Average Rating:

4.83 (Based on 162 Reviews)

94 %

Ambiance

96 %

Professionalism

5 Star

87%

142

4 Star

3 Star

2 Star

1 Star

by Mike on May 2017

Verified

Very good massage. Made my neck feel better.

by Anonymous on Apr 2017

Verified

Susan is always in tune with what my body is saying. I may think the issues are in a certain area, but she always finds what is REALLY going on.

by Anonymous on Apr 2017

Verified

I have been going to Susan for over a year for a relaxing massage and she is the best there is!

by Allen, Renell on Apr 2017

Verified

I love going to Susan!

by John on Apr 2017

Verified

Susan is the best! Worth my 45 minute drive every time!

by Ralph on Apr 2017

Verified

Great experience! I'm already looking forward to my next visit.

by Erik on Apr 2017

Verified

The whole experience was amazing.

by Anonymous on Mar 2017

Verified

very good, relaxing

by Mona on Mar 2017

Verified

As always, my time with Susan was wonderful!! I love my massages and always feel so much better when I leave. Along with being a talented massage therapist Susan is also a genuinely lovely person.

by Sara on Mar 2017

Verified

the overall experience was very positive

by maureen on Mar 2017

Verified

I felt cared for. Important not rushed. Relaxed. Respected.

by Anonymous on Mar 2017

Verified

Susan was wonderful! Highly recommend her for a relaxing, rejuvenating experience!

by Anonymous on Mar 2017

Verified

Susan was wonderful! Highly recommend her for a relaxing, rejuvenating experience!

by Sarah on Mar 2017

Verified

loved not being rushed and feeling like she listens to you. Also asking for feedback and explains everything she is doing. Very comfortable first massage.

by Becky on Mar 2017

Verified

Great massage! I will be returning

by Rachel on Mar 2017

Verified

Susan was amazing!

by Anonymous on Mar 2017

Verified

This was my first time trying massage therapy. Susan was friendly and knowledgeable and the setting was relaxed and comfortable.

by Susan on Feb 2017

Verified

It was apparent that Susan is very knowledgeable in many areas of overall wellness. Even though I had just met her, I felt extremely comfortable with her. Thank you, Susan!

Business response:

You are so welcome Susan.

by Jose on Feb 2017

Verified

I received the exact massage I requested. I felt great afterwards. Thank you, Susan. I'll be back.

Business response:

Thank you Jose. It was a pleasure to meet you.

by Kim on Feb 2017

Verified

I guess I would've liked it a bit deeper in certain areas. But I only had a 60 minute scheduled.... next time I will get a longer massage!

Business response:

Thank you for review Kim. It takes a while to get to know a new client just like it does with any other kind of therapist and I welcome your feedback

by Anonymous on Feb 2017

Verified

I had a baby 4 months ago and have been to many massage and spas and my shoulder pain and tightness was just not getting better. One 60 min session and I already have more motion. Thank you!

by Teckla on Jan 2017

Verified

Everything was great, end result, is a felt good.

by Anonymous on Jan 2017

Verified

Great massage and great conversation!!!

by Seang on Jan 2017

Verified

Great atmosphere and massage!

by Johnson, Barbara (Barb) on Jan 2017

Verified

I appreciated that my muscles are much more relaxed and therefore, more fluid after I have a massage.

by Anonymous on Jan 2017

Verified

Susan was very professional and did a great job of helping me feel very relaxed.

by Rhiannon on Jan 2017

Verified

The massage was very relaxing. The bed was nice and warm. I really enjoyed my massage. I highly recommend her.

by Doreen on Jan 2017

Verified

Susan was excellent - best massage ever!

by Kim on Dec 2016

Verified

How do I put into words. The best experience I ever had.

by Anonymous on Dec 2016

Verified

Susan is amazing! She's intuitive, highly skilled, and the relaxing massage was heavenly. I've already recommended her to family members and friends. If you're looking for a consummate professional with a warm and healing spirit and hands, look no further! I will be going back to Susan as often as possible. Highly recommended!!

by Bob on Dec 2016

Verified

she listened well and allowed me to relax and enjoy the experience

by Lou on Dec 2016

Verified

Definitely recommend

Business response:

