt as great as my first one
by Anonymous on Feb 2018
Verified
Service Received: Therapeutic Massage with Katrina C.
That was the best massage I have ever gotten. It was painful because I am a mess, but Katrina was fantastic. I have another appt in a few weeks!
by Anonymous on Feb 2018
Verified
Service Received: Therapeutic Massage with Katy H.
Clean and comfy. Good music. Easy to make appointment.
by Anonymous on Feb 2018
Verified
Service Received: Therapeutic Massage with Katy H.
Loved the flexibility in scheduling, times on Sunday and ability to schedule last minute online.
by Andrea on Jan 2018
Verified
Service Received: Prenatal Massage with Mandi K.
I had a wonderful pre natal massage, looking forward to my next appointment!
by Ken on Jan 2018
Verified
Service Received: Therapeutic Massage with Mandi K.
Great location and wonderful facility.
by Anonymous on Jan 2018
Verified
Service Received: Therapeutic Massage with Katy H.
Very convenient location and pleasant interactions
by Courtney on Jan 2018
Verified
Service Received: Deep Tissue Massage with Katrina C.
The location was warm and very welcoming. I walked in about 10 minutes early for my appointment and didn't even need to sit in the waiting room as I was taken straight to the room where I would be receiving my massage. That being said I did not get a chance to take a look around the main area, but the room itself was dimly lit with light music playing in the background so overall it was peaceful!
by TAmmy on Jan 2018
Verified
Service Received: Therapeutic Massage with Kevin H.
Very Happy......
by Shannon on Jan 2018
Verified
Service Received: Therapeutic Massage with Mandi K.
I felt great when I left! Mandi made me feel very comfortable and listened to my concerns about certain areas. I look forward to seeing her again.
by Anonymous on Jan 2018
Verified
Service Received: Therapeutic Massage with Rachel P.
Love it here.
by susan on Jan 2018
Verified
Service Received: Therapeutic Massage with Barbara C.
Great place!
by Jaclyn on Jan 2018
Verified
Service Received: Therapeutic Massage with Katrina C.
I love every experience I have with Empire Therapeutic. They're friendly, professional, and help me feel wonderful. They're not pushy salespeople like some other salons I've been to in the past. Their space is homey and inviting, and the staff is great!
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Very nice location. Like that they have weekend hours.
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Katy H.
Comfortable and friendly waiting room with tea available.
by Clinton on Dec 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Clean and serene.
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
.
by LORENZO on Dec 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
I will be coming back
by Anonymous on Dec 2017
Verified
Service Received: Deep Tissue Massage with Rachel P.
.
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Great place to get a massage
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I looove this place!
by Stephanie on Dec 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I enjoy the atmosphere of the office and friendliness of the staff.
by Karen on Dec 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very affordable!
by Connor on Nov 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Thank you! Katrina, your massage was just right, hard but not too hard, and focused on my most painful knots!
Thank you!
by Mike on Nov 2017
Verified
Service Received: Deep Tissue Massage with Mandi K.
Very clean and welcoming environment. Calm and relaxing
by Andrea on Nov 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
The facility was war and inviting. The staff was very friendly.
by Anonymous on Nov 2017
Verified
Service Received: Deep Tissue Massage with Kevin H.
Great facilities that are clean and peaceful.
by Frank on Nov 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
First time there and I will definitely be going back!
by Rob on Nov 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Kathleen is awesome!! She did a great job helping identify where to focus, in explaining what she was doing, and giving pointers for routine maintenance. Plus she has great taste in music! I will definitely be back!
by Beth on Nov 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Very professional. Wonderful atmosphere. Great location. Felt great.
by Robin on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
A very comfortable waiting area, friendly staff and plenty of parking
by Girlfriend on Oct 2017
Verified
Service Received: Therapeutic Massage with Katy H.
great overall experience
by Vickie on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I have been going to Barb for over 10 years and she is very professional and listens to your needs and wants. I always walk away relaxed and satified with her skills. She is the best and I will continue to go for another 10 years.
by Nadine on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is truly amazing . She knows how to relax you so you can enjoy your massage.
by Linda on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
A very friendly atmosphere!
by Carol on Oct 2017
Verified
Service Received: Therapeutic Massage with Katy H.
