Essential Elements Massage

You are very welcome Megan. Looking forward to seeing you again.

Thank you Debbie :)

Thank you, Krysti, for your kind words. We are happy to know you were able to relax :)

Thank you! Thank you! What a great review. We are pleased to know we can be of help when your feeling stressed. We look forward to serving you again.

We are so very appreciative of your thoughtful review, Carla. We are pleased to know that you benefit from our services.

Thank you so much!

We work hard to keep things clean and tidy. Thank you for noticing. We appreciate your kind review.

Thank you for the 5 stars :)

Yes, a listening massage therapist is very important. We are pleased to know you received the care you needed. Thank you Danita!

Thank you! A relaxing atmosphere is important to the overall experience. We are happy you noticed.

Thank you Mallory! it was great to see you again!

Patricia, thank you for taking the time to leave your review. We are so glad to know your experience was amazing and we agree Liz is great at deep tissue massage and takes pride in her work. Can't wait to see you next time.

Thank you Janet! We always enjoy seeing your beautiful smile.

Thank you! Atmosphere is important for the overall treatment. Glad you enjoyed it.

Thank you Lisa. We agree Elizabeth does wonderful work! We are pleased to know your expectations have been met.

We want our guests to feel welcome and at home. So happy you had that experience. Thank you for your review.

Thank you for taking the time to leave your nice review. We are pleased that your scheduling experience was easy. We look forward to seeing you again.

Thank you so much Kaitlyn! Your review means a lot to us. We are beyond happy to hear this and we look forward to serving you again.

Suchi, we always love seeing you. We strive hard to keep our scheduling on track. Thank you for noticing and taking the time to leave the review.

Brenda, we are glad you are feeling better. Tina is a talented massage therapist that knows how to do great work on the neck and shoulders. We appreciate your review.

Thank you for the 5 stars!

Briana, thank you for the great review! We are glad we hit the mark for you and we look forward to seeing you in the future.

Thank you Shelly! We always enjoy seeing your smile and appreciate your business. We are so happy to serve you.

Thank you Bill!

Patricia, thank you for the great review. We love seeing you and appreciated your continued business over the years.

Stephanie, Wow and thank you for your detailed and positive review. Elizabeth and Tina are gems here at Essential Elements and they will be happy to know of your kind review. We work hard to make sure everyone's experience is great in every way and we are pleased to know we hit the mark for you. Thank you again!

We strive very hard to be professional, attentive and accommodating. We are happy to hear you experienced that at Essential Elements. Thank you for your kind review, Jeff.

Thank you Candace!

Thank you for taking the time to leave a review. We are very pleased to know that your muscle/neck problem was feeling better after your massage. Hope to see you again.

Krista, Thanks for leaving us such a wonderful review. We are glad that you loved our services, Tina will be pleased to learn of your high praise. She work's very diligently and it will provide her with great encouragement. More importantly, we are happy that you experienced pain relief with your massage therapy treatment. Thank you, once again, for your kind words.

Thank you for your kind words. We invite you to come back and see us again :)

Being ready is always a goal of ours. Thank you, JoAnne. We look forward to seeing you next time.

Thank you!

So happy to hear you loved it. Thank you!

We are grateful to have you as long time client, Anne. We look forward to taking care of your massage therapy needs for many years to come.

Thank you for the kind comments Suchi! It's always a pleasure to serve you.

Thank you Julius!

We are glad to hear you enjoyed your time here at Essential Elements. Thank you for the great review!

Thank you Jim! It was wonderful to see you again.

Thank you Jenny, and we agree Elizabeth is amazing! We are excited to know you were happy with your treatment. Looking forward to serving you again.

Thank you so much :)

We are so happy to hear of your satisfaction with our service! Thank you for taking the time to leave your nice review.

Thank you! We appreciate you taking the time to leave a nice review. We look forward to serving you again.

Mike, we are so glad to hear you had a great experience. We hope to see you again soon

Thanks, for the awesome review Anne. Thank you for spreading the word about Essential Elements. Word of mouth is the best!

Nadiya, thank you for leaving a review and thank you for bringing your husband in. You're right couples massage make a great present.

Thank you for your kind words Kathy. So happy to hear you enjoyed your first massage and we can't wait to see you again :)

Relaxation is definitely one of our goals for our clients to experience. We are happy to hear that you did. Thank you for the review and we hope to see you again.

