Book a massage with Cloud 9 Healing Therapies & Spa

Cloud 9 Healing Therapies & Spa

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Come relax at Cloud 9, downtown Ionia!

First time clients not permitted to book online. Please contact us via phone or email.

About Us

Cloud 9 Healing Therapies & Spa is dedicated to promoting holistic principles through massage and bodywork; honoring the whole person and encouraging our clients to actively participate in their own health and well being.

* We connect with our clients. Each massage is individually tailored to meet your needs!

Cloud 9 will soon be one of your favorite places to unwind, located downtown Ionia at 111 North Kidd Street. The atmosphere is nothing like what you are used to. How can we describe it? Tranquil, Serene, Quiet, Relaxing! Clients are saying "its so cozy!" Part of the appeal is that we are not a Mega-Salon. It's the perfect place for you to bring your body, for healing and relaxation.

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Cloud 9 Healing Therapies & Spa

111 North Kidd Street

Ionia , MI 48846 map it

Hours of Operation

M By Appointment Only

T By Appointment Only

W By Appointment Only

Th By Appointment Only

F By Appointment Only

Sa By Appointment Only

S Closed

Cloud 9 Healing Therapies & Spa

111 North Kidd Street

Ionia , MI 48846 map it

Hours of Operation

M By Appointment Only

T By Appointment Only

W By Appointment Only

Th By Appointment Only

F By Appointment Only

Sa By Appointment Only

S Closed

Client Testimonials

Here's what our clients are saying

Clean facility, downtown location.

I would tell a friend to schedule an hour massage at Cloud 9; they are the best in town.
Love it.

The atmosphere was very peaceful.
Tiffany gave me the best massage I’ve ever had! I was amazed at how great I felt. She was very professional and extremely efficient.

Kelli and team are wonderful! Very knowledgeable and experts in their field. Highly recommend!
It was a peaceful and relaxing atmosphere.

Smaller space but still cute. My only concern is for people who have issues with stairs.
Loved it. I'm hoping to be able to go back.

Friendly staff, very calm and soothing atmosphere. Would definitely recommend cloud 9 to anyone!!

Read all reviews

Kelli W.

License: MI #7501005540

176 Verified Reviews

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I am a soft tissue injury specialist. I fix chronic and unresolved pain from injuries. I find decreased flexibility and weakness in the human body. I look for scar tissue and once I fix it, you will have improved range of motion, increased function, and long lasting pain relief!

I feel that each client utilizes massage therapy for different purposes as part of their own wellness program. Whether for general relaxation or to address a specific issue, my goal is to work with the client to design each session to meet their needs most effectively and provide a comfortable and energetic experience!
I have a personal relationship with most of my clients, I am a Christian, so I try to incorporate that within my practice. I love my job and I believe my clients can feel that with each massage that they get from me.
I specialize in deep tissue, trigger points, headache release, cupping massage, rain drop therapy and much more. I am a also a Certified Health Coach. It's rare for anyone to get an hour to explore their wellness goals with a trained professional. As an Integrative Nutrition* Health Coach, I create a supportive environment that enables you to articulate and achieve your goals. Throughout my education, I have been exposed to the most cutting-edge dietary theories and studied highly effective coaching techniques to help you find the right lifestyle that works best for you.

In Office Services
Mobile Services

Bodywork Services

Massage with Kelli

$45

30min

$65

45min

$85

60min

$105

75min

$125

90min

$165

120min

Select

Pregnancy Massage with Kelli

$65

45min

$85

60min

$105

75min

$125

90min

Select

School Sports Massage

$30

30min

$55

60min

Select

Rain Drop Therapy

$85

75min

Select

Cupping Massage

$85

60min

$110

90min

Select

Warm Bamboo Massage

$100

60min

Select

Himalayan Salt Stone Massage

$100

70min

Select

Hot Stone Massage

$100

75min

Select

Reflexology

$40

30min

Select

Foot Reflexology Add On

$20

20min

Select

CBD add on

$10

5min

Select

Spa Services

Essential Back Facial

$60

50min

Select

Organic facial with mask Add On

$25

15min

Select

Meditation Services

Infrared Sauna

$30

30min

Select

Coaching Services

Health History Consultation

50min

Select

Health Coaching Program paid in Full with CC

$840

5min

Select

pH Test

15min

Select

Wellness Services

Endflame Survey Consultation

30min

Select

Bodywork Services

Chair Massage

$15

15min

$30

30min

Select

by Anonymous on Jun 23

I really appreciated Kelli's focus on my needs and I would schedule a cupping massage again.

by Daniyel on Jun 06

Kelli is wonderful! Highly recommend!

by Justine on May 21

Kelli was amazing, she took care of every need, Kept a good constant communication and was a great conversation! Would definitely recommend cloud 9 to anyone

by Natalie on May 13

The music was awesome

by Anonymous on May 07

I really appreciated her focus on me. I really liked how she asked me what I wanted worked on more instead of just doing her own thing.

by Anonymous on Apr 30

Being so friendly and having a cozy place

by Sue on Apr 28

Gave me the exact massage I asked for. No deep tissue, concentrated on back, shoulders arms and hands. I was told she was fantastic and she was!

by Anonymous on Apr 22

Kelli was very comfortable to work with. She shared her knowledge and provided treatment that suited me. Fantastic experience.

by Gailene on Mar 24

She works on any issues I have. She has taken care of issues doctor could not figure out.

by Brenna on Mar 06

Kelly is the best. My experience was great. I plan to make my appointments more often!

Tiffany C.

License: MI #374905107

27 Verified Reviews

Book Now

I love helping people feel better one massage at a time. It's a rewarding experience, feel honored to be of service. I have been doing massage since 2010 and have experience in relaxation massage, deep tissue, reflexology, and spa treatments.

In Office Services
Mobile Services

Bodywork Services

Relaxation Massage

$35

30min

$50

45min

$75

60min

$115

90min

Select

Hot Stone Massage

$100

75min

Select

Reflexology

$40

30min

Select

Foot Reflexology Add On

$20

20min

Select

Relaxation Pregnancy Massage

$75

60min

$115

90min

Select

Spa Services

Organic facial with mask Add On

$25

15min

Select

Meditation Services

Infrared Sauna

$30

30min

Select

by John on Jun 27

Got us setup while also wrapping up a massage, scheduling the client's next appointment, helping the next massage appointment get ready as well.

by Theresa on Jun 19

She's wonderful

by Anonymous on Jun 17

Tiffany did an awesome job.

by Connie on Jun 10

I loved my neck and head massage! She made me feel very comfortable and asked constantly about the amount of pressure I was comfortable with. The absolute best massage I have ever had in my 66 years!

by Derek on Jun 06

Tiffany did a very good job. The knots I had in my shoulders and neck were taken care of. I feel alot better afterwards.

by Anonymous on Apr 27

Loved my massage, this time I didnt have no pain afterwards.

by James on Apr 25

Worked well on the areas that were bothering me.

by Anonymous on Apr 21

She worked areas of concern.

by Karen on Apr 15

Best massage package.

by Deann on Apr 11

She knew exactly where I needed the most pressure and my trouble spots and really worked the knots out. I felt so much better

Malin K.

4 Verified Reviews

Book Now

In Office Services
Mobile Services

Bodywork Services

Massage with Malin

$85

60min

$125

90min

Select

Pregnancy Massage with Malin

$85

60min

Select

by Theresa on May 23

She was awesome.

by Anonymous on Apr 25

A as first time client Malin was very understanding and careful.

by Anonymous on Apr 22

Gave comment to my problem spots and Malin took that into consideration. Very good technique during the massage.

by Jake on Dec 13

Knew exactly what pressure to use. Left relaxed. Muscle tightness was relieved.

Leah T.

License: MI #

5 Verified Reviews

Book Now

I absolutely love to be a massage therapist! I love to make people feel pampered and taken care of. I have been doing it for over 10 years and it feels like a calling to me. I am not married and have no children so work is pretty much my life, that and God. I specialize in deep tissue massage but have many modalities that I offer, including Swedish, Hot Stone, pre-natal, reflexology and sports massage. I graduated from Stasio Institute of Massage in 2011 and have been blessed to be doing this ever since.

