True Balance Therapeutic Massage

Appointment booking

At True Balance Therapeutic Massage, we do our best work behind your back!

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About Us

My name is Kimberly Fenner, I am first and foremost a Christian, a wife and mother.  I established my Massage practice in 2008 after a brief hiatus after working primarily within the fields of Local Government and Real Estate.

TRUE BALANCE THERAPEUTIC MASSAGE was Established in 2008.

True Balance Therapeutic (TBT) Massage was created after I decided that I wanted to do something I love to do, rather than just work for a paycheck.  So I decided to focus on finding my passions in life.  Massage has long been a part of my personal health and wellness regimen, and I always felt that it was an important part of my well-being.  Not only did I benefit physically, but mentally and spiritually as well.  I love the way massage made me feel with an overwhelming sense of well-being and I love ...

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True Balance Therapeutic Massage

2315 Roosevelt Drive

Suite D

Dalworthington Gardens , TX 76016 map it

(817) 228-5683

License: #MT112474

Hours of Operation

M Closed
T By Appointment Only
W By Appointment Only
Th By Appointment Only
F By Appointment Only
Sa By Appointment Only
S Closed

Client Testimonials

Here's what our clients are saying

  • The service was outstanding in a completely professional atmosphere. Definitely will be back

    TB is a small operation run by professional and dedicated massage therapists. It's very clean, quiet and well appointed. The treatment rooms are dim and relaxing with quiet music and comfortable arrangements. Kim really knows what she's doing and I feel lucky to have found an experienced and knowledgeable therapist I can see on a regular basis!

  • TB is a small operation run by professional and dedicated massage therapists. It's very clean, quiet and well appointed. The treatment rooms are dim and relaxing with quiet music and comfortable arrangements. Kim really knows what she's doing and I feel lucky to have found an experienced and knowledgeable therapist I can see on a regular basis!

    Loved my massage!!!

  • Very relaxing and healing massage! My shoulder pain is gone!

    I enjoyed the massage 110% and will be going back. Kim did a awesome job and had me very relaxed doing the session.Give True Balance a try and you will definitely go back

  • That it was fantastic...healing and energizing at the same time. A religious experience:-).

    I went in with my neck and shoulders very stiff and left with them feeling very relaxed. We will be returning. They were very professional. Also the place was very clean and I liked that they took our temperature and gave us hand sanitizer before coming into the waiting room. This is a hidden gem!

  • The setup was gorgeous and very relaxing

    My prenatal massage was the best. Didn't think I would be able to enjoy it but kim made me feel so comfortable. She was very attentive to my needs. Can't wait for my next appointment.

Read all reviews

RESERVATION FEE

$25
60min
Select

INTRO Swedish Massage (Reg. $70)

$59
60min
Select

INTRO Therapeutic Massage (Reg. $85)

$69
60min
Select

60 MINUTE SWEDISH MASSAGE

$70
60min
Select
Special Available

Signature Massage

$110
60min
Select

Therapeutic Massage

$85
60min
Select

Deluxe Therapeutic Massage

$125
60min
Select

75 Min. Swedish Massage

$88.75
75min
Select

90 MIN. SWEDISH MASSAGE

$107.50
90min
Select
Special Available

90 Min. Therapeutic Massage

$127.50
90min
Select

120 Min. Swedish Massage

$140
120min
Select

30 MIN MASSAGE

$37.50
30min
Select

INFRARED SAUNA

$45
30min
Select

IN-HOME DATE NIGHT - REJUVENATION ZONE

$525
180min
Select

IN-HOME DATE NIGHT - LUXURY ZONE

$575
180min
Select

IN-HOME DATE NIGHT - SUPER BLISS ZONE

$660
180min
Select

INFRARED SAUNA WITH IMMUNE BOOST PACKAGE

$82.50
40min
Select
Booking a service you previously paid for?
Log in to your account.

PLAN #2- 6 Swedish Massage Discount

6 One Hour Swedish Massages
$357
60min.
Select

PLAN #3 - 12 Swedish Massage Discount

12 One Hour Swedish Massage
$672
60min.
Select

PLAN #1 - 3 Swedish Massage Discount

3 One Hour Swedish Massage
$189
60min.
Select

Plan #4

8 Ninty Minute Swedish Massage
$672
90min.
Select
Booking a service you previously paid for?
Log in to your account.

Special A Mother’s Day Special on Massage Gift Certificates

This limited-time Mother’s Day special is for all the moms out there who have truly gone above and beyond during this difficult past year. Show your mom that her hard work hasn’... read more
Select

Kimberly F.

License: TX #MT112474

176 Verified Reviews

Book Now

RESERVATION FEE

$25
60min
Select

INTRO Swedish Massage (Reg. $70)

$59
60min
Select

INTRO Therapeutic Massage (Reg. $85)

$69
60min
Select

60 MINUTE SWEDISH MASSAGE

$70
60min
Select
Special Available

Signature Massage

$110
60min
Select

Therapeutic Massage

$85
60min
Select

Deluxe Therapeutic Massage

$125
60min
Select

75 Min. Swedish Massage

$88.75
75min
Select

90 MIN. SWEDISH MASSAGE

$107.50
90min
Select
Special Available

90 Min. Therapeutic Massage

$127.50
90min
Select

120 Min. Swedish Massage

$140
120min
Select

30 MIN MASSAGE

$37.50
30min
Select

INFRARED SAUNA

$45
30min
Select

IN-HOME DATE NIGHT - REJUVENATION ZONE

$525
180min
Select

IN-HOME DATE NIGHT - LUXURY ZONE

$575
180min
Select

IN-HOME DATE NIGHT - SUPER BLISS ZONE

$660
180min
Select

INFRARED SAUNA WITH IMMUNE BOOST PACKAGE

$82.50
40min
Select

Special Offers

PLAN #2- 6 Swedish Massage Discount

$357
60min.
Select

PLAN #3 - 12 Swedish Massage Discount

$672
60min.
Select

PLAN #1 - 3 Swedish Massage Discount

$189
60min.
Select

Plan #4

$672
90min.
Select
by Elisabeth on Apr 29
Kimberly is a true pro. She is friendly and accommodating but also very no-nonsense about treatment. She also has the strongest hands of any massage therapist I've ever worked with!
by Elisabeth on Apr 29
I knew I needed some additional work done on my right shoulder and asked for Kim's recommendation. I agreed to try a new therapy and she did it very skillfully. In the end I found cupping a little uncomfortable but it got the result we were hoping for.
by Anonymous on Apr 21
Great Job!!! Will definitely come back!!
by Christopher on Apr 20
Kim is very professional, constantly makes sure enough pressure is applied, and personalizes the massage according to the inflammation.
by TYRA on Apr 18
Kim hit every area that need extra attention and also afterwards advise what part of the body that was extra tight and if you come back what massage you would need Thanks Tyra
by Maureen on Apr 16
Kim's work on my head, neck and shoulders was firm and effective. She knows what she is doing.
by Anonymous on Apr 15
She relived all the stiffness in my neck amd shoulders. It was an overall amazing experience!
by Anonymous on Apr 14
Kim made me very comfortable and communication was great too
by Anonymous on Apr 14
Easy to book
by Anonymous on Apr 14
Amazing

Jasmin B.

License: TX #120041

15 Verified Reviews

Book Now

RESERVATION FEE

$25
60min
Select

INTRO Swedish Massage (Reg. $70)

$59
60min
Select

INTRO Therapeutic Massage (Reg. $85)

$69
60min
Select

60 MINUTE SWEDISH MASSAGE

$70
60min
Select
Special Available

Signature Massage

$110
60min
Select

Therapeutic Massage

$85
60min
Select

Deluxe Therapeutic Massage

$125
60min
Select

75 Min. Swedish Massage

$88.75
75min
Select

90 MIN. SWEDISH MASSAGE

$107.50
90min
Select
Special Available

90 Min. Therapeutic Massage

$127.50
90min
Select

120 Min. Swedish Massage

$140
120min
Select

30 MIN MASSAGE

$37.50
30min
Select

INFRARED SAUNA

$45
30min
Select

IN-HOME DATE NIGHT - REJUVENATION ZONE

$525
180min
Select

IN-HOME DATE NIGHT - LUXURY ZONE

$575
180min
Select

IN-HOME DATE NIGHT - SUPER BLISS ZONE

$660
180min
Select

INFRARED SAUNA WITH IMMUNE BOOST PACKAGE

$82.50
40min
Select

Special Offers

PLAN #2- 6 Swedish Massage Discount

$357
60min.
Select

PLAN #3 - 12 Swedish Massage Discount

$672
60min.
Select

PLAN #1 - 3 Swedish Massage Discount

$189
60min.
Select

Plan #4

$672
90min.
Select
by jhaleel on May 02
Focused on areas of concern.
by LAURA on Mar 13
She provided an amazing service during our couples massage. She asked me what areas, if any, I wanted her to focus on a little more. a well balanced full body massage. definitely would want her next time
by Anonymous on Mar 12
Jasmin was amazing this was my first actual massage. She is sweet and did the right pressure that I wanted. I will definitely go back.
by Anonymous on Feb 24
Great job Jasmin!!!
by TOSIN on Feb 12
She’s the best massage therapist of all time. I recommend her all day. I’ll definitely be back. I feel really good after the massage section.
by bobbie on Nov 22
She was really nice and polite. She was also attentive to my pressure points. She provided an awesome massage experience.
by SUSAN on Nov 20
Good communication and assessment skills. Relaxing environment and truly talented in working out sore muscles.
by Katelyn on Nov 11
Great masseuse and really fun to talk to. Definitely made me feel comfortable in my first massage ever. Wonderful experience
by Katelyn on Nov 11
See above. Kindness radiated from her
by Anonymous on Oct 17
Great experience, will be back.

Average Rating:

4.92 (Based on 629 Reviews)

96 %

Ambiance
98 %

Professionalism
by jhaleel on May 2021
Verified
Service Received: Spa with Jasmin B.
The service was outstanding in a completely professional atmosphere. Definitely will be back
by Elisabeth on Apr 2021
Verified
Service Received: Spa with Kimberly F.
TB is a small operation run by professional and dedicated massage therapists. It's very clean, quiet and well appointed. The treatment rooms are dim and relaxing with quiet music and comfortable arrangements. Kim really knows what she's doing and I feel lucky to have found an experienced and knowledgeable therapist I can see on a regular basis!

Business response:

We are so glad you found us and we look forward to serving your therapeutic needs.

by Elisabeth on Apr 2021
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
TB is a small operation run by professional and dedicated massage therapists. It's very clean, quiet and well appointed. The treatment rooms are dim and relaxing with quiet music and comfortable arrangements. Kim really knows what she's doing and I feel lucky to have found an experienced and knowledgeable therapist I can see on a regular basis!
by Anonymous on Apr 2021
Verified
Service Received: INTRO Swedish Massage (Reg. $70) with Kimberly F.
Loved my massage!!!
by Christopher on Apr 2021
Verified
Service Received: Therapeutic Massage with Kimberly F.
Very relaxing and healing massage! My shoulder pain is gone!
by TYRA on Apr 2021
Verified
Service Received: Spa with Kimberly F.
I enjoyed the massage 110% and will be going back. Kim did a awesome job and had me very relaxed doing the session.Give True Balance a try and you will definitely go back
by Maureen on Apr 2021
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
That it was fantastic...healing and energizing at the same time. A religious experience:-).
by Anonymous on Apr 2021
Verified
Service Received: Spa with Kimberly F.
I went in with my neck and shoulders very stiff and left with them feeling very relaxed. We will be returning. They were very professional. Also the place was very clean and I liked that they took our temperature and gave us hand sanitizer before coming into the waiting room. This is a hidden gem!
by Anonymous on Apr 2021
Verified
Service Received: Spa with Kimberly F.
The setup was gorgeous and very relaxing
by Anonymous on Apr 2021
Verified
Service Received: Spa with Kimberly F.
My prenatal massage was the best. Didn't think I would be able to enjoy it but kim made me feel so comfortable. She was very attentive to my needs. Can't wait for my next appointment.
by Anonymous on Apr 2021
Verified
Service Received: Therapeutic Massage with Kimberly F.
My prenatal massage was the best. Didn't think I would be able to enjoy it but kim made me feel so comfortable. She was very attentive to my needs. Can't wait for my next appointment.
by Carolyn on Apr 2021
Verified
Service Received: Spa with Kimberly F.
I had the most amazing experience and will definitely book orher appointments.
by Carolyn on Apr 2021
Verified
Service Received: Spa with Kimberly F.
I had the most amazing experience and will definitely book orher appointments.
by Anonymous on Apr 2021
Verified
Service Received: Spa with Kimberly F.
I went in with my neck and shoulders very stiff and left with them feeling very relaxed. We will be returning. They were very professional. Also the place was very clean and I liked that they took our temperature and gave us hand sanitizer before coming into the waiting room. This is a hidden gem!
by Anonymous on Apr 2021
Verified
Service Received: Spa with Kimberly F.
The setup was gorgeous and very relaxing
by Kysha on Mar 2021
Verified
Service Received: Spa with Kimberly F.
The messages that we received from Kim and Jasmin were the best! They were professional and ensured that we had an awesome experience and they take care of our problem areas.

