I was late for this appointment but it was the better of the two so far I slept as good a I have in a long time last night and attribute much of that relaxation to my session with Cynthia.
Back room of chiropractic office isn't the most tranquil. Sheets were low quality.
Relaxing and clean environment. Loved the table warmer!
Cynthia is the new massage therapist at my chiropractor. This was my first appointment with her.
I had a great experience on my first visit.
I have been using Cynthia for over one year and she is one of the most professional therapists I have ever met. My favorite part and reason for staying is how well she listens and cares. Most therapists just have you lay down and they do their set "routine." However, Cynthia takes the time to listen to your pain areas and asks questions to clarify what you need. She sees me every 6 weeks and it is a customized massage every time, love that!
They were just getting set up in the Frederick location, but they really made the new space feel welcoming.
Location is great; room is quiet, warm, private.
nothing. I am a bit sore the next day.
Cynthia listened to understand my expectations for pain relief and provided a great massage. My neck and shoulders are totally relaxed. Great experience.
License: MD #M05305
14 Verified Reviews
4.8 (Based on 15 Reviews)
Unfortunately there was an incident on the day of your massage with two clients making noise in the central room. We have addressed this with the chiropractor and their assistant. Your comment about the sheets is surprising. We use regular bedsheets, like most practices do, and I've never heard a complaint. What kind of sheets were you expecting? Can you give me an example of another therapeutic massage practice who has better sheets? What about them makes them better?
I pride myself on both my communication skills and my customer service skills. It's frustrating to know that there was a problem, but not what the nature of that problem was. I'm not sure how I can help resolve your issue without more information.
I'm sorry to hear that the our temporary office space detracted from your massage experience. We've moved into a new office with a very traditional massage room that should feel secure.