In Office Services
Mobile Services

Bodywork Services

Massage with Leah

$85

60min

$125

90min

Select

Pregnancy Massage with Leah

$85

60min

$125

90min

Select

Hot Stone Massage

$100

75min

Select

Foot Reflexology Add On

$20

20min

Select

Pregnancy Massage with Malin

$85

60min

Select

by Ginger on May 25

Leah does a great job with listening to what you want and deep tissue massage.

by Nancy on May 04

Got deep into my sore neck and shoulder muscles!!! And I loved the hands and feet massage!!

by Anonymous on Mar 23

Leah was very professional and really cares about her clients' needs. She is able to modify her technique in the best interest of her clients. I will definitely be back for more deep tissue massage!

by Michelle on Mar 23

She took the time to relax me, and help me put aside the stress. She is an advocate for her clients.

by Cynthia on Mar 16

Words cannot describe the unbelievably awesome treatment that was given to me by Leah. I didn't walk out of my session, I melted all the way to my car after the relaxation massage Leah gave me.

Average Rating:

4.93 (Based on 499 Reviews)

98 %

Ambiance

98 %

Professionalism

5star

94%

474

4star

3star

2star

1star

by John on Jun 2022

Verified

Clean facility, downtown location.

by Anonymous on Jun 2022

Verified

I would tell a friend to schedule an hour massage at Cloud 9; they are the best in town.

by Theresa on Jun 2022

Verified

Love it.

by Anonymous on Jun 2022

Verified

The atmosphere was very peaceful.

by Connie on Jun 2022

Verified

Tiffany gave me the best massage I’ve ever had! I was amazed at how great I felt. She was very professional and extremely efficient.

by Daniyel on Jun 2022

Verified

Kelli and team are wonderful! Very knowledgeable and experts in their field. Highly recommend!

by Derek on Jun 2022

Verified

It was a peaceful and relaxing atmosphere.

by Ginger on May 2022

Verified

Smaller space but still cute. My only concern is for people who have issues with stairs.

by Theresa on May 2022

Verified

Loved it. I'm hoping to be able to go back.

by Justine on May 2022

Verified

Friendly staff, very calm and soothing atmosphere. Would definitely recommend cloud 9 to anyone!!

by Natalie on May 2022

Verified

Amazing ladies that work here!!

by Anonymous on May 2022

Verified

Kelli is a very talented, and caring individual. The atmosphere at cloud 9 makes you feel very comfortable. I really appreciated the very personable experience.

by Nancy on May 2022

Verified

Very relaxing! Leah was very knowledgeable about her craft and has amazing strong hands. Would definitely recommend!

by Anonymous on Apr 2022

Verified

Kelli does amazing job working on wherever you are hurting. I always feel so good after I have a massage!

by Sue on Apr 2022

Verified

I have already told co-workers about it. It was amazing. Kelli did just as I asked and was very respectful and professional. I'll be booking again!

by Anonymous on Apr 2022

Verified

It was great.

by James on Apr 2022

Verified

Relaxing and a great place to go!

by Anonymous on Apr 2022

Verified

Very friendly

by Anonymous on Apr 2022

Verified

Best massage I have ever had. Wish I lived closer. Thanks Kelli!

by Anonymous on Apr 2022

Verified

Comfortable, professional, welcoming experience. Very happy with experience.

by Anonymous on Apr 2022

Verified

It was a perfect message!

by Karen on Apr 2022

Verified

Great place, to get a massage done.

by Deann on Apr 2022

Verified

Absolutely amazing massage. I felt incredible afterward. Loved it

by Anonymous on Apr 2022

Verified

It was great!

by Renee on Apr 2022

Verified

It's a great way to relax and unwind

by Gailene on Mar 2022

Verified

Kelli is the best, she is always professional and does a great job on a deep massage.

by Anonymous on Mar 2022

Verified

I just love this place. Lil piece of Heaven on Earth

by Anonymous on Mar 2022

Verified

I've told many friends and they'll be looking in to a visit with you all.

by Michelle on Mar 2022

Verified

Best place in town to get a massage, and practice self care.

by Brenna on Mar 2022

Verified

Amazing experience and massage. Will be back forsure!

by Cynthia on Mar 2022

Verified

Such a beautiful calm relaxing place. Love it!!

by Anonymous on Mar 2022

Verified

Relaxing, friendly environment. Perfect for a self-care retreat

by Debra on Mar 2022

Verified

I have told my friend how wonderful it was and they need to come to you and try it themselves.

by Anonymous on Mar 2022

Verified

It was very welcoming and I felt relaxed the whole time. I will definitely be back!

by Brenna on Mar 2022

Verified

Kelly is amazing! Had the best massage and i cant wait to go back for my next appointment! The spa is clean, comfortable, the atmosphere is relaxing and enjoyable.

by Margaret on Mar 2022

Verified

It was a very nice experience.

by Anonymous on Mar 2022

Verified

Got an appointment last minute and it was amazing!! Will definitely be back

by Anonymous on Mar 2022

Verified

So cute and warm welcoming vibes! They are knowledgeable and will make you feel very comfortable.

by Debe on Mar 2022

Verified

Very nice relaxing atmosphere.

by Nancy on Mar 2022

Verified

Yes, my masseuse was very pleasant and knew her craft well. I would go again

by Tina on Feb 2022

Verified

Definitely!

by Kayla on Feb 2022

Verified

Keli is fabulous! Go if you get a chance!

by Andrew on Feb 2022

Verified

100% relaxing experience Afterward i felt 10 years younger.

by Melissa on Feb 2022

Verified

This was my first massage, I was very nervous. Tiffany was amazing. So relaxing and I felt so much better after. Will definitely be back.

by Anonymous on Jan 2022

Verified

Very relaxing and exactly what I needed. Kelli did a wonderful job.

by Shannda on Jan 2022

Verified

Kelli always goes above and beyond. When I say she pampers me that is an understatement. I leave feeling great and she always checks in on me the next day. Thank you Kelli

Business response:

Thank you for continuing support!

by Jake on Dec 2021

Verified

Very friendly staff. Was greeted upon entering.

by Kelli on Dec 2021

Verified

Great experience. Had a nice relaxing sauna date with my husband.

by Kathleen on Dec 2021

Verified

Absolutely

by John on Dec 2021

Verified

Scheduling was a breeze...

by Amanda on Nov 2021

Verified

Kelli was such a sweet lady. So professional, knowledgeable, kind, and hospitable. I was nervous for my first time but once we starting talking I felt completely at ease. It didn’t feel like I was rushed or like i was just another customer. I felt special and welcomed and at the end of my massage I felt so relaxed and happy. I will be going more often and can’t thank her enough for such a wonderful experience. I’ll be telling all my friends as well! Warm regards, Amanda Jackson

Business response:

Thanks for the review! It was so great to meet you & hope to see you soon!

by Anonymous on Nov 2021

Verified

Yes!

by Joe on Nov 2021

Verified

Absolutely a great place, knowledgeable staff, they know what their doing.

by Janet on Oct 2021

Verified

Kelli has created a welcoming little oasis in beautiful downtown Ionia. I highly recommend!

by Cynthia on Oct 2021

Verified

Cloud 9 is the perfect place to be pampered. Once that door shuts to the outside world all your stress, tension and troubles fade away. Very relaxing atmosphere and friendly professional staff that always greets you with a smile.

by Karlee on Oct 2021

Verified

Cloud 9 is a very welcoming atmosphere and the rooms were spectacular. Very clean, smelled fantastic, had soft music playing, and was all around a great space.

by Sherrie on Oct 2021

Verified

I love this place!! It's nice,peaceful and always welcoming

by Juanita on Oct 2021

Verified

What an amazing, relaxing experience. Exactly what I needed and am so thankful for Kelli, her talent, her passion and her compassion. 💙

by Anonymous on Oct 2021

Verified

Ruth was very thorough and did a great job. It was the best massage I have ever had!

