About Us

Massage at Knot Release Therapies is far more than mere luxury. When you place yourself in our skilled hands, you will find the benefits far surpass simple pampering. Our care drives deep to play a foundational role in your overall health and wellbeing.

Our massage treatments—the basis of our ability to improve your quality of life—are supplemented by a range of additional services chosen for their demonstrated capacity to improve health and happiness. 

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Knot-Release Therapies

1206 E Wheeler Rd

Moses Lake , WA 98837 map it

(509) 350-5616

Hours of Operation

M 08:00 AM - 07:00 PM
T 08:00 AM - 07:00 PM
W 09:00 AM - 07:00 PM
Th 08:00 AM - 07:00 PM
F 08:00 AM - 07:00 PM
Sa 08:00 AM - 07:00 PM
S Closed

Client Testimonials

Here's what our clients are saying


  • The massage was the best I've ever had. Ambiance and professionalism was terrific. Will be coming back. Kelli is fantastic!!!

    sweet nice lady I like her a lot.

  • Room temperature was great. Cool and soothing

    Kelli wasn’t smooth and had a hard time getting into the trouble spots

  • Wow! The massage chair was Awesome prior to my massage!

    Everything was great.

  • Always appreciate the friendly staff who great you as you walk in the door.

    Really enjoyed the massage!

  • Great experience definitely will be coming back again.

    Nina was absolutely amazing!!!

Average Rating:

4.78 (Based on 260 Reviews)

94 %

Ambiance
98 %

Professionalism
by Erica on Jun 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
The massage was the best I've ever had. Ambiance and professionalism was terrific. Will be coming back. Kelli is fantastic!!!
by Almeta on Jun 2018
Verified
Service Received: Herbal Mineral Foot Soak with Kelli B.
sweet nice lady I like her a lot.
by Anonymous on Jun 2018
Verified
Service Received: Signature Treatment Massage with Devon R.
Room temperature was great. Cool and soothing
by Wade on May 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Kelli wasn’t smooth and had a hard time getting into the trouble spots
by Darryl on May 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
Wow! The massage chair was Awesome prior to my massage!
by Anonymous on May 2018
Verified
Service Received: Signature Treatment Massage with Angel H.
Everything was great.

Business response:

Thank you for your business and your review.

by Karen on May 2018
Verified
Service Received: Basic Relaxation Massage 60 min 6pack with Nina M.
Always appreciate the friendly staff who great you as you walk in the door.

Business response:

Thank you so much for your continued support. I'm very glad that we can be part of your healthcare team.

by Christine on May 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Really enjoyed the massage!

Business response:

We are so glad that you enjoyed your massage. We look forward to helping you reach your healthcare goals.

by Anonymous on May 2018
Verified
Service Received: Basic Relaxation Massage with Shalon G.
Great experience definitely will be coming back again.

Business response:

Thank you for your review. We look forward to helping you reach your healthcare goals.