Business response:

Great to see you again.

by Shona on Mar 2021
Verified
Service Received: Spa with Kimberly F.
Absolutely amazing experience! Will for sure book again.
by Shona on Mar 2021
Verified
Service Received: Spa with Kimberly F.
Absolutely amazing experience! Will for sure book again.
by KENYA on Mar 2021
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
The atmosphere was soothing and calming, would definitely recommend and have plenty of times!! True Balance is the only place I book with!
by James on Mar 2021
Verified
Service Received: Spa with Kimberly F.
Phenomenal in every way!
by James on Mar 2021
Verified
Service Received: Spa with Kimberly F.
Phenomenal in every way!
by LAURA on Mar 2021
Verified
Service Received: Spa with Jasmin B.
extremely relaxing, mellow, clean, welcoming, and friendly environment.
by Anonymous on Mar 2021
Verified
Service Received: Spa with Jasmin B.
That they are amazing, clean, and very inviting.
by Anonymous on Feb 2021
Verified
Service Received: 90 Min. Therapeutic Massage with Jasmin B.
Jasmin was great! Helped me to destress.
by Anonymous on Feb 2021
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Excellent.
by Griselda on Feb 2021
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
This place is amazing from the minute you walk in. The ambiance makes you feel relax and comfortable. You are greeting right away and escorted to your room. This was my first time there and I'm anxious to go back. As a matter of fact I'm planning to book a couples massages.

Business response:

We are so glad you enjoyed your massage experience at Truebalance. We look forward to seeing you again real soon.

by Cliff on Feb 2021
Verified
Service Received: Therapeutic Massage with Kimberly F.
The best message experience I have had. This is not a cookie cutter corporate message business, they provide a efficient, professional and personable experience; and I never felt better after a message.

Business response:

Thank you so much for your review. We look forward to seeing you again soon!

by TOSIN on Feb 2021
Verified
Service Received: Therapeutic Massage with Jasmin B.
I’ve already told few friends. They’ll definitely book sections with y’all.

Business response:

Thank you so much!

by Kemiko on Feb 2021
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Kim did an amazing job with my lower back. I am not in pain today.

Business response:

Thank you so much Kemiko. I look forward to seeing you again soon.

by Nicie on Jan 2021
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
I tell all my friends about her services.

Business response:

Thank you so much Nicie. See you soon!

by REGINA on Dec 2020
Verified
Service Received: Therapeutic Massage with Kimberly F.
I’m soooooo glad True Balance knows how to deliver. Kim is best THERAPIST in the DFW area by working on my pressure points help me tremendously in my line of work (cooking).

Business response:

Thank you so much Regina. See you soon!

by Anonymous on Dec 2020
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
Professional and thorough!
by bobbie on Nov 2020
Verified
Service Received: Deluxe Therapeutic Massage with Jasmin B.
Great service.
by SUSAN on Nov 2020
Verified
Service Received: Deluxe Therapeutic Massage with Jasmin B.
Amazing experience! Exceptional care and professionalism to ensure safety and healing. Thank you Jasmine and Kim fort natural healing. I’m a nurse, extremely stressed and tired. I feel like you help me keep going!

Business response:

Susan, thank you so much for all you do on the front line. We are so glad that we can be a part of helping to keep you going.

by Cathy on Nov 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
One of the best massages I’ve ever had.

Business response:

Cathy, we're so glad you enjoyed your session. We look forward to seeing you again soon.

by Anonymous on Nov 2020
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
Hands down this is the best place for massages.
by bobbie on Nov 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
Great customer service
by Katelyn on Nov 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Jasmin B.
It was relaxing and I felt very comfortable the whole time. Jazmin rocks
by Katelyn on Nov 2020
Verified
Service Received: BOOKING FEE with Jasmin B.
It was relaxing and I felt very comfortable the whole time. Jazmin rocks
by MICHAEL on Oct 2020
Verified
Service Received: Spa with Kimberly F.
Amazing place. Best massage we’ve ever gotten.
by hope on Oct 2020
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
She got down in there to help relieve all the inflammation and tension!

Business response:

Thanks for the review Hope. It's my pleasure to help relieve all your tension and break up all that inflammation that's causing you pain. Thanks for being a VIP client and investing in your overall health and wellbeing through Massage Therapy.

by Anonymous on Oct 2020
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
True Balance is very clean and I love the decor.
by Anonymous on Oct 2020
Verified
Service Received: Spa with Jasmin B.
Great experience, will be back.
by DEBRA on Oct 2020
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
This is my sanctuary away from home! I always feel awesome when I leave and can’t wait to get back🙏🏽

Business response:

Awww... Thanks Debra. We love you too!

by Anonymous on Oct 2020
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Jasmin B.
The location is quiet and inviting, along for a memorable experience.
by SUSAN on Oct 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
Best massage ever. I highly recommend.
by lisa on Oct 2020
Verified
Service Received: Spa with Jasmin B.
I really enjoy coming here.
by lisa on Oct 2020
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Jasmin B.
I really enjoy coming here.
by Anonymous on Sep 2020
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
I really enjoyed the low lighting and relaxing sounds. The heated massage table was great as well.
by Sherri on Sep 2020
Verified
Service Received: Spa with Kimberly F.
Great experience
by Clarise on Sep 2020
Verified
Service Received: Spa with Kimberly F.
Amazing experience,. I’ll be going back again ❤️
by Clarise on Sep 2020
Verified
Service Received: Signature Massage with Kimberly F.
Amazing experience,. I’ll be going back again ❤️
by Anonymous on Sep 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
Good experience from the time I walked in the door.
by DEBRA on Aug 2020
Verified
Service Received: 90 MIN. SWEDISH MASSAGE with Jasmin B.
Our conversation was very good and helped us build a friend relationship which is important

Business response:

Hi Debra, we're so glad you enjoyed your experience. Building rapport is a very important aspect of the Massage experience. Thanks again for being a loyal client for so many years.

by CATHERINE on Aug 2020
Verified
Service Received: Signature Massage with Kimberly F.
Everything, it was AWESOME!
by CATHERINE on Aug 2020
Verified
Service Received: Spa with Kimberly F.
Everything, it was AWESOME!

Business response:

Hi Catherine, We're so glad you enjoyed the True Balance experience. Come again soon.

by Henry on Aug 2020
Verified
Service Received: Spa with Princella M.
They were very professional and polite. Kim set up my appointment with Priscella, and she was just great! I had a 90 minutes session, and I enjoyed every minute of it! It was money well spent!!!

Business response:

Henry, we are so glad you enjoyed your session. Look forward to seeing you again soon.

by Henry on Aug 2020
Verified
Service Received: Spa with Princella M.
They were very professional and polite. Kim set up my appointment with Priscella, and she was just great! I had a 90 minutes session, and I enjoyed every minute of it! It was money well spent!!!

Business response:

We're so glad you enjoyed your experience at True Balance. We look forward to serving you again soon. Thank you

by DONNA on Aug 2020
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Jasmin B.
Clean, comfortable atmosphere. Skilled therapists.
by Teresa on Aug 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
I enjoyed the massage very much.
by Karen on Jul 2020
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Wonderful!!!
by Anonymous on Jul 2020
Verified
Service Received: 75 Min. Swedish Massage with Kimberly F.
Adjusting to wearing face mask during massage. Cooperative for health crisis.
by Donna on Jul 2020
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
After not having a massage for four months Kimberly worked out all the knots and tension. Well relaxing massage.

Business response:

Thanks Donna.

by Anonymous on Jun 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
None
by barbara on Jun 2020
Verified
Service Received: 60 MINUTE SWEDISH MASSAGE with Kimberly F.
Love your touch!

Business response:

Thanks Barbara.

by Dwayne on Jun 2020
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Kimberly F.
I thoroughly enjoyed yesterday’s massage. It was certainly what I needed.
by SHAQWITTA on Jun 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
I will definitely be returning and recommending to family and friends

Business response:

Thanks Shaqwitta. We look forward to serving you again soon.

by ABBY on Jun 2020
Verified
Service Received: 60 MINUTE SWEDISH MASSAGE with Kimberly F.
Great environment, great professional service. Full range of services. Will return.

Business response:

Thanks Abby. We look forward to seeing you again soon.

by MONICA on Jun 2020
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
I loved my massage with Kim. She is amazing.

Business response:

Thanks Monica. I'm so glad you enjoyed your session. Don't forget, Massage is not a luxury, it's a way to a healthier, happier life. See you soon!

by Julia on Jun 2020
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Great massage experience all around!

Business response:

Thanks Julia.

by DESIREE on Mar 2020
Verified
Service Received: Signature Massage with Kimberly F.
Clean, beautiful atmosphere! Loved the ambiance!
by Sheri on Feb 2020
Verified
Service Received: Spa with PRINCELLA M.
A wonderful experience
by Leisha on Feb 2020
Verified
Service Received: Therapeutic Massage with Kimberly F.
I always enjoy my massages at True Balance!
by Olivia on Feb 2020
Verified
Service Received: Signature Massage with PRINCELLA M.
Princella was very good, professional and knowledgeable. I made another appointment with her. She’s great!
by SHAVON on Feb 2020
Verified
Service Received: Signature Massage with Kimberly F.
Very relaxing environment.
by SHAVON on Feb 2020
Verified
Service Received: Spa with Kimberly F.
Very relaxing environment.

Business response:

So glad you enjoyed your time with us.

by NANCY on Jan 2020
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Everything was very professional. Couldn’t be more pleased.

Business response:

Thank you so much.

by corey on Jan 2020
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Kimberly F.
Kim was fantastic!

Business response:

I'm so glad you enjoyed your session. Remember massage is cumulative, the more you get them the better you'll feel. Check out our discounted wellness plans and membership for the best value. I'm looking forward to seeing you again soon.

by don on Dec 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Very consistent always does great job
by MIKE on Dec 2019
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
Perfect massage. Pressure and technique was spot on.

Business response:

So glad you enjoyed your session. Hope to see you again soon. Happy Holidays

by Angel on Nov 2019
Verified
Service Received: Spa with PRINCELLA M.
My parents 5/5
by Anonymous on Nov 2019
Verified
Service Received: Spa with Desiree M.
Great experience. Clean and professional
by Mary on Nov 2019
Verified
Service Received: BOOKING FEE with Desiree M.
Everything was great!
by jessica on Nov 2019
Verified
Service Received: Spa with Kimberly F.
This was our first time at True Balance Massage and we were very pleased with the entire experience. The ambiance was calming and relaxing. The staff was very friendly and we had an excellent massage.

Business response:

So glad you enjoyed your time with us. We hope you see you again soon. Don't forget 8 referrals gets you a FREE massage. Thank you

by Christian on Oct 2019
Verified
Service Received: Spa with Kimberly F.
This place was more than we expected. Great ambience and the message itself was amazing!

Business response:

So glad you guys enjoyed your time with us. See you again soon!

by DEBRA on Oct 2019
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
I just love these peeps., They are family????