A sense of calm sets in as soon as I walk thru the door! Barb and her team are very pleasant and accommodating.
by Cristina on Oct 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Clean facility, easy parking, walls were thin but any noise disturbances were quick to end.
by Patty on Oct 2017
Verified
Service Received: Deep Tissue Massage with Barbara C.
easy to park, room was very nice
by Ingeborg on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I appreciate the homelike appearance of the Center.
by Ernesto on Oct 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
the personal touch
by Ken on Oct 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Always a delight!
by Hiral on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Loved Katrina Coleman! She really addressed my issues.. neck, shoulders back and calves. Totally recommend to anyone who needs quality services!!
by Nancy on Sep 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Enjoy friendly, welcoming atmosphere.
by Anonymous on Sep 2017
Verified
Service Received: Prenatal Massage with Kevin H.
This was my second massage at Empire, first time at their newer location. I appreciate the online booking. Their prices are quite reasonable as well. The atmosphere is very comfortable.
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Wonderful
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Great experience
by Lynda on Sep 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
It was nice.
by Brian on Sep 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Love the new location very convenient with parking available.
by Anonymous on Sep 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
It was a bit Chilly but It is a welcoming and comfortable otherwise
by Anonymous on Sep 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Squeaky doors. WD-40 goes a long way.
by Anonymous on Sep 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
-
by cathy on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
ambiance was very relaxing. Barb was very professional
by Anonymous on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nice setting.
by John on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The ETMC office was conveniently located and very relaxing as soon as I walked in the door.
by Noreen on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina applied just the right amount of pressure. It was the best massage I have had so far. Thanks!
by Vicky on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I booked for my daughter and I . We had a delightful experience from the friendly staff to the wonderful professionalism and great energy ... The little house was appointed well and there was a peaceful feeling throughout the whole experience .. I'd definately recommend people . Our therapists were amazing and the products used were sensational ...
by Elizabeth on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
I love this place. They're all really friendly and welcoming.
by None on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I love going to ETMC. Such a relaxing experience!
by Ron on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Great Place to get a massage. Barb is sweet and really takes care of your needs. New location is great always feel relaxed.
by Jodi on Aug 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
I am so happy to have found a massage therapy business where it is easy to book appointments, I'm never left waiting, and therapists are kind, courteous and very qualified. My regular appointments treatments have certainly improved my quality of life.
by Victoria on Aug 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
This was the first time Katrina and I met. she was professional, yet friendly, and did a supurb job! I will see her again!
by Mary jo on Aug 2017
Verified
Service Received: Therapeutic Massage with Rachel P.
Loved it...very relaxing!!! We will be back in the near future. Thank you again.
by ALEXANDRA on Aug 2017
Verified
Service Received: Therapeutic Massage with Katy H.
I had a great experience at Empire Therapeutic Massage. I was very relaxed and felt extremely comfortable throughout. The facility is clean and kept up well, with the main area being bright, but each of the treatment rooms having nice ambiance to them for relaxation. The hour goes by quick but it was extremely enjoyable!
by Ed on Aug 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Very nice facility and location
by Sharon on Aug 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nicely designed space and friendly staff.
by Anonymous on Jul 2017
Verified
Service Received: Therapeutic Massage with Maria F.
