Book a massage with Cloud 9 Healing Therapies & Spa

Cloud 9 Healing Therapies & Spa

Book now

Come relax at Cloud 9, the Hidden Oasis. Relaxation, Wellness, Renewal!

First time clients not permitted to book online. Please contact us via phone or email.

About Us

Cloud 9 Healing Therapies & Spa is dedicated to promoting holistic principles through massage and bodywork; honoring the whole person and encouraging our clients to actively participate in their own health and well being.

* We connect with our clients. Each massage is individually tailored to meet your needs!

Cloud 9 will soon be one of your favorite places to unwind, located at 5349 Borden Rd. The atmosphere is nothing like what you are used to. How can we describe it? Tranquil, Serene, Quiet, Relaxing, Cozy, a Hidden Oasis. Part of the appeal is that we are not a Mega-Salon. It's the perfect place for you to bring your body, for healing and relaxation.

... more

Cloud 9 Healing Therapies & Spa

5349 Borden Rd.

Fenwick , MI 48834 map it

(616) 522-9900

Hours of Operation

M 09:00 AM - 07:00 PM

T 03:00 PM - 08:00 PM

W 01:00 PM - 07:00 PM

Th 09:00 AM - 07:00 PM

F 09:00 AM - 08:00 PM

Sa 09:00 AM - 04:00 PM

S 09:00 AM - 03:00 PM

Cloud 9 Healing Therapies & Spa

5349 Borden Rd.

Fenwick , MI 48834 map it

(616) 522-9900

Hours of Operation

M 09:00 AM - 07:00 PM

T 03:00 PM - 08:00 PM

W 01:00 PM - 07:00 PM

Th 09:00 AM - 07:00 PM

F 09:00 AM - 08:00 PM

Sa 09:00 AM - 04:00 PM

S 09:00 AM - 03:00 PM

Client Testimonials

Here's what our clients are saying

.

Very nice, cute place.
Cloud 9 is always a special, relaxing experience!

Always great
Good people.

This is always a great place to get a massage. Very relaxing
Would like to choice the music

Always great
Enjoyed my experience at Cloud 9. Very clean and sanitary. Loved the relaxed atmosphere!

Everything was AWESOME! Tori is fabulous

Read all reviews

Kelli W.

License: MI #7501005540

130 Verified Reviews

Book Now

I feel that each client utilizes massage therapy for different purposes as part of their own wellness program. Whether for general relaxation or to address a specific issue, my goal is to work with the client to design each session to meet their needs most effectively and provide a comfortable and energetic experience!
I have a personal relationship with most of my clients, I am a very spiritual person, so I try to incorporate that within my practice. I love my job and I believe my clients can feel that with each massage that they get from me.
I specialize in deep tissue, trigger points, headache release, cupping massage, rain drop therapy and much more. I am a also a Certified Health Coach. It's rare for anyone to get an hour to explore their wellness goals with a trained professional. As an Integrative Nutrition* Health Coach, I create a supportive environment that enables you to articulate and achieve your goals. Throughout my education, I have been exposed to the most cutting-edge dietary theories and studied highly effective coaching techniques to help you find the right lifestyle that works best for you.

In Office Services
Mobile Services

Bodywork Services

Massage with Kelli

$40

30min

$50

45min

$70

60min

$85

75min

$95

90min

Select

Pregnancy Massage with Kelli

$35

30min

$50

45min

$70

60min

$80

75min

$90

90min

Select

School Sports Massage

$25

30min

$45

60min

Select

Rain Drop Therapy

$85

75min

Select

The Passive Stretch Massage

$40

60min

Select

Cupping Massage

$45

30min

$70

60min

$95

90min

Select

Warm Bamboo Massage

$80

60min

Select

Himalayan Salt Stone Massage

$85

70min

Select

Hot Stone Massage

$80

75min

Select

Dry Brushing Full Body

$40

45min

Select

Reflexology

$25

30min

Select

Mother's Day Deluxe Package

$100

75min

Select

Foot Reflexology Add On

$15

15min

Select

CBD add on

$10

5min

Select

Spa Services

Organic Facial

$40

50min

Select

Essential Back Facial

$60

50min

Select

Sea Salt Scrub

$60

75min

Select

Argan Facial

$40

60min

Select

CBD Relax & Hydrate Facial

$50

45min

Select

CBD Facial Add On

$30

20min

Select

Organic facial with mask Add On

$20

15min

Select

Meditation Services

Infrared Sauna

$25

30min

Select

Infrared Sauna with Massage

$20

30min

Select

Coaching Services

Zyto-Scan

$10

25min

Select

Health History Consultation

50min

Select

pH Test

15min

Select

Bodywork Services

Chair Massage

$15

15min

$30

30min

Select

by Anonymous on Jul 02

Kelli always know what I need work on before I do! She is amazing - a great combination of skill, passion, and kindness!

by Joe on Jun 26

Friendly, knowledgable, and is a caring genuine person.

by Hillary on Jun 25

Kelli gives awesome massages! I am 31 weeks pregnant and she was amazing at making me comfortable.

by George on Mar 13

Kelli is the best by far.

by Nicole on Mar 01

I felt so fresh and clean 😁

by Nicole on Mar 01

Best massage I've ever had! Kelli you are awesome!! I felt so relaxed and comfortable, is was so relaxed I actually feel asleep! Thank you for taking my stress away 💞 can't wait to come back!

by Nicole on Mar 01

First facial I've ever had, and it was incredibly relaxing and refreshing 💗

by Joleane on Feb 11

My whole body felt amazing after this.

by Anonymous on Feb 06

Very professional and courteous. Very friendly as well and gave helpful tips to feel Better

by Gailene on Jan 30

Excellent as always

Victorian S.