Thank Lou, I am glad it worked out so well for you :)

by Anonymous on Dec 2016

Verified

by Xeng on Nov 2016

Verified

Hi, It was a really nice massage. Thank you for the relaxing and comfortable atmosphere.

by Anonymous on Nov 2016

Verified

kind, wonderful person. relaxing environment.

by Dan on Nov 2016

Verified

Exactly what I needed. Relaxing and informative.

by Jasna on Nov 2016

Verified

Evereything was excellent.

by Anonymous on Nov 2016

Verified

Susan, you are truly amazing. I felt so comfortable and at ease discussing issues, coming to a realization of what I was feeling. I am on a good journey & Susan is the driver. Thank you.

by Scott on Nov 2016

Verified

Would recommend

by Alice on Nov 2016

Verified

Excellent all the way around. No neck pain. Thanjs Susan.

by Sally on Nov 2016

Verified

Wonderful experience that keeps me coming back!

by Anonymous on Nov 2016

Verified

I was surprised at your rate increases without any notice to me. This increase forces me to change my massage schedule in the future.

Business response:

Thank you for your input, it is important to me to me to always provide the best treatment possible and reviews help me to know what clients are thinking. I do my best to keep clients posted about any increases before they book, either in person or through email updates. It appears that you did not receive the update. I am happy to discuss this with you further if you would like to contact my office.

by Anonymous on Oct 2016

Verified

It was very nice to meet you! You are a very warm and caring person. I appreciate with you explaining how my muscles work with my neck being fused.

by Deidra on Oct 2016

Verified

She is an amazing!! I'm looking forward to seeing her again

by Melissa on Oct 2016

Verified

Thank you Susan! You are amazing!

by Michelle on Oct 2016

Verified

Fantastic & relaxing experience!!

by Anonymous on Oct 2016

Verified

Susan is exactly what a massage therapist should be. She's great.

by mary on Oct 2016

Verified

Not only is Susan a great masseuse, she has wonderful insight. I always look forward to seeing her and chatting.

by David on Oct 2016

Verified

Susan was very good as a Massage Therapist but was equally good at analyzing my knee discomfort and recommending some stretches and exercises that could help illiminate that pain.

by William on Sep 2016

Verified

Susan gave me a great personalized message targeting areas see observed needed work.

by Susan on Sep 2016

Verified

Wonderful relaxing atmosphere. Susan really cares about your aches and pains.

by Dave on Sep 2016

Verified

: )

by Anonymous on Aug 2016

Verified

Very nice touch. She knows how to work on problem areas.

by Jessica on Aug 2016

Verified

Perfect massage. Relaxing and helpful

by Ann Marie on Aug 2016

Verified

It was nice to have someone, not only work on my sore muscles, but talk about ways to get better. Sue made me feel comfortable at all times, and listened to my concerns. Can't wait for my next session.

by Jaimie on Jul 2016

Verified

Professional, well spoken and made me feel at ease.

by Anonymous on Jul 2016

Verified

Great massage, thank you!

by Gary on Jul 2016

Verified

Loved every component of my experience with Susan's professional and personal care! She is one of a kind. Everyone should experience Susan's services at least once to see and feel for themselves, how relaxed and serene one can truly feel. I highly recommend her services!

by Anonymous on Jul 2016

Verified

Always great

by Jacqueline on Jul 2016

Verified

Just awesome, I can't wait until I can book my next appointment!!! :D

by Katie on Jun 2016

Verified

Susan is amazing not only with the quality of her massages but with her outlook on life in general. She is truely inspirational!

by Sharon on Jun 2016

Verified

I liked getting to the in-between awareness and sleep state. I haven't been there for quite awhile!

by Pam on Jun 2016

Verified

Very professional and Susan makes you feel very comfortable. She was interested in what I needed to have worked on and concentrated on those areas. I would recommend her to my friends and family.

by Anonymous on Jun 2016

Verified

i like the personalize treatment I get from her...thank you

by Anonymous on Jun 2016

Verified

Susan made my first massage experience wonderful. Very clear instructions and guidance coupled with a very relaxing environment made this trip a 5 star event. Would highly recommend!

by John on Jun 2016

Verified

Liked her exercise suggestions to stretch my back muscles`

by Suzanne on May 2016

Verified

Absolutely amazing! Susan Lancaster is wonderful, positive and very professional. Will definitely be returning soon, what a great experience!