by Brenda on May 2018
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
Nina was absolutely amazing!!!
by Jake on May 2018
Verified
Service Received: Signature Treatment Massage with Nina M.
it was clean and smelled good.
by Anonymous on May 2018
Verified
Service Received: Cocoon wellness pod with Front Desk S.
I really enjoyed the cacoon/wellness pod. I felt like new!
by Courtney on May 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
This place is beautiful! ????
by Patricia on May 2018
Verified
Service Received: Basic Relaxation Massage with Nina M.
Beautiful place!
by Brina on May 2018
Verified
Service Received: cocoon unlimited year with Front Desk S.
The Cocoon is amazing. I feel great when i get out. I use it before working out and have noticed i dont have super sore muscles. Perfect for relaxation!
by Anonymous on Apr 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Will return
by Susan on Apr 2018
Verified
Service Received: Signature Treatment Massage with Nina M.
Friendly professional atmosphere.
by Tiffany on Apr 2018
Verified
Service Received: Basic Relaxation Massage with Angel H.
Parking was tricky, but the building is clean and nicely updated. Got right in, no waiting.
by Anonymous on Apr 2018
Verified
Service Received: Basic Relaxation Massage 60 min 2pack with Shalon G.
Very inviting and relaxing. Friendly staff.
by Anonymous on Apr 2018
Verified
Service Received: Signature Treatment Massage with Angel H.
-Each employee encountered gave a hard sell on new pod machine -Building appears very rundown & pieced together, cheap decor
by Wade on Apr 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
One of my best massages, nice ambiance and super nice people
by Carissa on Mar 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Shalon was amazing. Made sure the pressure was good and that I was relaxed. Will definitely be back.
by Korbi on Mar 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Shalon was absolutely fantastic. No unnecessary chatting so that I could relax and rest. Massage was wonderful!
by Anonymous on Mar 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Everyone is always so friendly here.
by Anonymous on Mar 2018
Verified
Service Received: Basic Relaxation Massage 60 min 2pack with Angel H.
Very welcoming and relaxing atmosphere.
by Anonymous on Mar 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
I liked how relaxing it was
by Janna on Mar 2018
Verified
Service Received: Signature Treatment Massage with Shalon G.
Very nice atmosphere, calm and welcoming.
by Anonymous on Mar 2018
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Shalon G.
Did not like the ticking clock. I would not return on a regular basis with the clock in the room. Music could use a little updating as well.
by Anonymous on Mar 2018
Verified
Service Received: cocoon unlimited year with Front Desk S.
Very clean and professional
by Stephanie on Mar 2018
Verified
Service Received: Cocoon wellness pod with Front Desk S.
Just wish I could have stayed in it longer! 30 mins goes by way too quickly!????
by Jeremy on Mar 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
I came in same day and Nina was able to fit me in a 30 minute slot that Kelli had available. This was a huge help as my back and neck were causing me serious problems on this day, to the point I couldn't get to work due to the pain.
by Karen on Mar 2018
Verified
Service Received: cocoon unlimited year with Front Desk S.
Would have appreciated a little more instruction for our first visit. We loved the cocoon!
by Gladys on Mar 2018
Verified
Service Received: Basic Relaxation Massage with Devon R.
Enjoyed the scents, lighting and music in the relaxing atmosphere. Very professional folks. The bed was warm and comfortable.
by Amanda on Mar 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
Best place for relaxation!
by Kelly on Mar 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Kelli did a great job. She focused on the parts of my body that needed the most attention but still massaged everywhere else. It felt wonderful.
by Donna on Feb 2018
Verified
Service Received: Cocoon wellness pod with Front Desk S.
I did the cocoon. I liked how relaxing it was. I think I was hoping that the massage setting was like a massage chair that actually rolled and kneaded the joints. I’m not sure the vibrating did much. I have another appointment set because it was a relaxing experience.
by Anonymous on Feb 2018
Verified
Service Received: Cocoon wellness pod with Front Desk S.
Just getting to know the machine :) Will definitely be back!
by Mari on Feb 2018
Verified
Service Received: Basic Relaxation Massage with Devon R.
Wonderful!
by Heidi on Feb 2018
Verified
Service Received: Chair Massage with Devon R.
I really enjoy the staff, and the spa as a whole. You feel relaxed as you enter the door. The environment promotes peace and calm and wellness. The staff is very knowledgeable about different types of massage. I have been able to try the cocoon, and that is great.
by Anonymous on Feb 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
Setting an appointment was easy and fast. Staff was friendly. Thank you!
by Angela on Feb 2018
Verified
Service Received: Basic Relaxation Massage with Angel H.
Angel is amazing
by Anonymous on Feb 2018
Verified
Service Received: Signature Treatment Massage 30min 6pack with Angel H.
Great on the phone setting up my initial appointment and friendly in person when I went in.
by Katie on Feb 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
Loved everything
by Anonymous on Feb 2018
Verified
Service Received: Signature Treatment Massage with Devon R.
Devon is a wonder. She has a great bedside manner and is very skilled. I went in with whiplash and after my massage I felt 100% better.
by Robert on Feb 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
Positive welcome. I was a little early and I was promptly taken back as my therapist was ready and available.
by Stephanie on Jan 2018
Verified
Service Received: Signature Treatment Massage with Kelli B.
I loved it!! the massage therapist was absolutely in tune with what i needed and wanted! She was polite and quiet and took unspoken ques to work certain muscle groups more aggressively. Most therapists will talk and not really allow me to relax but she was amazing and knew when to ask questions and when i just needed to find my peace.
by Anonymous on Jan 2018
Verified
Service Received: Hot Stone Massage with Kelli B.
Loved the hot stone massage Very relaxing
by Jamie on Jan 2018
Verified
Service Received: Signature Treatment Massage with Devon R.
Wonderful experience!
by Carlynn on Jan 2018
Verified
Service Received: Chair Massage with Kelli B.
Always friendly people, from the font desk to the therapist. Clean environment with relaxing atmosphere.
by James on Jan 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Always greeted warm and friendly
by Lynda on Jan 2018
Verified
Service Received: Basic Relaxation Massage with Kelli B.
I was most relaxed.
by Charlotte on Jan 2018
Verified
Service Received: Signature Treatment Massage with Nina M.
Nina can feel where my body needs the most work and excels at smoothing out the muscles. She is pleasant and professional. Obviously I enjoy how she helps me stay healthy as I am a frequent customer!
by Robin on Dec 2017
Verified
Service Received: Signature Treatment Massage with Nina M.
Simply amazing!
by Pam on Dec 2017
Verified
Service Received: Hot Stone Massage with Kelli B.
Super easy to schedule my appointment.
by Anastacio on Dec 2017
Verified
Service Received: Signature Treatment Massage with Devon R.
I felt so relaxed after my treatment . I would definitely recommend your service to my friends & family . Thank you again . ????
by Garry on Dec 2017
Verified
Service Received: Basic Relaxation Massage with Devon R.
Staff was very helpfull. Parking area is small, tight fit getting off Wheeler road.
by monica on Dec 2017
Verified
Service Received: Signature Treatment Massage with Devon R.
Devon is very knowledgeable of the pressure points and has the strength to do an awesome deep tissue massage to really work out the knots and bring healing!
by Mirah on Dec 2017
Verified
Service Received: Basic Relaxation Massage with Nina M.
Friendly, helpful and efficient.
by Jeana on Nov 2017
Verified
Service Received: Signature Treatment Massage with Angel H.
The room was perfectly decorated to enhance relaxation and the music was wonderful!
by Anonymous on Nov 2017
Verified
Service Received: Signature Treatment Massage with Angel H.
Parking is an issue.
by Laura on Nov 2017
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Top notch service.
by Rececca on Nov 2017
Verified
Service Received: Signature Treatment Massage with Nina M.
Great place
by Elizabeth on Nov 2017
Verified
Service Received: Signature Treatment Massage with Kelli B.
Kelli is amazing — booking/ scheduling hiccups are Just a tad concerning —
by Jeanne on Nov 2017
Verified
Service Received: 60 MIn massage 4 pack with Kelli B.
Easy to work with and delightful experience
by Anonymous on Nov 2017
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Welcoming atmosphere.
by Elaine on Nov 2017
Verified
Service Received: Signature Treatment Massage with Nina M.
Nina finds muscles that need treatment where no one has ever massaged before:-). She's amazing!
by John on Oct 2017
Verified
Service Received: Basic Relaxation Massage with Kelli B.
Good music, good smells and good massage.
by Anonymous on Oct 2017
Verified
Service Received: Basic Relaxation Massage with Nina M.
Very relaxing environment
by Nancy on Oct 2017
Verified
Service Received: Basic Relaxation Massage with Angel H.
Nice place
by Laurie on Oct 2017
Verified
Service Received: Signature Treatment Massage with Kelli B.
So thankful you could get me in on such short notice, it helped me out so much. I love that I can set up my appointment online.
by John on Oct 2017
Verified
Service Received: Bodywork with Kelli B.
Amazing service and very professional!
by Mike on Oct 2017
Verified
Service Received: Signature Treatment Massage 60min 4Pack with Kelli B.
friendly staff
by Amy on Oct 2017
Verified
Service Received: Signature Treatment Massage with Angel H.
expensive
by Mike on Sep 2017
Verified
Service Received: Signature Treatment Massage with Kelli B.
Did a great job will be back for sure

Business response:

Thank you so much for your review! We look forward to seeing you again!

by Courtney on Sep 2017
Verified
Service Received: Basic Relaxation Massage with Kelli B.
great place!

Business response:

Thank you for your review.

by Kay on Sep 2017
Verified
Service Received: Basic Relaxation Massage with Kelli B.
As always, great experience.

Business response:

Thank you for your review.

by Anonymous on Aug 2017
Verified
Service Received: Signature Treatment Massage with Kelli B.
Kelli really worked on my problem areas and I feel so much better!