Business response:

And we love you Debra. Thanks for being one of our very first clients over 5 years ago and such a loyal client/friend/family to our Truebalance Team. ~Kim

by Anonymous on Oct 2019
Verified
Service Received: Spa with Kimberly F.
The whole experience was great. My girlfriend loved it as well. I’d definitely recommend going to this place. Very professional and relaxing environment.
by Anonymous on Oct 2019
Verified
Service Received: Spa with Kimberly F.
The whole experience was great. My girlfriend loved it as well. I’d definitely recommend going to this place. Very professional and relaxing environment.
by Anonymous on Oct 2019
Verified
Service Received: Spa with Desiree M.
Desiree worked her magic. I will be returning soon for another massage.
by HEATHER on Oct 2019
Verified
Service Received: Spa with Ashleigh G.
Excellent massage. Very nice facility. I would recommend.
by Anonymous on Oct 2019
Verified
Service Received: Spa with Desiree M.
My husband and I really enjoyed our couples massage. The environment was relaxing and well put together. And the massages themselves were some of the best we have ever received. We look forward to returning when we are able.
by Anonymous on Oct 2019
Verified
Service Received: Spa with PRINCELLA M.
My husband and I really enjoyed our couples massage. The environment was relaxing and well put together. And the massages themselves were some of the best we have ever received. We look forward to returning when we are able.
by Anonymous on Sep 2019
Verified
Service Received: Spa with Desiree M.
Good
by hildaluz on Sep 2019
Verified
Service Received: Deluxe Therapeutic Massage with Desiree M.
Simply amazing!
by Anonymous on Sep 2019
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with PRINCELLA M.
I've had nothing but great experiences here.
by Whitney on Sep 2019
Verified
Service Received: Spa with Desiree M.
I enjoy being a client of True Balance Therapeutic Massage!
by Anonymous on Sep 2019
Verified
Service Received: Spa with Desiree M.
Very cute place
by MARZEL on Sep 2019
Verified
Service Received: Spa with Desiree M.
Soothing environment
by michelle on Sep 2019
Verified
Service Received: Spa with PRINCELLA M.
Such a peaceful and soothing environment. Absolutely loved it!
by karen on Sep 2019
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
What an awesome massage! I have major back problems and she did a combination of things to calm my aches and pains. Since my massage I have sustained relief. Highly recommend this Spa and my Massage Therapist! I will become a permanent client. Looking forward to my next visit! Thanks so Much!
by Anonymous on Sep 2019
Verified
Service Received: Spa with Desiree M.
You won't regret coming here!
by Jeannie on Sep 2019
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with PRINCELLA M.
Very peaceful and relaxing environment. My therapist, Princella, was very attentive and knowledgeable.
by derrick on Sep 2019
Verified
Service Received: Spa with PRINCELLA M.
Very friendly staff. My first massage ever. I'll definitely be coming back
by Tiffany on Sep 2019
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Desiree is awesome. She is so sweet and has the hands of an angel. Thanks!!!
by DANIELLE on Sep 2019
Verified
Service Received: Spa with PRINCELLA M.
Amazing first experience for a massage!! Princella was so kind and professional! Will definitely be back.
by DAVID on Sep 2019
Verified
Service Received: Spa with Desiree M.
by raju on Sep 2019
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with PRINCELLA M.
Princella is Amazing. I've been having upper back and sciatica for a many many years now. I got deep tissue massage from her to see if she can easy my pain and bring me some relief. My first appointment with her was awesome I went in having a lot pain and came out like a whole new person. She has magic in her hand. I've gone to so many chiropractor and different massage therapist. She is the BEST therapist that I know. I would definitely recommend her if you are looking for a great massage ????????
by LINDA on Sep 2019
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Candy "Mickey" N.
Nothing
by Marisela on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
First massage and it was absolutely amazing
by DINITA on Aug 2019
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Desiree is awesome! She gave me the best massage I’ve had in a long time. She very knowledgeable and friendly. I will definitely be back.
by Katelyn on Aug 2019
Verified
Service Received: Deluxe Therapeutic Massage with PRINCELLA M.
Loved the environment
by Anonymous on Aug 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Princella did a wonderful massage! She worked on my trigger points and was able to help me feel better! I would like to have heard a little music during the hour. Thank you!
by Anonymous on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
It was my first time @ True Balance and the staff was very kind and Princella was amazing ! She did a great job . I can recommend her and True Balance for a great experience .
by Anonymous on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
She was wonderful and I’ve had many massages- I’m looking forward to another by Ms. Princella!!!
by MECHELLE on Aug 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
I absolutely loved my therapeutic massage!!! Desiree’s magic hands was the perfect experience, perfect atmosphere (I enjoyed her being quiet so I could relax and listen to the beautiful sounds of the waterfalls). My extra foot scrub, hot stones, heat compression made it a True Balance Amazing Experience!!!!
by Anonymous on Aug 2019
Verified
Service Received: Spa with Desiree M.
Beautiful location, decorated nicely, very quiet and relaxing. Kind people.
by LLOYD on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
Absolutely Fantastic Experience from the time I walked in until the time I left! Friendly, courteous, professional, attentive & caring! Rivals & BEATS any and ALL sessions at any of the Spas I’ve been to!

Business response:

We are so glad you enjoyed your time with us. Thank you

by Terry on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
I had a great and relaxing experience at True Balance. I recommend this place to anyone.
by Donna on Jul 2019
Verified
Service Received: Therapeutic Massage (Compare at $110) with Desiree M.
Friendly and professional. Decor in the massage rooms have great calming affect..
by CHRISTY on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
The place is so welcoming and the service is wonderful. I highly recommend it.
by Anonymous on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
Wonderful service, great staff
by victoria on Jul 2019
Verified
Service Received: Deluxe Therapeutic Massage with Desiree M.
Very nice place! Super relaxing setting in the room.
by victoria on Jul 2019
Verified
Service Received: BOOKING FEE with Desiree M.
Very nice place! Super relaxing setting in the room.
by Anonymous on Jul 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Kimberly F.
The place smelled wonderful and was set up for peace and tranquility.
by Anonymous on Jul 2019
Verified
Service Received: Spa with Kimberly F.
The place smelled wonderful and was set up for peace and tranquility.
by SANTOSH on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
Good Hospitality and Great Massage which was very Relaxing. Thank you so much Kim.
by MONICA on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
I was very impressed with the service. They made you feel welcome as soon as you walked through the door. Princella was my therapist and she was excellent. I would say she has healing hands. She is definitely working in her gift/passion. Thank you for making my first experience a memorable experience. I will be back.
by LACHRISHA on Jun 2019
Verified
Service Received: Spa with PRINCELLA M.
Such a wonderful experience I can't wait to come back! Arlington's finest!
by Anonymous on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Very relaxing atmosphere
by ELAINE on Jun 2019
Verified
Service Received: 30 MIN HAND AND FOOT MASSAGE with PRINCELLA M.
Very relaxing and healing treatment.
by Anonymous on Jun 2019
Verified
Service Received: 90 MIN. SWEDISH MASSAGE with Desiree M.
Great Service
by VIVIENNE on Jun 2019
Verified
Service Received: Deluxe Therapeutic Massage with PRINCELLA M.
Enjoyed every moment of it!
by Anonymous on Jun 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Kimberly F.
Wonderful experience.
by ELAINE on Jun 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Kimberly F.
Lovely atmosphere. One of the best massages that I've ever had.
by CARLO on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Entire experience was great will definitely return...
by Anonymous on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Wonderful experience.
by Anonymous on May 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Kimberly F.
Great experience. My first time having a professional massage.
by Anonymous on May 2019
Verified
Service Received: Therapeutic Massage (Compare at $110) with PRINCELLA M.
Lovely office!
by JENNA on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Massage was great!
by Anonymous on May 2019
Verified
Service Received: Spa with Desiree M.
This place is perfect !
by KATHLEEN on May 2019
Verified
Service Received: Spa with liam g.
Liam is amazing!
by Anonymous on May 2019
Verified
Service Received: Spa with Desiree M.
This place is perfect !
by Anonymous on May 2019
Verified
Service Received: Therapeutic Massage (Compare at $110) with Desiree M.
Everything was great
by adriana on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Amazing!
by PRISCILLA on May 2019
Verified
Service Received: BOOKING FEE with Desiree M.
Very nice place and relaxing
by Anonymous on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Very professional and great customer service!
by BRIDGET on May 2019
Verified
Service Received: Spa with PRINCELLA M.
I was on cloud 9 and drifted into a relaxing sleep as if I was at home but better. Desiree and Pricella did our couples massage and we will be returning. Thank you ladies.
by DEBRA on May 2019
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
She’s so compassionate and understanding!
by DEBRA on May 2019
Verified
Service Received: Spa with PRINCELLA M.
She’s so compassionate and understanding!
by Anonymous on May 2019
Verified
Service Received: Spa with PRINCELLA M.
It was my first massage ever and they were all so welcoming and kind. Everything was explained and it was amazing! I will definitely be back.
by Anonymous on May 2019
Verified
Service Received: Therapeutic Massage (Compare at $110) with Kimberly F.
The ONLY ambiance comment I have is that the massage oil was not heated - have never had a massage where it was not warm. Then it all would have been absolutely perfect.....just one of those details.
by Anonymous on May 2019
Verified
Service Received: Swedish Massage (Compare at $80) with Desiree M.
Relaxing experience
by OLGA on May 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Kimberly F.
The only thing was I missed the heated beds. Other places I have been to had them. Not a deal breaker but nice. Overall I loved my experience.

Business response:

Next time just request it and we'll make sure to book you in the room with the heated tables. So glad you enjoyed everything else.

by CHELSEA on Apr 2019
Verified
Service Received: Spa with Desiree M.
I loved the ambiance in the rooms. Kimberly was very kind! I will be back
by louie on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
Professional environment and the atmosphere was ripe for my first massage experience.
by Anonymous on Apr 2019
Verified
Service Received: Spa with Zhijie Z.
Really thorough and professional.
by Anonymous on Apr 2019
Verified
Service Received: Spa with Desiree M.
Relaxing
by Anonymous on Apr 2019
Verified
Service Received: Spa with Desiree M.
Very peaceful
by pamela on Apr 2019
Verified
Service Received: Spa with Desiree M.
Great service and patience with first timers????
by Julia on Apr 2019
Verified
Service Received: Therapeutic Massage (Compare at $110) with PRINCELLA M.
So glad to have TrueBalance nearby!
by Anonymous on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
Very relaxing atmosphere & relatively easy to get to!
by BRANDON on Apr 2019
Verified
Service Received: Spa with RHONDA E.
I loved the whole massage I told Rhonda that's the best massage I have ever received I definitely will be back once a month from now on
by JUDITH on Apr 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with PRINCELLA M.
Good service
by vickie on Mar 2019
Verified
Service Received: Swedish Massage (Compare at $80) with RHONDA E.
Perfect amount of pressure. Loved the scent she used. Rhonda was personable and sweet.
by Whitney on Mar 2019
Verified
Service Received: Skincare with SAMANTHA D.
Everything was amazing!
by Anonymous on Mar 2019
Verified
Service Received: Skincare with SAMANTHA D.
Great experience!
by ZELENE on Mar 2019
Verified
Service Received: 90 Min. Therapeutic Massage with Kimberly F.
I was accommodated last minute on a day that I really needed to get a therapeutic massage. Very grateful for that!
by WALESA on Mar 2019
Verified
Service Received: Deluxe Therapeutic Massage with Desiree M.
I liked everything about it, the place was nice, soothing, clean and relaxing. The massue was amazing in explaining everything, making me comfortable with the process, and checking in with me, to see if the massage was to my liking and pressure points I wanted to point out.
by Anonymous on Mar 2019
Verified
Service Received: Spa with Kimberly F.
Kim did a great job on me. I would highly recommend her. She was great. Shannon would not recommend Candy (Mickey). Her style was very strange. She was almost shaking him and did not really massage. It was uncomfortable. She also overstretched his neck by literally putting her body weight into it. He hasn't been able to move his neck since Saturday. She also pinched his arm several times between her and the massage bed. We have had quite a few couples massages and left relaxed and feeling great. It really sucks because he has a physical job and will now be hurting and uncomfortable at work. Because of Shannon's experience we will not be back. Also the massage beds were very uncomfortable. I spent quite a bit of money on this massage package and don't feel it was worth it. We will be seeking another option. I am rating ok because of Kim.