by Anonymous on May 2016

Verified

Fantastic massage, very relaxing!! Thank you.

by Missy on May 2016

Verified

She's always personable and genuine. I enjoy my monthly visits.

by Anonymous on Apr 2016

Verified

I always feel better after visiting Susan.

by Angie on Apr 2016

Verified

Very relaxing

by Anonymous on Apr 2016

Verified

This was the most relaxing massages that I ever had. Susan was very smooth with wave like motion, yet firm enough to stretch some of the areas that needed stretching.

by Dani on Apr 2016

Verified

What a great massage. I was long overdue, such a relaxing environment and excellent massage. ????

by Gina on Apr 2016

Verified

Susan really takes time and cares about the well being of her clients! She also gave me additional resources to look at later.

by Julie on Apr 2016

Verified

Susan is very warm and friendly. I have some special problems with my knees and she was quickly able to work with the issues and suggested things for me to do on my own.

by Kim on Apr 2016

Verified

Great space and Susan has a wonderfully calming energy. Will definitely be back.

by Mary Jean on Mar 2016

Verified

I loved the massage. Very relaxing, professional - loved the soothing atmosphere. Susan is very warm and personable! Mary Jean

by Anonymous on Mar 2016

Verified

I had a great, relaxing massage with Susan. She is very attentive to her clients' individual needs, and is accomodating to her client's schedules. Overall it was a great experience and I will definetely go back!

by Anonymous on Mar 2016

Verified

Susan is very positive and skilled. Had an enjoyable experience from beginning to end.

by Nicole on Feb 2016

Verified

Susan was very nice and her massage was excellent. She made me feel comfortable and relaxed

by Lynn on Feb 2016

Verified

Awesome massage and very knowledgeable!!! Two thumbs up!! ????????????????

by John on Feb 2016

Verified

Susan is a wonderful therapist!

by Anonymous on Feb 2016

Verified

Susan was an excellent massage therapist. Very professional and I felt comfortable right from the start. She created a very peaceful and relaxing atmosphere. I highly recommend her!

by Anonymous on Feb 2016

Verified

An around feel good experience

by Thomas on Feb 2016

Verified

Waiting area in hallway a little unusual but understandable for the office space available. All in all a very relaxing and professional experience.

by Anonymous on Feb 2016

Verified

Susan is a great massage therapist. She is skilled in doing massage therapy. Not all massage therapist are good. The ambiance at her studio is comfortable and relaxing. She worked my sore muscles and provided a total body massage. Would highly recommend!

by Anonymous on Jan 2016

Verified

The pain in my shoulder was really reduced. I am looking forward to my next session. Also, Susan put a "massage newbie" totally at ease. I did not know what to expect and was eased into it very gently by Susan.

by Emily on Jan 2016

Verified

Susan provided not only a relaxing massage, but also explanations and advice. She is easy to talk to and I felt comfortable on my first visit.

by Anonymous on Jan 2016

Verified

My massage experience was perfect from start to finish. Susan is a welcoming person who puts you at ease right from the initial greeting. Her room is set up to assure a very calm, peaceful, and warm environment. I appreciate that she concentrated on specific problem areas that we had discussed prior to the service. I will definitely return for future massage services with Susan Lancaster.

by Ginny on Jan 2016

Verified

Just what I needed to help get rid of my headache!

by Kitija on Jan 2016

Verified

Amazing

by Kristi on Jan 2016

Verified

Susan's personalized approach is wonderful. She is knowledgeable and her demeanor is soothing. I felt refreshed when I left after my massage and helpful discussion with Susan.

by Stefanovitz, Judy on Jan 2016

Verified

Location is great/convenient massage time, too. Wonderful ambiance in the massage room. Susan is very personable and kind with much insight on other dimensions that make conversation enlightening and refreshing. Since I have a friend (have known her for 30+ years) who is a massage therapist, it's difficult to compare techniques. When a massage therapist "knows your body" they can hone in quickly with the right massage techniques to areas they know are sensitive. Susan is a fine person who gave me a good massage on my first visit (much better than others I've had). Perhaps I'd ask for a bit stronger technique if I visit her again. Otherwise, I hope to continue dialogue on other subjects, health, yoga, etc. Thank you Susan!