Business response:

We are so glad that Kelli was able to help you find relief. Thank you for your review.

by Shannon on Aug 2017
Verified
Service Received: Chair Massage with Kelli B.
Great place, try it.

Business response:

Thank you for your review.

by Anonymous on Aug 2017
Verified
Service Received: Swedish Massage with Kelli B.
Betty is always so kind!

Business response:

Thank you for your review! We love Betty!

by Anonymous on Aug 2017
Verified
Service Received: Swedish Massage with Kelli B.
It was a great experience and she really helped relieve my neck and shoulder pain.

Business response:

Thank you so much for your review, we are so happy that we were able to address your concerns! We hope to see you again!

by Angel on Aug 2017
Verified
Service Received: Bodywork with Kelli B.
Loved it! ????????
by David on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
Relaxing quiet atmosphere. Very professional.
by Kay on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
I'ts a little out of the way but well worth the drive. The welcome from the front desk is genuine and warm. There was a nice place for my husband to sit and work on his computer while I had my massage. It would have been nice if something other than the Watchtower magazine had been displayed on the coffee table for reading material.

Business response:

Thank you so much for your review! We are happy that you found the area to be warm and comfortable, and were happy with your services! We apologize that you didn't notice any of the other reading materials available.

by Amber on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
I didn't go inside, wasnt my appt but I assume all was good :)
by Anonymous on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
Made to feel comfortable, as this was my first massage
by Kristina on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
Everyone was really nice.
by Anonymous on Jul 2017
Verified
Service Received: Swedish Massage with Angel H.
The receptionist was terrific. She found an appointment for me, welcomed me when I came in and offered my a comfortable seat. I do have allergies to perfumes and the scents around almost go me but not quite. A great effort has been made to take a challenging, older building into a nice facility. I wasn't impressed with all the very expensive lotions and things very readily available for sale. I was quite put off at being asked for a tip.
by Anonymous on Jul 2017
Verified
Service Received: 60 Min massage 2 Pack with Angel H.
Love the water! Enjoy the pleasant reception I receive when I come in the door, and when I leave. Do not like the parking. Now that the traffic lanes have changed, cars were backed up through the light and it was very difficult to get into your drive way. I had to go down the road and back track behind buildings.
by Jennifer on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
Kelli is literally the BEST. She's really professional and super friendly. She listens to what I feel is the problem. The room is comfortable and relaxing.
by Jennifer on Jul 2017
Verified
Service Received: Swedish Massage with Kelli B.
Kelli is literally the BEST. She's really professional and super friendly. She listens to what I feel is the problem. The room is comfortable and relaxing.
by Envoy on Jul 2017
Verified
Service Received: Office Chair massage with Kelli B.
Always the highlight of our month
by Anonymous on Jul 2017
Verified
Service Received: Swedish Massage with Angel H.
Service was excellent, I enjoyed the message.
by Anonymous on Jul 2017
Verified
Service Received: Swedish Massage with Angel H.
Wonderful costumer service!!!
by Jessie on Jun 2017
Verified
Service Received: Swedish Massage with Kelli B.
Online booking was great! The staff was very kind and I didn't have to wait pay my appointment time, in fact, they got me in early :)

Business response:

We love that online booking was a breeze for you! Thank you for your kind review!

by Anonymous on Jun 2017
Verified
Service Received: Swedish Massage with Angel H.
The customer service was really bad. Very unprofessional and rude.

Business response:

We are so very sorry to hear that your experience was not a good one. Please give us a call to explain what happened, and we will do our best to rectify the situation.

by Jessica on Jun 2017
Verified
Service Received: Swedish Massage with Nina M.
Absolutely loved it!!

Business response:

We love to hear that! Thank you for your review.

by Candie on Jun 2017
Verified
Service Received: Swedish Massage with Kelli B.
Every one was very nice

Business response:

Thank you very much for your review!

by Dale on Jun 2017
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
I really like the customer service. The staff was very welcoming and Nina did a excellent job. It was well worth the 100 mile drive from Spokane. I can't wait to come back. Thank You Dale Readus

Business response:

We are so glad to be able to give you an enjoyable experience! We look forward to continuing to help you in the future!

by Alli on Jun 2017
Verified
Service Received: Swedish Massage with Kelli B.
I always feel comfortable, safe and relaxed when I visit!

Business response:

That's what we like to hear! Thank you for your review, we are so happy you have an enjoyable experience! We look forward to seeing you again.

by Sarah on Jun 2017
Verified
Service Received: Swedish Massage with Kelli B.
Would always recommend them :)
by Elizabeth on Jun 2017
Verified
Service Received: 60 min massage 6 pack with Nina M.
So good! Very much needed!
by Anonymous on Jun 2017
Verified
Service Received: 30 Min. 4-pack with Kelli B.
A little hard to communicate with the receptionist, although she is darling and friendly.
by Theresa on May 2017
Verified
Service Received: Sunless Spray tan with Kelli B.
From the initial call to Knot Release Therapy and inquiring about their spray tanning services, I had the pleasure of speaking with Betty. She was wonderful and gave me all of the information I needed; even accommodating my work schedule so I could get in last minute. I enjoyed our conversation very much and felt like I had been a client for 20 years as opposed to this being my very first time there. As soon as I walked through the door, it felt so peaceful and the front desk receptionist was very warm, friendly, and made me feel welcomed. Although I do love my tan, I think I should have gone twice as I would have liked to have been a little darker, but I will certainly be back! Thank you ladies for
by Fredi-Marie on May 2017
Verified
Service Received: Swedish Massage with Nina M.
Nina is "GREAT"
by Anonymous on May 2017
Verified
Service Received: Swedish Massage with Nina M.
The front desk woman was not very professional, she was filing her nails while attempting to help me. She doesn't give anything with written reminders of appointments made which would Be helpful.
by Anonymous on May 2017
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
That was a wonderful massage. So much for the tension I was feeling is gone 2 days later. Thank you so much!

Business response:

Thank you for your review! We are happy you had a great experience. We look forward to helping you in the future.

by Anonymous on May 2017
Verified
Service Received: Swedish Massage with Kelli B.
..