Business response:

Unfortunately, one of our regular Therapist had a medical emergency last minute and Mickey was a fill in. We are so sorry that your husband had a bad experience with her. Our regular therapists are very thorough in the intake process, and they make sure to tell clients to communication with them as to pressure, as pain is very much subjective. Again, we are so sorry for your husband's experience with Mickey. Please call our office number is 817-228-5683 Ask for Kim.

by Anonymous on Mar 2019
Verified
Service Received: Spa with Desiree M.
Being a first time client I felt very welcomed. We were given a run down of what to expect. The massage tables were comfortable. I enjoyed the overall ambiance & experience. We plan on returning for more!
by Anonymous on Feb 2019
Verified
Service Received: Spa with Kimberly F.
My boyfriend and I have made couple massages habitual, jumping back and forth between the same places in our area. The distance is a little far, but I dont think we'll ever go anywhere else. The atmosphere is welcoming and relaxing. Their professionalism was outstanding. My boyfriend talked about his amazing massage experience all the way home. Thank you for your services.
by Anonymous on Feb 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
Love the quiet, small- non retail feel of the place. Therapists are very qualified, knowledgeable.
by STEPHEN on Feb 2019
Verified
Service Received: Spa with PRINCELLA M.
Everything was great
by chasity on Feb 2019
Verified
Service Received: Spa with PRINCELLA M.
Everything was amazing ! Definitely going back
by chasity on Feb 2019
Verified
Service Received: Spa with Nigel B.
Nice atmosphere
by megan on Feb 2019
Verified
Service Received: Spa with Desiree M.
Easy to reach location and the ambiance in the couples room was amazing, pretty sure I nearly fell asleep at one point.
by Kedara on Feb 2019
Verified
Service Received: Spa with Nigel B.
Very warm and welcoming the moment we stepped in! We will definitely be back.
by TANNER on Feb 2019
Verified
Service Received: Spa with Kimberly F.
Very comfortable environment.
by TANNER on Feb 2019
Verified
Service Received: Spa with Kimberly F.
Very comfortable environment.
by leighann on Feb 2019
Verified
Service Received: Spa with Nigel B.
Great people. Massage table not padded and not very comfortable.
by jessica on Feb 2019
Verified
Service Received: Spa with Nigel B.
Nigel and Desiree were amazing, very helpful since it was our first time.
by Anonymous on Feb 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Desiree M.
The dear lady that did my massage was very sweet, professional and gave me a wonderful massage. This was my first massage ever and I will definitely go back again and again.
by Karen on Feb 2019
Verified
Service Received: Spa with Kimberly F.
I love the harmony the staff displayed. I was greeted with a warm welcome and a SMILE! How cool is that!
by Anonymous on Feb 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with PRINCELLA M.
Office was inviting with a nice aroma scent.
by lisa on Feb 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
Enjoyed my massage- need to do every month
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Nice ambiance
by KRIS on Jan 2019
Verified
Service Received: Spa with Desiree M.
I was greeted with a friendly smile as soon as I walked in. The music, lighting, and smells were very calming.
by Anonymous on Jan 2019
Verified
Service Received: Deluxe Therapeutic Massage with PRINCELLA M.
Excellent
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Updated, easy to pay, easy to schedule
by ANGELA on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
It is a rather small place, but very clean and the staff was professional. Worth giving them a try through a Groupon. I recommend Princella.
by Anonymous on Jan 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
I've signed up for multiple versions of their 3 massage package.
by DIANA on Jan 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with PRINCELLA M.
Great cozy place and nicely decorated.
by Anonymous on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
Thank you for the massage it was wonderful
by CHLOE on Jan 2019
Verified
Service Received: Spa with Nigel B.
Great couples massage! We will be back. Thanks!
by rashard on Jan 2019
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with PRINCELLA M.
Awesome
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Very good!
by JOAN on Jan 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with PRINCELLA M.
A wonderful all over massage that was relaxing and exhilarating later. Thank you for your services
by Anonymous on Jan 2019
Verified
Service Received: SIGNATURE MASSAGE (Compare at $110) with Desiree M.
The cleanliness and aroma of the office was awesome.
by Tom on Dec 2018
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Desiree M.
Desiree did a great job relieving the stress in my neck and shoulders.
by ANITA on Dec 2018
Verified
Service Received: Deluxe Therapeutic Massage with Nigel B.
Everything was thorough professional ! Great experience ????????
by SABRINA on Dec 2018
Verified
Service Received: Spa with PRINCELLA M.
This is literally my favorite place. I dont live in the Arlington area and we travel all the way from North Texas just to go here. No other place compares. The staff is great and they always take care of us !
by Leisha on Dec 2018
Verified
Service Received: Therapeutic Massage (Compare at $110) with PRINCELLA M.
I love the atmosphere! Always relaxing. Always professional.
by Brandon on Dec 2018
Verified
Service Received: Swedish Massage (Compare at $80) with PRINCELLA M.
Amazing!!
by dr linda on Dec 2018
Verified
Service Received: Swedish Massage (Compare at $80) with Nigel B.
Great job by Nigel...I slept good last night ????
by Anonymous on Dec 2018
Verified
Service Received: Spa with Nigel B.
Had a great couples massage, even worked with my husband who had never had a massage and is tight due to being in a wheelchair.
by Debbie on Dec 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Desiree M.
It was very annoying to listen to someone talk through the walls for 40 minutes, while you are trying to relax.

Business response:

Debbie, I'm so sorry that you had a that experience. Usually when we know a client is a talker, we put them in a more secluded room. However, sometimes we just don't know and it is out of our control. I trust that other than hearing that client through the walls, you massage was amazing! Please accept my apology and a Free Add-on service with your next appointment and we'll try our best to make sure that does not happen again. ~Kim Fenner, Owner/LMT

by MARIA on Dec 2018
Verified
Service Received: Spa with PRINCELLA M.
Nice cozy place. The waiting area is very tranquil and once you're in the massage room you feel more at peace, at least for me. Very relaxing environment with soothing music playing and calming smells.
by marian on Nov 2018
Verified
Service Received: Swedish Massage (Compare at $80) with Desiree M.
I loved the ambiance as soon as I walked in! A lot of creativity went into the colors, sounds and scents of the rooms.
by Anonymous on Nov 2018
Verified
Service Received: Spa with PRINCELLA M.
The waterfalls in the massage room was a bit loud.
by Anonymous on Nov 2018
Verified
Service Received: Spa with Desiree M.
We enjoyed our time at True Balance. They are always kind and taking very good care of my wife and I. We're already looking forward to our next trip.
by SYDNEY on Nov 2018
Verified
Service Received: Spa with PRINCELLA M.
Great service
by SYDNEY on Nov 2018
Verified
Service Received: Spa with Desiree M.
Great service
by Anonymous on Nov 2018
Verified
Service Received: Deluxe Therapeutic Massage (compare at $135) with Nigel B.
Great job!
by Anonymous on Nov 2018
Verified
Service Received: Spa with Desiree M.
Very great service and excellent professionalism
by Anonymous on Oct 2018
Verified
Service Received: Spa with Desiree M.
Everyone was polite and professional. The environment was relaxing, quiet, and peaceful.
by PAT on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Our first couples massage!!! It was our 30 th anniversary and this was a perfect relaxing no stress day for us. Loved it. Asked our preferences on type of massage a pressure used .
by taylor on Oct 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
Everything was good.
by taylor on Oct 2018
Verified
Service Received: BOOKING FEE with Nigel B.
Everything was good.
by Anonymous on Oct 2018
Verified
Service Received: Spa with Kimberly F.
Great service!
by Anonymous on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Princella was very professional and did a great job. I am definitely going back. Already bought the next three massages. Love that I purchased an hour long message and got exactly that. The only thing I wouldn’t do again is take my husband. We did a couples message and he fell asleep and started to snore.
by TIM on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Loved it all!
by TIM on Oct 2018
Verified
Service Received: Spa with Desiree M.
Comfortable tables, good location and very relaxing ambiance
by HARLEY on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Loved everything!!
by SABRINA on Oct 2018
Verified
Service Received: Spa with Nigel B.
This is my favorite place to go for a massage. I always feel great after and the staff is so kind and professional.
by Anonymous on Oct 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Courteous staff. Started a little later than appointment time. Not really thaylt late, but I am a stickler for appointments starting on time. Thats why there are appointments.
by Ava on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Everything was great if I sat here and typed everything i liked it would be an essay! Everything was perfect!!
by ROBIN on Sep 2018
Verified
Service Received: Spa with Desiree M.
The ambience was just ride, Studio was very calm and relaxing.
by Anonymous on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
The place was very clean and had a nice relaxing feel to it.
by Anonymous on Sep 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
The decor and ambience is so perfectly relaxing and serene.
by latarsha on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
Relaxing
by Anonymous on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Best massage we ever had. Left good review on Groupon as well.
by Anonymous on Sep 2018
Verified
Service Received: Spa with Desiree M.
Best massage we ever had. Left good review on Groupon as well.
by PAT on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
There is nothing to dislike. Walking in has a calming effect.
by NICOLE on Sep 2018
Verified
Service Received: Spa with Nigel B.
Will be returning!
by NICOLE on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Will be going back!
by GENESIS on Sep 2018
Verified
Service Received: Spa with Desiree M.
The environment was peaceful and extremely relaxed.
by MARIE EVE on Sep 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with Desiree M.
Wonderful Therapist. I have fibromyalgia and arthritis and my body is in a constant state of discomfort. Desiree did an amazing job and I left feeling refreshed and finaly got some relief, even if just for a little while. Will definitely be going back; purchased a plan (great value). Everyone was helpful and respectful. Highly recommend.
by Anonymous on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
No comments
by Anonymous on Sep 2018
Verified
Service Received: Spa with Nigel B.
The customer service was great. Very great people
by Tanyett on Aug 2018
Verified
Service Received: Spa with Nigel B.
Nigels hands were like he was performing magic. I almost drueled lol. He really knows what he is doing. If my man could do that we would get along so much better. I will be dreaming about the massage given by Nigel.
by stanley on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Everything was great, will be returning
by michael on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Very wonderful massage.
by michael on Aug 2018
Verified
Service Received: Spa with Desiree M.
Great massage. Very accommodating in our schedule.
by shaunece on Aug 2018
Verified
Service Received: Therapeutic Massage compare at $110 with Nigel B.
Nice place, nice people, great atmosphere!
by Anonymous on Aug 2018
Verified
Service Received: Therapeutic Massage compare at $110 with Kimberly F.
I had the therapeutic massage by the owner, Kim. She really did a great job on my back. She was also very nice and professional. I'll be back next Saturday because my back muscles are in knots. From now on a massage is a neccesity.
by Anonymous on Aug 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with Desiree M.
could be darker in the room

Business response:

You need only ask... We aim to please. Hope to serve you again soon. Thanks for your response.

by MARQUECIA on Aug 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
The room was nice. I loved that me and my husband were side by side while getting massages.
by VINSON on Aug 2018
Verified
Service Received: Spa with Desiree M.
Wonderful place the staff is awesome very professional. I would definitely used their services again. Thanks for a lovely time!
by Di Di on Aug 2018
Verified
Service Received: Spa with Desiree M.
Very clean facility and friendly Staff.
by LAUREN on Aug 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with PRINCELLA M.
Absolutely loved it, Princella did an amazing job!
by Anonymous on Aug 2018
Verified
Service Received: Spa with Nigel B.
Great room
by Anonymous on Aug 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Princella was nothing short of amazing
by Anonymous on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Princella was nothing short of amazing
by Anonymous on Aug 2018
Verified
Service Received: Deluxe Therapeutic Massage (compare at $135) with Shelba I.
Great Experience!!!!!!
by JAMEELAH on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Got every kink out!! Will be back
by JAMEELAH on Aug 2018
Verified
Service Received: Spa with Shelba I.
First time and will be back
by Marilyn on Aug 2018
Verified
Service Received: Spa with Desiree M.
This experience was wonderful. The staff was amazing and I enjoyed every minute of my massage. I will definitely be back for more massages. Thank you Kimberly McCarty Fenner for donating this prize on the Girl's Trip.
by MECHELLE on Aug 2018
Verified
Service Received: Spa with Nigel B.
What an amazing experience!
by MECHELLE on Aug 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
What an amazing experience!
by Anonymous on Aug 2018
Verified
Service Received: Spa with Kimberly F.
I thought it was amazing
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
True Balance Therapeutic Massage is top-notch!
by ROBERT on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Can't remember everything...went to sleep.....SO...very Relaxing massage by Pricella.
by Anonymous on Jul 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with PRINCELLA M.
Walked in there before the appointment, I ended up starting at 10 minutes later. This massage ended before the hour so I’m reality it wasn’t an hour in addition to my therepist maybe at most giving me 30 minutes of massage. It seem she was new or just didn’t really bother doing her job. There was constant dialogue between my therapist and my wife’s massage and in between there was always a pause to me it seem she was trying to copy or learn from the other therapist next to me. Very disappointed it has been the worst massage I’ve received, this was my second time going there first time was good but not this time. I won’t be returning it really did bother me not receiving my hour on top of all the time lost by my therapist. I usually walk out feeling really good and I had a headache by the time I left maybe because in my conscious I was thinking all this time is she new? And realizing all the pause in between. I’m not the type of people who really writes reviews but I had to this time.