by Bob on Jan 2016

Verified

I loved everything about my experience with Susan!

by timothy on Jan 2016

Verified

Very nice lady....good massage....

by Lynn on Jan 2016

Verified

Fantastic! Susan was so nice, knowledgeable and professional. I'll be going back regularly!

by Sara on Jan 2016

Verified

Great massage, especially for the price. She's amazing

by Anonymous on Dec 2015

Verified

I would like a scalp and face massage as part of a full body massage

Business response:

Thank you for the review. It is important to me that I give great service and for that reason I always sit each client down before the treatment and specifically ask what they would like to get out of the service. Never feel like you can't ask if there is something specific you prefer or do not like and I will do my best to accommodate you.

by James on Dec 2015

Verified

I like deep tissue massages and she doesn't do those. But what she did was excellent! Very professional and friendly!

Business response:

Thank you for the feedback. I have had some feedback about deep tissue that leads me to believe that I am not the best therapist for this treatment. For that reason I have decided to stay away from that particular treatment modality and focus on relaxation and stress relief. I also offer Precision Neuromuscular Therapy if you need some deeper work if you have areas of tension, are healing from injury or have scar tissue buildup.

by Brad on Dec 2015

Verified

I had been to other professional massages in the past with mediocre results. Susan does an excellent job and sets herself apart from my previous experiences! I have recommended Susan to others as well. Great environment, friendly, and very knowledgeable!!!

by Andrea on Nov 2015

Verified

Great experience and can't beat the price. She also gave me some ideas of some yoga positions that could help open up my shoulders more in-between massages! She was very helpful!

by Johnson, Barbara (Barb) on Nov 2015

Verified

That I feel so comfortable with you, Susan, that I could relax, thus fully realizing the benefits of massage! Barb

by Anonymous on Nov 2015

Verified

My massage with Susan was wonderful. She was attentive to my concerns and had a professional demeanor. I look forward to my next visit!

by Anonymous on Nov 2015

Verified

A very enjoyable, amazingly relaxing experience.

by Anonymous on Nov 2015

Verified

Very relaxing and very professionally done. Thank you

by Jessica on Nov 2015

Verified

I like that i got some relief with the pain i was having especially in my neck

by Melinda on Nov 2015

Verified

My massage was wonderful and left me feeling happy and relaxed for the remainder of the day. Great job, I will be back!

Business response:

Thank you. I am glad you were able to find some peace in the rest of your day.

by Anonymous on Nov 2015

Verified

Liked it all.

by Bruce on Nov 2015

Verified

Susan was very accommodating to specific needs and areasof the body.

by Alexander on Oct 2015

Verified

Very professional specialist

by julissa on Oct 2015

Verified

Always a pleasure

by Doug on Oct 2015

Verified

All was good, with good results. "I'll be back"

by Mary on Oct 2015

Verified

I left so relaxed and refreshed. Susan is amazing

by John on Oct 2015

Verified

I would have liked a little harder and deeper on back and shoulders, otherwise enjoyed it very much! Thank you!

Business response:

Thank you for your review. It is important to communicate to your therapist what you hope to get from the session. That might be pressure, types of music, temperature etc. As your therapist, I try to gather as much information as I can before a session, to ensure you are comfortable and you receive a treatment that meets your goals.

by Annette on Oct 2015

Verified

she was awsome

Business response:

Thank you for the kind words.

by Terri on Oct 2015

Verified

Susan was very personable, skilled and just a great person to deal with

by Anonymous on Sep 2015

Verified

Delightful lady

by Anonymous on Sep 2015

Verified

She has a lovely, relaxing office. She is friendly and attentive. I usually get sports massages. Susan's massage was very relaxing, not like most of my sports massages. I was still tense in my neck and upper back over the next few days, but I really felt relaxed when I left her office. I would probably go back as a treat to myself after a bonus or a promotion.

by Katie on Sep 2015

Verified

My girlfriend got this massage for me and it was great.

by Jane on Sep 2015

Verified

Susan is very professional and easy to talk to about health and related subjects.

by Bobby on Aug 2015

Verified

Loved every minute and hated when its was over

by Bob on Aug 2015

Verified

A nice massage. Susan did a really nice job loosening up my neck where I carry my tension. My shoulders are open and relaxed.

by Marcia on Aug 2015

Verified

Very relaxing, thank you

by Anonymous on Aug 2015

Verified

What did you like or dislike?

by mary on Aug 2015

Verified

Susan was great. She chatted with me for a few minutes before my appointment to get to know me a bit. I was very relaxed during the massage, and she had some really good feedback for me about what she noticed during the time I was with her. I will definitely recommend her to all my friends.

