License: MI # 7501001405
182 Verified Reviews
Bodywork Services
Special Offers
License: MI #7501011231
75 Verified Reviews
Bodywork Services
Special Offers
83 Verified Reviews
Bodywork Services
Special Offers
4.92 (Based on 478 Reviews)
Thanks so much for taking the time to leave us such a great compliment. We look forward to seeing you again.
Hello! This is one of the hazards of us having two therapists with similar names. Kate Prouty, the owner, doesn't actually go by "Katie", but in her private life, Katherine Hernandez does. If you forget the names, be sure to ask for the owner. We also have our pictures on the website and the scheduling software, so that might help. We understand that not every therapist is the perfect fit for every client, so we'll be happy to help sort this out.
I'm sorry you were disappointed. Did you request to be with Kate Prouty? That would have ensured that you got the experience you were looking for. There are very few Mayo Clinic trained massage therapists in the country, and if that's something you feel you really need, I encourage you to simply schedule a massage with Kate Prouty next time.
I'm so glad you felt comfortable. We truly focus on being compassionate and gentle with our clients (and with each other!).
Oh, thank you so much for saying that! Don't be afraid to try our other therapists as well, though. I have chosen them all carefully and we all meet monthly for continuing training and sharing our ideas, so while we're all different, we all are on the same page about providing our clientele with wonderful experiences.
I'm so glad you thought so! We really do try to make every bit of the experience as comfortable and relaxing as possible. See you again soon!
That is FANTASTIC. Please come back whenever you like!
Angie is a true gem -- her background of caring for the elderly and also teaching tai chi contribute to her gentle focus and quiet strength.
I'm glad you think so! It's a funny building -- right in the middle of a busy part of Okemos, but tucked back enough that we get deer on the lawn in the mornings! See you again soon!
What a wonderful thing to say! The "relax and renew" massage is a new offering of ours, and the therapeutic value of exfoliation and paraffin surprised even us, when we practiced on each other.
Ericia is wonderful. I met her when she was just starting as a massage student and I could tell immediately that she had "it," which is why I invited her to join our practice. Keep coming back and enjoy feeling her expertise grow!
I'm so glad you loved it. Our overall approach is "what else can we do to make it better, safer, more satisfying, effective, or more nurturing?"
She is an absolute GEM. Her instincts are true and her knowledge is deep and we love her. You might want to look into a Clinic Membership where you can get two massages a month at a large discount.
The wonderful thing is that she is that way to everyone, not only clients. And her pressure and skills are the icing on the cake!
I'm so glad you liked it. We've worked hard to streamline the scheduling process, and now that you're a returning client it's even easier because you can schedule online!
Your body deserves it!
Since we're licensed as healthcare providers, we're required to follow local and CDC safety guidance. We hope you return when the pandemic is over!
Hello! Thanks for your comment. Literally yesterday afternoon we began our redesign of the front windows to include our logo, so it's visible from the street. We'll be adding a sign with our name on it soon. Clearly, great minds think alike!
I'm so glad you enjoyed your massage despite frustration with the building & state policies. We are bound by masking regulations that apply to every health care office. The building requires that clients wait outside, & they get a text about that before the appt. We didn't know that you don't text, but the signs on the door are clear. Thank you for your good wishes, and we hope you find the perfect massage therapist for you very soon.
Wow!! Wow!! WOW!! WOW!! Thank you for that truly glowing review. Katherine is fabulous, we agree!
Sharolyn is simply wonderful and we're grateful to have her!
Our work here is done. ;-)
I'm glad you trusted us with your first massage. I vividly remember being very nervous (also having a runny nose and being afraid to ask for a tissue) the first time I got a massage. Don't let it be your last! See you soon, I hope!
I'm going to have to agree heartily with you. Just walking in the office in the morning makes me feel content, and that's before I even start giving massages!
Hello, Amber! We are SO glad you gave us your input. Because of what you said, we've added some new aromas as of today, including vanilla, lemon, clary sage, and rosemary. Come back in and try them out! It's clients like you who make us better. Thank you!
Oh, wow! What a wonderful thing to say. We hope you come back soon!
So do I! She's amazing, and we love her here. --Kate Prouty, owner
Isn't it wonderful how something so simple as a hot steam towel can make such a difference? Glad you enjoyed your session!
Thank you for saying so! The owners of the building work hard to make sure that everything is clean, safe, and ship-shape. See you again soon!
I'm so glad! We love having you and your family.
Thanks, Lisa! We seriously work hard to make sure everything is up to standards for every single session. It helps that we've got a couple of neat freaks in the practice! :-)
::blushes:: Thanks. See you again soon.
It was great to get to know you! Keep coming back!
