About Us

Rochester Therapeutic Massage was established to provide holistic, client centered care. Our services can aid the body in healing itself, from the outside in; relieve sore muscles; provide self-maintenance. We create a quiet environment to relax the mind and be mindfully present with one's self. Our primary services are Swedish and treatment based massage. Our office is located in Penfield. We provide service to all of Monroe County and the outlying areas. Book with us today! Your mind and muscles "knead" us!

Rochester Therapeutic Massage

43 Willow Pond Way

suite 109

Penfield , NY 14526 map it

(585) 485-9983

License: #824676518

Hours of Operation

M 05:30 PM - 09:00 PM
T 09:30 AM - 09:00 PM
W 09:30 AM - 09:00 PM
Th 09:30 AM - 09:00 PM
F 05:30 PM - 09:00 PM
Sa 09:30 AM - 03:00 PM
S 09:30 AM - 03:00 PM

Client Testimonials

Here's what our clients are saying


  • Best massage I have gotten

    Karen is amazing! She took her time and made sure that she addressed all my concerns. I am very much looking forward to my next appointment.

  • Definitely like the room setting, and it would be even greater if there’s more oil flavor choices!!!

    Early and great customer service.

  • They have a great website with all the information you need. I especially like to bio's as then you have a better feel for who you are meeting.

    Laura is wonderful. Had a great massage and great conversation. She is so sweet and really cares about people. !!!

  • Liked it very much, will do again

    Thank you..I was so relaxed all day. I will def be back. Very professional and knowledgeable, I would absolutely recommend Rochester Therapeutic Massage to anyone that needs services for a medical need to just relaxation and stress relief.

  • Conveniently located and has ample parking. The office is welcoming

    Karen, you are the best ever. Thanks Jay

Single session massage

$45
30min
$70
60min
$100
90min
$120
120min
Select

60 minute chair massage

$110
60min
$200
120min
$290
180min
$380
240min
Select

Single service massage

$65
30min
$90
60min
$120
90min
$140
120min
Select

Sarah S.

License: NY #030934

9 Verified Reviews

Single session massage

$45
30min
$70
60min
$100
90min
$120
120min
Select

60 minute chair massage

$110
60min
$200
120min
$290
180min
$380
240min
Select

Single service massage

$65
30min
$90
60min
$120
90min
$140
120min
Select
by Lloyd on Sep 26
Listened Good conversations
by Anonymous on Aug 24
Sarah has the magic touch!
by Lisa on Aug 21
Sarah is very professional and has a great touch for massage.
by Tess on Jun 16
Sarah did an amazing job!
by Anonymous on Jun 11
Thank you Sarah!
by Maria on Jun 05
See above
by Jennifer on Jun 08
Sarah asked questions in order to tailor the massage to my needs. It was very helpful and now my shoulders feel a ton better! I hope to be back soon!
by Anonymous on May 25
Sarah asked how things were going throughout and prior to starting she went over different things that she could do and asked what problem areas were. She worked on problem areas and I felt so much better when I walked out.
by Mandy on Apr 30
SARAH was very friendly and professional and used the perfect amount of pressure like we talked about. Her skillful technique with the massage and stretches felt so good!! ????

Laura A.

License: NY #030863

16 Verified Reviews

Single session massage

$45
30min
$70
60min
$100
90min
$120
120min
Select

60 minute chair massage

$110
60min
$200
120min
$290
180min
$380
240min
Select

Single service massage

$65
30min
$90
60min
$120
90min
$140
120min
Select
by Bella on Feb 14
Laura is so amazing that I can always fully relax and then fall asleep with her massage!!
by Anonymous on Jan 12
Laura is so nice and has a very calm demeanor. The treatment atmosphere is very conducive to relaxing. She is able to effectively address deep work and idemtify trouble areas. I will be back!
by Sally on Jan 10
Had a wonderful massage and great conversation. She is excellent and a very caring person. !!!
by Mary Beth on Dec 05
Laura made my first experience very delightful.
by Ed on Aug 30
loved the massage .No complaints
by Dawn on Aug 29
I love going to see Laura, she is sweet and professional and is amazing at finding and working out knots! I have been going to her for over a year and I’m so happy to have found her!
by Anonymous on Jul 18
Was very good at her job and was thorough.
by Anonymous on Jun 03
Laura was so sweet and really tailored the experience to my specific needs as a client! I would highly recommend her!
by David on May 30
none
by KarinIlse Kate on May 22
The only thing I would add is a heating pad. Otherwise, perfection !

Karen R.