Thank you for the great review. Yes, please tell your friends and family about us. Word of mouth is the best advertisement.

Thank you so much for your kind words Ann. We appreciate you taking the time to leave a review. It's always a pleasure to serve you!

Thank you Ahmad! We appreciate your business and hope to see you again soon.

Thanks, for the awesome review, Tim! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you. Come back and see us soon.

We appreciate your kind comments. We hope to see you again.

Thank you!

Lisa, Thank you for taking the time to leave your wonderful comments. We strive hard to hit the mark on everything. it's always a pleasure to serve you.

Thank you very much.

Our motto is "spotless spa". Thank you for noticing.

So happy to hear you felt welcomed. It makes easier to relax here. We hope to see you again, Ali.

You are very welcome Kim! It's always a pleasure to see you.

Thank you for the 5 star review. Yes, our lobby is a bit small but we hope that you found our treatment rooms spacious and comfortable. We looking forward to serving you again.

Joshua, thank you for the great comments and loyalty. We value you as our client.

Thank you! Thank you! We are so pleased to know it was a great experience all the way around and we hope to see you again.

Thank you for the great comments. We are so happy you felt comfortable here. We hope to see you again!

We love to serve our clients well. So glad you noticed. We look forward to seeing you again, jerica.

Yes! That's the kind of report we like to hear. Thanks Joshua!

Latoy, we are so glad to hear you were able to relax. We hope to see you again soon.

Jennifer, thank you for taking the time to leave such a nice review. We are so happy to here that Amani was able to help you and we look forward to you returning.

Thank you Cristina! We look forward to serving you again.

Thank you for your positive comments!

Dan, we appreciate your positive comment. Thank you for taking the time to leave it and we hope to see you again.

Anabelle, we are delighted to hear that your experience was the BEST. We are so looking forward to seeing you again. Thank you!

Thank you Erica! So glad you enjoyed everything.

Linda, we appreciate you taking the time to share your experience. We are very happy to hear that you enjoyed your visit and look forward to seeing you again.

Yes! We are so glad we hit the mark for you. Thank you for taking the time to leave your positive comments.

Thank you! We do strive to accommodate our guests in every way. We are so happy you experienced it.

Nikkita, thank you for your comment. If the music is not to your liking at your next visit, please let your therapist know and we will happily change it for you :)

Ambiance is an important part of the relaxation process. We are glad to hear you loved it. Thank you!

Thank you Jessica! We hope to see you again soon.

Thank you, Sherria for the great comments. We are very happy to hear you were pleased with your service and we look forward to serving you again.

Spotless spa is one of our motto's here. Thank you for noticing, Tracy!

Thank you Mary! You are a valued and loved client and it is an honor to serve you!

Helpful and professional are 2 things we constantly strive for here at Essential Elements. Thank you for comment.

We are so happy you experienced the peacefulness here at Essential Elements. It is our goal every day to create that environment for our guests. Thank you for taking the time to comment.

Carla, it is a pleasure to serve you. Thank you for taking the time to comment.

We do work hard to keep the environment relaxing so that it will bring more to your massage time. Thank you for noticing and we hope to see you again.

Thank you David! We hope to see you again.

Thank you Halyna! We are so glad to hear it felt like home while you were here. Feeling comfortable is part of being able to relax into the experience.

Tom, we are very happy to hear your first experience with massage was a good one. We hope you continue to use massage as part of you health and wellness routine.

We are so pleased to hear this. We strive to deliver good quality service every visit. Thank you!

Thank you! We are happy to hear you enjoyed the whole experience.

We sincerely apologize for the mix up. Please call the office and let us know who you are, so that we can note your file with your therapist request. Thank you!

Sandy, we are so happy to hear that you enjoyed your massage with Brooke. We are so blessed to have you as a client and are glad you are back on the schedule :)

Bob, we are so excited that your tried our custom facial and are glad you enjoyed it.

Thank you for bringing this to our attention. We have had a discussion with the staff about the importance of using quiet voices and we sincerely apologize that this happened during your treatment.

Thank you! We look forward to you coming back.