Business response:

Thank you for your review. I'm sorry that you feel you didn't get 5 Star service. We would love to know what we could have done better.

by Randall on Apr 2017
Verified
Service Received: Swedish Massage with Kelli B.
Very nice place great people

Business response:

Thank you so much for you review. I'm am very glad you enjoyed your visit. We look forward to continuing to help you in the future.

by Anonymous on Apr 2017
Verified
Service Received: Swedish Massage with Nina M.
Awesome!
by Zenas on Apr 2017
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
Disliked nothing it was a great experience.
by Jack on Apr 2017
Verified
Service Received: Swedish Massage with Angel H.
Willing to take me at a change in my schedule.

Business response:

Thank you for your review. We are so happy we were able to work with your schedule. We look forward to continuing to help you in the future.

by Kay on Apr 2017
Verified
Service Received: Swedish Massage with Kelli B.
FANTASTIC !!

Business response:

Thank you so much for taking the time to write a review for us, we are pleased to hear that you had a fantastic experience and we hope to see you again soon!

by Laura on Apr 2017
Verified
Service Received: Swedish Massage with Angel H.
The receptionist was great and so was Angel. They greeted me and made my experience very pleasant.

Business response:

We are glad to hear that you had a pleasant experience here at Knot Release Therapies! thank you for your review and we hope to see you soon.

by Jordan on Apr 2017
Verified
Service Received: Swedish Massage with Angel H.
easy booking, friendly and relaxing atmosphere

Business response:

It's nice to hear that the booking was easy, that is one thing we strive for! Thank you for your review and we are glad you had a nice time at Knot Release Therapies, if there is anything we can do to make your next appointment even more enjoyable please don't hesitate to let us know!

by Suzanne on Apr 2017
Verified
Service Received: Swedish Massage with Angel H.
Kind and loving conversation About family ????
by Sheila on Mar 2017
Verified
Service Received: 90 Min 4 Pack with Angel H.
All in all it was a really great experience. I only rated the facility 4 stars because it is not like some of the day spas, where you can take a steam or a whirlpool after. But it is very clean and nice. The massage itself was incredibly good, and that is the bottom line. I'd rather have a top-notch massage in a average facility than vice versa.

Business response:

Thank you so much for your review, we have come a long way and we really do value the quality of a great massage! We are very pleased that you thoroughly enjoyed the quality and we hope you come in again soon!

by Anonymous on Mar 2017
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
This is a high level quality massage therapy spa that seems almost out of place in a small town. I loved the welcoming vibe and my massage was incredible!

Business response:

We love taking care of our small town folk! Thank you so much for your review:)

by Dyanira on Mar 2017
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
I'm telling everyone to come and have massages with Nina, Staff was very friendly, made me feel relaxed!

Business response:

Thank you so much for your review and support, we think Nina is pretty great too! we are glad to hear that you had an enjoyable time and we hope to see you again soon.

by Karen on Mar 2017
Verified
Service Received: 60 min massage 6 pack with Nina M.
Always leave feeling refreshed!

Business response:

So nice to hear, that is what we aim for!

by Emily on Mar 2017
Verified
Service Received: Bamboo Fusion Massage with Kelli B.
Kelli was amazing. She focused on my back & shoulders which is exactly where I needed it. Nina has the best place in town.

Business response:

Kelly is amazing! All of our massage therapist strive to really pay attention to the needs of the client and to help out wherever needed. Thank you for your support and review!

by Linda on Mar 2017
Verified
Service Received: Swedish Massage with Kelli B.
Friendly, appt on time, lovely office

Business response:

Thank you so much for your review! we really do require punctuality from all our staff members and we are pleased to hear that our efforts have not gone unnoticed! We hope to see you again soon.

by Anonymous on Mar 2017
Verified
Service Received: 60 MIn massage 4 pack with Kelli B.
Got me an appointment on short notice! Very helpful.

Business response:

So glad we could be of assistance to you! Everyone deserves to relax, unwind and be comfortable and a massage is the best way to do that. We hope to see you again soon!

by Donna on Mar 2017
Verified
Service Received: 30 Min. 4-pack with Kelli B.
Kelli is an amazing wonderful person who gives an awesome massage, very professional and makes a person feel right at home. I have gone several times with Kelli and will come again soon. Donna DeBeaumont

Business response:

Kelli is an amazing therapist we are glad to have her as part of our team, we are pleased to hear that you experience was enjoyable and we hope you are looking forward to your next visit as much as we are!

by Kathy on Mar 2017
Verified
Service Received: Swedish Massage with Nina M.
Nina is amazing! I came in with back pain and left so relaxed and refreshed! I made sure to make another appointment very soon.

Business response:

Nobody deserves to be in pain and we are so glad that Nina could care for you! Thank you for your review and we look forward to seeing you at your next visit:)

by Grady on Feb 2017
Verified
Service Received: 30 Min. 4-pack with Kelli B.
Very Peaceful there.
by Beth on Feb 2017
Verified
Service Received: Swedish Massage with Kelli B.
Knot-Release is always great to work with and understanding when things come up. Great people, who are a pleasure to interact with.
by Grady on Feb 2017
Verified
Service Received: 30 Min. 4-pack with Angel H.
I didnt want it to end.
by Almeta on Feb 2017
Verified
Service Received: Swedish Massage with Kelli B.
1st time1st appt over all I am pleased enjoyed it alot. The atmosphere was calm & relaxing. I look forward to my next???? and many more, Kelli addressed all my concern and needs, Once again good job, thumbs up to Kelli B

Business response:

We are so pleased to hear that you had an enjoyable experience with our staff and facility, if there is anything we can do to make your next appointment even more enjoyable, please don't hesitate to let us know, we really strive for 5 star reviews! Thank you:)

by Anonymous on Feb 2017
Verified
Service Received: Swedish Massage with Kelli B.
it was wonderfull
by Bill on Feb 2017
Verified
Service Received: Chair Massage with Kelli B.
First time visit. Very nice.
by Kim on Feb 2017
Verified
Service Received: Swedish Massage with Angel H.
Everything was great. Thank you
by Marie on Feb 2017
Verified
Service Received: Swedish Massage with Nina M.
Office was clean, quiet, and calm. Staff is super friendly and really willing to work with you on things. I called looking for an appointment and was scheduled in for a massage a half hour later. Overall, was a wonderful experience and I look forward to going back.
by Chelsea on Jan 2017
Verified
Service Received: Swedish Massage with Mary C.
Always comfortable and relaxing at Knot Release! I especially love how each room expresses itself through unique decor and finishing.
by Paula on Jan 2017
Verified
Service Received: 60 MIn massage 4 pack with Angel H.
Every staff I met was kind and courteous. Waiting area is cozy and relaxing; great experience overall!
by Anonymous on Jan 2017
Verified
Service Received: Swedish Massage with Nina M.
It was a little chilly and a little too bright but very relaxing.