License: MI #7501011902

54 Verified Reviews

Book Now

A compassionate Certified Medical Massage Therapist with a passion for patient-focused care.

Graduate from Blue Heron Academy of Healing Arts and Sciences. I have combined training in medical massage therapy with knowledge of the structure, function and movement of the human body, and musculoskeletal disorders. Skilled in light touch or deep tissue massage, medical massage, relaxation, Swedish massage, and prenatal massage.

Each appointment is based around your present concerns and needs. I use a blend of different techniques and modalities to help achieve a desired result including stretching, hot towels, lineaments, etc. My aim is to help you reach your long term and short term health goals, or simply give you the relaxing and renewing experience you deserve.

In Office Services
Mobile Services

Bodywork Services

Massage with Tori

$40

30min

$50

45min

$65

60min

$90

90min

Select

Pregnancy Massage with Tori

$65

60min

$90

90min

Select

School Sports Massage

$25

30min

$45

60min

Select

Rain Drop Therapy

$85

75min

Select

Cupping Massage

$45

30min

$70

60min

$95

90min

Select

Himalayan Salt Stone Massage

$85

70min

Select

Hot Stone Massage

$80

75min

Select

Reflexology

$25

30min

Select

Mother's Day Deluxe Package

$100

75min

Select

CBD-Infused Massage with CBD facial

$95

80min

Select

Foot Reflexology Add On

$15

15min

Select

CBD add on

$10

5min

Select

Spa Services

Organic Facial

$40

50min

Select

Essential Back Facial

$60

50min

Select

Sea Salt Scrub

$60

75min

Select

Argan Facial

$40

60min

Select

CBD Relax & Hydrate Facial

$50

45min

Select

CBD Facial Add On

$30

20min

Select

Organic facial with mask Add On

$20

15min

Select

Meditation Services

Infrared Sauna

$25

30min

Select

Infrared Sauna with Massage

$20

30min

Select

Coaching Services

pH Test

15min

Select

Bodywork Services

Chair Massage

$15

15min

$30

30min

Select

by Samantha on Jul 14

Tori is amazing! I have been seeing her every 2-3 weeks for well over a year. She has done an amazing job fixing a lot of issues I've had plus giving me exercises to do at home to. I have only seen her and will not go to anyone else.

by Jessica on Jul 05

Love Tori! I have been seeing her for massages for about a year. I walk out feeling great and she always has recommendations for further healing and pain remedies.

by Anonymous on Jun 27

very relaxing

by Anonymous on Jun 20

A genuinely nice person who takes pride in her work.

by Heather on Jun 17

My massage with Tori was very good. She was very professional and was able to loosen up the mess I had going on in my back and neck. She definitely knows what she's doing!

by Nancy on Jun 16

Very knowledgeable and very professional, but makes you feel very comfortable!

by Nancy on Jun 16

Tori is SUPER!

by Andres on May 25

She’s the best

by Anonymous on Feb 21

AMAZING!!!! She was very intuitive, and you could tell she knew what she was doing. She took the time to work everything and made sure I was always comfortable.

by Angie on Feb 18

Tori is amazing!!

Willow W.

14 Verified Reviews

Book Now

Hello! My name is Willow and I'm here to help you be the best you! While attending Blue Heron Academy I am working closely with trained professionals and experts in the fields of Medical Massage, Swedish Massage, and many more wonderful healing techniques. My goal is to work on a treatment plan that is tailored to meet your specific needs and keep you happy, healthy, and confident in your care.

In Office Services
Mobile Services

Bodywork Services

Massage with Willow

$40

60min

$60

90min

Select

Pregnancy Massage with Willow

$35

60min

$55

90min

Select

CBD add on

$10

5min

Select

Spa Services

Organic Facial

$40

50min

Select

Argan Facial

$40

60min

Select

CBD Relax & Hydrate Facial

$50

45min

Select

Organic facial with mask Add On

$20

15min

Select

Meditation Services

Infrared Sauna

$25

30min

Select

Infrared Sauna with Massage

$20

30min

Select

by Anonymous on Jun 23

Prefect pressures

by Anonymous on Mar 17

Love how friendly she was and made my morning very relaxing!

by Cynthia on Mar 17

Willow compassionately gives a massage using her heart. She takes her time and without saying anything to her, it's like she knows if you are mentally hurting or not. It felt so good to just lie there on the bed and have her knead not only my muscles, but my broken heart also. I left there feeling cared for and with a smile upon my face.

by Gailene on Mar 09

I prefer a deep massage, this was a relaxing one which is good but again spent too much time on my legs and arms. Would have preferred on my shoulders. Will say she did a good job on neck and face. She mentioned she needed to learn more about the upper thigh area in order to massage, she is a student so I am sure she will improve with time but very friendly and very nice.

by Brenda on Mar 09

It was lovely. My neck and back say thank you

by Nancy on Mar 08

Willow is so pleasant and professional! You can tell she loves what she does!

by Floyd on Mar 03

Very professional experience polite and multiple times made sure the comfort level was my satisfaction.

by Anonymous on Feb 25

Doing great!

by Kevin on Feb 18

The whole experience was great

by Lauren on Feb 17

Willow was great, made me feel very comfortable. Had a wonderful experience!