Business response:

Thank you Mary, I like to get to know more about my clients. Only then can I hope to deliver the best quality massage treatment.

by Anonymous on Aug 2015

Verified

Just thought a little more time spent on doing my back would have been done, but over wall it was good

by Dorothy on Aug 2015

Verified

I have gone to Susan for yoga, massage and wellness advice. She is attentive, skilled, well credentialled and always learning more. She is also very kind, upbeat and gives thoughtful and personalized guidance.

by Anonymous on Aug 2015

Verified

astute to special needs, relaxing atmosphere, Susan is very professional, but warm and friendly at the same time. will book again

by Gail on Jul 2015

Verified

Susan is a wonderful person.

by Molter, Maryanne on Jul 2015

Verified

Susan is fantastic! She is knowledgeable on overall well-being, so much more than just massage! She takes time to get to know you and learn about what your body needs. The hour time frame flew by and left me wanting more. I will definitely be scheduling again!

by Anonymous on Jul 2015

Verified

Not a very good massage at all. Wasted my money.

Business response:

Thank you for your review. It is helpful to me if you communicate at the time of service what you feel you need. I am never offended when a client offers me feedback, and am more than willing to accommodate their requests for more of less pressure or focus on specific areas. I believe we just met and you had a Groupon. This makes it even more important to communicate your requests. I hope you find the right therapist to meet your needs.

by Anonymous on Jul 2015

Verified

Very relaxing and I felt better for quite awhile afterwards. No more lower back soreness. Massage was very effective for me even though I'm used to a more deep pressure.

by Anonymous on Jul 2015

Verified

Communication with pressure would have been great felt like i got some of my tension worked out but not all of it because it wasn't deep enough.

Business response:

Thank you for the review. I try my best to accommodate all needs, my only wish is that clients would speak up if they need deeper pressure or they are cold on uncomfortable. As your therapist I am there to serve you, but I can't help you with something unless I know about it.

by Debra on Jul 2015

Verified

This was an overall wonderful massage!! I plan on seeing her again and would recommend her highly.

by Shirley on Jul 2015

Verified

gentle, calming, soothing

by Adele on Jul 2015

Verified

Susan is great with her hands, she knows how to get the kinks and knots out of your back!

Business response:

Thank you for the feedback. I always appreciate your kind words very much.

by Randy on Jul 2015

Verified

Good listener; geniunely cares very profeesional, The best that ive gone to so far. Overall could not ask for anthing more

Business response:

Thank you for your review. I work hard to individualize all my treatments. Every client is different and every clients life experience is different so a cookie cutter, one size fits all approach is never appropriate.

by Anonymous on Jun 2015

Verified

I am so happy that I am finally on the right track!

by Barb on May 2015

Verified

Very knowledgable.Works on individual needs.????

Business response:

Thanks for the feedback. Glad I could help.

by Denise on May 2015

Verified

All I can say is AMAZING!

Business response:

Wow, grand praise indeed. Thank you Denise.

by Gary on May 2015

Verified

She was warm, caring, knowledgeable and compassionate. She is attuned to her craft and a massage maestro! I feel so much better after seeing Susan. I believe anyone would benefit greatly with any of the services she provides, because she is committed to holistic care, body, mind and spirit. Simply: Susan is amazing!

by Anonymous on May 2015

Verified

WON'T GO BACK.