Business response:

I'm sorry to hear that your experience wasn't 5 star quality, if you have suggestions on how we can make your next visit more enjoyable please don't hesitate to let us know! Thank you very much for your review.

by Nichol on Jan 2017
Verified
Service Received: Swedish Massage with Angel H.
I loved everything about the room. It was beautiful and peaceful.
by Amy on Jan 2017
Verified
Service Received: Swedish Massage with Kelli B.
I only wish you accepted insurance, but I'll figure it out ????.
by Kathy on Jan 2017
Verified
Service Received: 60 MIn massage 4 pack with Nina M.
I'm not one to ever give 5 out of 5 or 10 out of 10. But in rhis case I have to.

Business response:

Thank you so much for your review. I'm very glad that we are able to give you the awesome experience you deserve.

by Anonymous on Jan 2017
Verified
Service Received: Swedish Massage with Mary C.
As always the staff is friendly and helpful

Business response:

We are sorry that you experience with us was less than 5 star quality. Please Call our owner Nina at 509-350-5616, she would like to hear about your experience. We strive for 5 stars, so please feel free to tell the front desk staff at the time of service also we will do our best to make your experience better.

by Pamela on Jan 2017
Verified
Service Received: Swedish Massage with Nina M.
kind staff, comfortable/peaceful massage room. Waiting room was standard, they had nice products offered for purchase. When I walked in there wasn't anyone at the front desk or waiting room so I went ahead and made myself comfortable.
by Emily on Dec 2016
Verified
Service Received: Swedish Massage with Kelli B.
The only thing that was bad is the night before I got a call about my appt. But it was supposed to be a surprise from my husband and he had said not to call me. So the miscommunication made him really upset to the point he wanted to cancel because he had put so much into the next says surprises.

Business response:

oh no! I'm so sorry to hear that:/ it was very sweet of your husband to try and surprise you like that and we sincerely apologize for the miscommunication. A couple of suggestions for next time; we would be happy to leave a note for the receptionist so everyone is on the same page! Thank you for your review and for letting us know.

by Rob on Dec 2016
Verified
Service Received: Swedish Massage with Kelli B.
Great job
by Anonymous on Dec 2016
Verified
Service Received: Swedish Massage with Nina M.
wonderful
by Charlotte on Dec 2016
Verified
Service Received: Swedish Massage with Nina M.
Everyone is friendly and professional.
by Paul on Dec 2016
Verified
Service Received: Swedish Massage with Kelli B.
The room was very relaxing and the massage was great!!
by John on Dec 2016
Verified
Service Received: Swedish Massage with Nina M.
Depth of massage on back.
by Sarah on Dec 2016
Verified
Service Received: Swedish Massage with Kelli B.
Always a great experience
by Anonymous on Nov 2016
Verified
Service Received: Swedish Massage with Nina M.
It was relaxing and peaceful.
by Vicky on Nov 2016
Verified
Service Received: Chair Massage with Mary C.
Friendly staff greeted my husband and I We briefly sat in a charming waiting room. Mary promptly came and got us and took us to a massage room where we talked about our primary concerns.
by Cheryl on Nov 2016
Verified
Service Received: Swedish Massage with Nina M.
Nina is wonderful. She worked on and removed lots of knots in my neck, shoulders and back. I felt so relaxed. Slept like a baby last night. Thank you Nina
by Maureen on Nov 2016
Verified
Service Received: Swedish Massage with Kelli B.
Kelli always does an amazing job.
by Josh on Nov 2016
Verified
Service Received: Swedish Massage with Angel H.
She dose so much better than other massage person here in Qncy. Angel is amazing she knows what she is doing. Plus takes her time knowing the body. She is awsome.
by Carol on Nov 2016
Verified
Service Received: Swedish Massage with Angel H.
Very friendly and accommodating.
by Shelan on Nov 2016
Verified
Service Received: Swedish Massage with Kelli B.
I loved every bit of my visit to Knot-Release Therapies! They're just so friendly when you first walk in, invite you to sit down and relax before your massage, enjoy a hot cup of your choice of tea. (I chose peppermint! :). ) It was fantastic! The staff had just recently met my mother earlier that day, so they almost immediately treated me like family. It was great!
by Anne on Nov 2016
Verified
Service Received: Swedish Massage with Nina M.
The atmosphere was very friendly and inviting. I was greeted right away as if I was known even though I had never been there before. At the end of the session the receptionist was fabulous and professional. Thanks for the experience.
by Jeanne on Nov 2016
Verified
Service Received: Swedish Massage with Kelli B.
Loved the relaxing classical music. The restroom could use a little work. Overall a great experience. I will be back.
by Richard on Oct 2016
Verified
Service Received: Swedish Massage with Mary C.
Overall good, just knotted up and it was painful but think it will do some good,time I get back to work. She seemed to recognize my problem areas & worked on them.
by Brindy on Oct 2016
Verified
Service Received: Swedish Massage with Angel H.
I felt so amazing after!
by Derek on Oct 2016
Verified
Service Received: Swedish Massage with Nina M.
Knot Release therapies is a great place. I would recommend it to everyone. It was clean and inviting, and everyone of the workers I meet was very nice. Especially the lady behind the front desk. I would say one of Knot Release Therapies downfall's is its location. It has very little parking and the area is a little industrial. But, I enjoyed my visit and I will becoming back soon.
by Amy on Oct 2016
Verified
Service Received: 60 MIn massage 4 pack with Kelli B.
Love the new colors and set-up and friendly greeting! Wish we were given a receipt then and there with what is left remaining so that we can order ahead our next massages or other treatments. Love the artwork. Gives me positive thoughts to put to mind.
by Marcia (Marsha) on Oct 2016
Verified
Service Received: Swedish Massage with Nina M.
Nina was very professional, kind and worked on the area of concern.