by Karen on Oct 2021

Verified

Very great place to get a massage!!

by Marlene on Oct 2021

Verified

Ruth did a fantastic job !! I was more than Happy !

by Anonymous on Oct 2021

Verified

Beautiful and relaxing place!

by Deann on Sep 2021

Verified

Beautiful, relaxing atmosphere. Has great energy.

by Anonymous on Sep 2021

Verified

This was the best thing I have done for myself in a long time. Ruth was amazing.

by Anonymous on Sep 2021

Verified

Did not do extra work on problem areas. Still having problems. Good general massage

by Derek on Sep 2021

Verified

Ruth was able to get my inflamed shoulder nerve to relax and it's not hurting like it was before. She was also able to get my feet to feel better than they have in a couple of years. She's improved my health and I'm definitely coming back.

by Niki on Sep 2021

Verified

Grateful to have this right downtown

by Jennifer on Sep 2021

Verified

I definitely recommend Ruth for your massag!

by Anonymous on Sep 2021

Verified

What a great experience, so happy new spa site is right on Main Street in Ionia! I highly recommend you try it!!

by Anonymous on Sep 2021

Verified

The atmosphere is so relaxing and comfortable! They treat you like friends, not customers:)

by Tracy on Aug 2021

Verified

Love the new store. Great job

by Rachel on Aug 2021

Verified

10/10 recommended

by Rachel on Aug 2021

Verified

Love the new location. Clean, quiet and relaxing.

by Debra on Aug 2021

Verified

Best massage that you can get. Heavenly.

by Anonymous on Aug 2021

Verified

They were very friendly and the facilities were beautiful.

by Anonymous on Aug 2021

Verified

The new facility is really beautiful and the room I was in is very calming. I have had several massages at different venues; Cloud 9 has always been my favorite. I feel so relaxed and calm when I leave the building.

by Anonymous on Aug 2021

Verified

Tori did an amazing job. She exceeded my expectations.

by Anonymous on Aug 2021

Verified

Probably not needed

by Sue on Jul 2021

Verified

I always look forward to my appointmesnts at Cloud 9!

by Anonymous on Jul 2021

Verified

Yes, I would.

by Karen on Jul 2021

Verified

Felt safe and at peace here.

by Kim on Jul 2021

Verified

I would recommend, but tell them the hot stone massage is a waste. The Mother’s Day full massage was soo much better.

by Anonymous on Jul 2021

Verified

Tori is AMAZING!! She did a wonderful job attacking my problem areas. Looking forward to my next massage.

by Ariel on Jul 2021

Verified

I loved my massage, facial and foot scrub!

by Dana on Jul 2021

Verified

This is an amazing place! The staff are all wonderful and caring. They spend time asking questions to identify my needs and do their best to meet them. They also have LOTS of wonderful natural remedies for allergies, stress, pain, etc. that don't poison your body like pharmaceutical drugs can. It also always smells wonderful and the ambiance is really pretty and comforting.

by Kyle on Jun 2021

Verified

Heather does a wonderful every time!

by Gemma on Jun 2021

Verified

I love the new space! Very calming and smells amazing!

by Misty on Jun 2021

Verified

I have always loved the atmosphere.

by Ryan on Jun 2021

Verified

The new facility is beautiful relaxing comfortable and very professional.

by Sharron on Jun 2021

Verified

I had not had a massage in quite a while due to Covid among other things. It was great to get back to Kelli and she is great. Love her new place.

Business response:

Sharron, it was so great to see you again. Kelli

by Dan on Jun 2021

Verified

Clean professional work place, tailored to your needs.

by Anonymous on Jun 2021

Verified

We LOVE the new location!

by Anonymous on Jun 2021

Verified

The atmosphere is so relaxing and calming!

by Anonymous on Jun 2021

Verified

The new location is great! Can’t wait to see what new things they do with it.

by Kelly on May 2021

Verified

Excellent and very knowledgeable about their products. 👍🏻👍🏻

by Jilley on May 2021

Verified

The lobby is adorable and welcoming. The room was dim, quiet, and relaxing.

by Brenda on May 2021

Verified

Absolutely.

by Amber on May 2021

Verified

I would highly recommend Cloud 9. Been going for years.

by Daniel on May 2021

Verified

Friendly atmosphere, very clean facility, Heather was very thoughtful, and thorough!

by Anonymous on May 2021

Verified

Wonderful group of ladies. Wonderful atmosphere and very relaxing.

by Melissa on May 2021

Verified

Highly recommend! Can't wait until my next appt! Relaxing and she makes you feel so welcome and comfortable!

by Lisa on May 2021

Verified

Heather did amazing! I love the place, it is so beautiful and relaxing.

by Alissa on May 2021

Verified

I love Cloud 9! Tori is always so good at massage therapy, and I always leave feeling like a million bucks. I am so happy to have found a high quality spa so close to home!

by Kayla on May 2021

Verified

Love, new location is beautiful.

by Sam on May 2021

Verified

She is very welcoming and carries great conversation!

by Gailene on Apr 2021

Verified

I would refer her to friends, she is learning but has good technique. Very friendly and nice. Enjoyed the massage

by Natasha on Apr 2021

Verified

Will not go anywhere else around.

by Jenna on Apr 2021

Verified

Cloud 9 is always a clean and professional environment. It’s warm and inviting. The Cloud 9 girls are amazing!!

by Hannah on Apr 2021

Verified

Very cute place!

by Lindy on Apr 2021

Verified

Love it here!! Heather was great! Wonderful experience!

by Nicole on Apr 2021

Verified

Wouldn't go anywhere else!!!

by Kim on Apr 2021

Verified

The staff is very helpful and knowledgeable. I love the atmosphere. It's very down to earth and welcoming.

by Anonymous on Apr 2021

Verified

My massage from Tori was wonderful! A great place for a massage!

by Sam on Apr 2021

Verified

From the moment I pulled in the driveway I was increasingly relaxed. Cozy setting, warm, inviting, & friendly. Tori was amazing and knowledgeable and she herself has every relaxed and calming air to her. I felt better than I felt in years after my visit and plan on going again very soon!

by Anonymous on Apr 2021

Verified

Kelli does a phenomenal job, I always leave feeling relaxed and rejuvenated!!

by Kathy on Mar 2021

Verified

Best massage ever! Extremely professional and amazing. Best night of sleep following massage in weeks.

Business response:

I am so happy to hear you got a good night's sleep! Thank you for the review! Kelli

by Ashley on Mar 2021

Verified

My experience was amazing! I loved my massage!

by Darrell on Mar 2021

Verified

Kelli is knowledgeable and cares about your health

by Anonymous on Mar 2021

Verified

Great & peaceful place to rid of an stressful environment.

by Donna on Mar 2021

Verified

Very calming atmosphere!

by Missy on Mar 2021

Verified

Seriously one of the best massage therapists I have ever had!

Business response:

Thanks for the great review! She is amazing!

by Cynthia on Mar 2021

Verified

Beautiful place in a tranquil setting amongst a serene relaxing area.

by Anonymous on Feb 2021

Verified

I would recommend to anyone!

by Gailene on Feb 2021

Verified

Excellent, best my neck has felt in awhile.

by Laurie on Feb 2021

Verified

She is great

by Laurie on Feb 2021

Verified

For anyone on the fence about a cupping massage, Kelli is amazing! She made sure I was comfortable the whole session and made it such a delightful experience I scheduled another.

by Anonymous on Feb 2021

Verified

Heck yes!

by Michelle on Feb 2021

Verified

Great place to get self care! Recommended to all my nurse friends!

by Anonymous on Feb 2021

Verified

Great little place! Excellent service and quality massage. Will definitely be going back.

by Anonymous on Feb 2021

Verified

Love the atmosphere!

by Anonymous on Feb 2021

Verified

The facility is very peaceful and relaxing.

by Anonymous on Feb 2021

Verified

Definitely recommend Cloud 9 for very relaxing experience. Tori does a great job finding areas that need attention!

by Pat on Feb 2021

Verified

Very pleasant and relaxing.

by Anonymous on Jan 2021

Verified

Very nice and welcoming!

by Cathy on Jan 2021

Verified

This is just what I needed! I think I’ll make a habit of getting a massage on a regular basis!

Business response:

Good for you for taking time for self care!

by Dan on Jan 2021

Verified

Outstanding results from the deep tissue massage , game changer

by Nichole on Jan 2021

Verified

Great experience

by Cody on Jan 2021

Verified

This is the best place I have ever been.

Business response:

Thank you for the great review Cody!

by Anonymous on Jan 2021

Verified

Always an enjoyable experience and so relaxing!!

by Tami on Jan 2021

Verified

Always a wonderful experience!

by Shawn on Jan 2021

Verified

Great environment!!

by Angela on Dec 2020

Verified

I have to say, I have been to other places for massages as I feel it is part of over all health, but these girls are amazing! Very knowledgeable, professional and extremely great at their craft. If you are ever reluctant about getting a massage, try this place out first! Dont waste your time and money elsewhere. I am positive you will also have an amazing experience and be left wondering why you waited so long!!

Business response:

Thank you for the great review Angela!

by Anonymous on Dec 2020

Verified

Great job done by Willow. Utmost professionalism. I would recommend her services to all of my friends.

by Maggie on Dec 2020

Verified

It's always relaxing and areas that need extra attention are addressed.

by Steve on Dec 2020

Verified

That it is a good place for massage and relaxing.

by Anonymous on Dec 2020

Verified

Great experience!

by Dan on Dec 2020

Verified

I have arthritis and a lot of pain , I am also on my feet constantly. massage is a game changer and a big stress reliever !

by Heather on Dec 2020

Verified

I would tell my friends if they want to feel serenity in the woods, go to Cloud 9! This was my first experience getting massaged and I can’t believe what I have been missing. It was so relaxing! I felt very comfortable at cloud 9 as it’s not your average massage place. Right when you walk in, you feel a sense of calm. The lighting and the vibe is so inviting. I will definitely be back! Thank you Kelli! ♥️

by Sarah on Nov 2020

Verified

Yes!

by Anne on Nov 2020

Verified

Such a sweet space tucked away in the country.

by Anonymous on Nov 2020

Verified

by Mark on Oct 2020

Verified

Great Job! Would highly recommend!

by Anonymous on Oct 2020

Verified

Good pressure and worked out some tightness. Felt great when I left

by Darcy on Oct 2020

Verified

You feel so relaxed from the moment that you walk thru the door! They are so welcoming and friendly! They make you feel so comfortable, like they have known you forever:) Kelly is such a positive energy and just being around her wants you to be in a better mood:)

Business response:

Thank you for the great review!

by Nicole on Oct 2020

Verified

Best Birthday gift! First time with Tori & she did amazing 🥰

by Laurie on Oct 2020

Verified

She did a great job . The only thing I missed I would like it deeper and my hands and feet done .Being that I am new I need to let her know what I want as for her she was great and I coming back soon..

Business response:

Thanks for the review! Yes, please always make sure you vocalize what you would like different.

by Latisha on Oct 2020

Verified

Willow is very friendly and makes you feel very comfortable. Highly recommended!!

by Anonymous on Oct 2020

Verified

I have received massage here over the past few years- Love the ambience. It definitely starts the relaxation process as soon as you walk in the door. I have had both Kelli and Victoria, and they were both wonderful massage therapists. They are professional, but extremely relaxed and passionate about their profession. I will be returning soon.

Business response:

Thanks for the great review! Hope to see you soon.

by Latisha on Oct 2020

Verified

This was the first time here and I would most definitely recommend to others and come back. The staff is so professional, as well as personable, and make you feel right at home. The massage was out of this world. AMAZING!!!!!

by James on Oct 2020

Verified

Great atmosphere and my therapist Willow is a consummate professional.

by Maggie on Sep 2020

Verified

Loved the overall feel of the building. Very cozy.

by Anonymous on Sep 2020

Verified

The atmosphere is so relaxing.

by Lisa on Sep 2020

Verified

Always feel so much better after a deep tissue massage with kelly!

by Gloria on Sep 2020

Verified

I have some medical issues. Tori is very thorough and cares about any issues I am having and adjusts the massage accordingly.

by Deb on Sep 2020

Verified

I love coming to Cloud 9! From the moment you walk in and hear the music and smell the oils you immediately feel calm.

by Anonymous on Sep 2020

Verified

Was so relaxing..Willow did her best to help keep my head from getting stuffy.

by Amber on Sep 2020

Verified

Willow has always done a wonderful job

by Nancy on Sep 2020

Verified

Loved everything!! Felt amazing afterwards!

by Darcy on Sep 2020

Verified

Kelli is very thorough and goes above and beyond to make sure that she has all the information to make the best program for you!

Business response:

Thank you! Cannot wait to work with you...

by Anonymous on Sep 2020

Verified

Love your facility, very relaxing and calming.

by Cody on Sep 2020

Verified

Its a really nice place to go and relax.

by Lynn on Sep 2020

Verified

Kelly did such a great job listening to my needs and making me feel very comfortable and relaxed during my session. I can’t wait for my next massage! Thank you so much 😊

Business response:

Thanks for the review! I’m so happy you’re taking time to take care of you!

by Anonymous on Aug 2020

Verified

Beautiful country setting!

by Anonymous on Aug 2020

Verified

No complaints whatsoever.

by Karen on Aug 2020

Verified

It was great massage.

by Laurie on Aug 2020

Verified

Willow was very kind and professional, not to mention the massage was fantastic. It did not feel like I was just another client. Amazing experience! Worth the drive! I booked another appointment with her. The ambiance is also amazing, tension just rolls away as soon as you walk in.

Business response:

Thanks for the feedback!

by Robin on Aug 2020

Verified

I went in with a lower back pain. After the massage, I got better and better. Keep up the great job ❣️

by Gerri on Aug 2020

Verified

There is nothing to dislike at Cloud 9

by Katie on Aug 2020

Verified

I love going to Cloud 9. Nestle in the woods it is a calming and inviting space. Great care is taken to make sure it is clean and safe.

by Ashton on Aug 2020

Verified

Friendly and knowledgeable staff.

by travis on Aug 2020

Verified

Relaxing atmosphere, skilled staff who are professional and friendly. Only complaint is that it is difficult to find and opening for an appointment, which is probably due to the positives listed a above.

by Anonymous on Aug 2020

Verified

Love this place

by Anonymous on Aug 2020

Verified

Love this place

by Karen on Jul 2020

Verified

I really like Willow very sweet girl. She did an excellent job I can't wait till our next visit. And she paid close attention to the areas that were very tight and needed extra work.

Business response:

Thank you for the review!

by Teresa on Jul 2020

Verified

I loved all of it, I was totally relaxed. Thank you

by Rachel on Jul 2020

Verified

Victoria is amazing . She is so caring and attentive. She really wants you to have the best experience. I always feel amazing after a massage from her.

by Samantha on Jul 2020

Verified

by Jessica on Jul 2020

Verified

Very nice, cute place.

by Anonymous on Jul 2020

Verified

Cloud 9 is always a special, relaxing experience!

by Joe on Jun 2020

Verified

Good people.

by Hillary on Jun 2020

Verified

This is always a great place to get a massage. Very relaxing

by Anonymous on Jun 2020

Verified

Would like to choice the music

by Anonymous on Jun 2020

Verified

Always great

by Heather on Jun 2020

Verified

Enjoyed my experience at Cloud 9. Very clean and sanitary. Loved the relaxed atmosphere!

by Nancy on Jun 2020

Verified

Everything was AWESOME! Tori is fabulous

by Andres on May 2020

Verified

Very professional place

by Anonymous on Mar 2020

Verified

It was a great first time visiting this place

by Cynthia on Mar 2020

Verified

Absolutely love everything about Cloud 9

by George on Mar 2020

Verified

The place is always so warm and welcoming. Kelli has tons of great products to help keep you healthy.

Business response:

Thank you!

by Gailene on Mar 2020

Verified

Did not spend much time on the location that I need the most. Much of the time on my lower legs and arms

by Brenda on Mar 2020

Verified

Liked the experience greatly. My neck and back loved it. Thank you much Willow

by Nancy on Mar 2020

Verified

The relaxation of being massaged calmly yet effectively, the hot towels, and overall peaceful atmosphere was outstanding!

by Floyd on Mar 2020

Verified

I realize you state not to wear perfume or anything in that nature but the fragrance that was present could be just as bad for customers. I thought that it was almost too much but that is my opinion other than that all the services were great very relaxing and on time.

Business response:

Ok! We can note that in your notes not to have essential oil going. Was there a scent in your room or the waiting room? We use essential oils not anything with fragrance.

by Nicole on Mar 2020

Verified

Love the atmosphere 💞

by Anonymous on Feb 2020

Verified

Very relaxing!

by Anonymous on Feb 2020

Verified

I liked how small and intimate everything is. Walking straight in makes you loosen up and look at just how cute the interior looks.

by Angie on Feb 2020

Verified

Very highly recommend Cloud 9!!

by Kevin on Feb 2020

Verified

Experience was great

by Missy on Feb 2020

Verified

The massage was perfect! Not too "deep tissue"... just "enough" !!!

by Lauren on Feb 2020

Verified

First time experience having a massage and using the sauna. Everything was wonderful!

by Joleane on Feb 2020

Verified

I love this place, it's so nice and relaxing. Kelly is great at what she does and I will definitely become a regular customer.

Business response:

Thank you for the great review! I hope to see you soon. You need it!

by Kim on Feb 2020

Verified

Awesome...

by Anonymous on Feb 2020

Verified

Very relaxing and she focused on areas that were in need of attention

by Kassidy on Feb 2020

Verified

Love visiting Cloud 9 - tucked back away from the chaos of the world :)

Business response:

Thank you! It is nice to get somewhere quiet and quiet the mind!

by Marvid on Feb 2020

Verified

Lovely, quiet location in the woods. Very welcoming, comfy, accommodating, easy parking. Good products to supplement their services.

by Krista on Feb 2020

Verified

The only thing I disliked was, I could hear people talking and boxes be opened. I just feel that when you get a message it's suppose to be relaxing and quite.

by Gailene on Jan 2020

Verified

Excellent as always

by Lora on Jan 2020

Verified

Willow is wonderful!

by Anonymous on Jan 2020

Verified

Always relaxing

by Cynthia on Jan 2020

Verified

Absolutely love Cloud 9

Business response:

Thank you for the great review and for sticking with us through all our changes!

by Kirsten on Jan 2020

Verified

Absolutely loved The location. Very nice.

by Arika on Dec 2019

Verified

Very home like feeling, very nice place for a small business. Love its location! I will be going back

by George on Dec 2019

Verified

Awesome atmosphere, with friendly, professional people.

by Russ on Dec 2019

Verified

Wonderful job!!!

by Scott on Dec 2019

Verified

Kelli was amazing, very professional, amazing massage, felt extremely relaxed during and when I left. Will definitely go again.

by Bonnie on Nov 2019

Verified

Cloud 9 is a wonderful place. I enjoy going there, the staff is very friendly. They make you feel very comfortable, and relaxed. I would recommend them to everyone.

by Mallory on Nov 2019

Verified

I loved everything about it! Super relaxing!!

by Jackie on Nov 2019

Verified

It's a treasure in the woods.

by Tabatha on Nov 2019

Verified

Ease of setting up an appointment. Ambiance is awesome!

by Sara on Nov 2019

Verified

Very relaxing experience! Cute little place nestled in the woods with a rustic feel! Would recommend to anyone who needs a personalized, relaxing experience!

by Dan on Nov 2019

Verified

Nothing to dislike about my visit.

by Anonymous on Nov 2019

Verified

I like the country, relaxing atmosphere

by Anonymous on Nov 2019

Verified

Always clean, peaceful & good environment to relax.

by Anonymous on Oct 2019

Verified

Was very pleased with everything. I felt so much better after my session. Great place

by Tina on Oct 2019

Verified

Such a relaxing atmosphere, a very cute and cozy shop!

by Tami on Oct 2019

Verified

Always amazing experience

by Anonymous on Oct 2019

Verified

Always a great experience!!

by Stephanie on Oct 2019

Verified

First time I have ever had a message. I would go back again

by Elizabeth on Sep 2019

Verified

The facility was lovely and relaxing.

Business response:

Thank you for the great review!

by Debbie on Sep 2019

Verified

Cute! Calming! Clean and Close to home! What more could I ask for?

by Tonia on Sep 2019

Verified

Atmosphere is wonderful, and relaxing. Wouldn't change a thing.

Business response:

Thank you!

by Lori on Aug 2019

Verified

It was very nice.

by Cynthia on Aug 2019

Verified

Absolutely love Cloud 9!

Business response:

Thanks for the review! Thank you for sticking with us through all our changes over the years.

by Craig on Aug 2019

Verified

Outstanding service as always.

Business response:

Thanks for the great review!

by Nikki on Aug 2019

Verified

Nothing like it in the world. A wonderful place to go and get the best service.

Business response:

Thanks for the great review!

by Tamara on Aug 2019

Verified

It was nice and relaxing.

by Ricky on Aug 2019

Verified

Clean

by Anonymous on Aug 2019

Verified

Very quiet and peaceful place.

by Anonymous on Aug 2019

Verified

The place was so calming!

by Karen on Jul 2019

Verified

it was very good.

by Anonymous on Jul 2019

Verified

Great atmosphere!

by Tabatha on Jul 2019

Verified

Atmosphere and equipment used is amazing. For a small in the country spa...it brings big city flare!

Business response:

Thanks for the review and I sure hope your back is better soon.

by Toni on Jul 2019

Verified

Always a great experience.

by Anonymous on Jul 2019

Verified

No comment needed

by Anonymous on Jul 2019

Verified

Very pleasant facility!My massage

by Nita on Jul 2019

Verified

Missy was awesome, she really hit all points of my full body massage. It was my first time at Cloud 9 and I will be returning. Thanks for the great massage Missy!!

by Tina on Jul 2019

Verified

Tried the facial as an add on for the first time. It was fantastic. Services are always professional, atmosphere perfect, and the best massage ever. Wish I had time to go more often!

by Bill on Jun 2019

Verified

????????

by Anonymous on Jun 2019

Verified

Clean, not great with sound proofing

by Molly on May 2019

Verified

AMAZING!! Cannot say enough great things!! Thanks for providing such great services and staff!!!

by Anonymous on May 2019

Verified

I LOVE BEING TREATED AT CLOUD 9!!! THE MASSAGE PEOPLE ARE AN AMAZING BLESSING TO MY BODY!!!

by Anonymous on May 2019

Verified

So relaxing!

by Anonymous on May 2019

Verified

Excellent service!

by Anonymous on May 2019

Verified

G-R-R-R-EAT!

by Anonymous on May 2019

Verified

It's such a relaxing environment from the moment you enter. The walls are a little thin & noises can get distracting but the amazing massage is worth it!

by Melissa on May 2019

Verified

One of thr most relaxing places I have been....cute and worked with my schedule for my appt.

by Anonymous on May 2019

Verified

A cute little place and very comforting and welcoming,

by Tammy on Apr 2019

Verified

I like the peace and tranquility every time I have a massage at Cloud 9; and the sheets smelled good!

Business response:

Tammy, so glad you like the smell of the sheets. We use 100 natural laundry detergent and essential oils for the dryer!

by Anonymous on Apr 2019

Verified

Always makes me feel better

by Kari on Apr 2019

Verified

Loved everything

by Anonymous on Apr 2019

Verified

Great Place

by Amber on Apr 2019

Verified

Very clean, knowledgeable and relaxing!

by Nancy on Mar 2019

Verified

Great place & service!

Business response:

Thank you for the great review! We hope to see you back soon.

by Robin on Mar 2019

Verified

Very relaxing atmosphere. I can't wait to return.

by Rodney on Mar 2019

Verified

This is a great relaxing place! Kelli has a great heart too! Mindy (rodney's wife)

by Anonymous on Mar 2019

Verified

Cute and quaint area :)

by Natasha on Mar 2019

Verified

Will not go anywhere else!

by Maggie on Mar 2019

Verified

Always welcoming and relaxing.

by Jerry on Mar 2019

Verified

The atmosphere was very relaxing and was very professional. Kelli has a vast knowledge of nutrition and I would highly recommend seeing Kelli if your goal is to live a healthier/better lifestyle.

by Matt on Mar 2019

Verified

N/a

by Anonymous on Mar 2019

Verified

I loved it all!

by Rachel on Feb 2019

Verified

Nice quite environment

by Anonymous on Feb 2019

Verified

Will be setting another appointment ASAP.

by Melissa on Feb 2019

Verified

Amazing place to go to. Friendly atmosphere and knowledgeable people

by Debbie on Feb 2019

Verified

I loved everything about it.

by Rachel on Feb 2019

Verified

Clean and calming

by Jenn on Feb 2019

Verified

Hands down an amazing spa

Business response:

Thank you for the review! I hope to see you again soon. Kelli

by Anonymous on Feb 2019

Verified

N/A

by Marissa on Feb 2019

Verified

Amazing and calm atmosphere. Very impressed

Business response:

Thank you for the review! I hope you can make it back out again soon...

by Tracie on Jan 2019

Verified

This was my first time at Cloud 9. I couldn't have been happier. The massage table was so warm and cozy that I didn't want to leave.

Business response:

Thank you for taking the time to review us! I'm so happy to hear you were nice and warm! Have to keep those tables warm in this winter weather!

by Misty on Jan 2019

Verified

My Massage was very nice I havs been having neck and shoulder issues and Tori worked on thoses areas.

by Misty on Jan 2019

Verified

Kelli is an amazing person in general and it shows that she cares about her clients.

by Sandy on Jan 2019

Verified

Misty did a great job

by Anonymous on Jan 2019

Verified

Great place

by Karen on Jan 2019

Verified

Very happy with my massage!

by Anonymous on Jan 2019

Verified

Nice place for a massage

by Anonymous on Jan 2019

Verified

Absolutely love cloud 9! Such a great group of therapists!

by Vicki on Jan 2019

Verified

Always walk out feeling better !

by Molly on Dec 2018

Verified

I love everything. The sauna, the facility, the therapists and the items for sale.

by Estela on Dec 2018

Verified

Everything was wonderful

by Anonymous on Dec 2018

Verified

My body always feel better.

by Sue on Nov 2018

Verified

I LOVED everything about my experience. What a special, cozy place. My husband gave me a gift certificate for Christmas, and I believe it was a Christmas package. It was lovely, and so very relaxing.

by Jason on Nov 2018

Verified

Place smelled great and the music was perfect

by Rachel on Nov 2018

Verified

Wonderful atmosphere

by Ida on Nov 2018

Verified

This was my first time at Cloud 9. I will definitely be going again!

by Grace on Nov 2018

Verified

Such a nice atmosphere!

by Nancy on Nov 2018

Verified

It was very relaxing and Kelli was so kind and explained everything.

Business response:

Nancy, I am so glad you took the time to get a scan! Sorry I was late....

by Sara on Nov 2018

Verified

Love Cloud 9! Very warm and welcoming. Atmosphere makes you feel comfortable as soon as you come inside. Could never think of going anywhere else!

by Anonymous on Oct 2018

Verified

No complaints, would return for future visits

by Dan on Oct 2018

Verified

Rooms are clean and very well kept , ambiance is excellent!

by Estela on Oct 2018

Verified

Loved it all! So relaxing ...feel so much better can't wait to go again!

by Stacey on Oct 2018

Verified

Nice, relaxing setting

by Anonymous on Oct 2018

Verified

Very relaxing atmosphere.

by Kitty on Oct 2018

Verified

Erin was great! The place was adorable! Thank you. I felt like queen!

by Christy on Oct 2018

Verified

What a neat place! I love it!

by Diane on Oct 2018

Verified

It was perfect for me Kelli! I have to remember how important it is for me to get a massage more often. Thank you!

Business response:

Yes it is important!!! Hope to see you back very soon....

by Anonymous on Oct 2018

Verified

Great work on my neck and shoulders

by Jeremiah on Oct 2018

Verified

Cute little place, clean bathroom, nice rooms. The only thing I noticed is the music playing during the massage had commercials, and for me it was a little distracting.

by Sharron on Sep 2018

Verified

Cloud 9 is a very relaxing place to have a massage.

by Gailene on Sep 2018

Verified

Very nice and cozy, warm touches

by Anonymous on Sep 2018

Verified

Very relaxing atmosphere.

by Anonymous on Sep 2018

Verified

A very relaxing enviorment

by annette on Sep 2018

Verified

Always helpful & healing thank you!!

by SANDRA on Aug 2018

Verified

Missy was very nice and knew her stuff. Nice and relaxing. I loved it.

by Misty on Aug 2018

Verified

I absolutely love the atmosphere as it is very relaxing.

by Tammy on Aug 2018

Verified

Missy knew my issues before I had arrived and focused on the key areas of my body.

by Molly on Aug 2018

Verified

Love this place.

by Matt on Jul 2018

Verified

Great place

by Anonymous on Jul 2018

Verified

When I first got there I was a little creeped out. The building was at the end of a long wooded dirt driveway and the was only one other car there so I thought it was kinda sketchy looking. Once you enter the building though, it has a very homey feel.

by Anonymous on Jul 2018

Verified

We really enjoyed our massages. Thank you.

by Autumn on Jul 2018

Verified

Liked everything! So relaxing!

by Craig on Jul 2018

Verified

as always fantastic

by Nancy on Jul 2018

Verified

Relaxing, welcoming, kind and above all very knowledgable!

by Gailene on Jun 2018

Verified

Place was cute, clean and relaxing for sure.

by Kathy on Jun 2018

Verified

As always very nice and I loved the oils that were being difused

by Anonymous on Jun 2018

Verified

Peaceful atmosphere, friendly and professional

by Jarrod on Jun 2018

Verified

I always love walking into Cloud 9 knowing it's gonna be a wonderful experience!

by Anonymous on Jun 2018

Verified

Deep tissue with Kelli is always amazing

by Anonymous on Jun 2018

Verified

I love how cozy and welcoming Cloud 9 is.

Business response:

Thank you! You are welcome to sit and relax anytime after your massage or enjoy some time in the infrared sauna!

by Misty on Jun 2018

Verified

Everything about Cloud 9 is just amazing.

by Anonymous on Jun 2018

Verified

Very relaxing. Need to get there more often.

by LINDA on Jun 2018

Verified

peaceful place

by Sue on Jun 2018

Verified

cloud 9 is an amazing retreat - a piece of heaven!

by Virgene on May 2018

Verified

The dimly lit room and warm blankets were very nice.

by Ricky on May 2018

Verified

Very Nice

by Autumn on May 2018

Verified

Very accommodating!

by Anonymous on May 2018

Verified

I haven’t had a headache since my massage!

by Trista on May 2018

Verified

Environment was very relaxing and inviting. Missy was easy to talk to and very knowledgeable. Great experience!

by Holly on Apr 2018

Verified

Such a nice relaxing environment! I’ll definitely be back!

by Tammy on Apr 2018

Verified

The Spa atmosphere was beautiful, calming and inviting.

by Anonymous on Apr 2018

Verified

Cloud 9 is an awesome place to unwind and relax, let the stress of the day go. If you haven't tried it , I'd encourage you to schedule a visit you won't regret it.

by Anonymous on Apr 2018

Verified

The quiet and relaxing atmosphere

by Melissa on Apr 2018

Verified

Appreciated the calming atmosphere.

by Craig on Apr 2018

Verified

awesome team at Cloud 9

by Melissa on Mar 2018

Verified

This was my first experience and I enjoyed it immensely. Looking forward to returning.

by Latoya on Mar 2018

Verified

Very nice place. Clean. Relaxing environment. Missy was extremely nice and accommodating to all my needs and made sure I felt comfortable.

by Brenda on Mar 2018

Verified

Loved it. It hurt but my bad back really is feel g better

by Brenda on Mar 2018

Verified

Beautiful place!

by Amanda on Mar 2018

Verified

very nice

by Daniyel on Mar 2018

Verified

Wonderful place, fantastic massage therapists! Highly recommend!

by Nicole on Mar 2018

Verified

Loved the atmosphere ???? and Missy was very nice and professional. If I could afford it I'd go once a week! Great place to relax for a few hours!

by Gailene on Mar 2018

Verified

Always cozy and warming atmosphere

by Shannda on Mar 2018

Verified

The fragrance free atmosphere is AWESOME!!!

by Rodney on Mar 2018

Verified

I love the heart of the ladies who work at Cloud 9! It was a GREAT relaxing experience. :)

by Michelle on Mar 2018

Verified

The place is a cute little clean environment. The massage room was dark and very relaxing. Loved the warm table.

by Joyce on Mar 2018

Verified

It was the best massage I have ever had

by Sharon on Feb 2018

Verified

Wow... is all I can say..... Missy worked with us and made the gift and experience great. We have scheduled more dates ....????

by Anonymous on Feb 2018

Verified

These girls do awesome work!

by Anonymous on Feb 2018

Verified

I had a very enjoyable experience, as I always do.

by Suzanne on Feb 2018

Verified

I thought the spa itself has so much charm! Very inviting and comfortable atmosphere.

by Karen on Feb 2018

Verified

Very cute place to visit. I think this is one of Ionia Counties best kept secrets.

by Solane on Feb 2018

Verified

Very good first experience. I treated myself for my birthday and I was pleased with the massage, reflexology and the sauna!

by Anonymous on Jan 2018

Verified

Very clean and professional!

by Angela on Jan 2018

Verified

What an unbelievable combination! Missy did my last massage, Kelli did my most recent. Not only are both ladies great massage theropists, but the caring, compassion and concern they show for there clients adds that invaluable touch that makes the experience comfortible & safe. The over all package is worth...well more than I can say.

Business response:

Thank you Angela! xoxo

by Molly on Jan 2018

Verified

Love the staff and the place.

by Ashlee on Jan 2018

Verified

Enjoyed the hole experience.

by Nancy on Dec 2017

Verified

It was an amazing experience for my body! So much relief was provided.

Business response:

Glad you got in Nancy!

by Anonymous on Dec 2017

Verified

Affordable, rustic and relaxing building design. Friendly staff.

by Steve on Dec 2017

Verified

Great place and the rooms are set up well

by Sue on Dec 2017

Verified

Very comfortable and relaxing - charming!

by Donna on Dec 2017

Verified

Love the small personal atmosphere.

by Angela on Dec 2017

Verified

Missy listened and responded appropriately to my medical situation. She was kind, approachable and very professional. The atmosphere was clean and neat. She also adjusted the environment to assist in meeting my needs. I would recommend Cloud 9 to everyone no matter if it your first or 100,0000 massage.

by Craig on Dec 2017

Verified

Flexibility of scheduling.

by Karen on Dec 2017

Verified

It was a great massage!!

by Brandon on Dec 2017

Verified

Best massage ever.

by Cinnamin on Nov 2017

Verified

Love the new shop!

by Molly on Nov 2017

Verified

It is always a pleasure to visit Cloud 9.

by Natasha on Nov 2017

Verified

So much more inviting than any place I have been so far!

by Chris on Nov 2017

Verified

She knew her muscle groups and was able to get to them and loosen them up!

by Anonymous on Oct 2017

Verified

The soft music was very comforting and I was very relaxed. The massage relieved some of the gravely feeling in my neck.

by Janet on Oct 2017

Verified

Loved it!

by Anonymous on Oct 2017

Verified

A place that is off the beaten path and full of relaxation.

by Anonymous on Oct 2017

Verified

Quiet and relaxing

by Jason on Oct 2017

Verified

Nothing

by Kaci on Sep 2017

Verified

The whole experience was fantastic!!

by Maggie on Sep 2017

Verified

Nice to talk to

by Arlo on Sep 2017

Verified

It was awesome very well put together

by Patrick on Sep 2017

Verified

Very relaxing place to have a massage

by Caety on Sep 2017

Verified

It was amazing!!

by Mary on Aug 2017

Verified

As always, a very comfortable and calming environment.

by Nancy on Aug 2017

Verified

It was a very nice experience.

by annette on Aug 2017

Verified

Relief!!

by Molly on Aug 2017

Verified

Cloud 9 is the best place. Very nice and quaint. Everyone I have ever has is very professional.

by Anonymous on Jul 2017

Verified

Great Service

by Jarrod on Jun 2017

Verified

Love this place!

by Emily on Jun 2017

Verified

Kelli is amazing and sweet and an excellent massage therapist!!!

by Anonymous on Jun 2017

Verified

Missy did a great job and would recommend her to others!

by Cindy on Jun 2017

Verified

Very clean, relaxing, enjoyable environment. Easy to find. Very pleases

by Craig on Jun 2017

Verified

as always massage was great

by Anonymous on May 2017

Verified

Very good massage, too much talking during it though.

Business response:

Sorry about the talking. I will discuss this with her. The therapist should NOT talk unless the client starts the conversation so I apologize for this and hope this does not interfere with you coming to get another massage.

by Kathy on May 2017

Verified

Very comfortable and relaxing

by Shanna on May 2017

Verified

Very clean

by Dayna on May 2017

Verified

It is such a relaxing environment. I love it!

by Shanna on May 2017

Verified

Bamboo

by Tiffany on May 2017

Verified

The building and ambiance was very soothing and calm. Clean facility as well.

by Anonymous on May 2017

Verified

Always helps with my tight muscles so I can function again!

by Amanda on Apr 2017

Verified

Oh my, Lindsey is awesome! Thank you!

by Sharron on Apr 2017

Verified

Cloud 9 is a very relaxing place.

by Gailene on Apr 2017

Verified

Awesome as usual

by Missy on Apr 2017

Verified

Nice and clean and professional.

by Robin on Apr 2017

Verified

I really enjoyed my message! It was genuinely gentle & thorough. I felt very relaxed. Can't wait to go again!

by Sue on Apr 2017

Verified

I loved the total experience - the atmosphere set the mood - everything was perfect!

by Anonymous on Apr 2017

Verified

Im still sore in my lower back i dont know if thats normal but i totally enjoyed my massage and Lindsey was very nice

by Anonymous on Mar 2017

Verified

Convenient time

by Craig on Mar 2017

Verified

always love the quietness and relaxing atmosphere that has been created at Cloud Nine always a pleasant experience

by Ashley on Mar 2017

Verified

The over all feel and relaxation of the place!

by Molly on Mar 2017

Verified

Cloud 9 is an amazing place. If you haven't tried it you should.

by Amanda on Mar 2017

Verified

Quiet, peaceful and professional

by Steve on Mar 2017

Verified

My family and I would love to adopt Kelly.. She is a piece of heaven. Thanks Kelly for making us all feel better ????

Business response:

Thank you! Love that piece of heaven! I'll take that :)

by Angela on Feb 2017

Verified

It was fabulous!

by Andrea on Jan 2017

Verified

Kelli was amazing... will be back soon!

by Gailene on Jan 2017

Verified

The place is cute as always

by Mary on Jan 2017

Verified

It took going without for a while to truly appreciate the experience again. Awesome job Kelli!

by Justin on Jan 2017

Verified

I enjoyed the everything!

by Molly on Dec 2016

Verified

Love the spa

by Jerry on Dec 2016

Verified

There is always a peaceful & relaxing atmosphere.

by Anonymous on Dec 2016

Verified

Got a great massage before bowling and had a 726 series so i think i need them every monday now

by Tammy on Nov 2016

Verified

How could you dislike anything. It was amazing.

by Vicki on Nov 2016

Verified

Loved every minute !!!

by Laurie on Nov 2016

Verified

Professional staff, very beautiful location. Massage and facial were to die for, sauna was the perfect way to cap off the evening. Will definitely be back and HIGHLY recommend!

by Tammy on Nov 2016

Verified

Grace was very awesome. She did it professionally but new how to do that part of her job in a way that made me feel comfortable and at ease and at home . Like you already know the person and can feel Oh.K.

by Gloria on Oct 2016

Verified

I thought Sammi was great & very attentive to the issues I am having.

by Mike on Oct 2016

Verified

Grace is very professional and always seems to find the spots that are bothering me the most without direction

by Anonymous on Oct 2016

Verified

Perfect

by Racheal on Oct 2016

Verified

The message was fantastic, great and relaxing atmosphere, loved every minute of it.. Thank you Kelli, its definitely going to be a monthly ritual. :)

Business response:

Good because you definately need it every month!

by Anonymous on Sep 2016

Verified

There is usually water offered after a massage but not this time.

Business response:

Sorry if you were not offered water, but there is water in the waiting area with glasses and anyone can help themselves to the water!

by Gwen on Sep 2016

Verified

It was my first massage and it was awesome. Loved the hot bamboo.

by Mike on Sep 2016

Verified

Sammi did a great job

by Hillary on Sep 2016

Verified

Very nice place! Calming and welcoming.

by Mike on Sep 2016

Verified

I loved everything

by Anonymous on Sep 2016

Verified

Sammi had great techniques and great pressure and very relaxing!

by Nathan on Sep 2016

Verified

Deep tissue was great!

by Anonymous on Aug 2016

Verified

Very relaxing environment.

by Anonymous on Aug 2016

Verified

I would rate the experience as excellent ! Better than good but amazing refers to things like " the birth of a child" or 24 gold medals. However, 2 observations, 1) the table is too narrow for laying on your back with your arms at your side. (and I'm reasonably fit) and 2) the noise in the reception area detracts from the ambiance.

by Jessica on Aug 2016

Verified

N/A

by travis on Jun 2016

Verified

Very friendly atmosphere, relaxing and comfortable.

by Anonymous on Jun 2016

Verified

Relaxing atmosphere

by Chrissy on Jun 2016

Verified

Kelli is amazing. She takes such good care of her customers. It is obvious that massage is her passion. Rain Drop Therapy is worth every penny, it is an experience everyone should have. I highly recommend it! Thank you Cloud 9!

Business response:

Thank you for you great comment!

by Anonymous on Jun 2016

Verified

I wish the prices weren't so expensive. I would love to go more.

Business response:

We do offer a series of massages for discounts if you pre pay for them. We are the same priced as any other massage places around :)

by Kristin on May 2016

Verified

Very satisfied!

by Missy on May 2016

Verified

Love the new place, still wish it wasn't so far out :)

by Shirley on May 2016

Verified

Wonderful relaxing atmosphere!

by Rick on Apr 2016

Verified

This was my first time in the new location and the place was excellent. It was very clean and the overall setting was very relaxing.

by George on Apr 2016

Verified

Of course your place is always so warm and comfortable feeling.

by Lynda on Apr 2016

Verified

Was my first massage and I loved it!

by iva on Apr 2016

Verified

wonderful place love the inside

by Roxanne on Apr 2016

Verified

Best Massage I have ever had. I would highly recommend Cloud 9 to anyone.

by Nikki on Apr 2016

Verified

There was a calming peaceful atmosphere from the very time I stepped foot into Cloud 9. I had never had a massage before this. I expected to enjoy it, instead my expectations were blown out of the water! My experience was a ten plus out of 10. I scheduled my husband right after my massage, so he could experience what I just did. Amazing. Just amazing. I will be a repeat customer for sure.

by Gail on Apr 2016

Verified

Loved new building! Great massage! You are always so welcoming!

by Justin on Mar 2016

Verified

I liked everything.

by Pam on Mar 2016

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She is amazing, kind, attentive and knowledgeable. She is also a great teacher!

by Holly on Mar 2016

Verified

Love the atmosphere at Cloud 9!

by Matt on Mar 2016

Verified

I like the location it is very close to home and the massage tables they have.

by Anonymous on Mar 2016

Verified

I am dealing with substance abuse recovery, and Cloud 9 is defiantly aiding in the detoxification process and my over all feeling better. The massage/ sauna combination is highly recommended ! I love the Ambiance of the new location too !

by Anonymous on Feb 2016

Verified

Wonderful, as always, except for the little bit longer drive.

by Anonymous on Feb 2016

Verified

It was relaxing

by Sharron on Feb 2016

Verified

Cloud 9 is very relaxing and comfortable.

by Tina on Feb 2016

Verified

Even gave music preference, Thank you!

by Linda on Feb 2016

Verified

It was not too relaxing when someone came in and started doing some sort of construction. Drilling, hammering, etc. Holly turned up the music but it still didn't drown out the noise. It seems like this should have been done when there were no clients there.

Business response:

Linda I apologize for that. We were out of town and the guy came to put the new sauna door on that shattered. That was the only day he had available. Your next massage you can choose any add on enhancement for no charge. Sorry again, Kelli White

by Anonymous on Jan 2016

Verified

Beautiful place! And they have great all natural products they use during massage and for sale!

by Craig on Jan 2016

Verified

nothing to dislike when you get a head to toe massage

by Kathie on Jan 2016

Verified

Holly is an excellent massage therapist, and I love my sessions with her! As a massage therapist, I appreciate that she takes time to work on all of my issues!

by Cindy on Jan 2016

Verified

Love the cabin in the woods feel. Very cozy and warm.

by Anonymous on Jan 2016

Verified

great

by Linda on Jan 2016

Verified

Kelli was very friendly and professional. Really hit the areas I was in need of relaxation. Will definitely go back to Kelli in the near future. Thanks Kelli for an amazing experience. Linda

Business response:

Thanks Linda for the review! You were definitely over due for a massage!

by Steve on Jan 2016

Verified

The place looks amazing and had a fun and relaxing time

Business response:

Thanks Steve! It was nice to catch up with you!

by Kim on Jan 2016

Verified

Kelly is the best

Business response:

Thanks Kim!

by Heather on Jan 2016

Verified

Rain drop therapy was amazing! I feel so good today, and Kelli is the best :-)

Business response:

Thank you Heather! Glad the rain drop helped your pain...

by Gailene on Jan 2016

Verified

The place is awesome and set up very nicely

by Anonymous on Jan 2016

Verified

Although the location seems to be out in the middle of no where, it is well worth the drive. Her new building is very nice.

by Karen on Jan 2016

Verified

Love the new salon!

by Molly on Dec 2015

Verified

Have been going to Kelli for years. Leave feeling relaxed and refreshed every time.

by Margy on Dec 2015

Verified

See comments below.

by Tom on Dec 2015

Verified

your personal commitment to try and fix what is broken

by Kayla on Dec 2015

Verified

Left feeling better and relaxed.

by Katie on Nov 2015

Verified

Very nice place!

by Missy on Nov 2015

Verified

Love the new place.

by Kathie on Nov 2015

Verified

Loved everything about the Raindrop technique! I feel amazing!

by Cinnamin on Nov 2015

Verified

Kelli always does a wonderful job! I have scoliosis which causes much shoulder and neck pain. After my massages, I feel great!

Cloud 9 Healing Therapies & Spa

111 North Kidd Street

Ionia , MI 48846 map it

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Cloud 9 Healing Therapies & Spa
111 North Kidd Street
Ionia , MI 48846
http://www.cloud9healingtherapy.com
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