Thank you so much! What a review! We work really hard to do exactly what you described: our office building houses mostly psychiatrists, therapists, counselors, and social workers (and us!), and our office suites are oases of calm. Even the counselors stop in between clients sometimes just to enjoy the aromas and environment for a few minutes. We look forward to seeing you again!
Thank you! We like to say "leave the thinking to us." When our clients know we're really on top of safety, you can just enjoy the massage. Yes, we occasionally hear a bit of humanity waft in through the open windows, but you can *almost* pretend they're part of the new-age music in the background. LOL. Seriously, though, it's a small price to pay for peace of mind. Glad you enjoyed your experience.
We work really hard on the details, so thank you for noticing! Please remember that you can always tell us if there's anything (within our power) to adjust or improve. See you again soon!
Thank you so much! We really truly love what we do, and I like to think our clients can feel it.
Relaxation is *literally* our middle name! (If you count LLC as our last name!) Thank you for taking the time to let us know. Please come back soon for more relaxation!
Did you know that if you eat one of the chocolates we offer, we will have affected all five of your senses? We really DO think things through, from tracking client temperatures to recording when we sanitize the massage rooms, all the way to fun things like aromas and chocolates. Come back soon!
Katherine is my go-to especially for her hand/feet massages. She is truly gifted. I'm so glad you got a chance to meet her. We look forward to seeing you again!
Right in the middle of Okemos, it's surprising how calm everything is. We even have a local bunny who lives outside, and a couple of deer who nibble on the landscaping some mornings! Other therapists who work in our building stop by occasionally to take a sniff of our aromas and soak in our little oasis of peace. I'm so glad you noticed.
It's important for us to give off a professional, responsible vibe. We often treat clients with complex or serious conditions, and we want them to know that we're not just your standard "C'mon in, get on the table, we'll give you the usual massage protocol" massage office. Our clients deserve our very best, from convenient parking to a safe, sanitized, office, to therapists who are impeccable in their training. Thank you for noticing.
You're one of the best clients I've ever had, so we're even!
BAM! Exactly what we're going for. Come back, so you can add "where I go every month for my favorite massage" to your list!
I'm so happy you feel that way. Honestly, if a massage therapist ISN'T 100% focused on client comfort, what in the world are they even doing? Our highest purpose is literally just making our clients feel better when they leave than when they walked in. Come on back the next time you need some peace and relaxation.
Ack! We absolutely have both options available! With all the new protocols, we forget to let folks know. I'm so sorry about that. Come on back in and we promise to remember to offer you the choice. And remember that you also can choose which aromas we use, the temperature of the table warmer, if the fan is on or not, what pressure you get, and if you want any area(s) to get more or less attention.
We are in the melting business! Come back the next time you want to go home all noodly!
I'm so glad you said so! We had to pare down our name from "Patient Relaxation and Professional Therapists and Super Clean Office," so I'm glad you still noticed! ;-)
We're so lucky to have Anne on staff. You know she's also a registered nurse, right? She knows safety protocols inside out, AND is a talented massage therapist. Come on back in soon!
For someone who has come to see me since I was a wee baby massage therapist, I'm so glad you left a review. I look forward to seeing you again very soon!
A good massage feels wonderful while you're getting it. A GREAT massage makes you feel terrific well afterwards. The best massage? When you feel better just looking forward to the next one. Get yourself scheduled for another and see how nice it is to anticipate.
I think the same thing every single time I come to work. Did you know that literally everything we have in the offices, from the baskets we keep supplies in to the color of the light bulbs, has been thought about and chosen for beauty, relaxation, safety, and/or emotional/psychological impact? Next time you come in, look around closely. See you soon.
Thank you for your review! We look forward to seeing you again.
Hi there! Thank you so much for your response. I've made some changes in the confirmation email people get as a result of your comment, and I'm going to double check with your therapist to make sure that we do our best to make people comfortable. I appreciate the time it took for you to write -- you're helping our business get even better.
We're happy you had a pleasant experience! Thank you for letting us know.
It's a renovated farm house, and lots of people think it's just a home when you see it from the road. For me, it's a perk, because it's so comfy inside. I'm glad you enjoyed your massage!
Fantastic! See you again soon.
I like to hear that you found it relaxing. When it's your first time with any therapist, you never know.
I'm so glad you enjoyed it! See you soon!
hi there! I'm really glad that you enjoyed your massage, but I am sorry about not fully addressing your shoulder. That's one of those things that I really do try is to spend time on the thing that the client needs on that day. I'm sorry I got sidetracked, and I would like to offer you I massage on the house sometime in the next few weeks to get that shoulder fully worked on. Send me a message at 989. 632. 5075.