Rochester Therapeutic Massage

"When you touch one thing with deep awareness, you touch everything."

First time clients not permitted to book online. Please contact us via phone or email.

About Us

Rochester Therapeutic Massage was established to provide holistic, client centered care. Our services can aid the body in healing itself, from the outside in; relieve sore muscles; provide self-maintenance. We create a quiet environment to relax the mind and be mindfully present with one's self. Our primary services are Swedish and treatment based massage. Our office is located in Penfield. We provide service to all of Monroe County and the outlying areas. Book with us today! Your mind and muscles "knead" us!

Rochester Therapeutic Massage

43 Willow Pond Way

suite 109

Penfield , NY 14526 map it

Hours of Operation

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Rochester Therapeutic Massage

43 Willow Pond Way

suite 109

Penfield , NY 14526 map it

License: #824676518

Hours of Operation

M Closed

T Closed

W Closed

Th Closed

F Closed

Sa Closed

S Closed

Client Testimonials

Here's what our clients are saying

Perfect massage experience!

Laura is an excellent massage therapist!
Sarah is the best!! She is professional, personable, and effective.

Great personable massage.
Very good experience.

It was great. Very relaxing.
Sarah takes time to understand what your needs and goals are. Communicates during the initial massage to ensure she is providing comfortable pressure.

Great
One of the best massages. Sarah was so kind and really tried to meet my relaxation needs. She started the session by asking what pressure I liked and If I had preferred areas of focus. She was so dedicated to my needs.

Went very well. Sarah was very good, professional and nice.

Read all reviews

Single session massage

Massage tailor made for each client. The session may include Swedish (to assist with relaxation), treatment massage (to address any "problem areas") and deep pressure (allowing relief of general aches & pain). The direction of the session will be determined from conversation between the client & the therapist.

$45

30min

$70

60min

$100

90min

$120

120min

Massage + IASTM

Massage & IASTM session tailored to each client's needs. The session may include Swedish (to assist with relaxation), treatment massage (to address any "problem areas") and deep pressure (allowing relief of general aches & pain) and IASTM (instrument assisted soft tissue mobilization). The direction of the session will be determined from conversation between the client & the therapist.

$60

45min

$85

75min

$115

105min

$135

135min

Massage + Reiki

Receive massage & Reiki together in one session.

$105

60min

$150

90min

Reiki

Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing. The word Reiki is made of two Japanese words - rei which means "universal" and ki which is "life energy". The practitioner gently places their hands in a series of non-intrusive positions on or near the body, helping to channel the universal energy to the recipient, letting the energy go where it is needed. *This service is only available with Sarah Swartzenberg, LMT.*

$70

60min

$100

90min

Sarah S.

License: NY #030934

39 Verified Reviews

Request Appt

I work as a Residence Manager at an area group home for developmentally disabled adults. I was privileged to witness the calming influence that massage had on an individual. That experience encouraged me to become a massage therapist. I believe that massage assists us in healing ourselves, whether it is physical or mental.
I am trained in Swedish (relaxation massage), chair and treatment based massage. I have a certificate in IASTM (Instrument Assisted Soft Tissue Mobilization). I am attuned as a Reiki master (Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing). My future goals are to expand into children's massage & medical massage.
License #: 030934

Bodywork Services

Single session massage

$45

30min

$70

60min

$100

90min

$120

120min

Massage + IASTM

$60

45min

$85

75min

$115

105min

$135

135min

Massage + Reiki

$105

60min

$150

90min

Wellness Services

Reiki

$70

60min

$100

90min

by Anonymous on Sep 15

Asked questions, was friendly, but not a lot of unnecessary conversation.

by Caroline on Jul 12

Best massage ever for my glutes and back!!

by Anne on Apr 24

Very friendly and professional.

by Anonymous on Apr 14

Sarah was very good at providing me with a relaxing massage. Very professional and understanding.

by Anonymous on Nov 17

Sarah is very nice and it was a great experience. I felt very relaxed after.