Average Rating:

4.93 (Based on 362 Reviews)

98 %

Ambiance

98 %

Professionalism

5star

95%

345

4star

3star

2star

1star

by Samantha on Jul 2020

Verified

by Jessica on Jul 2020

Verified

Very nice, cute place.

by Anonymous on Jul 2020

Verified

Cloud 9 is always a special, relaxing experience!

by Anonymous on Jun 2020

Verified

Always great

by Joe on Jun 2020

Verified

Good people.

by Hillary on Jun 2020

Verified

This is always a great place to get a massage. Very relaxing

by Anonymous on Jun 2020

Verified

Would like to choice the music

by Anonymous on Jun 2020

Verified

Always great

by Heather on Jun 2020

Verified

Enjoyed my experience at Cloud 9. Very clean and sanitary. Loved the relaxed atmosphere!

by Nancy on Jun 2020

Verified

Everything was AWESOME! Tori is fabulous

by Nancy on Jun 2020

Verified

Everything was AWESOME! Tori is fabulous

by Andres on May 2020

Verified

Very professional place

by Anonymous on Mar 2020

Verified

It was a great first time visiting this place

by Cynthia on Mar 2020

Verified

Absolutely love everything about Cloud 9

by George on Mar 2020

Verified

The place is always so warm and welcoming. Kelli has tons of great products to help keep you healthy.

Business response:

Thank you!

by Gailene on Mar 2020

Verified

Did not spend much time on the location that I need the most. Much of the time on my lower legs and arms

by Brenda on Mar 2020

Verified

Liked the experience greatly. My neck and back loved it. Thank you much Willow

by Nancy on Mar 2020

Verified

The relaxation of being massaged calmly yet effectively, the hot towels, and overall peaceful atmosphere was outstanding!

by Floyd on Mar 2020

Verified

I realize you state not to wear perfume or anything in that nature but the fragrance that was present could be just as bad for customers. I thought that it was almost too much but that is my opinion other than that all the services were great very relaxing and on time.

Business response:

Ok! We can note that in your notes not to have essential oil going. Was there a scent in your room or the waiting room? We use essential oils not anything with fragrance.

by Nicole on Mar 2020

Verified

Love the atmosphere 💞

by Nicole on Mar 2020

Verified

Love the atmosphere 💞

by Nicole on Mar 2020

Verified

Love the atmosphere 💞

by Anonymous on Feb 2020

Verified

Very relaxing!

by Anonymous on Feb 2020

Verified

I liked how small and intimate everything is. Walking straight in makes you loosen up and look at just how cute the interior looks.

by Angie on Feb 2020

Verified

Very highly recommend Cloud 9!!

by Kevin on Feb 2020

Verified

Experience was great

by Missy on Feb 2020

Verified

The massage was perfect! Not too "deep tissue"... just "enough" !!!

by Lauren on Feb 2020

Verified

First time experience having a massage and using the sauna. Everything was wonderful!

by Lauren on Feb 2020

Verified

First time experience having a massage and using the sauna. Everything was wonderful!

by Joleane on Feb 2020

Verified

I love this place, it's so nice and relaxing. Kelly is great at what she does and I will definitely become a regular customer.

Business response:

Thank you for the great review! I hope to see you soon. You need it!

by Kim on Feb 2020

Verified

Awesome...

by Anonymous on Feb 2020

Verified

Very relaxing and she focused on areas that were in need of attention

by Kassidy on Feb 2020

Verified

Love visiting Cloud 9 - tucked back away from the chaos of the world :)

Business response:

Thank you! It is nice to get somewhere quiet and quiet the mind!

by Marvid on Feb 2020

Verified

Lovely, quiet location in the woods. Very welcoming, comfy, accommodating, easy parking. Good products to supplement their services.

by Krista on Feb 2020

Verified

The only thing I disliked was, I could hear people talking and boxes be opened. I just feel that when you get a message it's suppose to be relaxing and quite.

by Krista on Feb 2020

Verified

The only thing I disliked was, I could hear people talking and boxes be opened. I just feel that when you get a message it's suppose to be relaxing and quite.

by Gailene on Jan 2020

Verified

Excellent as always

by Lora on Jan 2020

Verified

Willow is wonderful!

by Anonymous on Jan 2020

Verified

Always relaxing

by Cynthia on Jan 2020

Verified

Absolutely love Cloud 9

Business response:

Thank you for the great review and for sticking with us through all our changes!

by Kirsten on Jan 2020

Verified

Absolutely loved The location. Very nice.

by Arika on Dec 2019

Verified

Very home like feeling, very nice place for a small business. Love its location! I will be going back

by George on Dec 2019

Verified

Awesome atmosphere, with friendly, professional people.

by Russ on Dec 2019

Verified

Wonderful job!!!

by Scott on Dec 2019

Verified

Kelli was amazing, very professional, amazing massage, felt extremely relaxed during and when I left. Will definitely go again.

by Bonnie on Nov 2019

Verified

Cloud 9 is a wonderful place. I enjoy going there, the staff is very friendly. They make you feel very comfortable, and relaxed. I would recommend them to everyone.

by Mallory on Nov 2019

Verified

I loved everything about it! Super relaxing!!

by Jackie on Nov 2019

Verified

It's a treasure in the woods.

by Tabatha on Nov 2019

Verified

Ease of setting up an appointment. Ambiance is awesome!

by Sara on Nov 2019

Verified

Very relaxing experience! Cute little place nestled in the woods with a rustic feel! Would recommend to anyone who needs a personalized, relaxing experience!

by Dan on Nov 2019

Verified

Nothing to dislike about my visit.

by Anonymous on Nov 2019

Verified

I like the country, relaxing atmosphere

by Anonymous on Nov 2019

Verified

Always clean, peaceful & good environment to relax.

by Anonymous on Nov 2019

Verified

Was very pleased with everything. I felt so much better after my session. Great place

by Anonymous on Nov 2019

Verified

Was very pleased with everything. I felt so much better after my session. Great place

by Anonymous on Oct 2019

Verified

Was very pleased with everything. I felt so much better after my session. Great place

by Anonymous on Oct 2019

Verified

Was very pleased with everything. I felt so much better after my session. Great place

by Tina on Oct 2019

Verified

Such a relaxing atmosphere, a very cute and cozy shop!

by Tina on Oct 2019

Verified

Such a relaxing atmosphere, a very cute and cozy shop!

by Tami on Oct 2019

Verified

Always amazing experience

by Anonymous on Oct 2019

Verified

Always a great experience!!

by Stephanie on Oct 2019

Verified

First time I have ever had a message. I would go back again

by Elizabeth on Sep 2019

Verified

The facility was lovely and relaxing.

