Our policy is to charge $30.00 after THREE missed appointments not cancelled 24 hours in advance. This $30.00 reservation fee is the deposit amount needed to reserve your time. The full amount will be credited back to you when you show up for your appointment. If you don’t show up for your appointment, you will forfeit the $30 and be required to pay the same fee to reschedule that appointment. The charges will be your responsibility and billed directly to you. Please help us to serve you better by keeping your appointment.
NO REFUNDS on all purchases made ONLINE.
If a licensed massage and bodywork therapist is providing pregnancy massage or lymphatic massage for first week post-surgery, he/she will need to meet the requirements pursuant t...
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On our gift certificate is "This gift certificate entitles the bearer SPA CREDITS. It is not a purchase of a SPA SPECIAL or a SPA SERVICE." When you checked in, we told you that you had 60 dollars. As a fellow massage therapist, you should understand our plight with COVID-19. We all lost our jobs and income. To force a business to give you $20 during this difficult time is disappointing. We honor our all our gift cards value. We believe in honesty and transparency.
Hi, Thank you so much for letting us know. We value your opinion and since then has made adjustments to keep the noise down. We have reminded everyone to keep the noise down as much as possible when a massage is in session.