There was a lot of noise in the main entry way before, during and after my massage. It was outside the control of Maria, who was excellent.
by Karen on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything!
by Kira on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina has a gentle touch and is very relaxing. She used a lavender essential oil which I think helped to make me feel relaxed. I nearly fell asleep!
by Dorothy on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very relaxing atmosphere
by leigha on Jul 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
Not all over spa like just what I was looking for. Although I would recommend some type of scented candle or fragrance in the room. That would create a more deeper experience.
by Martha on Jul 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the new massage center.
by Santo on Jul 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Small atmosphere feels very cozy and relaxing but especially it did not feel like some sort of corporate franchise
by Jennifer on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Atmosphere was clean and relaxing. Music was great.
by Brian on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Karhleen was great! My neck hasn't felt this good in a long time.
by Matt on Jun 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
The service and facility were great
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love online booking!!!
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Maria F.
It felt a bit crisp and white, like a hospital or nursing home. Overall very nice! I'm just used to massage places with plants and such.
by Amber on Jun 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Very welcoming and comfortable.
by Anonymous on Jun 2017
Verified
Service Received: Therapeutic Massage with Katy H.
The massage was amazing. I have been having lots of neck/back pain for months and Katy helped to work out a lot of trigger points and knots. She explained what she was doing and what she was feeling the whole time (per my request)
by Stephanie on Jun 2017
Verified
Service Received: Deep Tissue Massage with Kevin H.
Facility is clean and a calm environment to be in
by peter on Jun 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Maybe a bit harder in sore spots. Other therapists moved or stretched legs some and heat may help too. Conditions for me vary. Very relaxing and pleasant experience.
by Keisha on May 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
This was my first massage. The ambiance was perfect. I felt amazing afterwards and look forward to having routine massage therapy with Kathleen.
by Laura on May 2017
Verified
Service Received: Deep Tissue Massage with Katrina C.
A welcoming and lovely place - I can't wait to go back!
by Cindy on May 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The small business feeling no pressure just pure comfort.
by Brian on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
My only criticism is the face pillow, it was sliding and uncomfortable, otherwise excellent experience
by Lindsay on May 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
????
by Julie on May 2017
Verified
Service Received: Deep Tissue Massage with Barbara C.
Have had many massages due to chronic pain and Barb has by far exceeded them all!! Would highly recommend
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very peaceful office!
by Victoria on Apr 2017
Verified
Service Received: Therapeutic Massage with Maria F.
Beautifully remodeled space to fit their needs!
by Al on Apr 2017
Verified
Service Received: Deep Tissue Massage with Kathleen R.
very nice place; good parking; pleasant massage rooms; pleasant people.
by Shashi on Apr 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Good location.
by Susan on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love Katrina and love your new home! :)
by Jana on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I liked that the room was warm and cozy.
by Anonymous on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
The overall experience was excellent. I felt very comfortable there and Katrina was very professional.
by Vicky on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Absolutely wonderful!
by Beth on Apr 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Love booking online
by Ladonna on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
I have always liked this place and its great in their new location.
by Ken on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Your new location is wonderful! Over the past several years, I have seen three of your massage therapists and each one was outstanding in the skill and conduct of their profession.
by Ellen on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was wonderful. There was working being done upstairs which was disruptive at times but the actual massage was great.
by Stacey on Mar 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Very cozy and great energy! I believe Empire TMC is moving though, so I'm very excited to see what the new location will be like.
by Henrik on Mar 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Nice new location. Clean and professional. Highly recommended.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfort level was great. Will go back again.
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Katy H.
-
by Liz on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Empire Massage had a peaceful ambiance. They are moving just down the road soon to a larger facility. Congratulations to them!
by Jodi on Feb 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was warm, friendly, thoughtful and efficient. Her room was very comfortable. She listened closely to my specific concerns and tailored the massage to my needs. It was both relaxing and theraputic. I walked out feeling 100% better. I would recommend her to anyone!
by Galin on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Thanks for working on issue with gift certificate.
by patti on Feb 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
Ahhhhh
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Kathleen R.
Kathleen did an excellent job. I look forward to returning.