Business response:

Thank you for the great review!

by Debbie on Sep 2019

Verified

Cute! Calming! Clean and Close to home! What more could I ask for?

by Tonia on Sep 2019

Verified

Atmosphere is wonderful, and relaxing. Wouldn't change a thing.

Business response:

Thank you!

by Lori on Aug 2019

Verified

It was very nice.

by Cynthia on Aug 2019

Verified

Absolutely love Cloud 9!

Business response:

Thanks for the review! Thank you for sticking with us through all our changes over the years.

by Craig on Aug 2019

Verified

Outstanding service as always.

Business response:

Thanks for the great review!

by Nikki on Aug 2019

Verified

Nothing like it in the world. A wonderful place to go and get the best service.

Business response:

Thanks for the great review!

by Tamara on Aug 2019

Verified

It was nice and relaxing.

by Ricky on Aug 2019

Verified

Clean

by Anonymous on Aug 2019

Verified

The place was so calming!

by Anonymous on Aug 2019

Verified

Very quiet and peaceful place.

by Anonymous on Aug 2019

Verified

The place was so calming!

by Karen on Jul 2019

Verified

it was very good.

by Anonymous on Jul 2019

Verified

Great atmosphere!

by Tabatha on Jul 2019

Verified

Atmosphere and equipment used is amazing. For a small in the country spa...it brings big city flare!

Business response:

Thanks for the review and I sure hope your back is better soon.

by Toni on Jul 2019

Verified

Always a great experience.

by Anonymous on Jul 2019

Verified

No comment needed

by Anonymous on Jul 2019

Verified

Very pleasant facility!My massage

by Nita on Jul 2019

Verified

Missy was awesome, she really hit all points of my full body massage. It was my first time at Cloud 9 and I will be returning. Thanks for the great massage Missy!!

by Tina on Jul 2019

Verified

Tried the facial as an add on for the first time. It was fantastic. Services are always professional, atmosphere perfect, and the best massage ever. Wish I had time to go more often!

by Bill on Jun 2019

Verified

????????

by Anonymous on Jun 2019

Verified

Clean, not great with sound proofing

by Molly on May 2019

Verified

AMAZING!! Cannot say enough great things!! Thanks for providing such great services and staff!!!

by Anonymous on May 2019

Verified

I LOVE BEING TREATED AT CLOUD 9!!! THE MASSAGE PEOPLE ARE AN AMAZING BLESSING TO MY BODY!!!

by Anonymous on May 2019

Verified

So relaxing!

by Anonymous on May 2019

Verified

Excellent service!

by Anonymous on May 2019

Verified

Excellent service!

by Anonymous on May 2019

Verified

G-R-R-R-EAT!

by Anonymous on May 2019

Verified

It's such a relaxing environment from the moment you enter. The walls are a little thin & noises can get distracting but the amazing massage is worth it!

by Melissa on May 2019

Verified

One of thr most relaxing places I have been....cute and worked with my schedule for my appt.

by Anonymous on May 2019

Verified

A cute little place and very comforting and welcoming,

by Tammy on Apr 2019

Verified

I like the peace and tranquility every time I have a massage at Cloud 9; and the sheets smelled good!

Business response:

Tammy, so glad you like the smell of the sheets. We use 100 natural laundry detergent and essential oils for the dryer!

by Anonymous on Apr 2019

Verified

Always makes me feel better

by Kari on Apr 2019

Verified

Loved everything

by Anonymous on Apr 2019

Verified

Great Place

by Amber on Apr 2019

Verified

Very clean, knowledgeable and relaxing!

by Nancy on Mar 2019

Verified

Great place & service!

Business response:

Thank you for the great review! We hope to see you back soon.

by Robin on Mar 2019

Verified

Very relaxing atmosphere. I can't wait to return.

by Rodney on Mar 2019

Verified

This is a great relaxing place! Kelli has a great heart too! Mindy (rodney's wife)

by Anonymous on Mar 2019

Verified

Cute and quaint area :)

by Natasha on Mar 2019

Verified

Will not go anywhere else!

by Maggie on Mar 2019

Verified

Always welcoming and relaxing.

by Jerry on Mar 2019

Verified

The atmosphere was very relaxing and was very professional. Kelli has a vast knowledge of nutrition and I would highly recommend seeing Kelli if your goal is to live a healthier/better lifestyle.

by Matt on Mar 2019

Verified

N/a

by Anonymous on Mar 2019

Verified

I loved it all!

by Rachel on Feb 2019

Verified

Nice quite environment

by Anonymous on Feb 2019

Verified

Will be setting another appointment ASAP.

by Melissa on Feb 2019

Verified

Amazing place to go to. Friendly atmosphere and knowledgeable people

by Debbie on Feb 2019

Verified

I loved everything about it.

by Rachel on Feb 2019

Verified

Clean and calming

by Jenn on Feb 2019

Verified

Hands down an amazing spa

Business response:

Thank you for the review! I hope to see you again soon. Kelli

by Anonymous on Feb 2019

Verified

N/A

by Marissa on Feb 2019

Verified

Amazing and calm atmosphere. Very impressed

Business response:

Thank you for the review! I hope you can make it back out again soon...

by Tracie on Jan 2019

Verified

This was my first time at Cloud 9. I couldn't have been happier. The massage table was so warm and cozy that I didn't want to leave.

by Tracie on Jan 2019

Verified

This was my first time at Cloud 9. I couldn't have been happier. The massage table was so warm and cozy that I didn't want to leave.