Diane, we absolutely love seeing you monthly. Wonderful clients like you is what keeps us moving forward. It's amazing to see how massage has helped you over the years. Thank you for your loyalty.

We are pleased to hear you were happy with your service. It's amazing the stress relief that can happen in an hour with massage. Thank you for taking the time to leave your review.

Thank you for the great review Aaron! We agree, Brooke is amazing at focusing on the problem areas and providing pain relief with her therapeutic massages. We are so glad you were feeling better after your treatment.

Thank you for the awesome review, Tyler!

Thank you, Anne! We simply love and appreciate you!

We are very sorry to hear this! Since your review is anonymous we are unable to address the issue with you directly. We are very surprised by this review, as Lamar is one of our most requested therapist and has received nothing but stellar reviews in the past. Please contact us so that we can address the issue. Thank you!

Elizabeth always works very hard to be her best. We are pleased to know your massage was fantastic. Thank you for taking the time to acknowledge her hard work.

Thank you for your positive comments Joanna. We appreciate you!

We agree with you Dena! Kenzie is great. We are happy you enjoyed your facial and skincare products. We look forward to seeing you again.

Thank you for noticing. We strive hard to keep things clean and beautiful.

Kari, we are glad you enjoyed the ambiance. It does add value to the service.

Thank you for taking the time to leave your positive feedback Anne. You are a valued client.

Thank you for your loyalty!

Thank you for your positive feedback Thomas! We hope to see you again.

Great to hear! Thank you!

Anthony, we are so happy to hear you enjoyed everything. We work hard to make it a full package experience. Thank you!

It was honor to serve you!

Thank you Wendy!

Thank you so much for your kind words, Cortney. We are happy to hear we hit the mark for you. Brooke appreciates your recognition of her good work. Please come back soon.

Anne, we count ourselves blessed to have customers like you. Thank you for taking the time share your great review.

Marla, we appreciate you taking the time out to share your experience with us and we agree, Tina is a gem to have on our team! We apologize for the loud voices and promise to keep better watch over the noise level.

Thank you so much for your kind words, Jillian. We look forward to seeing you again!

So glad to hear you enjoyed your massage. We've heard our facials are worth a try too :)

Glad to hear everything was great. Thank you for the review.

Tiffani, thank you for the great the review. We are glad we could meet your expectations.

Kurt, thank you for taking the time to leave a review. We hope to see you again soon.

Thank you Kathy! Your kind comments are important to us and we hope to see you again soon.

We are so pleased to hear you had an awesome first time experience! We hope we can provide many more just like the first.

Thank you Lynne. We agree, Tina does give amazing massages. She is excited to see your review and appreciates your comment. We hope to see you soon.

Yes! We are all in need of relaxation and a quiet place. We are so happy we could provide that for you.

Thank you. We are looking into getting our information on google.

Thank you for your kind words Albert. We strive hard to make things neat, clean and relaxing and we are glad you noticed.

Yes! We are excited to hear that! Lori does amazing work and we are so glad you got to experience it. Hope to see you soon, Lisa. We appreciate your business.

Thank you for the great review! We are so happy you loved the massage with Lamar. He is often requested when appointments are scheduled. We can't wait to have you back at Essential Elements.

Angel, we are happy to hear you loved everything and we hope to see you again soon.

Thank you for the awesome review, Al! We work hard to meet expectations like yours and we're happy to hear we hit the mark. Brooke and Lamar are "essential" to our team and we are glad you experienced that too. We look forward to seeing you again.

Thank you Sara!

We appreciate your feedback and we our sorry to hear this. We are unable to address your situation specifically because the review is anonymous. However, this is unusual for our guest service staff but your experience will be brought to their attention. We do hope you enjoyed your massage and will come back again.

We really appreciate you taking the time out to share your experience with us and we agree Lori and Brooke our gems to have on our team! Come back and see us soon.

If you have questions please feel free to call us 440-826-1100. We will be happy to talk with you.

Thank you for your feedback. We will be more diligent in asking over the phone if directions are needed. We do however, provide directions on our website and all email confirmations and reminders.

Thanks, for the awesome review Stacey. We work hard to provide relaxation and we are so pleased that you felt it as soon as you stepped in. Come back and see us again.

Thank you for your kind words, Dawn. We are happy to hear you liked our new space. Hope to see you again soon.