Business response:

Dear Anonymous, We are very customer service oriented and guarantee our services. All our Therapist are qualified Licensed Massage Therapists. Since you did not mention anything at the time of service and you chose to review anonymously, I cannot review your particular circumstances to address the issue. You are one of three less then perfect reviews in over 5 years of business. I hope you find another spa to your liking. Sincerely, Management

by Anonymous on Jul 2018
Verified
Service Received: Therapeutic Massage compare at $110 with Kimberly F.
Awesome
by Anonymous on Jul 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with Desiree M.
Clean, attractive facility, very professional
by joe on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
I was impressed by the friendliness and competence of the staff. The location was perfect for me and they worked to accommodate my schedule.
by Anonymous on Jul 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with PRINCELLA M.
Princella gave a excellent massage, very professional. Would recommend thank you princella
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Calm loved it
by TROY on Jul 2018
Verified
Service Received: Spa with Nigel B.
Very relaxing
by MELISSA on Jul 2018
Verified
Service Received: Spa with Nigel B.
Loved it! the atmosphere is so cozy and great deal with groupon
by MELISSA on Jul 2018
Verified
Service Received: Spa with Desiree M.
The whole experience was worth the groupon purchase!
by JULIE on Jul 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
We found this place in Groupon and loved it so much we have been back twice since! This is a wonderful, woman owned business. The staff has been very friendly and has remembered us every time. We look forward to our next massage!
by denise on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
The place was very clean and smelled nice. They do a good job at keeping a relaxing atmosphere
by Bernice on Jul 2018
Verified
Service Received: Spa with Nigel B.
Calmly
by anthony on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
A wonderful first time experience.
by anthony on Jul 2018
Verified
Service Received: Spa with Desiree M.
I liked the total experience.
by SHARON on Jul 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Nigel B.
did not get my deep tissue massage
by raju on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
Nigel was great. He was very professional and was very knows exactly what he's doing. I would definitely recommend him to everyone. This was my first time going to this place and I love it! Thank you Nigel.
by SANDRA on Jul 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with PRINCELLA M.
Decor is calming, the music is relaxing, it looks like an authentic Asian type spa, but, has a genuine welcoming feeling. Super impressed- I even asked if they could come decorate my house. The bathroom even has clear/glass rocks in the sink, a simple touch makes a big impact- like nature inside.
by Anonymous on Jul 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with PRINCELLA M.
First massage and it was a great experience
by CHRISTY on Jul 2018
Verified
Service Received: Spa with Nigel B.
Excellent! We will be back.
by Anonymous on Jul 2018
Verified
Service Received: SIGNATURE MASSAGE (compare at $110) with PRINCELLA M.
Very customer oriented. Made me feel like I was important to their business.
by SHARON on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Very amazing I enjoyed it very much.
by Anonymous on Jun 2018
Verified
Service Received: SIGNATURE MASSAGE with Nigel B.
So relaxing
by Anonymous on Jun 2018
Verified
Service Received: Deluxe Therapeutic Massage (compare at $135) with Roxana N.
Everything was wonderful
by Joana on Jun 2018
Verified
Service Received: Spa with PRINCELLA M.
Waiting area was a little small
by Anonymous on Jun 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with PRINCELLA M.
Princilla Morris is a calming spirit, which made it easy to relax. The massage hit every problem I had without pain. It was very therapeutic and I left feeling renewed. Thanks Princella!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Kimberly F.
Just love it
by BECKY on Jun 2018
Verified
Service Received: Therapeutic Massage with Desiree M.
A hidden gem! So thankful I found True Balance!
by rich on Jun 2018
Verified
Service Received: Therapeutic Massage compare at $110 with Desiree M.
Were able to get me in last minute.
by AMBER on Jun 2018
Verified
Service Received: Spa with Desiree M.
Great atmosphere. Will definitely be back!
by BRYAN on Jun 2018
Verified
Service Received: Therapeutic Massage with Kimberly F.
It was a amazing experience!
by Janice on Jun 2018
Verified
Service Received: SIGNATURE MASSAGE with Kimberly F.
I liked the setup of room and calming music.
by Dwayne on Jun 2018
Verified
Service Received: Therapeutic Massage with Kimberly F.
I had to be poured into my car after my massage. OMG - why did I wait so long?
by rose on Jun 2018
Verified
Service Received: Deluxe Therapeutic Massage with Desiree M.
The best massage I have ever had!
by Anonymous on Jun 2018
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Very nice location.
by TAVARES on Jun 2018
Verified
Service Received: Spa with Desiree M.
Very good and professional massage
by CINDY on Jun 2018
Verified
Service Received: Spa with PRINCELLA M.
Pressure was perfect
by CINDY on Jun 2018
Verified
Service Received: Spa with Roxana N.
Will recommend
by LINDA on Jun 2018
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Very nice, peaceful setting with friendly efficient and prepared employees. If you are looking for somewhere to get a massage, this is the place to go!
by CINDY on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
Awsome place. I just keep going back.
by Anonymous on Jun 2018
Verified
Service Received: Therapeutic Massage with Desiree M.
If you haven't been....go!
by Anonymous on Jun 2018
Verified
Service Received: Deluxe Therapeutic Massage with Roxana N.
You have a good customer service attitudes. The place was clean. Roxanne did a good job. Keep it up.
by lori on Jun 2018
Verified
Service Received: Spa with Nigel B.
We loved both massages.
by Anonymous on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
Great experience!
by DAWN on Jun 2018
Verified
Service Received: Therapeutic Massage with Desiree M.
Desiree was fantastic and she’s nailed down my needs and made recommendations on a care plan. I’m confident she’s going to take care of me and I’m excited to see her soon!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Roxana N.
Great!
by COLLEEN on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
I always leave True Balance feeling relaxed and refreshed. Great ambiance, professional and courteous service, and the therapists know what they’re doing. What’s not to love?
by Anonymous on May 2018
Verified
Service Received: Spa with Nigel B.
Great
by Anonymous on May 2018
Verified
Service Received: Spa with Roxana N.
Everything was great
by DEBRA on May 2018
Verified
Service Received: 90 Min. Therapeutic Massage with Nigel B.
My whole experience was awesome! Conversation, professional and always make me feel that I’m the only person there????
by maricela on May 2018
Verified
Service Received: Spa with PRINCELLA M.
Loved it all
by KYANA on May 2018
Verified
Service Received: Spa with Desiree M.
Sensitive to smells oils were a bit strong
by Anonymous on May 2018
Verified
Service Received: Spa with Desiree M.
Loved the visit atmosphere was wonderful present visit
by Jurica on May 2018
Verified
Service Received: Spa with PRINCELLA M.
The absolute best massage I’ve had in a very very long time. Walked in was greeted warmly and quickly. Very clean establishment! Purchased a pass because I have to have this in my life consistently!
by Lindsey on May 2018
Verified
Service Received: Spa with Roxana N.
Loved it all! Such a nice place, nice people, and a great massage! We will be going back for sure!!
by MARIA on May 2018
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
Amazing and very peaceful environment that it felt as soon as you walk in.
by AMANDA on May 2018
Verified
Service Received: Spa with PRINCELLA M.
Beautiful surroundings, incredibly pleasant people!
by Anonymous on May 2018
Verified
Service Received: SIGNATURE MASSAGE with Roxana N.
I had an amazing experience!
by JEFFREY on May 2018
Verified
Service Received: Spa with Kimberly F.
very relaxing
by lady on May 2018
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
Princella I know only a few ways of saying Thank You. Medase, Modupe, Gracias! Danke, Obrigada,Merci, Grazie and xie xie!
by terri on May 2018
Verified
Service Received: Spa with Desiree M.
I truly loved this place. The decor, ambience, professionalism, all of it!! I’m so glad I found y’all. Desiree was AmaZing. I felt so relaxed and so much better when I left. 60 minutes went by so fast, I’ll have to purchase the 90 minutes next time. I will definitely return. Thanks so much.
by Anonymous on May 2018
Verified
Service Received: Spa with Kimberly F.
Great environment
by Anonymous on May 2018
Verified
Service Received: SIGNATURE MASSAGE with Kimberly F.
Great environment
by nancy on Apr 2018
Verified
Service Received: Spa with PRINCELLA M.
The lady who checked us in was very sweet and professional. The office was cute and comforting.
by SHAWNA on Apr 2018
Verified
Service Received: Deluxe Therapeutic Massage with PRINCELLA M.
Wonderful & Relaxing. Will definitely be back & recommending to everyone I know!
by Alice on Apr 2018
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
The only thing I hate is that the time goes by sooo fast. 90 minutes seems like 90 seconds.
by Alice on Apr 2018
Verified
Service Received: Spa with PRINCELLA M.
The only thing I hate is that the time goes by sooo fast. 90 minutes seems like 90 seconds.
by Anonymous on Apr 2018
Verified
Service Received: Spa with Desiree M.
They made me feel comfortable.
by julie on Apr 2018
Verified
Service Received: Spa with PRINCELLA M.
Staff were welcoming and friendly. Very professional and helpful. I highly recommend True Balance.
by JESSICA on Apr 2018
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
Everyone and everthing was so amazing deffinatlly booking again soon.
by Anonymous on Apr 2018
Verified
Service Received: Spa with PRINCELLA M.
The atmosphere was wonderful
by tara on Mar 2018
Verified
Service Received: Swedish Massage with Desiree M.
Highly recommend! It’s an experience, more than just a massage. Go see Desiree and Princella!!
by JAN on Mar 2018
Verified
Service Received: Therapeutic Massage with Kimberly F.
Very clean and relaxing environment!
by kolten on Mar 2018
Verified
Service Received: Spa with Desiree M.
Very professional will be a returning customer
by LOIS on Mar 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Wonderful experience overall. Rated ambiance "Good" rather than excellent because the recorded flute music had a hitch and kept sticking in places.
by LISA on Mar 2018
Verified
Service Received: Therapeutic Massage with PRINCELLA M.
Very calm and welcoming place.
by LISA on Mar 2018
Verified
Service Received: Spa with PRINCELLA M.
Very calm and welcoming place.
by christie on Mar 2018
Verified
Service Received: Deluxe Therapeutic Massage with PRINCELLA M.
Princella was fantastic
by sCOTT on Mar 2018
Verified
Service Received: Therapeutic Massage with Kimberly F.
Extremely relaxing and beautiful room
by bryan on Mar 2018
Verified
Service Received: Spa with Desiree M.
Great experience!
by DEVIN on Mar 2018
Verified
Service Received: Spa with Kimberly F.
She was great
by DEBRA on Mar 2018
Verified
Service Received: Spa with PRINCELLA M.
I love everything! You can enjoy the personal attention she gives! We can talk about anything because we feel like family!
by DEBRA on Mar 2018
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
I love everything! You can enjoy the personal attention she gives! We can talk about anything because we feel like family!
by rita on Mar 2018
Verified
Service Received: Therapeutic Massage with Desiree M.
information
by RENESHA on Mar 2018
Verified
Service Received: Spa with PRINCELLA M.
The environment was clean, calm, and relaxing. Everyone was very professional. I highly recommend this place.
by ELIZIBETH on Mar 2018
Verified
Service Received: Spa with PRINCELLA M.
Very relaxing environment.
by DANIELLE on Mar 2018
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
I love the feel as soon as you walk in the office, very peaceful and serene.
by KIM on Mar 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
She’s awesome!
by Jorge on Feb 2018
Verified
Service Received: SIGNATURE MASSAGE with Kimberly F.
Great place to go.
by aubrey on Feb 2018
Verified
Service Received: Spa with Desiree M.
My Husband said there wasn’t anything he didn’t like. He only wishes he could have stayed awake the entire time;)
by aubrey on Feb 2018
Verified
Service Received: Spa with Kimberly F.
My Mother said that she really enjoyed it, and she will be back for sure!
by JUDY on Feb 2018
Verified
Service Received: Therapeutic Massage with Desiree M.
No soap in bathroom. I would love a higher chair to sit on while changing clothes. You are easy to get to for me. Tables for comfortable, Atmosphere great.
by JONICA on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
The atmosphere was amazing. This was our first, but not last, couples massage. Therapist asked prudent questions and were so thorough that they were able to concentrate on all of the important areas. I would highly recommend this establishment. ????
by JONICA on Feb 2018
Verified
Service Received: Spa with Desiree M.
The atmosphere was amazing. This was our first, but not last, couples massage. Therapist asked prudent questions and were so thorough that they were able to concentrate on all of the important areas. I would highly recommend this establishment. ????
by amanda on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
Very good experience. Will be back!
by BARBARA on Feb 2018
Verified
Service Received: Spa with Desiree M.
I’ve had many massages in my lifetime, and this is the best I’ve ever had.
by DANIELLE on Feb 2018
Verified
Service Received: Spa with Kimberly F.
My overall experience was amazing. I was delighted with the results. The atmosphere was cozy, personable, and inviting.
by jackie on Feb 2018
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Very inviting atmosphere
by jackie on Feb 2018
Verified
Service Received: Spa with Desiree M.
Very inviting atmosphere
by JOSE on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
amazing very professional
by dulce on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
The pressure given was just right
by MARGERY on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
One of the best massages I’ve had! I really enjoyed the atmosphere and the care provided!
by derrick on Feb 2018
Verified
Service Received: Spa with Kimberly F.
Ambiance was so nice and relaxing
by derrick on Feb 2018
Verified
Service Received: Spa with Kimberly F.
Ambiance was so nice and relaxing
by derrick on Feb 2018
Verified
Service Received: Spa with Kimberly F.
Ambiance was so nice and relaxing
by AMANDA on Feb 2018
Verified
Service Received: Spa with Kimberly F.
This place was amazing! Incredibly relaxing and the massage therapist was fantastic. She really took her time. I use to get regular massages at Massage Envy and TrueBalance is a million times better. Very affordable as well. I highly recommend getting the heat therapy and the hot stones! The essential oils were fantastic too. Really any massage they offer will be great, but if you are going to get a massage, do it right, and go all out! :) I will definitely be going back frequently. Thank you TrueBalance for such a relaxing experience!
by JENNIFER on Feb 2018
Verified
Service Received: Spa with Desiree M.
The therapist working at the front desk were so welcoming and the waiting area was comfortable and smelled amazing!
by JENNIFER on Feb 2018
Verified
Service Received: Spa with Kimberly F.
Wonderful atmosphere when arriving and the people were so welcoming!
by DEBRA on Feb 2018
Verified
Service Received: Spa with PRINCELLA M.
My husband and I had an amazing couples massage. The atmosphere was nice with relaxing smells and sounds. Pricella focused on my trouble spots with the perfect amount of pressure. I will definitely be going back. My shoulders and neck need her hands.
by lisa on Jan 2018
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
True Balance was a nice, clean, professional office. I enjoyed being there.
by Anonymous on Jan 2018
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
I would definitely recommend getting a massage from True Balance. They were very accommodating with schedule times and super friendly. I had a great experience overall and am definitely planning on going back again!
by LARON on Jan 2018
Verified
Service Received: Spa with PRINCELLA M.
Great atmosphere and prompt service.
by Anonymous on Jan 2018
Verified
Service Received: Spa with Desiree M.
Very professional for a small business.
by JACLYN on Jan 2018
Verified
Service Received: Swedish Massage with Desiree M.
I liked the massage room, very relaxing
by marcus on Jan 2018
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
Good massage
by marc on Jan 2018
Verified
Service Received: Spa with Desiree M.
It was great
by AMY on Jan 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
Desiree was wonderful.
by Anonymous on Dec 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
I like the atmosphere, quietness, clean and well kept.
by ANGELA on Dec 2017
Verified
Service Received: SIGNATURE MASSAGE with Kimberly F.
My experience was great! Will definitely be going back soon!
by desmond on Dec 2017
Verified
Service Received: BOOKING FEE with Kimberly F.
I liked the massage.
by desmond on Dec 2017
Verified
Service Received: Spa with Kimberly F.
I liked the massage.
by Anonymous on Dec 2017
Verified
Service Received: Spa with Desiree M.
My boyfriend and I have a wonderful massage. Love it
by SARAH on Dec 2017
Verified
Service Received: Swedish Massage with Kimberly F.
Very nice rooms and service.
by Anonymous on Dec 2017
Verified
Service Received: Therapeutic Massage with Kimberly F.
I recently had an appt at this establishment and upon entering and being warmly greeted, the aroma was very soft and an relaxing. Love the look! The room was very warm and cozy and the music really mesmerizing.
by DEBRA on Dec 2017
Verified
Service Received: Spa with Kimberly F.
They are family! Love my peeps!
by DEBRA on Dec 2017
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with Kimberly F.
They are family! Love my peeps!