Business response:

Feedback is important when starting any new relationship, it takes time for a therapist to get to know a client and vice versa. I hope you find a therapist that is a good fit for you.

by Jennie on May 2015

Verified

Very relaxing massage, I left feeling relieved and felt like jelly! Wow! Susan commented on my lack of flexibility in my hips after the massage and suggested I use a foam roller to help this, which I've done the last few days to help my back pain. Amazing!

by Karen on May 2015

Verified

Susan did a nice job.

by Merritt, Dee on Apr 2015

Verified

I really enjoyed our time together....So pleased that I did it! Thank you...Dee

by Carol on Apr 2015

Verified

I was very pleased with my massage. I felt refreshed and less pain in my hand from my arm. Susan you were willing to try something different on a stretch from my arm to help relive pain from my hand.

by Perry on Apr 2015

Verified

Very comfortable & relaxing atmosphere.

by Missy on Apr 2015

Verified

She asked questions and listened to what I needed and wanted. It was relaxing and comfortable.

by Candy on Apr 2015

Verified

she was very good

by Anonymous on Apr 2015

Verified

The massage was amazing. Susan has the ability to relax the tightest muscles and I left there feeling so relaxed with no stress anywhere in my body.

by Mona on Apr 2015

Verified

Thank you Sue and your magic hands!! When I left, I didn't fully appreciate how much better I felt. As I continued with the rest of my day, it was so apparent how much happier my body (and my neck) was.

Business response:

You are so welcome Mona, glad you feel better.

by Sarah on Apr 2015

Verified

Susan is awesome! Very informative, very caring, and an awesome massage therapist! Thank you Susan!

by Lindsey on Apr 2015

Verified

Susan is wonderful! She helped me physically and mentally/emotionally! Personable yet professional. I would highly recommend her to anyone.

by Randy on Apr 2015

Verified

Just a wonderful experience with Susan. I hope my fiancé Carol has the same experience when I can get her into see Susan in the future...

by oksana on Apr 2015

Verified

This is the best massage I've ever had!. She provided the perfect pressure, I fell so relax, I even fall sleep. Susan is great!!! I HIGHLY recommend.

by Sharon on Mar 2015

Verified

Susan, you are providing me guidance in important areas for me - one example is shoes and support to do Zumba. Also I appreciated how you explained the 'crackles' in my inner left knee. The complete explanation helped me to be relaxed that they are not serious. Sharon

Business response:

Thank you for your review. I am always happy to share my experiences with my clients. As always, I would highly suggest that if you continue to struggle with physical issues, you consult your medical provider. As a licensed professional, I can only make suggestions, I am unable to make any diagnosis. I encourage you to continue with Zumba as it makes you happy, but please practice with awareness, just like yoga, listen to your body and make the necessary adjustments.

by Anonymous on Mar 2015

Verified

I was so relaxed during the session, and I felt she really knew my body.

by Dave on Mar 2015

Verified

Very thorough

by Rose Ann on Mar 2015

Verified

I liked the warmth and the seriousness with which you worked with my specific issue and overall with me. The only, but important, conversation we had was about the treatment. Suggestion of icing and warning of discomfort around the places your worked.

by Lynette on Mar 2015

Verified

If you were to stay in the same suite, I would recommend a screen panel to block the door view into the room for more privacy. That's it.

by Anonymous on Jan 2015

Verified

Susan takes the time before the massage to find out if there are any problematic areas and knows just what to do to relax the area.

by Smith, Lynn on Dec 2014

Verified

It was great as always. I always feel so much better afterwards. I'm sure the new space you spoke of will be good. Thanks!

Susan Lancaster LMT, CYT

Common Sense Wellness.

About Us

Susan Lancaster LMT, CYT

Hours of Operation

Susan Lancaster LMT, CYT

Hours of Operation

Client Testimonials

Here's what our clients are saying

Introductory Strategic Intervention Coaching Session (Regular Price $199)

Strategic Intervention Coaching

1 hr. Guided Meditation

Relax and Chill Massage

Customized Massage Treatment

Oh My Aching Back

90 Min. Swedish Massage

30 Min. Focus For Legs And Feet

Myofascial Release Treatment

Chair Massage

30 Minute Chair Massage

30 Minute Rescue Treatment

Susan L.

Introductory Strategic Intervention Coaching Session (Regular Price $199)

Strategic Intervention Coaching

1 hr. Guided Meditation

Relax and Chill Massage

Customized Massage Treatment

Oh My Aching Back

90 Min. Swedish Massage

30 Min. Focus For Legs And Feet

Myofascial Release Treatment

Chair Massage

30 Minute Chair Massage

30 Minute Rescue Treatment

Average Rating:

by Mike on May 2017

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by Susan on Feb 2017

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by Johnson, Barbara (Barb) on Jan 2017

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by Lou on Dec 2016

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by Sally on Nov 2016