Business response:

We appreciate you feedback, we strive for a five star rating. If you will take a few moments to let us know how we can improve, and if there is a specific area of service you were dissatisfied with. Thank you again. Knot Release Theripies

by Rana on Oct 2016
Verified
Service Received: Swedish Massage with Kelli B.
Kelli was amazing!! She listened to what I wanted worked on and did just what I wanted. I left feeling much better than I did when I arrived. I would definitely recommend Kelli and all other staff at Knot Release.....they are great!!
by Bobbie on Oct 2016
Verified
Service Received: Swedish Massage with Mary C.
good service
by Anonymous on Oct 2016
Verified
Service Received: Ashiatsu Oriental Bar Therapy with Nina M.
Great service.
by Xy on Sep 2016
Verified
Service Received: Swedish Massage with Kelli B.
Kelliher was amazing. .. never felt sore couple of days out...
by Alyssa on Sep 2016
Verified
Service Received: Swedish Massage with Kelli B.
Oh my goodness, the room was decorated so well and the whole environment just felt comfortable. The heated bed was so fantastic and the sheets, blankets, and pillows where so amazing! Knot Release Therapies has amazing staff, I have had massages from two people there and they are both wonderful! Their receptionists are spectacular as well!
by Debbie on Sep 2016
Verified
Service Received: 60 MIn massage 4 pack with Nina M.
I highly recommend this place!
by Raymond on Sep 2016
Verified
Service Received: Swedish Massage with Mary C.
I didn't need to point out all areas that needed attention. Mary did a great job of recognizing where the problems were and she worked on them.
by Jennifer on Sep 2016
Verified
Service Received: Swedish Massage with Kelli B.
Super friendly staff. Comfy environment.
by Charlotte on Aug 2016
Verified
Service Received: 60 Min Massage with Kelli B.
I always love going to knot-release therapies! Everyone is friendly and knows their job well. This includes the laundry guy, receptionists and therapists. Thank you all!
by Pat on Aug 2016
Verified
Service Received: 60 Min Massage with Mary C.
Everything was wonderful except I wish it was longer.
by Bobbie on Aug 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Good experience and good service
by Don on Aug 2016
Verified
Service Received: 60 Min Massage with Mary C.
I love that everything is always fresh and clean. I feel at home and comfortable. The staff is always kind and friendly.
by Maddison on Aug 2016
Verified
Service Received: with Kelli B.
Loved the whole experience. Room was adorable, music was great, smelled amazing.
by Jennifer on Aug 2016
Verified
Service Received: with Kelli B.
Amazing
by Jeffrey on Aug 2016
Verified
Service Received: 60 min Ashiatsu Oriental Bar Therapy with Mary C.
Very professional office, receptionist is competent and the rooms clean and comfortable.
by Shelley on Aug 2016
Verified
Service Received: with Mary C.
Facility is comfortable and receptionist is warm and friendly

Business response:

Thank you so much for your review.

by Dennis on Jul 2016
Verified
Service Received: 60 MIn massage 4 pack with Kelli B.
I like the new look/layout of the business site after the remodel. It seems to have a more relaxed and organized feel to it. I also liked the ability to fill out paperwork online ahead of time so that when I came in for my appointment the focus could be exclusively on the massage treatment.

Business response:

Thank you so much for your review.

by Lynne on Jul 2016
Verified
Service Received: 60 Min Massage with Angel H.
Really like the new renovations. Front desk staff was wonderful too.

Business response:

Thank you for your review. We look forward to supporting your health.

by Nancy on Jul 2016
Verified
Service Received: with Angel H.
Wonderful experience!

Business response:

Thank you so much for your review. We are very glad that we could give you an excellent experience.

by Cynthia on Jul 2016
Verified
Service Received: 60 Min Massage with Mary C.
Great experience.

Business response:

Thank you for your review.

by Anonymous on Jul 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Kelli was very professional and did an amazing job! One of the best massages I have ever had! She took time after to explain problem areas she found. I would highly recommend Kelli!

Business response:

Thank you for your review. We are so glad that Kelli was able to meet your needs.

by Rana on Jul 2016
Verified
Service Received: 60 Min Massage with Angel H.
I have nothing bad to say about Knot Release Therapies! This is a wonderful business, with great staff!!
by Raymond on Jul 2016
Verified
Service Received: 60 Min Massage with Nina M.
Nice facility, friendly staff. Parking is rough.

Business response:

Thank you for your candid review. Yes the parking can be a challenge. We wish there was something we could do about it.

by Rebecca on Jul 2016
Verified
Service Received: 60 Min Massage with Kelli B.
The music was interrupted by commercials which was a little distracting.

Business response:

Thank you for your review. I'm so sorry to hear that your experience was less than stellar. But thank you for letting me know what needs to be worked on for next time.

by Ann on Jul 2016
Verified
Service Received: 60 Min Massage with Mary C.
The staff are very kind. They made sure I was comfortable while waiting for my appointment.
by Elizabeth on Jul 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Knot Release always works with you to help you as soon as possible
by Anonymous on Jul 2016
Verified
Service Received: 60 Min Massage with Nina M.
Wonderful experience.
by Anonymous on Jun 2016
Verified
Service Received: 60 Min Massage with Mary C.
love the text reminders
by Barbara on Jun 2016
Verified
Service Received: 60 Min Massage with Angel H.
My upper neck or lower head is sore
by Anonymous on Jun 2016
Verified
Service Received: with Nina M.
The room was very nice
by Anonymous on Jun 2016
Verified
Service Received: 60 Min Massage with Mary C.
Great!
by Alyssa on Jun 2016
Verified
Service Received: 60 Min Massage with Mary C.
The receptionist was very friendly and welcoming.

Business response:

Thank you so much for your review.

by Charle on Jun 2016
Verified
Service Received: 60 Min Massage with Mary C.
it was a great experience.. It would be nice if they took insurance butt still worth the price with out.

Business response:

Thank you so much for your review.

by Mirah on Jun 2016
Verified
Service Received: 60 Min Massage with Kelli B.
The people and environment were great! The BIG drawback is that you don't process insurance. That's a deal breaker for me. My insurance covers 45 massages a year and it is too big a hassle for me to keep up with processing all that. If you ever decide to start taking insurance, please contact me and I will be back.
by Anonymous on Jun 2016
Verified
Service Received: with Mary C.
.
by Darece on Jun 2016
Verified
Service Received: with Kelli B.
Thanks so much for the redo. This massage with Kelli was much more in line with what I had been expecting in every way. Thanks again!

Business response:

Thank you so much for giving us the chance.

by Anonymous on Jun 2016
Verified
Service Received: with Angel H.
Angel was just that,an angel. Everyone in the office was so welcoming . At the age if 57, this was my first massage. thankyou

Business response:

We are so glad that your experience with us was a pleasant one, we look forward to taking care of your massage needs in the future.

by Beverly on Jun 2016
Verified
Service Received: Spa with Jenny P.
it was wonderful and I had no dislikes. Hope to do it again some day. Thanks again for a great awesome time. All the people who works at Knot-Release Therapies are wonderful people.