Business response:

We Love you too Debra. Happy Holidays!!!

by CRYSTAL on Dec 2017
Verified
Service Received: SIGNATURE MASSAGE with PRINCELLA M.
Very polite staff, and the environment was very welcoming.
by Anonymous on Dec 2017
Verified
Service Received: Spa with PRINCELLA M.
Ok
by MARY on Dec 2017
Verified
Service Received: Therapeutic Massage with Kimberly F.
What can I say Simply AMAZING!!! Very relaxing Beautiful Business !!! 100% Profession
by Angie (John) on Dec 2017
Verified
Service Received: SIGNATURE MASSAGE with Desiree M.
Desiree was great very knowable able stretching to get my hamstring stretched out
by Kayla on Dec 2017
Verified
Service Received: Spa with Desiree M.
Staff was professional. We received a 60 minute couples massage. Because it was our first time we didn't know what to expect but it was amazing. Thanks Desiree and Kim.
by regina on Dec 2017
Verified
Service Received: Spa with Desiree M.
No complaints. Love the atmosphere. They made us feel comfortable
by regina on Dec 2017
Verified
Service Received: Spa with PRINCELLA M.
Love the atmosphere. Made my husband and I comfortable.
by DARLENE on Dec 2017
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
They were very understanding when I showed up a bit late.
by Joni on Nov 2017
Verified
Service Received: Spa with Desiree M.
Very nice environment
by GRANT on Nov 2017
Verified
Service Received: Spa with Desiree M.
Very quiet and calming
by SHARA on Nov 2017
Verified
Service Received: Spa with PRINCELLA M.
The staff were very friendly and professional. The atmosphere was warm and inviting. I would highly recommend them. I will be returning!
by Anonymous on Nov 2017
Verified
Service Received: Spa with Kimberly F.
Great place and very professional!
by WHITLEY on Nov 2017
Verified
Service Received: SIGNATURE MASSAGE with Kimberly F.
Exceeded my expectations!
by belinda on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
Environment was very nice and relaxing. Therapist was very nice, professional, and skilled.
by Anonymous on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
Everyone was very friendly and welcoming.
by GINO on Oct 2017
Verified
Service Received: Spa with Desiree M.
Nice experience
by NIKKI on Oct 2017
Verified
Service Received: Therapeutic Massage with PRINCELLA M.
Thank you so much Princella my shoulder feels so much better.
by deborah on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
My Husband and I loved it.

Business response:

We're so glad you enjoyed your True Balance experience. We look forward to serving you again real soon. Please spread the word and let all your friends know that we have in-house Introductory and member prices available. We also have give Certificates for every occasion. Thank you again.

by MELISSA on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
Absolutely relaxing my husband and I both enjoyed the atmosphere and the professionalism from our therapist,definitely will be returning soon .
by bobby on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
The ambiance was amazing and very relaxing, can't wait until my next visit.
by MIKE on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
Great place
by MIKE on Oct 2017
Verified
Service Received: Swedish Massage with PRINCELLA M.
Great place
by REBECCA on Oct 2017
Verified
Service Received: Spa with PRINCELLA M.
.
by Whitney on Oct 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with Desiree M.
Desiree did an excellent job! She was very professional and focused on the areas I needed the most attentiveness in. I will definitely keep back again!
by Anonymous on Oct 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Love the new location and space.
by Anonymous on Sep 2017
Verified
Service Received: Spa with PRINCELLA M.
Room was neat and tranquil with designated area for clothes. Suggestions were made for follow up treatment but it was not a hard sale technique.
by Meka on Sep 2017
Verified
Service Received: Spa with Kimberly F.
She said it was great. Just wanted to know the areas you focused on more were tender. And is that normal?

Business response:

Yes, it is normal to be sore in some cases. I did have to focus on specific areas of tension that she had in her upper body. She can soak in Epson salt and baking soda in hot water to help draw out any soreness and to make it a spa day at home add a few drops of essential oil. I'm so glad she enjoyed her day. Thanks again.

by AUDREY on Sep 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
True Balance is the place to go if you want a therapeutic massage that is also very relaxing! They know how to work your muscles without making you feel "worked over."

Business response:

I love the way you describe your experience. That's exactly what we try to do, give everyone the spa experience with the Therapeutic benefits. Thanks again for being a loyal client.

by HORACE on Sep 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
Great service and good price.
by Ashley on Sep 2017
Verified
Service Received: Spa with Kimberly F.
My first time and I absolutely loved it. I will definitely be coming back for another session.

Business response:

We're so glad you enjoyed your first massage. We look forward to you becoming a regular client and taking advantage of our great loyal customer specials. See you soon!????

by krystal on Sep 2017
Verified
Service Received: Spa with Kimberly F.
My husband and I felt so relaxed after our session! We hope to be able to come back at the new location!

Business response:

We're so glad you both enjoyed your session. We can't wait for you to visit our new location. You're going to love the atmosphere!????????

by Anonymous on Aug 2017
Verified
Service Received: Spa with Kimberly F.
Loved the atmosphere.
by RHONDA on Aug 2017
Verified
Service Received: Spa with Kimberly F.
It was wonderful
by Anonymous on Aug 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
I love that I can tell the masseuse exactly what hurts and she will focus on that area for the session. The perfect amount of pressure is added every time to help relieve the tension.
by ANA on Jul 2017
Verified
Service Received: Spa with PRINCELLA M.
Im really happy with the services, Im really enjoy!!!!!!!
by SAMANTHA on Jul 2017
Verified
Service Received: Spa with Kimberly F.
My husband and I have had two couples massages with True Balance and each time we felt comfortable and so relaxed. We leave more connected than when we walked in the door which is what I treasure most from the experience.

Business response:

Thank you so much for your review. I'm so glad that we can be a part of helping you guys connect.

by Jana on Jul 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
by tiji on Jul 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Nice and friendly place
by SCOTT on Jul 2017
Verified
Service Received: Spa with Edwina T.
Told them I had a Groupon and suddenly they didn't have any openings for 10 days and then took my Groupon number and used it without honoring the massage.

Business response:

I was told that you were scheduled for an appointment on 7/5 and did not show or respond to voice messages left by the therapist. We book by appointment and have a 24 hour cancellation policy (see website). If there was some sort of miscommunication, you can reach me at 817-228-5683 to discuss it further. Sincerely, Kim Fenner/Owner

by VERONICA on Jul 2017
Verified
Service Received: Spa with PRINCELLA M.
ine of the best massages that I have ever had. Was able to get into the muscle and break up the knots without man handling the problems. Very relaxing! Will be going back.
by Grace on Jul 2017
Verified
Service Received: Spa with PRINCELLA M.
The atmosphere was wonderful, the massage was very good & relaxing. All in all one of my best massage experience
by Grace on Jul 2017
Verified
Service Received: Spa with Brenton S.
Walked in with a crook in my neck; walked out feeling renewed and refreshed. Will definitely be going back.
by Anonymous on Jun 2017
Verified
Service Received: Spa with PRINCELLA M.
Very inviting and professional office!
by Anonymous on Jun 2017
Verified
Service Received: Spa with PRINCELLA M.
Wow! Great place!
by alissa on Jun 2017
Verified
Service Received: Spa with PRINCELLA M.
such a great experience!
by pam on Jun 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Very relaxing, and theraputic. Definitely will return.
by Breana on Jun 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Love this place!