Aubrey, we appreciate your review and are pleased to hear you had a great experience. If you liked the massage, you should give the facials a try sometime too :)

Thank you for taking the time to leave your kind response. We are so glad your experience was friendly and accommodating. We hope to see you again.

We are happy you were pleased with your experience. Thank you for coming in.

Thank you for the suggestion.

Thank you!

Thank you Sarah for your kind words. We are happy you found the atmosphere relaxing for your massage. We strive very hard to be professional and courteous and we are pleased that you experienced that as well.

Thank you Carri.

We are sorry to hear you had a hard time scheduling your appointment. We do have a receptionist available during business hours. However, it is possible to receive the voicemail if she is busy serving other guests. If you leave a message we do respond promptly. We are happy to hear you enjoy the location and hope the massage as well.

Thanks, for the awesome review Tim! We work hard to meet expectations like yours and we're happy we hit the mark for you. Lori is one awesome massage therapist and we are blessed to have her on our team.

Thank you for your kind words Ann. We appreciate you taking the time out to share your review. We look forward to seeing you again soon!

Thank you for your feedback. We have tried to get additional signage but city laws have not allowed us to do so. We are sorry you had trouble finding us but are so happy to hear that once you arrived you enjoyed your time with us.

Thank you Joan! We are glad to hear that we were able to help make your anniversary special.

Diane, we are happy we were able to accommodate your schedule

Thank you Joanna! Cozy is our goal, so happy you approve. We always love seeing you!

Thank you Rhonda. We love seeing you and are so happy to know you enjoy coming here.

Thank you! Elizabeth will appreciate your comment and we think shes great too :)

Thank you James! We are glad we could meet your expectations from beginning to end. We hope to see you again soon.

Thank you for your kind words Olena. We appreciate you taking the time to share your experience.

We are so glad to hear you enjoyed your massage with Lori. She is honored to hear the compliment. Thank you.

Thank you for the great review.

Thank you for the compliments. We strive hard to keep things immaculate. Thank you for noticing.

Thank you!

Thank you Ellen! Recommendations from you is our best compliment.

Thank you Jennifer! Ahhhh yes, relaxing and renewing that's what it's all about. We are happy to provide that for you.

Thank you Shayne. We take great pride and care to provide the cleanliness that everyone deserves.

Thank You! We are very pleased with our new space. We are glad you enjoyed it.

Ken, what awesome feedback about Lamar! Thank you for taking the time to compliment his service. He is very happy and honored to hear about the amazing benefits you received. We look forward to serving you again.

Thank you!

Yes! We are so excited to hear that you will come back.

Thank you for your great feedback! We are so glad you enjoyed all aspects of your treatment.

We are so happy to hear you had a wonderful massage. Thank you for the nice comments and we look forward to seeing you again.

We do strive very hard to be outstanding in all areas of our business and we are so happy to hear that you experienced that. Thank you!

Thank you for your positive comments Lisa!

Thank you!

Thank you for you comments. We do strive to keep our check-ins short and efficient. That is why we ask you to fill out your intake form online if possible. We will speak with our receptionist about eating lunch when expecting a client. That does look unprofessional and we apologize! We do keep an old fashioned spiral notebook next to the computer to jot notes down while taking appointments. This may have been what you noticed as a "doodle book."

Thank you Lori for your nice review. We look forward to you coming back.

We are very happy to hear this. Thank you!

Thank you Nicki!

We apologize that this was an inconvenience for you. We will look into providing additional options for clothing. We do currently provide hooks at the front door for coats and over sized chairs in the treatment rooms to place your clothing on.

Thank you Yvette!

Thank you very much for the great review. We work really hard to offer the best massages, so i'm happy to see that reflected on your visit. Tina was really happy to see your review. Thank you, again!

Thank you Lisa! We not only want to offer the best massages in town but we also want our customers to enjoy the best environment while receiving their treatments. So glad you enjoyed the new space.

Thank you Ken for your positive review,

Great. So happy to hear that! I will be sure to relay the message to my staff :)

Tina always works very hard to be her best. I'm so happy you experienced that during your treatment. She will be happy to see your review. Thank you!

Thank You!

We appreciate your wonderful comments.

Thank you!