Business response:

Thank you so much for your review. We are pleased that your experience was wonderful. Please tell your friends.

by Anonymous on Jun 2016
Verified
Service Received: 60 Min Massage with Mary C.
This place is awesome
by Jessica on May 2016
Verified
Service Received: 60 Min Massage with Mary C.
There wasn't one thing I didn't enjoy, my first message was way more then I expected!! Perfect! ????????

Business response:

Thank you for your review. I'm so glad that you enjoyed your massage.

by Lisa on May 2016
Verified
Service Received: 60 Min Massage with Mary C.
I liked Everything ????

Business response:

Thank you for your review.

by Jason on May 2016
Verified
Service Received: 60 Min Massage with Mary C.
Always nice to see you as they make the atmosphere as relaxing as possible.

Business response:

Thank you for your review.

by Darece on May 2016
Verified
Service Received: with Mary C.
Getting a massage has always been a very rewarding and relaxing experience for me, and as someone new to town and being way overdue for a massage, I was ready. I also want to reiterate that Mary was personable and seemed to know what to do, but unfortunately I just felt that her heart wasn't in it. 1) The music was not spa related or relaxing at all. It sounded like it was today's pop. 2) She started me on my back (which was a first), and thereby when I left I had lines on my face from having it in the "hole". 3) I'm pretty sure she fell asleep a couple of times. She was using acupressure for a good 1/2 hour but when I realized there was no pressure I moved and looked and her eyes popped open and the pressure was renewed. This happened maybe 3 times. 4) I think she might have had a cold because she sniffed a lot. I truly would not have minded if she had just blown her nose. 4) When I left, she didn't come out to say goodbye 5) No one offered water afterwards and I do know after a massage, water is very important. I realize there might have been a lot going on and maybe just a down day, but I feel these are very important qualities of a good spa and masseuse. Thank you.

Business response:

Darece, I'm truly sorry for your experience here. Thank you so much for you honest and frank review.

by Belinda on May 2016
Verified
Service Received: 60 Min Massage with Angel H.
Scheduling was easy.

Business response:

Thank you for your review, I noticed that you scored us low for ambiance. What made you feel less than comfortable here?

by Envoy on May 2016
Verified
Service Received: Office Chair massage with Kelli B.
Love you all.

Business response:

Thank you for your review.

by Anonymous on May 2016
Verified
Service Received: 60 Min Massage with Kelli B.
She was very good I felt comfortable.

Business response:

Thank you for your review.

by Paul on May 2016
Verified
Service Received: 60 Min Massage with Mary C.
Every one working there seems to be very happy to be there!!!

Business response:

Thank you for your review.

by Lisa on May 2016
Verified
Service Received: 60 Min Massage with Angel H.
I liked everything!

Business response:

Thank you for your review.

by Ryan on May 2016
Verified
Service Received: 60 Min Massage with Mary C.
I like the way she made it comfortable for the first professional massage and listened to me. Showed she was knowledgeable and kind. Would recommend to others about her and my experience.

Business response:

Thank you for your review.

by brandie on Apr 2016
Verified
Service Received: Chair Massage with Kelli B.
very comfortable
by Anonymous on Apr 2016
Verified
Service Received: Spa with Kelli B.
It was hard to relax when you could hear everyone talking to the receptionist, the phone ringing, etc as well as all the cars driving by. The linens and supplies seemed kind of thrown together and not as "spa like" as I would expect for the rates charged. It seemed clean, but just different than what I thought I'd see.

Business response:

Thank you for your review. We are sorry that your massage didn't meet you relaxation needs. We strive to make everyone as comfortable as possible. You'll be happy to know that renovations are planned and in the works to move the massage rooms and sound proof them. We hope that you will return and experience the updates.

by Anonymous on Apr 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Great deep tissue. Knowledgable about muscles.

Business response:

Thank you for your review. We strive for 5 star reviews, so we would love an email about what we could have done differently to make your experience more enjoyable. Thank you again for your feedback.

by Darren on Apr 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Kelly did a thorough job on me.
by Debbie on Apr 2016
Verified
Service Received: 60 MIn massage 4 pack with Kelli B.
Kelli has a very sweet demeanor and is a great massage therapist! Not only did I appreciate being seen last minute, but she really relieved many sore muscles!
by Janie on Apr 2016
Verified
Service Received: 60 Min Massage with Nina M.
She did a excellent job of explaining what she was doing, using and what it benefitted for you.
by Beverly on Apr 2016
Verified
Service Received: 60 Min Massage with Nina M.
no dislike and it was amazing

Business response:

Thank you for your review.

by Anonymous on Apr 2016
Verified
Service Received: with Jenny P.
Staff friendly

Business response:

Thank you for your review. We strive for 5 star reviews, so we would love an email about what we could have done different to make your experience more enjoyable. Thank you again.

by Anonymous on Apr 2016
Verified
Service Received: Spa with Mary C.
Amazing !!
by Anonymous on Apr 2016
Verified
Service Received: 60 Min Massage with Mary C.
Mary was great! Very informative. A comfortable and relaxing massage. I look forward to seeing her again. Thanks Mary!

Business response:

Thank you for your review.

by Anonymous on Apr 2016
Verified
Service Received: with Jenny P.
Staff friendly

Business response:

Thank you for your review.

by Tracy on Apr 2016
Verified
Service Received: 60 Min Massage with Kelli B.
Kelli did an outstanding job on getting out all the tension in my neck and shoulders! Concentrated not only on surface muscles but the deeper tissue causing all my issues. Amazing!