Business response:

We appreciate your business and glad we can aid in your overall health and wellness. Thank you for being a loyal customer. ~KimF

by ERIN on Jun 2017
Verified
Service Received: Spa with PRINCELLA M.
This was my first time getting a message. My boyfriend and I got a couples message for our birthdays. It was so relaxing and I left relaxed and calm. The staff is so welcoming and very professional. We will be booking again.
by JOSH on Jun 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with Kimberly F.
Nice and relaxing
by Anonymous on Jun 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Edwina T.
Facility could stand a little renovation.
by craig on Jun 2017
Verified
Service Received: Spa with Edwina T.
All i can say is absolutely the best experience My Wife and i have had
by JIM on May 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Candy "Mickey" N.
Mickey did a great job. Thank you My wife will come will school is out for the summer. Jim Rose
by Cris and Cristy on May 2017
Verified
Service Received: INTRO Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Always a pleasure
by FURAT on May 2017
Verified
Service Received: Spa with Kimberly F.
The staff was amazing and extremely nice!
by Anonymous on May 2017
Verified
Service Received: Spa with EDWINA T.
This experience was amazing!!! Both me and my partner fell asleep on the tables and began to snore. It is super relaxing and soothing. The neck massage was very intense and something like I have never experienced. I could feel the tension immediately be released.
by Anonymous on May 2017
Verified
Service Received: Spa with Kimberly F.
Great massage! I will be back next month!
by JAMES on Apr 2017
Verified
Service Received: Spa with Kimberly F.
Absolutely perfect experience!!! I can not speak high enough of the staff as well as the level of service. This is my new location for massages by far!

Business response:

Thank you James. We definitely look forward to being your go to spot for Therapeutic Massage.

by Whitney on Apr 2017
Verified
Service Received: Spa with Kimberly F.
I definitely enjoyed it and I will be returning!

Business response:

Thank you Whitney. We look forward to serving you.

by DIANE on Apr 2017
Verified
Service Received: Swedish Massage with PRINCELLA M.
The atmosphere was very quiet and relaxing. Very clean and tastefully decorated.

Business response:

Thanks Diane.

by D'Ann on Apr 2017
Verified
Service Received: BLACK FRIDAY/CYBER MONDAY PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
It was very relaxing.
by AMY on Apr 2017
Verified
Service Received: Spa with Kimberly F.
This was one of the best massages I've had. The pressure was perfect, room was calm and relaxing. We greatly enjoyed it.

Business response:

So glad you enjoyed your massage session. Hope to see you again real soon.

by james on Apr 2017
Verified
Service Received: Deluxe Therapeutic Massage with Kimberly F.
They need a location in Stockton, CA. It was GREAT!!

Business response:

Maybe once I franchise. lol

by brandon on Apr 2017
Verified
Service Received: Spa with Kimberly F.
I asked for deep tissue massage and that is exactly what I got! Great overall experience!

Business response:

Glad you enjoyed your massage session. Thank you for your review.

by Danyelle on Apr 2017
Verified
Service Received: Spa with Kimberly F.
Brenton was amazing and has very soft hands! I thorougly enjoyed my massage!
by MAYA on Apr 2017
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Brenton S.
Great massage -worked on areas that I mentioned were problem areas-very persinable

Business response:

Glad we could help. Our clients deserve the best!

by susan on Mar 2017
Verified
Service Received: Spa with Kimberly F.
When I first called True Balance Therapeutic Massage I left and massage requesting a massage for my husband and I that day. Immediately after leaving a message my call was returned by a pleasant and friendly front desk person. I was able to book our massages and get in right away. I truly appreciated that!

Business response:

We appreciate you as well. Thank you

by Anonymous on Mar 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Brenton S.
I have been a customer for a while now and I never have gotten bad service here! The owner is great along with her staff.

Business response:

We love what we do. Thank you so much.

by ASHLEY on Mar 2017
Verified
Service Received: Spa with Candy "Mickey" N.
They were professional and made my first time massage experience worth it.

Business response:

Thank you for trusting us with your first massage and hopefully not your last. Looking forward to seeing you a regular basis.

by Alice on Mar 2017
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
Great place. Good value.
by Alice on Mar 2017
Verified
Service Received: Spa with PRINCELLA M.
Great place. Good value.
by kiara on Mar 2017
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Not one dislike. Great experience. Very comfortable for my pregnant belly. Thank you.

Business response:

Thank you.

by SANDY on Mar 2017
Verified
Service Received: Spa with Kimberly F.
Amazing

Business response:

Thank you.

by DONALD on Mar 2017
Verified
Service Received: Spa with Candy "Mickey" N.
Dislike nothing

Business response:

Thank you.

by Chelsee on Mar 2017
Verified
Service Received: BOOKING FEE with PRINCELLA M.
I love the atmosphere of the place it's very welcoming and relaxing ! I just loved it and the staff was amazing:)
by Chelsee on Mar 2017
Verified
Service Received: Spa with PRINCELLA M.
I love the atmosphere of the place it's very welcoming and relaxing ! I just loved it and the staff was amazing:)

Business response:

Thank you so much.

by Chelsee on Mar 2017
Verified
Service Received: BOOKING FEE with PRINCELLA M.
I love the atmosphere of the place it's very welcoming and relaxing ! I just loved it and the staff was amazing:)
by lisa on Mar 2017
Verified
Service Received: Spa with PRINCELLA M.
I really like that they were on time and the ambiance in the room was very nice. Besides dressing time, I got the 60-minute massage.
by Anonymous on Mar 2017
Verified
Service Received: Spa with PRINCELLA M.
I liked the massage itself. Princella was on time and very professional.
by Carol on Mar 2017
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with Jordan L.
I had never experienced anything like it before and was very pleased.

Business response:

Hi Carol, I knew you would love Jordan. What he does is more of a medical massage and is a Specialty Massage. I will be getting my certification in Orthopedic Massage this year as well and hopefully offering it by Jan 2018 on our Menu of services.

by rachel on Mar 2017
Verified
Service Received: BOOKING FEE with Kimberly F.
I was so super impressed with the overall experience. I have found my set spot for all of my relaxation needs.

Business response:

Thank you for your feedback Rachel. We look forward to seeing you again soon.

by rachel on Mar 2017
Verified
Service Received: Spa with Kimberly F.
I was so super impressed with the overall experience. I have found my set spot for all of my relaxation needs.
by AMBER on Mar 2017
Verified
Service Received: Spa with PRINCELLA M.
I was a little nervous about the new location, but it is as warm and cozy as I felt the old location was. Same friendly staff!

Business response:

Thanks Amber.

by Steve on Mar 2017
Verified
Service Received: Spa with Brenton S.
Wife loved it
by Steve on Mar 2017
Verified
Service Received: Spa with Candy "Mickey" N.
The whole experience was great, we will be back!!!
by ANITA on Feb 2017
Verified
Service Received: Spa with Kimberly F.
A calm and peaceful vibe as soon as you walk in the door

Business response:

We're so glad you enjoyed your session with us. We strive to create a peaceful environment. We look forward to seeing you again real soon. Please tell all your friends and family to check us out on facebook and our website tbtmassage.com Thanks again.

by Anonymous on Feb 2017
Verified
Service Received: Spa with Brenton S.
I once had a massage where they put a towel over my head so when they massaged parts of my neck my hair wouldn't become greasy. Just an idea to possibly add.

Business response:

I actually do this with my personal clients, but I guess some of my therapists do not. I will certainly make this a part of our mandatory routine. I really appreciate your feedback. This is how we continue to make sure we are serving our clients to the best of our abilities. Thank you.

by krista on Feb 2017
Verified
Service Received: Spa with PRINCELLA M.
Princely was very professional, she gave thorough directions and explanations.Loved the smell of lemongrass upon entering the therapy suite. BEST MASSAGE EVER
by krista on Feb 2017
Verified
Service Received: Spa with PRINCELLA M.
Princely was very professional, she gave thorough directions and explanations.Loved the smell of lemongrass upon entering the therapy suite. BEST MASSAGE EVER
by Anonymous on Feb 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Jordan L.
A good place
by ZENOBYA on Feb 2017
Verified
Service Received: Spa with PRINCELLA M.
I liked that she was able to relax me.
by Tori on Feb 2017
Verified
Service Received: Spa with Jordan L.
I enjoy my service each and every time. My body feels much better and my muscle aren't tight with that burning sensation. Shout Out to the best massage ever. I will say, I love the specials. It allows me to continue to give my muscles the attention that is needed.
by MICHAEL on Feb 2017
Verified
Service Received: 90 MIN. SWEDISH MASSAGE with Jordan L.
Place is close to home and is so home feeling when you walk in. Staff is super professional and make you enjoy your experience
by SHONDRA on Feb 2017
Verified
Service Received: Spa with PRINCELLA M.
Loved the atmosphere Very clean
by JIM on Feb 2017
Verified
Service Received: Spa with Jordan L.
Everything was amazing. Everyone is SO nice at True Balance. The rooms are very inviting and warm. It is a wonderful massage for the price. Really feel like they take care of you from the time you walk in to the time you leave.
by JIM on Feb 2017
Verified
Service Received: Spa with Brenton S.
Everything was fantastic. First visit at the new place and we really enjoyed it. My girlfriend and me did a couples massage with Brenton and Jordan and they were BOTH AMAZING.
by CHRIS on Feb 2017
Verified
Service Received: 75 Min. Therapeutic Massage (reg. $150) with Kimberly F.
An attentive staff ran by an owner who takes great pride in her facilities and company. You see it in the little details from a kind greeting as you walk in to all the ambiance that already makes you feel relaxed, even before your massage.
by LORI on Jan 2017
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Always the best
by DYWANE on Jan 2017
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Kimberly F.
Excellent
by Anonymous on Jan 2017
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Brenton S.
Excellent
by Anonymous on Jan 2017
Verified
Service Received: Spa with Kimberly F.
The location was less than desirable and there were bad pot holes in the parking lot. It was a light space in the reception area. The person who did my massage was wonderful!
by Anonymous on Jan 2017
Verified
Service Received: Spa with Jordan L.
Tiny waiting room and massage room.
by PAT on Jan 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Jordan L.
Very friendly and knowledgable.
by claudia on Jan 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
Kim gives the best deep tissue massage and customer service ever!
by Marlo on Jan 2017
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
The Best massage Therapist in the World.
by Anonymous on Jan 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
What I like about this place. It's clean, quite and very convenient. The entrance parking lot needs improvement there are huge potholes but other then that is an excellent place to get your massage.
by Anonymous on Jan 2017
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
In the front room you can hear the traffic outside. Room was cold too.
by PAT on Jan 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
She is so personal makes you feel very welcomed
by Julie (Phil) on Jan 2017
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Therapeutic massage is the best kind, and this is the place to get it!
by Tammy on Dec 2016
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with Brenton S.
Love this place. Best massage ever! Thank you Kim.

Business response:

We love you too Tammy. Thanks for treating your daughters to massages. We look forward to seeing you all again soon. Happy New Year!

by DENISE on Dec 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Princella hands are amazing, the best massage I've ever had... I'm not kidding
by CAROLYN on Dec 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Phenomenal!! Such a life-saver! I was in severe pain for days prior to scheduling a massage. When I left the salon, I was so relaxed and almost all of my pain was gone. I was finally able to sleep well and rest! I will be back and plan to incorporate massage into my regular health and wellness plan.