License: NY #031076-1

17 Verified Reviews

Single session massage

$45
30min
$70
60min
$100
90min
$120
120min
Select

60 minute chair massage

$110
60min
$200
120min
$290
180min
$380
240min
Select

Single service massage

$65
30min
$90
60min
$120
90min
$140
120min
Select
by Marcus on Mar 14
Very comfortable and relaxing
by Laquanda M. on Mar 06
Karen was patient, professional, and kind.
by Julie on Feb 01
Great customer service.
by Julie on Jan 03
Great experience, will come agay
by Jeanette on Dec 03
I get frequent headaches accompanied with tightness in my neck and lower back pain. Karen has just the right touch. She worked out all of the knots in my neck and shoulders as well as my lower back. I felt the tension leave my body and totally relaxed. It was wonderful, love Karen!
by Jay on Nov 19
Karen zeroed in on my trouble spots and released my tention and pains.
by Jenn on Oct 31
Karen is amazing! Highly recomend!!!!
by Don on Sep 18
Walk out feeling like a new person absolutely great
by Lew on Sep 05
Karen fit me it . She worked an me and worked out the kink's . I feel much better today. Lew H
by Anonymous on Aug 29
Karen is the best!!!

Average Rating:

4.93 (Based on 42 Reviews)

98 %

Ambiance
100 %

Professionalism
by Marcus on Mar 2020
Verified
Service Received: Single session massage with Karen R.
Best massage I have gotten
by Laquanda M. on Mar 2020
Verified
Service Received: Single session massage with Karen R.
Karen is amazing! She took her time and made sure that she addressed all my concerns. I am very much looking forward to my next appointment.

Business response:

Thanks for the wonderful review, Laquanda! Karen really is an amazing massage therapist!

by Bella on Feb 2020
Verified
Service Received: Single session massage with Laura A.
Definitely like the room setting, and it would be even greater if there’s more oil flavor choices!!!

Business response:

Thank you for your feedback, Bella! We are working on some ideas for new scents. Check back soon!

by Julie on Feb 2020
Verified
Service Received: Single session massage with Karen R.
Early and great customer service.

Business response:

Thank you so much, Julie. It was great working with you.

by Anonymous on Jan 2020
Verified
Service Received: Single session massage with Laura A.
They have a great website with all the information you need. I especially like to bio's as then you have a better feel for who you are meeting.

Business response:

Thanks so much!

by Sally on Jan 2020
Verified
Service Received: Single session massage with Laura A.
Laura is wonderful. Had a great massage and great conversation. She is so sweet and really cares about people. !!!

Business response:

Thank you for your glowing review, Sally! Laura really is wonderful! We're lucky to have her!

by Julie on Jan 2020
Verified
Service Received: Single session massage with Karen R.
Liked it very much, will do again

Business response:

Thank you Julie! Can't wait to work with you again!

by Mary Beth on Dec 2019
Verified
Service Received: Single session massage with Laura A.
Thank you..I was so relaxed all day. I will def be back. Very professional and knowledgeable, I would absolutely recommend Rochester Therapeutic Massage to anyone that needs services for a medical need to just relaxation and stress relief.

Business response:

Thank you so much for your wonderful review & recommendation, Mary Beth!

by Jeanette on Dec 2019
Verified
Service Received: Single session massage with Karen R.
Conveniently located and has ample parking. The office is welcoming

Business response:

Thank you Jeanette!

by Jay on Nov 2019
Verified
Service Received: Single session massage with Karen R.
Karen, you are the best ever. Thanks Jay

Business response:

Thank you Jay! We think Karen is the best as well!

by Jenn on Oct 2019
Verified
Service Received: Single session massage with Karen R.
I loved all of the experience. It was calming. It helped me tremendously! She took her time, it was fantastic. I highly recommend Karen Reyes, she goes above and beyond!

Business response:

Thank you Jenn! Karen really does go above & beyond! We're lucky to have her!

by Lloyd on Sep 2019
Verified
Service Received: Single session massage with Sarah S.
Location Facility Massage chair - difficulty on table
by Don on Sep 2019
Verified
Service Received: Single session massage with Karen R.
Walk out feeling like a new person absolutely great
by Lew on Sep 2019
Verified
Service Received: Single session massage with Karen R.
Great location
by Ed on Aug 2019
Verified
Service Received: Single session massage with Laura A.
Liked everything No Complaints

Business response:

Thanks for the kind review, Ed! We work hard to meet our clients' expectations, and we’re happy to hear we met them for you. Come back and see us soon!

by Dawn on Aug 2019
Verified
Service Received: Single session massage with Laura A.
This place is a perfect location and very nicely set up!

Business response:

Dawn, thank you for the great review! We’re so happy you loved our location & setup. Can’t wait to have you back at Rochester Therapeutic Massage.

by Anonymous on Aug 2019
Verified
Service Received: Single session massage with Karen R.
Wonderful!
by Anonymous on Aug 2019
Verified
Service Received: Bodywork with Sarah S.
The staff is so friendly and really good at what they do!

Business response:

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!

by Anonymous on Aug 2019
Verified
Service Received: Single session massage with Karen R.
Karen is very personable and very sweet! She gets to know you and focuses on your trouble areas. She listens and really wants to help! I highly recommend her!