Business response:

Thank you for your review.

by Lyliane on Apr 2016
Verified
Service Received: 60 Min Massage with Mary C.
Excellent

Business response:

Thank you for your review.

by Anonymous on Mar 2016
Verified
Service Received: 60 Min Massage with Angel H.
Very rrrlaxing experience

Business response:

Thank you for you review.

by Jeana on Mar 2016
Verified
Service Received: Spa with Jenny P.
Absolutely wonderful experience! Mary did my massage and she was fantastic as well. I would highly recommend both Jenny and Mary to anyone.
by Anonymous on Mar 2016
Verified
Service Received: 60 Min Massage with Nina M.
Very friendly and welcoming
by Robin on Mar 2016
Verified
Service Received: 60 Min Massage with Mary C.
Mary is amazing!!!!
by Cassandra on Mar 2016
Verified
Service Received: 90 Min Massage 2 Pack with Mary C.
Had trouble with music and she had to stop to fix it a couple times. But otherwise very good.
by Anonymous on Feb 2016
Verified
Service Received: 60 Min Massage with Angel H.
Hard to park , busy street lots of road noise while relaxing, on the good side the staff was polite and helpful
by Anonymous on Feb 2016
Verified
Service Received: 90 Min Ashiatsu Oriental Bar Therapy with Mary C.
Very friendly and caring
by Karen on Feb 2016
Verified
Service Received: 60 min massage 6 pack with Nina M.
I was finally able to sleep last night after my massage yesterday. Thank you!

Business response:

You're so welcome. I'm glad we can help.

by Debbie on Feb 2016
Verified
Service Received: 60 MIn massage 4 pack with Angel H.
Excellent deep tissue massage! Angel was very professional and very kind. I look forward to going back. They offer many services that I know could benefit me.

Business response:

Thank you so much for you review. We look forward to be able to work with for you massage needs.

by Wade on Feb 2016
Verified
Service Received: 60 Min Massage with Mary C.
love this place

Business response:

Thank you for you review.

by Sandy on Feb 2016
Verified
Service Received: with Angel H.
Everything was great.

Business response:

Thank you for your review.

by Anonymous on Feb 2016
Verified
Service Received: 60 Min Massage with Nina M.
That it ended too soon! The hour flies by.
by Anonymous on Feb 2016
Verified
Service Received: 60 min Ashiatsu Oriental Bar Therapy with Mary C.
Great service. I feel great!
by Jason on Jan 2016
Verified
Service Received: 60 Min Massage with Mary C.
Always a very pleasant experience.
by Anonymous on Jan 2016
Verified
Service Received: with Angel H.
My facial lasted 15 minutes and my massage lasted 55 minutes....some ppl it doesn't matter but I work hard for My money.
by Amy on Jan 2016
Verified
Service Received: 60 MIn massage 4 pack with Mary C.
Love the smell when I walk in the door. Would like a more soothing color for the waiting room walls. Not sure what though... Thanks for the tea. It is soothing and refreshing.

Business response:

Thank you so much for your review.

by Angie on Jan 2016
Verified
Service Received: 60 Min Massage with Mary C.
Wonderful atmosphere and friendly, knowledgable staff.

Business response:

Thank you so much for your review.

by Anonymous on Jan 2016
Verified
Service Received: 60 Min Massage with Mary C.
Always a great experience!
by Anonymous on Jan 2016
Verified
Service Received: 60 Min Massage with Mary C.
Great massage

Business response:

Thank you so much for your review.

by Benjamin on Jan 2016
Verified
Service Received: 90 Min Ashiatsu Oriental Bar Therapy with Mary C.
Ambiance is quite nice in the waiting room, as well as the other awaiting patrons! The massage room was very warming and comfortable.

Business response:

Thank you so much for your review.

by Leiza on Jan 2016
Verified
Service Received: 60 min Ashiatsu Oriental Bar Therapy with Nina M.
It's great to be back Nina. Thank you!!!

Business response:

Thank you!

by Sena on Jan 2016
Verified
Service Received: 60 Min Massage with Angel H.
????

Business response:

Thank you for your feedback.

by Anonymous on Jan 2016
Verified
Service Received: with Nina M.
It was my first time visiting a spa and I wasn't disappointed, it was very nice, clean and relaxing.

Business response:

Thank you for your feedback.

by debra on Jan 2016
Verified
Service Received: with Mary C.
Receptionist was unclear as to how to check me out and I had to do 2 transactions to leave my therapist a tip.

Business response:

I apologize about your check out experience, we are training a new receptionist. Thank you for your feedback.

by Cassandra on Jan 2016
Verified
Service Received: with Nina M.
Nina was amazing, friendly and did a great job with me. I look forward to my next few appointments!!

Business response:

Thank you Cassandra for your review.

by Anonymous on Jan 2016
Verified
Service Received: 60 Min Massage with Nina M.
Parking is tight, but don't let that keep you away.

Business response:

Thank you for your review. We strive for 5 star reviews. We would love to hear from you as to what you would like to see improved.

by Don on Jan 2016
Verified
Service Received: 60 Min Massage with Nina M.
Very personable, professional

Business response:

Thank you Don.

by Anonymous on Dec 2015
Verified
Service Received: with Angel H.
Staff are all very friendly and accommodating.

Business response:

Thank you for your review. We strive for 5 star reviews. We would love to know what we can improve on to make your experience 5 star quality.

by Angela on Dec 2015
Verified
Service Received: 60 Min Massage with Angel H.
It was my first massage so I was a little nervous as always when trying new things. But this was very relaxing, helped with some built up stress, and was an overall awesome experience. Angel is very nice and fun to talk to as well! The people make you feel welcoming and happy.

Business response:

Thank you so much for your review.

by Betty on Nov 2015
Verified
Service Received: 60 min Ashiatsu Oriental Bar Therapy with Mary C.
Very relaxed and personal comfort approach.
by Sandy on Nov 2015
Verified
Service Received: 60 Min Massage with Mary C.
I'll definitely be going back!

Business response:

We are so glad that you enjoyed your experience.

by Kay on Nov 2015
Verified
Service Received: 60 Min Massage with Mary C.
Great job

Business response:

We are so glad you enjoyed your experience. We would love feed back on what we can do to improve the ambiance. Thank you again.

by Charlotte on Nov 2015
Verified
Service Received: 60 Min Massage with Nina M.
Betty is sweet and courteous in person as well as on the phone. All of the staff are very accommodating and think ahead of potential needs. I really can't say enough compliments about them!

Business response:

Thank you so much for your review.

by Wade on Nov 2015
Verified
Service Received: with Nina M.
Nina did a great job.

Business response:

Thank you!

by Beverly on Nov 2015
Verified
Service Received: with Tristan M.
Wonderful
by Jason on Oct 2015
Verified
Service Received: 60 Min Massage with Angel H.
Always comfortable

Business response:

Thank you for you review.

by Beverly on Oct 2015
Verified
Service Received: with Betty F.
It was wonderful.

Business response:

Thank you for your review.

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Knot-Release Therapies

1206 E Wheeler Rd

Moses Lake , WA 98837 map it

Phone: (509) 350-5616