Business response:

Thank you for taking the time to review us! I'm so happy to hear you were nice and warm! Have to keep those tables warm in this winter weather!

by Misty on Jan 2019

Verified

My Massage was very nice I havs been having neck and shoulder issues and Tori worked on thoses areas.

by Misty on Jan 2019

Verified

Kelli is an amazing person in general and it shows that she cares about her clients.

by Sandy on Jan 2019

Verified

Misty did a great job

by Anonymous on Jan 2019

Verified

Great place

by Karen on Jan 2019

Verified

Very happy with my massage!

by Anonymous on Jan 2019

Verified

Nice place for a massage

by Anonymous on Jan 2019

Verified

Absolutely love cloud 9! Such a great group of therapists!

by Vicki on Jan 2019

Verified

Always walk out feeling better !

by Molly on Dec 2018

Verified

I love everything. The sauna, the facility, the therapists and the items for sale.

by Molly on Dec 2018

Verified

I love everything. The sauna, the facility, the therapists and the items for sale.

by Estela on Dec 2018

Verified

Everything was wonderful

by Anonymous on Dec 2018

Verified

My body always feel better.

by Sue on Nov 2018

Verified

I LOVED everything about my experience. What a special, cozy place. My husband gave me a gift certificate for Christmas, and I believe it was a Christmas package. It was lovely, and so very relaxing.

by Jason on Nov 2018

Verified

Place smelled great and the music was perfect

by Jason on Nov 2018

Verified

Place smelled great and the music was perfect

by Rachel on Nov 2018

Verified

Wonderful atmosphere

by Ida on Nov 2018

Verified

This was my first time at Cloud 9. I will definitely be going again!

by Grace on Nov 2018

Verified

Such a nice atmosphere!

by Nancy on Nov 2018

Verified

It was very relaxing and Kelli was so kind and explained everything.

Business response:

Nancy, I am so glad you took the time to get a scan! Sorry I was late....

by Sara on Nov 2018

Verified

Love Cloud 9! Very warm and welcoming. Atmosphere makes you feel comfortable as soon as you come inside. Could never think of going anywhere else!

by Anonymous on Oct 2018

Verified

No complaints, would return for future visits

by Dan on Oct 2018

Verified

Rooms are clean and very well kept , ambiance is excellent!

by Estela on Oct 2018

Verified

Loved it all! So relaxing ...feel so much better can't wait to go again!

by Stacey on Oct 2018

Verified

Nice, relaxing setting

by Stacey on Oct 2018

Verified

Nice, relaxing setting

by Anonymous on Oct 2018

Verified

Very relaxing atmosphere.

by Kitty on Oct 2018

Verified

Erin was great! The place was adorable! Thank you. I felt like queen!

by Christy on Oct 2018

Verified

What a neat place! I love it!

by Diane on Oct 2018

Verified

It was perfect for me Kelli! I have to remember how important it is for me to get a massage more often. Thank you!

Business response:

Yes it is important!!! Hope to see you back very soon....

by Anonymous on Oct 2018

Verified

Great work on my neck and shoulders

by Jeremiah on Oct 2018

Verified

Cute little place, clean bathroom, nice rooms. The only thing I noticed is the music playing during the massage had commercials, and for me it was a little distracting.

by Sharron on Sep 2018

Verified

Cloud 9 is a very relaxing place to have a massage.

by Gailene on Sep 2018

Verified

Very nice and cozy, warm touches

by Anonymous on Sep 2018

Verified

Very relaxing atmosphere.

by Anonymous on Sep 2018

Verified

A very relaxing enviorment

by annette on Sep 2018

Verified

Always helpful & healing thank you!!

by SANDRA on Aug 2018

Verified

Missy was very nice and knew her stuff. Nice and relaxing. I loved it.

by Misty on Aug 2018

Verified

I absolutely love the atmosphere as it is very relaxing.

by Misty on Aug 2018

Verified

I absolutely love the atmosphere as it is very relaxing.

by Tammy on Aug 2018

Verified

Missy knew my issues before I had arrived and focused on the key areas of my body.

by Molly on Aug 2018

Verified

Love this place.

by Matt on Jul 2018

Verified

Great place

by Anonymous on Jul 2018

Verified

When I first got there I was a little creeped out. The building was at the end of a long wooded dirt driveway and the was only one other car there so I thought it was kinda sketchy looking. Once you enter the building though, it has a very homey feel.

by Anonymous on Jul 2018

Verified

We really enjoyed our massages. Thank you.

by Autumn on Jul 2018

Verified

Liked everything! So relaxing!

by Autumn on Jul 2018

Verified

Liked everything! So relaxing!

by Craig on Jul 2018

Verified

as always fantastic

by Craig on Jul 2018

Verified

as always fantastic

by Nancy on Jul 2018

Verified

Relaxing, welcoming, kind and above all very knowledgable!

by Gailene on Jun 2018

Verified

Place was cute, clean and relaxing for sure.

by Kathy on Jun 2018

Verified

As always very nice and I loved the oils that were being difused

by Anonymous on Jun 2018

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Peaceful atmosphere, friendly and professional

by Anonymous on Jun 2018

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Peaceful atmosphere, friendly and professional

by Jarrod on Jun 2018

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I always love walking into Cloud 9 knowing it's gonna be a wonderful experience!

by Anonymous on Jun 2018

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Deep tissue with Kelli is always amazing

by Anonymous on Jun 2018

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I love how cozy and welcoming Cloud 9 is.

Business response:

Thank you! You are welcome to sit and relax anytime after your massage or enjoy some time in the infrared sauna!

by Misty on Jun 2018

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Everything about Cloud 9 is just amazing.

by Misty on Jun 2018

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Everything about Cloud 9 is just amazing.

Business response:

Thank you for your review! Hope you enjoyed your birthday...

by Anonymous on Jun 2018

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Very relaxing. Need to get there more often.

by LINDA on Jun 2018

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peaceful place

by Sue on Jun 2018

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cloud 9 is an amazing retreat - a piece of heaven!

by Virgene on May 2018

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The dimly lit room and warm blankets were very nice.

by Ricky on May 2018

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Very Nice

by Autumn on May 2018

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Very accommodating!

by Autumn on May 2018

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Very accommodating!

by Anonymous on May 2018

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I haven’t had a headache since my massage!

by Trista on May 2018

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Environment was very relaxing and inviting. Missy was easy to talk to and very knowledgeable. Great experience!

by Trista on May 2018

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Environment was very relaxing and inviting. Missy was easy to talk to and very knowledgeable. Great experience!

by Holly on Apr 2018

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Such a nice relaxing environment! I’ll definitely be back!

by Tammy on Apr 2018

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The Spa atmosphere was beautiful, calming and inviting.

by Tammy on Apr 2018

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The Spa atmosphere was beautiful, calming and inviting.

by Anonymous on Apr 2018

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Cloud 9 is an awesome place to unwind and relax, let the stress of the day go. If you haven't tried it , I'd encourage you to schedule a visit you won't regret it.

by Anonymous on Apr 2018

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The quiet and relaxing atmosphere

by Melissa on Apr 2018

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Appreciated the calming atmosphere.

by Melissa on Apr 2018

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Appreciated the calming atmosphere.

by Craig on Apr 2018

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awesome team at Cloud 9

by Melissa on Mar 2018

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This was my first experience and I enjoyed it immensely. Looking forward to returning.

by Melissa on Mar 2018

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This was my first experience and I enjoyed it immensely. Looking forward to returning.

by Latoya on Mar 2018

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Very nice place. Clean. Relaxing environment. Missy was extremely nice and accommodating to all my needs and made sure I felt comfortable.

by Brenda on Mar 2018

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Loved it. It hurt but my bad back really is feel g better

by Brenda on Mar 2018

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Beautiful place!

by Amanda on Mar 2018

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very nice

by Daniyel on Mar 2018

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Wonderful place, fantastic massage therapists! Highly recommend!

by Nicole on Mar 2018

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Loved the atmosphere ???? and Missy was very nice and professional. If I could afford it I'd go once a week! Great place to relax for a few hours!

by Nicole on Mar 2018

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Loved the atmosphere ???? and Missy was very nice and professional. If I could afford it I'd go once a week! Great place to relax for a few hours!

by Nicole on Mar 2018

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Loved the atmosphere ???? and Missy was very nice and professional. If I could afford it I'd go once a week! Great place to relax for a few hours!

by Nicole on Mar 2018

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Loved the atmosphere ???? and Missy was very nice and professional. If I could afford it I'd go once a week! Great place to relax for a few hours!

by Gailene on Mar 2018

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Always cozy and warming atmosphere

by Shannda on Mar 2018

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The fragrance free atmosphere is AWESOME!!!

by Shannda on Mar 2018

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The fragrance free atmosphere is AWESOME!!!

by Rodney on Mar 2018

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I love the heart of the ladies who work at Cloud 9! It was a GREAT relaxing experience. :)

by Michelle on Mar 2018

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The place is a cute little clean environment. The massage room was dark and very relaxing. Loved the warm table.

by Joyce on Mar 2018

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It was the best massage I have ever had

by Sharon on Feb 2018

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Wow... is all I can say..... Missy worked with us and made the gift and experience great. We have scheduled more dates ....????

by Anonymous on Feb 2018

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These girls do awesome work!

by Anonymous on Feb 2018

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I had a very enjoyable experience, as I always do.

by Suzanne on Feb 2018

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I thought the spa itself has so much charm! Very inviting and comfortable atmosphere.

by Karen on Feb 2018

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Very cute place to visit. I think this is one of Ionia Counties best kept secrets.

by Solane on Feb 2018

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Very good first experience. I treated myself for my birthday and I was pleased with the massage, reflexology and the sauna!

by Solane on Feb 2018

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Very good first experience. I treated myself for my birthday and I was pleased with the massage, reflexology and the sauna!

by Solane on Feb 2018

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Very good first experience. I treated myself for my birthday and I was pleased with the massage, reflexology and the sauna!

by Anonymous on Jan 2018

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Very clean and professional!

by Angela on Jan 2018

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What an unbelievable combination! Missy did my last massage, Kelli did my most recent. Not only are both ladies great massage theropists, but the caring, compassion and concern they show for there clients adds that invaluable touch that makes the experience comfortible & safe. The over all package is worth...well more than I can say.

by Angela on Jan 2018

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Business response:

Thank you Angela! xoxo

by Molly on Jan 2018

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Love the staff and the place.

by Ashlee on Jan 2018

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Enjoyed the hole experience.

by Nancy on Dec 2017

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It was an amazing experience for my body! So much relief was provided.

Business response:

Glad you got in Nancy!

by Anonymous on Dec 2017

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Affordable, rustic and relaxing building design. Friendly staff.

by Steve on Dec 2017

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Great place and the rooms are set up well

by Sue on Dec 2017

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Very comfortable and relaxing - charming!

by Donna on Dec 2017

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Love the small personal atmosphere.

by Angela on Dec 2017

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Missy listened and responded appropriately to my medical situation. She was kind, approachable and very professional. The atmosphere was clean and neat. She also adjusted the environment to assist in meeting my needs. I would recommend Cloud 9 to everyone no matter if it your first or 100,0000 massage.

by Craig on Dec 2017

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Flexibility of scheduling.

by Karen on Dec 2017

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It was a great massage!!

by Brandon on Dec 2017

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Best massage ever.

by Cinnamin on Nov 2017

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Love the new shop!