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Karen is truly a gem to have on our team! We count ourselves lucky for clients like you. We look forward to working with you again in the future!

by Lisa on Aug 2019
Verified
Service Received: Single session massage with Sarah S.
Nice and relaxing!

Business response:

Thank you Lisa!

by Tommy on Aug 2019
Verified
Service Received: Single session massage with Karen R.
Karen is the best!!!!! Not too soft and not too hard. I am never disappointed with my massage from Karen.

Business response:

Thank you so much, Tommy!

by Anonymous on Jul 2019
Verified
Service Received: Single session massage with Laura A.
I loved it very good and would highly recommend Laura and the place.

Business response:

Thank you so much!

by Paul on Jul 2019
Verified
Service Received: Single session massage with Karen R.
It’s always a great experience

Business response:

Thank you so much for the kind words, Paul!

by Tess on Jun 2019
Verified
Service Received: Bodywork with Sarah S.
Great massage and great atmosphere!

Business response:

Thank you so much, Tess!

by Anonymous on Jun 2019
Verified
Service Received: Bodywork with Sarah S.
Great first massage!

Business response:

Thank you so much for the kind review! We're happy we could be a positive first experience for you!

by Maria on Jun 2019
Verified
Service Received: Bodywork with Sarah S.
Even asking for more pressure the experience was relaxing but a far cry from therapeutic. I have been sore the day after a massage and had burst blood vessels immediately with added service. None of this happened. I spoke in a calm voice and the next customer was quite loud.

Business response:

We are sorry to hear your experience did not meet your expectations. Our therapists are trained to work according to the feedback the client gives them while on the table. The IASTM tool that was used is designed to lessen the chance of petechiae (bruising). Unfortunately, we cannot control another client's volume when they are in our office. If you have any further questions, concerns or suggestions, feel free to call or email us.

by Anonymous on Jun 2019
Verified
Service Received: Single session massage with Laura A.
Very comfortable, relaxing space!

Business response:

Thank you for your kind words!

by David on May 2019
Verified
Service Received: Single session massage with Laura A.
none
by KarinIlse Kate on May 2019
Verified
Service Received: Single session massage with Laura A.
She has an incredibly calm demeanor
by Sherry on Apr 2019
Verified
Service Received: Single session massage with Laura A.
The location is easy to find, and very relaxing. Everything was very clean.

Business response:

Thank you for the kind review.

by Renée on Apr 2019
Verified
Service Received: Single session massage with Laura A.
Very caring and relaxing experience.

Business response:

Thank you for the kind words!

by Chris on Feb 2019
Verified
Service Received: Bodywork with Karen R.
Our massage was well worth battling the horrible snow covered roads for. Looking forward to the next one

Business response:

Thank you so much for the kind words & braving the weather. We look forward to seeing you again!

by Sally on Oct 2018
Verified
Service Received: Treat & relax massage with Laura A.
Loved the massage. It’s really helping me
by Ed on Jul 2018
Verified
Service Received: Swedish massage with Laura A.
I like everything about Rochester Thera peutic Massage.
by Jennifer on Jun 2018
Verified
Service Received: Treatment massage with Sarah S.
Inviting space
by Anonymous on Jun 2018
Verified
Service Received: Swedish massage with Laura A.
My only suggestion would be room darkening shades/blinds on the windows in the room. The room was pretty bright. It would be nice if it was a little dimmer.

Business response:

Thank you for your review and observation. We will be adding curtains to make the space more restful. Hope to see you again soon.

by Dawn on May 2018
Verified
Service Received: Clinic Client Massage with Laura A.
The location is perfect and it’s set up is professional and relaxing.

Business response:

Thank you so much for the kind words! We hope to see you soon!

by Debra on May 2018
Verified
Service Received: Swedish massage with Karen R.
It is peaceful from the moment you walk in. I was greeted by Karen by name right as I came in. Very nice waiting room.

Business response:

Thank you so much for the kind review! We hope to see you again soon.

by Anonymous on May 2018
Verified
Service Received: Swedish massage with Sarah S.
Calming and relaxing environment. Just what I needed!
by Anonymous on May 2018
Verified
Service Received: Treat & relax massage with Karen R.
best massage I've had, and I've had a lot.
by Renee on May 2018
Verified
Service Received: Clinic Client Massage with Karen R.
Amazing
by Mandy on Apr 2018
Verified
Service Received: Swedish massage with Sarah S.
Beautiful, convient and comfortable location.
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Rochester Therapeutic Massage

43 Willow Pond Way

suite 109

Penfield , NY 14526 map it

Phone: (585) 485-9983

License: #824676518

  • Rochester Therapeutic Massage

  • 43 Willow Pond Way
  • suite 109
  • Penfield , NY 14526
  • (585) 485-9983
  • License: #824676518
  • http://www.rocmassage.com
  • Find us on: