NOTICE TO CLIENTS

STEPS TO MITIGATE COVID-19

If you have ANY symptoms or if you have been in contact, within the last 2 weeks, with someone experiencing any symptoms of Covid-19, or has tested positive, please cancel your appointment. We will waive any cancellation fees, and reschedule your appointment. The symptoms of Covid-19 are, but not limited to: fever, chills, cough, shortness of breath, sore throat, rashes, loss of taste or smell, new headache, or new muscles aches.

ON THE DAY OF YOUR APPOINTMENT, HERE’S WHAT TO DO:

We have put these steps in place to reduce contact and to reduce talking.

1. When you arrive, wait in your car

2. Have cell phone ready

3. We will call you when we are ready for you

4. Masks required. Please bring and wear a disposable/surgical mask. Must cover nose and mouth. You can buy one from us for $1.00. If you need to move the mask when you are face down, we have a technique that will keep you covered without restricting your breathing.

5. Hand sanitizer required. We will give you some hand sanitizer before the massage.

6. We will not be doing face massages or handing out water after the massage. We will still have water in the office, if needed.

7. Massage hands on time will be 50 minutes and 80 minutes. This will keep us on time and we have added additional time in between sessions to do a thorough cleaning and disinfecting in between each client.

8. At the time of scheduling your massage online, you have the option to pre-pay. Just go to www.connectwithmassage.com. If you are on the schedule already it will not let you do that. You can just pay at the time of the visit. If you pay with a check, please have it written out ahead of time. If you pay with cash, please have the exact amount.

WHAT WE ARE DOING TO KEEP YOU SAFE:

We have taken the following steps and protocols to help make you feel comfortable to come in. If you have any questions, or feedback, let us know!

• Taking certifications in cleaning/disinfecting

• Watching many webinars and summits on operating during COVID-19 and beyond

• Following medical guidelines and safety protocols to help you, our wonderful clients, and ourselves

• New safety products: 

• New face cradle, table protector, and pillow cases (all of these have antimicrobial, antibacterial, medical grade fabric to safe-proof our room)

• Air purifier with a HEPA filter

• PPE (personal protective equipment)

We are honored you've chosen us and look forward to meeting and serving you! Our mission is to help you live better, longer, and pain-free. We want you to enjoy all that life has to offer!

We have been in business since 1997, so you can rest assured we know what we’re doing and we’ll be around to serve you for years to come. We are a very well-trained, dedicated and professional staff, located inside Osseo Chiropractic Clinic. We specialize in many types of massage and treat many different types of clients – from those who want a relaxing “mini-vacation”, to those who have more complex medical issues. Our clients come from all over - Maple Grove, Osseo, Brooklyn Park, Plymouth, Champlin, Anoka, Rogers, and surrounding areas. As an independent local small business, we have clients that have been coming in for years. We know them and their families very well and they know us very well. If that’s an experience that you’d like, please make an appointment!

Please don't hesitate to contact us for more information, even if you're not a client. We have information on Massage Benefits and Techniques as well as New Client Orientation information that explains what to expect if it's your first time.