Business response:
Thank you!
by Anonymous on Feb 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
massage was good, but place didn't feel like a spa or relaxing
Business response:
Hello and thank you for your review! I am glad you enjoyed your massage. To address the atmosphere I have good news... we are moving! Beginning March 1st we will be in our new location at 700 North Winton Road. We are very excited about this because it is a much quieter location, has bigger rooms away from the hustle and bustle of the waiting room and office and there is plenty of off street parking behind the building! I hope you will give our new location a try! Thanks again, Barb Conti
by Christy on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Comfortable and Professional!
by Christine on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Got an appointment the same day ????
by Ladonna on Jan 2017
Verified
Service Received: Therapeutic Massage with Amelia M.
Loved it all.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katy H.
Excellent at what she does.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The place was very warm & relaxing.
by Jessica on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Everything was great, the only thing I would have changed would be some sort of scented plugin to have a nice smell in the room. The room didnt smell bad at all though. Loved the music, the table set up was nice and functional. I enjoyed the various zen decor also.
by Anonymous on Jan 2017
Verified
Service Received: Therapeutic Massage with Katrina C.
Loud talking outside the room was disconcerting for relaxing. Katrina was perfect as always.
by Karen on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
You feel calmer just by entering Empire Therapeutic Massage Center.
by Kelly on Jan 2017
Verified
Service Received: Therapeutic Massage with Barbara C.
Barbara was amazing! She was super friendly and it was incredible. Love love love!!! Definitely recommend this place!
by Caroline on Jan 2017
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Very easy to find, right off the expressway. The entire center had a very relaxing ambiance, especially during my Qi Gong treatment. Raphaela played relaxing music, made sure the temperature of the room was good, and ensured I had enough water and anything else to keep me comfortable. Great place, highly recommend!!
by Douglas on Jan 2017
Verified
Service Received: Therapeutic Massage with Kevin H.
The facility is convenient and comfortable. There is off street parking, it is well marked, and the massage room is always at a comfortable temperature.
by Kate on Dec 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Very friendly.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Noise and talking from other rooms is quite loud and prevents sessions from being as relaxing as they could be.
by Anonymous on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
Comfortable, quiet space. Convenient parking.
by Lori on Dec 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
overall i was satisfied, impressed with kindness of staff, and with cleanliness of the treatment rooms, powdwe room, and the waiting room. My only question, hesitation had to do with the parking lot behind the office bldg. it seemed a bit quiotic, but there is ample street parking.
by Norma on Dec 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Especially liked the heavy heated pad on my front while I was on my back. (I figured that was in the realm of equipment, and belonged here rather than below.)
Very clean. Very professional. Was there background music? I can't remember...so I guess it's not too important if there wasn't.
by Anonymous on Dec 2016
Verified
Service Received: Deep Tissue Massage with Katrina C.
I thought the place was very cute and quaint. I did however think it was loud. From my massage room I could hear people talking in the "office" so it was hard to have a relaxing experience while talking was going on. I found the massage rooms to be extremely cold and fans were running. I also found the massage table to be very cold. I had asked to turn up the heat and spoke to my massage therapist about it. but it seemed there was nothing to be done about it. if i am naked on a table i want to be cozy warm.
Business response:
Thank you for your review! Feedback is very important to us. We will work on the issues you discussed, especially the noisy atmosphere. We love our clientele and sometimes we get carried away when clients come in or are checking out. As far as the heat is concerned. I will personally inspect the table warmers to make sure all is in order. Thank you ! Barb
by Anonymous on Dec 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Friendly people, welcoming.
by Barb on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
It had been along time since I had a massage, the place was very cozy and the staff very friendly and professional. I felt very much at home.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
loved the easy online sign-up process. ;)
by Carol on Nov 2016
Verified
Service Received: Therapeutic Massage with Merce W.