by Molly on Nov 2017

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It is always a pleasure to visit Cloud 9.

by Molly on Nov 2017

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It is always a pleasure to visit Cloud 9.

by Natasha on Nov 2017

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So much more inviting than any place I have been so far!

by Chris on Nov 2017

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She knew her muscle groups and was able to get to them and loosen them up!

by Anonymous on Oct 2017

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The soft music was very comforting and I was very relaxed. The massage relieved some of the gravely feeling in my neck.

by Janet on Oct 2017

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Loved it!

by Anonymous on Oct 2017

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A place that is off the beaten path and full of relaxation.

by Anonymous on Oct 2017

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Quiet and relaxing

by Jason on Oct 2017

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Nothing

by Kaci on Sep 2017

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The whole experience was fantastic!!

by Maggie on Sep 2017

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Nice to talk to

by Arlo on Sep 2017

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It was awesome very well put together

by Patrick on Sep 2017

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Very relaxing place to have a massage

by Caety on Sep 2017

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It was amazing!!

by Mary on Aug 2017

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As always, a very comfortable and calming environment.

by Nancy on Aug 2017

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It was a very nice experience.

by annette on Aug 2017

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Relief!!

by Molly on Aug 2017

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Cloud 9 is the best place. Very nice and quaint. Everyone I have ever has is very professional.

by Anonymous on Jul 2017

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Great Service

by Jarrod on Jun 2017

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Love this place!

by Emily on Jun 2017

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Kelli is amazing and sweet and an excellent massage therapist!!!

by Anonymous on Jun 2017

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Missy did a great job and would recommend her to others!

by Cindy on Jun 2017

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Very clean, relaxing, enjoyable environment. Easy to find. Very pleases

by Craig on Jun 2017

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as always massage was great

by Anonymous on May 2017

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Very good massage, too much talking during it though.

Business response:

Sorry about the talking. I will discuss this with her. The therapist should NOT talk unless the client starts the conversation so I apologize for this and hope this does not interfere with you coming to get another massage.

by Kathy on May 2017

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Very comfortable and relaxing

by Shanna on May 2017

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Very clean

by Shanna on May 2017

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Very clean

by Dayna on May 2017

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It is such a relaxing environment. I love it!

by Shanna on May 2017

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Bamboo

by Tiffany on May 2017

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The building and ambiance was very soothing and calm. Clean facility as well.

by Anonymous on May 2017

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Always helps with my tight muscles so I can function again!

by Amanda on Apr 2017

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Oh my, Lindsey is awesome! Thank you!

by Sharron on Apr 2017

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Cloud 9 is a very relaxing place.

by Gailene on Apr 2017

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Awesome as usual

by Missy on Apr 2017

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Nice and clean and professional.

by Robin on Apr 2017

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I really enjoyed my message! It was genuinely gentle & thorough. I felt very relaxed. Can't wait to go again!

by Sue on Apr 2017

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I loved the total experience - the atmosphere set the mood - everything was perfect!

by Anonymous on Apr 2017

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Im still sore in my lower back i dont know if thats normal but i totally enjoyed my massage and Lindsey was very nice

by Anonymous on Mar 2017

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Convenient time

by Craig on Mar 2017

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always love the quietness and relaxing atmosphere that has been created at Cloud Nine always a pleasant experience

by Ashley on Mar 2017

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The over all feel and relaxation of the place!

by Molly on Mar 2017

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Cloud 9 is an amazing place. If you haven't tried it you should.

by Amanda on Mar 2017

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Quiet, peaceful and professional

by Steve on Mar 2017

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My family and I would love to adopt Kelly.. She is a piece of heaven. Thanks Kelly for making us all feel better ????

Business response:

Thank you! Love that piece of heaven! I'll take that :)

by Angela on Feb 2017

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It was fabulous!

by Andrea on Jan 2017

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Kelli was amazing... will be back soon!

by Gailene on Jan 2017

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The place is cute as always

by Mary on Jan 2017

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It took going without for a while to truly appreciate the experience again. Awesome job Kelli!

by Justin on Jan 2017

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I enjoyed the everything!

by Molly on Dec 2016

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Love the spa

by Jerry on Dec 2016

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There is always a peaceful & relaxing atmosphere.

by Anonymous on Dec 2016

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Loved the spa atmosphere!

by Anonymous on Dec 2016

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Got a great massage before bowling and had a 726 series so i think i need them every monday now

by Tammy on Nov 2016

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How could you dislike anything. It was amazing.

by Vicki on Nov 2016

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Loved every minute !!!

by Sara on Nov 2016

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Walking in was so welcoming. Felt right at home and cozy. Was able to relax and enjoy myself. Loved the pumpkin facial! Can't wait until next year:)

by Laurie on Nov 2016

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Professional staff, very beautiful location. Massage and facial were to die for, sauna was the perfect way to cap off the evening. Will definitely be back and HIGHLY recommend!

by Laurie on Nov 2016

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Professional staff, very beautiful location. Massage and facial were to die for, sauna was the perfect way to cap off the evening. Will definitely be back and HIGHLY recommend!

by Tammy on Nov 2016

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Grace was very awesome. She did it professionally but new how to do that part of her job in a way that made me feel comfortable and at ease and at home . Like you already know the person and can feel Oh.K.

by Gloria on Oct 2016

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I thought Sammi was great & very attentive to the issues I am having.

by Mike on Oct 2016

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Grace is very professional and always seems to find the spots that are bothering me the most without direction

by Anonymous on Oct 2016

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Perfect

by Racheal on Oct 2016

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The message was fantastic, great and relaxing atmosphere, loved every minute of it.. Thank you Kelli, its definitely going to be a monthly ritual. :)

Business response:

Good because you definately need it every month!

by Anonymous on Sep 2016

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There is usually water offered after a massage but not this time.