by Anonymous on Oct 04

Start to finish her priority was me being comfortable.

by Clarence on Oct 03

Took time to explain

by Cassandra on Sep 05

One of the best massages. Sarah was so kind and really tried to meet my relaxation needs. She started the session by asking what pressure I liked and If I had preferred areas of focus. She was so dedicated to my needs.

by Corrine on Sep 04

Worked on the areas that were giving me the most trouble.

by Alicia on Aug 07

Sarah made me feel super comfortable. This was my first massage ever and it made all my nerves go away talking with her! She focused on my areas of concern and really read up on my intake form and had a plan ready for treatment before I even walked in! She’s great, I wish I could give her more than 5 stars!

Laura A.

License: NY #030863

31 Verified Reviews

Request Appt

I currently work as a psychiatric registered nurse at a local hospital. Through massage therapy I learned about, and was able to experience the unique healing potential within each one of us. As a therapist I hope to help you bring this potential to fruition in the fullest way possible.

Bodywork Services

Single session massage

$45

30min

$70

60min

$100

90min

$120

120min

Massage + IASTM

$60

45min

$85

75min

$115

105min

$135

135min

by Anonymous on Sep 14

Very thorough and addresses specific needs very well.

by Anonymous on Mar 16

Laura is very professional and thorough. She is a great listener and a caring therapist.

by Anonymous on Mar 08

For someone that does not get a lot of massages, Laura was very accommodating and helpful with explaining my options. She was also very interested in my comfort throughout the entire experience

by Angela on Jan 01

Laura will take the time to address your needs and concerns thoroughly prior to your treatment.Thank you Laura! It was exactly what I needed!

by Anonymous on Nov 02

She has mastered the skill of providing a professional message and all we refer to her keep going back.

by Anonymous on Sep 16

Laura does a great job with Listening to issues addressing the specific needs of her client. Excellent job!

by Dawn on Sep 10

Laura is sweet, knowledgeable and professional.

by Anonymous on Sep 01

Very thorough and attentive.

by Debra on Aug 20

Laura does an amazing job. I have some chronic neck and back issues that need real deep tissue massage and she really knows how to do it. I slept beautifully after my session.

by David on Aug 06

Great skill and technique

Average Rating:

4.89 (Based on 87 Reviews)

96 %

Ambiance

98 %

Professionalism

5star

94%

4star

3star

2star

1star

by Anonymous on Sep 2022

Verified

Perfect massage experience!

by Anonymous on Sep 2022

Verified

Laura is an excellent massage therapist!

by Caroline on Jul 2022

Verified

Sarah is the best!! She is professional, personable, and effective.

by Anne on Apr 2022

Verified

Great personable massage.

by Anonymous on Apr 2022

Verified

Very good experience.

by Anonymous on Nov 2021

Verified

It was great. Very relaxing.

by Anonymous on Oct 2021

Verified

Sarah takes time to understand what your needs and goals are. Communicates during the initial massage to ensure she is providing comfortable pressure.

by Clarence on Oct 2021

Verified

Great

by Cassandra on Sep 2021

Verified

by Corrine on Sep 2021

Verified

Went very well. Sarah was very good, professional and nice.

by Alicia on Aug 2021

Verified

Very welcoming and relaxing atmosphere. Very sanitary as well!

by Anonymous on Jul 2021

Verified

This is a "no frills environment", just calm, simple, and comfortable.

by Anonymous on Jun 2021

Verified

Great experience!

by Julie on May 2021

Verified

Always great. Thank you.

Business response:

Thank you so much Julie! You're welcome!

by Anonymous on Apr 2021

Verified

Amazing massage.

Business response:

Thank you so much for the positive feedback!

by Beth on Apr 2021

Verified

Great communication before via email - excellent informational website including FAQ - streamlined intake process - excellent pandemic procedures - convenient office location and hours

Business response:

Thank you so much Beth!

by Janet on Mar 2021

Verified

Wow! I'm so glad I found this wonderful oasis! Great steps have been taken to ensure safety and cleanliness, and the atmosphere was nice and relaxing. It was nice to be in an office building with other therapeutic businesses, and comforting to see massage certifications hanging on the walls.