Thank you Tiffany! We love it too :)

Thank you for your positive comments! Elizabeth is honored to be recognized for her knowledge and professionalism. We look forward to seeing you at your next visit.

Thank you for your positive feed back Erika. We look forward to seeing you again.

Thank You!

Thank you for leaving a review and recognizing Lamar. You're right! Lamar is very good at customizing the massage treatment to focus on the needs of the clients. We are so happy you enjoyed your time at Essential Elements and we look forward to serving you again.

Thank you for your feed back. We strive to provide excellent customer service and we are very sorry that you were treated in an unfriendly way.

Thank you Sam! It was great see you.

Thank you for your wonderful comments! Most importantly your reference to Lamar, who is very thankful and proud to be recognized for his service and dedication.

Thank you very much for your detailed and amazing comments about our studio. We look forward to serving you again.

Thank you Yvette!

Thank you Bob! It was great to see you!

Thank you Matt!

Thank you! We look forward to seeing you again!

Glad you were able to feel relaxed :)

We are glad you enjoyed your service!

Thank you James. We hope to see you again.

Thank you!

Thank you :)

Hi Cherie. Feeling sore the day after a massage is not uncommon, especially if it is your first massage or has been a long time in between massages. Drinking extra water will help eliminate the soreness.

Thank you!

Here are a few suggestions that you may find helpful. Like our Facebook page. Special pricing on any of services, this is the first place you can find out about them. We also offer a package of massages that are less expensive when purchased together. At Essential Elements, we provide a full hour of hands on massage. Many places include consultation and dressing/undressing time in your 60 minutes, leaving you with only 50 minutes of massage.

Thank you Rachael. Glad to hear you had a relaxing experience.

Thank you! We look forward to seeing you again.

Hi Laura! Leaving a review is not required :)

Thank you!

We are so happy to hear you are pleased with your microdermabrasion results. And thank you for the recommendations.

Thank you Karen! We look forward to seeing you again.

Thank you Karissa! We appreciate the positive feedback.

Thank you!

Lindsay, we are so happy to hear you were pleased with your service. Especially, since it was your first experience with professional massage.

Thank you!

Thank you Jillena!

Thank you Sharon!

Thank you for your feedback. Please know we are truly sorry that your time with us felt impersonal. Since this is an anonymous review it is hard to speak directly to your situation. The detailed health intake form that you filled out before your session gives our therapist's thorough information about your needs. However, we do understand what you are saying. Again, our apologies.

Wow! Thank you Judy for your positive feedback.

Thank you!

Thank you Almy for your feedback. Sometimes on a bright summer day it can be a little brighter than usual. Please note that we are aware of this and we are currently looking into some options for making the room more to your liking.

Thanks Matt! Hope you enjoyed your time with us and you're feeling better.

Please accept my apologies for falling short on your facial. I always welcome feedback, as it allows us to continually improve the experience we create for our guests. I believe there is always room for improvement and your comments will assist us as a team in our continuous efforts aimed at meeting our guests' expectations. I appreciate the time you took out of your day to share your thoughts with me. Sincerely, Natalie Rumbaugh, Owner

Thank you Lisa. I want to personally thank you for your comments after your recent visit with us. I am delighted to read that we were able to exceed your expectations.

Glad you enjoyed your time with us. Thank you.

Thank you Julius. We appreciate your review.

Thank you for the kind words Jessica. We are so happy to hear that you enjoyed your time with us. We look forward to seeing you soon.

Thank you Carla. We think you're pretty awesome too!

Thank you....we couldn't agree more :)

Thank you Yaniecia. We look forward to seeing you soon. :-)

Thank you. Glad to hear you enjoyed you time with us. See you soon :-)

Hi Becky. Thank you for your kind words and for your loyalty as we know you have many places to choose from. Glad to hear you're feeling better after you treatment.

Thank you, thank you, thank you!

So glad we exceeded your expectations. We look forward to seeing you soon.

Thank you Diane. So glad to hear that the cupping did help. See you next month.

Glad to hear that we've been helpful in easing the pain associated with your arthritis. It's always nice to hear your positive feedback.

Thanks Anne! We truly appreciate your comments.

Thank you Ann for you comments :-)

Thanks Kate! :-)

Thank you Lisa for your review. We appreciate you taking the time to share your experience with us. We look forward to seeing you again.