Business response:

Sorry if you were not offered water, but there is water in the waiting area with glasses and anyone can help themselves to the water!

by Gwen on Sep 2016

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It was my first massage and it was awesome. Loved the hot bamboo.

by Mike on Sep 2016

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Sammi did a great job

by Hillary on Sep 2016

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Very nice place! Calming and welcoming.

by Hillary on Sep 2016

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Very nice place! Calming and welcoming.

by Mike on Sep 2016

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I loved everything

by Anonymous on Sep 2016

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Sammi had great techniques and great pressure and very relaxing!

by Nathan on Sep 2016

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Deep tissue was great!

by Anonymous on Aug 2016

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Very relaxing environment.

by Anonymous on Aug 2016

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I would rate the experience as excellent ! Better than good but amazing refers to things like " the birth of a child" or 24 gold medals. However, 2 observations, 1) the table is too narrow for laying on your back with your arms at your side. (and I'm reasonably fit) and 2) the noise in the reception area detracts from the ambiance.

by Jessica on Aug 2016

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N/A

by travis on Jun 2016

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Very friendly atmosphere, relaxing and comfortable.

by Anonymous on Jun 2016

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Relaxing atmosphere

by Anonymous on Jun 2016

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Relaxing atmosphere

by Chrissy on Jun 2016

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Kelli is amazing. She takes such good care of her customers. It is obvious that massage is her passion. Rain Drop Therapy is worth every penny, it is an experience everyone should have. I highly recommend it! Thank you Cloud 9!

Business response:

Thank you for you great comment!

by Anonymous on Jun 2016

Verified

I wish the prices weren't so expensive. I would love to go more.

Business response:

We do offer a series of massages for discounts if you pre pay for them. We are the same priced as any other massage places around :)

by Kristin on May 2016

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Very satisfied!

by Kristin on May 2016

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Very satisfied!

by Kristin on May 2016

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Very satisfied!

by Missy on May 2016

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Love the new place, still wish it wasn't so far out :)

by Missy on May 2016

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Love the new place, still wish it wasn't so far out :)

by Shirley on May 2016

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Wonderful relaxing atmosphere!

by Rick on Apr 2016

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This was my first time in the new location and the place was excellent. It was very clean and the overall setting was very relaxing.

by George on Apr 2016

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Of course your place is always so warm and comfortable feeling.

by Lynda on Apr 2016

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Was my first massage and I loved it!

by iva on Apr 2016

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wonderful place love the inside

by Roxanne on Apr 2016

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Best Massage I have ever had. I would highly recommend Cloud 9 to anyone.

by Nikki on Apr 2016

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There was a calming peaceful atmosphere from the very time I stepped foot into Cloud 9. I had never had a massage before this. I expected to enjoy it, instead my expectations were blown out of the water! My experience was a ten plus out of 10. I scheduled my husband right after my massage, so he could experience what I just did. Amazing. Just amazing. I will be a repeat customer for sure.

by Gail on Apr 2016

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Loved new building! Great massage! You are always so welcoming!

by Justin on Mar 2016

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I liked everything.

by Pam on Mar 2016

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She is amazing, kind, attentive and knowledgeable. She is also a great teacher!

by Holly on Mar 2016

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Love the atmosphere at Cloud 9!

by Matt on Mar 2016

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I like the location it is very close to home and the massage tables they have.

by Ryan on Mar 2016

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Very good massage. Grace was very kind and professional.

by Anonymous on Mar 2016

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I am dealing with substance abuse recovery, and Cloud 9 is defiantly aiding in the detoxification process and my over all feeling better. The massage/ sauna combination is highly recommended ! I love the Ambiance of the new location too !

by Anonymous on Feb 2016

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Wonderful, as always, except for the little bit longer drive.

by Anonymous on Feb 2016

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It was relaxing

by Sharron on Feb 2016

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Cloud 9 is very relaxing and comfortable.

by Tina on Feb 2016

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Even gave music preference, Thank you!

by Linda on Feb 2016

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It was not too relaxing when someone came in and started doing some sort of construction. Drilling, hammering, etc. Holly turned up the music but it still didn't drown out the noise. It seems like this should have been done when there were no clients there.

Business response:

Linda I apologize for that. We were out of town and the guy came to put the new sauna door on that shattered. That was the only day he had available. Your next massage you can choose any add on enhancement for no charge. Sorry again, Kelli White

by Anonymous on Jan 2016

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Beautiful place! And they have great all natural products they use during massage and for sale!

by Craig on Jan 2016

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nothing to dislike when you get a head to toe massage

by Andrea on Jan 2016

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So relaxing!

by Anonymous on Jan 2016

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great

by Kathie on Jan 2016

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Holly is an excellent massage therapist, and I love my sessions with her! As a massage therapist, I appreciate that she takes time to work on all of my issues!

by Cindy on Jan 2016

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Love the cabin in the woods feel. Very cozy and warm.

by Anonymous on Jan 2016

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great

by Linda on Jan 2016

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Kelli was very friendly and professional. Really hit the areas I was in need of relaxation. Will definitely go back to Kelli in the near future. Thanks Kelli for an amazing experience. Linda

Business response:

Thanks Linda for the review! You were definitely over due for a massage!

by Sheila on Jan 2016

Verified

Relaxing atmosphere

Business response:

Sheila glad you figured out the system!! Thanks for the review!

by Steve on Jan 2016

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The place looks amazing and had a fun and relaxing time

Business response:

Thanks Steve! It was nice to catch up with you!

by Kim on Jan 2016

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Kelly is the best

Business response:

Thanks Kim!

by Heather on Jan 2016

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Rain drop therapy was amazing! I feel so good today, and Kelli is the best :-)

Business response:

Thank you Heather! Glad the rain drop helped your pain...

by Gailene on Jan 2016

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