Business response:

Thank you so much Janet!

by Anonymous on Mar 2021

Verified

Absolutely already have recommended 2 people to pay you a visit. Thanks again Laura.

Business response:

Thank you so much for the recommendations!

by Anonymous on Mar 2021

Verified

Great experience and environment to truly relax and enjoy the massage

Business response:

Thank you so much! Glad we could help you to relax.

by Deb on Mar 2021

Verified

I already have called someone else to recommend for a massage. You should be receiving a phone call in the near future. Thank you so much for helping me to relax and have a wonderful experience. I will be calling you again for a massage.

Business response:

Thank you so much Deb!

by Karen on Feb 2021

Verified

Very relaxing and professional atmosphere and friendly and talented massage therapists.

Business response:

So glad you enjoyed your appointment, Karen!

by Kierston on Feb 2021

Verified

Most relaxing and thorough massage ever!! Sarah made sure I was comfortable and that the pressure used was just right! Can’t wait to see her again

Business response:

Thank you Kierston!

by Lisa on Feb 2021

Verified

I had a 2 hour massage with Sarah and it was Heaven!!!

Business response:

So glad you enjoyed, Lisa!

by Anonymous on Feb 2021

Verified

Great experience. Sarah is talented and receptive to what I needed.

Business response:

Thank you so much for your kind words!

by Anonymous on Jan 2021

Verified

The office was clean and calm

by Anonymous on Jan 2021

Verified

Very Relaxing

by Angela on Jan 2021

Verified

Yes!

Business response:

Thanks!

by Anonymous on Dec 2020

Verified

Made me feel extremely comfortable with all of the COVID precautions in place (COVID form, temperature taking, hand sanitizer, mask and face shield worn by massage therapist, pillow case hanging below face cradle changed between clients).

Business response:

Thank you! We take great pride in the cleanliness of our office and the safety of our clients and staff.

by Peter on Nov 2020

Verified

Very clean and comfortable.

Business response:

Thank you!

by Jennifer on Nov 2020

Verified

My shoulder was super tight going into this appointment. I now can move it and the muscle is loosened and freed up. Thank you Sarah!

Business response:

Thank you! Glad to be able to help!

by Anonymous on Nov 2020

Verified

The most caring and loving person we know. Laura wants us all to feel great and relaxed after a message Her expertise lasts for days. M

Business response:

Thank you for the kind words!

by Anonymous on Sep 2020

Verified

Very professional service.

Business response:

Thank you so much!

by Dawn on Sep 2020

Verified

I love the extras, like the hot towels and the scented oil choices! I feel so pampered when I’m there!

Business response:

Thank you for your glowing review, Dawn! We love to help our clients enjoy their time in our office!

by Anonymous on Sep 2020

Verified

Very thorough and attentive.

Business response:

Thank you so much!

by Debra on Aug 2020

Verified

It is a very peaceful office, and she greeted me wearing a mask, and I felt very comfortable. This is a place of healing.

Business response:

Thank you Debra!

by David on Aug 2020

Verified

Excellent massage which really helped my right shoulder after a fall.

Business response:

Thanks for your review, David! Glad we could help you feel better!

by Dennis on Jul 2020

Verified

why did I hurt all night and next day my neck and back are worst now then when I came in

Business response:

Hi Dennis. We're sorry to hear that you didn't enjoy your experience. We'd appreciate it if you gave us a call and let us know how we can improve.

by Laurie on Jul 2020

Verified

Great experience. I went in, primarily to address a problem area (which is definitely better), and included a full body, massage. Felt great. Am going back for a follow-up.

Business response:

Thank you Laurie! We look forward to working with you again!

by Anonymous on Jul 2020

Verified

Very professional and was a great massage

Business response:

Thank you for your review!

by Jacqui on Jul 2020

Verified

Professional office park with ample parking. Nice office space and waiting area. Very homey space and GREAT music in the therapy room!