The staff is warm & welcoming and the atmosphere serene & relaxing. They always make sure I am comfortable on the table - being a large woman, it isn't always easy - but they make however many adjustments needed to ensure I experience the best results.
by Heater on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is fantastic! (and so is everyone else there)!!! She's warm, welcoming, and genuine with brilliant massage techniques that work wonders! She's a wealth of knowledge with regards to complementary medicine and she's GREAT with communication so you get the depth of therapy you need. Very clean and comfortable surroundings, I start to relax just entering the office. I've been coming for a year and have no interest in going elsewhere. GREAT prices for fabulous service with genuine people in comfortable surroundings sums it up.
by Robert on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Excellent vibe, good location, comfy parking, smiling people.
by Jana on Nov 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I liked that I can let Barb know if I have problem area. She has my best interests at heart??
by Jenifer on Nov 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
environment is inviting and calming.
by Anonymous on Nov 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I have been coming to Empire Therapeutic Massage Center for years. The atmosphere is always very relaxing and cozy. The staff has never been anything but nice and inviting.
by Anonymous on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Everything was great
by Jeno on Oct 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I dislike the e-mail intrusions. Also why my comment is Required.
by SueEllen on Oct 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I arrived and was taken right into room. I loved the ability to pre-pay on line.
by Mary on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I like the center very much-tastefully decorated. The parking can get full but one can park on the neighboring street if they need to. Scheduling appointments is very easy. Everyone seems very accommodating and nice! Keep up the great work.
by Ann on Oct 2016
Verified
Service Received: Therapeutic Massage with Katy H.
The only thing I didn't like is there's no main phone number. When I called the number listed for the center, I got the voicemail of a particular therapist who didn't mention Empire Theraputic and didn't return any of my calls anyway.
Business response:
Hello Ann! Thank you for your review! We do have a main number (585) 730-8730, that gets forwarded to various therapists during off hours. Thank you for letting me know about this problem. I will certainly take care of it. Adding "Empire Therapeutic Massage" to a voicemail message is an easy fix! We hope to see you again! Barb Conti
by Kathy on Oct 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location and off street parking. Pleasant waiting area and the treatment room was quiet and peaceful, No street noise.
by Biagio on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Great place great people.
by Jeannie on Oct 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Katelyn was skilled, informative, sympathetic. The exercise she demonstrated for my use at home has proved very helpful. I now have no further muscle pain in my back and continue the exercise as prevention of recurrence. I am very grateful. As I do not live in Rochester and am there only periodically, I can't be a regular client...but I have recommended her to several Rochester friends and family. (I'd rate her 5 Stars except that the adjective 'Amazing' is effusive.
by Karen on Oct 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
I really liked the ease and availability of appointments????
by Beth on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very nice.
by Connor on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Great overall experience
by Kristin on Sep 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Kevin is the best in Rochester. I need deep tissue and he exceeeds anyone I have ever expierenced! I recommend Kevin to anyone!! 10+!!
by Erik on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Like: Nice Scent, perfect temperature inside, no wait.
Dislike: Location is so discreet that I passed by it at first.
by Lydia on Sep 2016
Verified
Service Received: Therapeutic Massage with Katy H.
Very nice place.
by Patti on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Highly recommend! Treat yourself to a massage. You won't be disappointed.
by Jaclyn on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
This place is great. I was trying to book a massage for both me and my mom on a Friday evening and only saw one masseuse listed as available online. I gave them a call and they were able to cater to our request and bring someone else in. They're always friendly and welcoming. Great comfortable atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Music wasn't working properly, but Katrina was great and I left feeling much better (back problems)
by Jeannie on Sep 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Very upbeat, happy atmosphere.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
First time getting a massage. It certainly won't be my last.
by Anonymous on Sep 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It was a comfortable and relaxing environment.
by Beth on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great massage, really helped my neck pain. Easy to make appointment online.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
Love the convenient location. Pretty office and treatment rooms. Very comfortable.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient location.
by Patrick on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
10/10!!!
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Katelyn M.