Business response:

Thank you Jacqui! We're glad you enjoyed your appointment!

by Shannon on Jul 2020

Verified

It was very private. The rooms where nice and relaxing definitely my type of atmosphere!

Business response:

Thank you for your review, Shannon! We're glad you enjoyed the relaxing atmosphere.

by Sherry on Jul 2020

Verified

Had a great set-up to handle covid screening. Office is clean, and comfortable. The massage room is calming.

Business response:

Thank you Sherry! We're working hard to make sure our clients and therapists stay safe & healthy.

by Tempest on Jun 2020

Verified

Very clean, perfect lighting and great ambiance.

Business response:

Thank you so much, Tempest!

by Renée on Jun 2020

Verified

Perfect.

Business response:

Thank you Renée!

by Tia on Jun 2020

Verified

Sarah was great! She made my experience very relaxing. Awesome music too!

Business response:

Thank you so much Tia! Look forward to working with you again!

by Marcus on Mar 2020

Verified

Best massage I have gotten

Business response:

Thanks for the awesome review, Marcus!

by Laquanda M. on Mar 2020

Verified

Karen is amazing! She took her time and made sure that she addressed all my concerns. I am very much looking forward to my next appointment.

Business response:

Thanks for the wonderful review, Laquanda! Karen really is an amazing massage therapist!

by Bella on Feb 2020

Verified

Definitely like the room setting, and it would be even greater if there’s more oil flavor choices!!!

Business response:

Thank you for your feedback, Bella! We are working on some ideas for new scents. Check back soon!

by Julie on Feb 2020

Verified

Early and great customer service.

Business response:

Thank you so much, Julie. It was great working with you.

by Anonymous on Jan 2020

Verified

They have a great website with all the information you need. I especially like to bio's as then you have a better feel for who you are meeting.

Business response:

Thanks so much!

by Sally on Jan 2020

Verified

Laura is wonderful. Had a great massage and great conversation. She is so sweet and really cares about people. !!!

Business response:

Thank you for your glowing review, Sally! Laura really is wonderful! We're lucky to have her!

by Julie on Jan 2020

Verified

Liked it very much, will do again

Business response:

Thank you Julie! Can't wait to work with you again!

by Mary Beth on Dec 2019

Verified

Thank you..I was so relaxed all day. I will def be back. Very professional and knowledgeable, I would absolutely recommend Rochester Therapeutic Massage to anyone that needs services for a medical need to just relaxation and stress relief.

Business response:

Thank you so much for your wonderful review & recommendation, Mary Beth!

by Jeanette on Dec 2019

Verified

Conveniently located and has ample parking. The office is welcoming

Business response:

Thank you Jeanette!

by Jay on Nov 2019

Verified

Karen, you are the best ever. Thanks Jay

Business response:

Thank you Jay! We think Karen is the best as well!

by Jenn on Oct 2019

Verified

I loved all of the experience. It was calming. It helped me tremendously! She took her time, it was fantastic. I highly recommend Karen Reyes, she goes above and beyond!

Business response:

Thank you Jenn! Karen really does go above & beyond! We're lucky to have her!

by Lloyd on Sep 2019

Verified

Location Facility Massage chair - difficulty on table

by Don on Sep 2019

Verified

Walk out feeling like a new person absolutely great

by Lew on Sep 2019

Verified

Great location

by Ed on Aug 2019

Verified

Liked everything No Complaints

Business response:

Thanks for the kind review, Ed! We work hard to meet our clients' expectations, and we’re happy to hear we met them for you. Come back and see us soon!

by Dawn on Aug 2019

Verified

This place is a perfect location and very nicely set up!

Business response:

Dawn, thank you for the great review! We’re so happy you loved our location & setup. Can’t wait to have you back at Rochester Therapeutic Massage.

by Anonymous on Aug 2019

Verified

Wonderful!

by Anonymous on Aug 2019

Verified

The staff is so friendly and really good at what they do!

Business response:

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!

by Anonymous on Aug 2019

Verified

Karen is very personable and very sweet! She gets to know you and focuses on your trouble areas. She listens and really wants to help! I highly recommend her!

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Karen is truly a gem to have on our team! We count ourselves lucky for clients like you. We look forward to working with you again in the future!

by Lisa on Aug 2019

Verified

Nice and relaxing!

Business response:

Thank you Lisa!

by Tommy on Aug 2019

Verified

Karen is the best!!!!! Not too soft and not too hard. I am never disappointed with my massage from Karen.

Business response:

Thank you so much, Tommy!

by Anonymous on Jul 2019

Verified

I loved it very good and would highly recommend Laura and the place.

Business response:

Thank you so much!

by Paul on Jul 2019

Verified

It’s always a great experience

Business response:

Thank you so much for the kind words, Paul!

by Tess on Jun 2019

Verified

Great massage and great atmosphere!

Business response:

Thank you so much, Tess!

by Anonymous on Jun 2019

Verified

Great first massage!

Business response:

Thank you so much for the kind review! We're happy we could be a positive first experience for you!

by Maria on Jun 2019

Verified

Even asking for more pressure the experience was relaxing but a far cry from therapeutic. I have been sore the day after a massage and had burst blood vessels immediately with added service. None of this happened. I spoke in a calm voice and the next customer was quite loud.

Business response:

We are sorry to hear your experience did not meet your expectations. Our therapists are trained to work according to the feedback the client gives them while on the table. The IASTM tool that was used is designed to lessen the chance of petechiae (bruising). Unfortunately, we cannot control another client's volume when they are in our office. If you have any further questions, concerns or suggestions, feel free to call or email us.

by Anonymous on Jun 2019

Verified

Very comfortable, relaxing space!

Business response:

Thank you for your kind words!

by David on May 2019

Verified

none

by KarinIlse Kate on May 2019

Verified

She has an incredibly calm demeanor

by Sherry on Apr 2019

Verified

The location is easy to find, and very relaxing. Everything was very clean.

Business response:

Thank you for the kind review.

by Renée on Apr 2019

Verified

Very caring and relaxing experience.

Business response:

Thank you for the kind words!

by Chris on Feb 2019

Verified

Our massage was well worth battling the horrible snow covered roads for. Looking forward to the next one

Business response:

Thank you so much for the kind words & braving the weather. We look forward to seeing you again!

by Sally on Oct 2018

Verified

Loved the massage. It’s really helping me

by Ed on Jul 2018

Verified

I like everything about Rochester Thera peutic Massage.

by Jennifer on Jun 2018

Verified

Inviting space

by Anonymous on Jun 2018

Verified

My only suggestion would be room darkening shades/blinds on the windows in the room. The room was pretty bright. It would be nice if it was a little dimmer.

Business response:

Thank you for your review and observation. We will be adding curtains to make the space more restful. Hope to see you again soon.

by Dawn on May 2018

Verified

The location is perfect and it’s set up is professional and relaxing.

Business response:

Thank you so much for the kind words! We hope to see you soon!

by Debra on May 2018

Verified

It is peaceful from the moment you walk in. I was greeted by Karen by name right as I came in. Very nice waiting room.

Business response:

Thank you so much for the kind review! We hope to see you again soon.

by Anonymous on May 2018

Verified

Calming and relaxing environment. Just what I needed!

by Anonymous on May 2018

Verified

best massage I've had, and I've had a lot.

by Renee on May 2018

Verified

Amazing

by Mandy on Apr 2018

Verified

Beautiful, convient and comfortable location.

Rochester Therapeutic Massage

43 Willow Pond Way

suite 109

Penfield , NY 14526 map it

Phone:

License: #824676518

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Rochester Therapeutic Massage
43 Willow Pond Way
suite 109
Penfield , NY 14526
License: #824676518
http://www.rocmassage.com
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