My massage therapist was very understanding and empathetic of my pain and really listened to me. She worked on my problem areas and really got to the source of the issue. I have never had a massage therapist really get into the muscle the way she did and I feel so much better today! I will definitely return to this company and this therapist. The atmosphere was also very relaxing. And the owner Barb was very accommodating to my request for a couples massage. Very professional and a family type feel to this business!
by Lisa on Aug 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Relaxing ambiance
by peter on Aug 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Massage guy was very good.
by Anonymous on Aug 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
,
by Mark on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
ETMC has a homey relaxing atmosphere.
by Amit on Jul 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Nice place and location. Easy to find.
by Ingeborg on Jul 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
convenient location
by Cheri on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
massage was right to the area I needed help. Always a good experience
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Overall it is a great place.
by Ernesto on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love the owner a total healer
by Anonymous on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
It was extremely relaxing. I felt very good when I left there. I will be back.
by Adrian on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Loved it all...going back again.
by Carol on Jun 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Barbara & Amelia were very warm & welcoming. Amelia asked about my problem areas & focused on those throughout the massage, all the while making sure I was comfortable. I highly recommend them...well beyond your average generic massage.
by Morgan on Jun 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Katrina was amazing! I will definitely be returning.
by Maria on Jun 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I love the place
by Nadine on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always professional and knows exactly how to help you relax so your experience
is grafting
by Kimberly on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Loved the smells in the room. Didn't dislike anything.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Convenient and quiet. Very professional.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Katy H.
na
by Beth on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great massage!! Love booking online. Good price.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Always a peaceful place to enter.
by Linda on May 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
A very relaxing and calming facility.
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Friendly staff!
by Anonymous on May 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
It didn't look like anyone was there when I arrived but when I knocked on the door, the staff answered right away.
by Robin on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
walked in there ;Stiff, sore and bent over. Walked out standing straight,moving my neck freely and feeling better than I have in months..
by susan on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Love, love it there??
by Biagio on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Great experience
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
For first time it was nice
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
I enjoy the clean and comfortable facility.
by Carrie on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Tranquil environment
by Elizabeth on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Excellent place to have a massage.
by Lynn J. on Apr 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
It was a very comfortable and relaxing experience. I really felt an improvement in my neck pain and carpal tunnel after my message.
by Anonymous on Apr 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
More focus on my back where I told him the problem was and no talking so I can relax and get a better massage. He was very nice I just feel weird saying I don't want to talk it takes away from my massage
by tekla on Apr 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
office is warm and welcoming
by Anonymous on Mar 2016
Verified
Service Received: Therapeutic Massage with Amelia M.
Really affordable solution for therapeutic massage.
by Jodi on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Everyone who works there is very hospitable!
by Ron on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is always fantastic. Relaxing and hits the parts that need working on without causing more strain. Very easy person who listens and has a great soft touch.
by MARY on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Barb is the best! Very attentive, professional and listens to you to experience the best massage. Just love her!!
by Anonymous on Mar 2016
Verified
Service Received: Qi Gong Energy Therapy with Raphaela M.
This place is great: great environment, easy to get to, and good prices.
by Nina on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Awesome environment and super friendly staff!
by Selena on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I enjoyed the massage and felt very relaxed!
by Anonymous on Mar 2016
Verified
Service Received: Bodywork with Barbara C.
The environment here is great! Staff is friendly, easy to find, and there is a chiropractor in house as well!
by Helen on Mar 2016
Verified
Service Received: Therapeutic Massage with Katrina C.
Easy location to find
by Jeanne on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
I was originally referred by a friend and am now a regular client. Friendly office, convenient location and accommodating to my scheduling needs. And Barb is great!
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Close to where i live and clean and welcoming ambiance.
by Martha on Mar 2016
Verified
Service Received: Therapeutic Massage with Barbara C.
Nothing.
by Elizabeth on Mar 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
This must be the best bargain in town for massage!
by Henrik on Feb 2016
Verified
Service Received: Therapeutic Massage with Kevin H.
Great place with very nice and skilled therapists.