Business response:

I'm so glad you're feeling better Carolyn. Yes, Massage should be a part of everyone's Health and Wellness Plan.

by Donna on Dec 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $60pp) with Kimberly F.
I really like the new place and the decor.
by Anonymous on Dec 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Brenton S.
I like everything about true Balance so far, no complaints everyone is nice and professional
by Anonymous on Dec 2016
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
Rooms are calm and inviting.
by RHONDA on Dec 2016
Verified
Service Received: Spa with PRINCELLA M.
Very soothing and respectful.
by RHONDA on Dec 2016
Verified
Service Received: Spa with Brenton S.
Great massage!! The environment is clean and all the sheets and table coverings smelled so good. A foot scrub was included that was a. I've surprise. You won't be disappointed with your services at this spa.
by Terry on Dec 2016
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
So relaxing and friendly service.
by DEBRA on Nov 2016
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Brenton S.
Loved everything! This is my second home! This is how to relax and unwind!
by DEBRA on Nov 2016
Verified
Service Received: Spa with Brenton S.
Loved everything! This is my second home! This is how to relax and unwind!
by Tammy on Nov 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $60pp) with Brenton S.
This was an awesome massage. It was just what I needed. When I left I felt so energized, this is going to be my new thing to take care of myself.
by Cris and Cristy on Nov 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Brenton S.
Staff are always professional!
by LAUREN on Nov 2016
Verified
Service Received: Spa with Brenton S.
I really liked the massage! It was relaxing and such a great experience to go with my husband.
by JESSICA on Nov 2016
Verified
Service Received: Spa with PRINCELLA M.
Not hard to find, very calming even as u walk in. The ladies were nice and spoke is very soft, calm voices.
by Sonya on Oct 2016
Verified
Service Received: Spa with TIERRA J.
I love the serenity and the professionalism that was encountered. I truly enjoyed my experience. They were very helpful and informative!
by DYWANE on Oct 2016
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with TIERRA J.
Excellent
by Donna on Oct 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $70pp) with TIERRA J.
Like the new facility. Everyone is super friendly. I have been going to True Balance every month for over a year.
by SAMATHA on Oct 2016
Verified
Service Received: 75 Min. Therapeutic Massage (reg. $150) with Brenton S.
It was absolutely amazing
by Marcella on Oct 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Was concerned about going to a new building. Found it easily and am very happy with all the services provided
by Julie (Phil) on Oct 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with TIERRA J.
I liked it so much that I bought a 3-massage package!
by Karen (Dane) on Oct 2016
Verified
Service Received: 75 Min. Therapeutic Massage (reg. $150) with Brenton S.
I like the location of the new business.
by DEBRA on Oct 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Brenton S.
Great! Love ,loved it!
by Terry on Oct 2016
Verified
Service Received: Spa with TIERRA J.
Everyone and everything was relaxing and refreshing.
by Anonymous on Oct 2016
Verified
Service Received: 12 Swedish Massage Discount with TIERRA J.
Just noted more sound from the exterior. Detracts a bit from experience.
by MILLI on Sep 2016
Verified
Service Received: Spa with TIERRA J.
Loved everything except not being notified of their new address. They accommodated me for being late so still was great.
by SUZETTE on Sep 2016
Verified
Service Received: Spa with TIERRA J.
Everything about True Balance so far is great!
by Julia on Sep 2016
Verified
Service Received: Spa with PRINCELLA M.
Very relazing
by Deborah on Aug 2016
Verified
Service Received: Spa with PRINCELLA M.
The ambiance was relaxing. Princella was very professional, and her massage was amazing.
by Anonymous on Aug 2016
Verified
Service Received: Spa with PRINCELLA M.
We had a couples massage & it was wonderful! The areas in our shoulders & neck were concentrated on to relieve our tightness there. Would go again.
by HEIDI on Aug 2016
Verified
Service Received: Spa with PRINCELLA M.
She did a great job but my issue is that one hour is never long enough. I enjoy going there and the staff is awesome and the place is clean and the environment is perfect. I am very picky about where I go and trust me when I say that this place is worth going to.

Business response:

Thank you Heidi, our clients are our top priority and we really do appreciate your business at True Balance Therapeutic Massage.

by DEBRA on Aug 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $70pp) with PRINCELLA M.
I just love everything! It's a great experience with her!
by DEBRA on Aug 2016
Verified
Service Received: Spa with PRINCELLA M.
I just love everything! It's a great experience with her!
by MICHAEL on Aug 2016
Verified
Service Received: 75 Min. Customized Therapeutic Massag3e with Kimberly F.
Place is amazing
by ivana on Aug 2016
Verified
Service Received: Spa with TIERRA J.
This is a very relaxing spa with very kind staff. Massage therapist took time to find all the knots in my back and was very nice.
by Anonymous on Aug 2016
Verified
Service Received: Spa with TIERRA J.
It was all great!
by NATALIE on Aug 2016
Verified
Service Received: Spa with PRINCELLA M.
Thank you!
by dr linda on Aug 2016
Verified
Service Received: 75 Min. Customized Therapeutic Massag3e with TIERRA J.
Thank ypu for helping me with my stress. Linda Amerson
by Lloyd on Jul 2016
Verified
Service Received: with Kimberly F.
Ambience was very appropriate for the ultimate Therapeutic Massage Experience!! The atmosphere and facilities were comfortable, quiet, and relaxing!!
by Anonymous on Jul 2016
Verified
Service Received: Spa with TIERRA J.
Great experience highly recommended.
by NORITCA on Jul 2016
Verified
Service Received: Spa with PRINCELLA M.
Excellent ;-)5
by Anonymous on Jul 2016
Verified
Service Received: Spa with PRINCELLA M.
Princella was amazing! She was great at working out my knots that were in my back. Will definitely go back to see her!
by kimbra on Jul 2016
Verified
Service Received: Spa with TIERRA J.
Wonderful service and I walked out feeing like a million bucks! I will be returning for many future massages!
by ELIZABETH on Jul 2016
Verified
Service Received: Spa with TIERRA J.
Welcoming and pleasant experience.
by Marlo on Jul 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
The Sultry estitician Spa in America... The Mansions Spa.. True Balance Therapeutic Massage has the Best Therapists in the USA...
by BRENDA on Jul 2016
Verified
Service Received: Spa with TIERRA J.
Great experience will do it again
by Jana on Jul 2016
Verified
Service Received: Spa with PRINCELLA M.
Love that True Balance appreciates loyal customers with their Loyal Customer pricing.
by ANGIE on Jun 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with TIERRA J.
The place it tiny and cluttered but the people are wonderful.
by Anonymous on Jun 2016
Verified
Service Received: Spa with PRINCELLA M.
The salon was very relaxing and inviting as soon as I walked in. The receptionist was very polite, and made sure I was comfortable as I waited on my therapist.
by AUDRA on Jun 2016
Verified
Service Received: Spa with TIERRA J.
Small but intimate.
by DEBRA on Jun 2016
Verified
Service Received: Spa with TIERRA J.
I always enjoy myself. This is a great place to relax and release!

Business response:

Thanks for being one of my loyal customers. We look forward to seeing you every week. Thanks again.

by DEBRA on Jun 2016
Verified
Service Received: 6 Swedish Massage Discount with TIERRA J.
I always enjoy myself. This is a great place to relax and release!
by JOHNICA on Jun 2016
Verified
Service Received: Spa with PRINCELLA M.
I loved everything

Business response:

So glad we could be a part of your Birthday celebrations! ~Carpe' Diem'

by Zabette on May 2016
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with PRINCELLA M.
Peaceful, cozy & charming
by SHERIE on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
I really enjoyed my visit.
by Anonymous on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
The place is good. I enjoyed our couples massage. Better than many other places I've gone to but still not good enough to give 5 stars.
by Anonymous on May 2016
Verified
Service Received: Spa with Kimberly F.
I really enjoyed my massage. It was one of the best that I have had! I got a deluxe therapeutic couples massage. The massage was amazing, foot scrub and hot towels were all so relaxing. I also enjoyed the aromatherapy and oils that were used they smelled really good!
by Vic on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Can't think of a thing that I disliked.
by CHERRYL on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Great relaxing atmosphere
by SYIESHA on May 2016
Verified
Service Received: Spa with Kimberly F.
I loved every part of it. They were very attentive to all areas of the body and were welcoming
by Connie on May 2016
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
Liked everything
by Anonymous on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Great service.
by TONY on May 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
The fact that the business next door is a very loud dance studio made the whole experience a terrible one. I couldn't relax at all with the music from next door being so loud that the pictures on the wall in my room were rattling. Also the restroom sink was very dirty. I'll not be returning to this place.

Business response:

I am sorry that you felt that you experience did not meet your expectations. However, of the thousands of clients that we have serviced over the years, I am proud to say that you are only the second one to give us a bad review. Our clients are number one and we strive to provide the best. I only wish we had the opportunity to rectify that matter at the time of your appointment. Thank you for your review. Sincerely, Management

by DEBRA on Apr 2016
Verified
Service Received: Spa with Kimberly F.
Love, love, love!
by DEBRA on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $70pp) with Kimberly F.
Love, love, love!
by beth on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
loved the smells and feeling when walking in. very calm and peaceful, puts you right at ease!
by Carol on Apr 2016
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
Everything was wonderful. Will need to limit neck movement because I got a headache after. Have had two neck surgeries on my discs and have problems if I sleep wrong so I guess moving my neck in certain ways will cause one too. I didn't tell therapist about this because I was just focusing on my back. But no problem the rest was great!!
by Anonymous on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Location
by Carol on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
I liked all of it, even the "good hurt".
by Anonymous on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
Always a pleasure!
by GWEN on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Swedish Massage (reg. $70pp) with Kimberly F.
The massage room was very clean and relaxing!
by AUDREY on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Great location, staff, and service. Will definitely return.
by ALYCIA on Apr 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with PRINCELLA M.
What a nice (quaint) location! Quiet and intimate, I loved it!
by TAMEKA on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
I really enjoyed my visit! Very professional, warm bed, & I will be going back.
by stephanie on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
I really enjoyed my massage, it was very relaxing
by George on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with CARLA E.
Wonderful experience.
by Anonymous on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Excellent!
by Anonymous on Mar 2016
Verified
Service Received: with Kimberly F.
Excellent!
by Anonymous on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
As soon as I walked in I felt relaxed.
by TONY on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
Very professional and relaxing, will definitely come back!
by ANGELA on Mar 2016
Verified
Service Received: with PRINCELLA M.
Great welcoming environment. Very professional. Warm bed, peaceful music, very comfortable.
by WILLIAM on Mar 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with CARLA E.
AWESOME Experience
by MIKE on Feb 2016
Verified
Service Received: with Kimberly F.
Loved the whole experience
by SHAMIKA on Feb 2016
Verified
Service Received: INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp) with Kimberly F.
This was a wonderful experience my boyfriend and i enjoyed every minute of our couples massage
by Anonymous on Feb 2016
Verified
Service Received: Spa with Kimberly F.
The place was very clean and professional. I will be visiting again soon.
by cathline on Feb 2016
Verified
Service Received: with CARLA E.
It was my mine and my boyfriends first time here and they treated us like regulars. Definitely will be coming back to this location. Very nice and clean too.
by SHAMIAH on Feb 2016
Verified
Service Received: with Kimberly F.
Everything was great. Kimberly was very attentive to my needs. She was sure to keep checking to make sure the pressure she applied was OK. It was definitely the BEST massage I've ever gotten!!
by ERIC on Jan 2016
Verified
Service Received: Spa with Kimberly F.
They are the best. I have been to many massages, but the customer service and quality of the massage are far better than any others I have tried.
by AMBER on Jan 2016
Verified
Service Received: Spa with CARLA E.
I've been to other "chain" massage therapy locations and they were cold and impersonal... I LOVED this location. As soon as I entered I knew I was getting a different experience. It's so warm, cozy, and smelled amazing. The location itself satisfied all of my senses.
by MELANIE on Jan 2016
Verified
Service Received: with PRINCELLA M.
Gorgeous facility, very welcoming.
by Linda on Jan 2016
Verified
Service Received: Spa with CARLA E.
When I walked into True Balance I felt such a warm and welcoming atmosphere. Carla was very professional, helpful and knowledgeable. I will definitely be recommending True Balance to friends and family.
by jeremiah on Jan 2016
Verified
Service Received: Spa with CARLA E.
I disliked the massage and didn't like that my masseur seem to not know much English

Business response:

Unfortunitely, pain is subjective and communication with your therapist is very important during massage. I'm sorry you felt that you could not communicate with your therapist. She has recieved Rave reviews from ALL of her other clients. However, we do have other therapists that may be more to your liking. We do hope you give us another chance to serve you. Thank you for your review.

by LYNN on Jan 2016
Verified
Service Received: with CARLA E.
very relaxing
by MELISSA on Jan 2016
Verified
Service Received: Spa with CARLA E.
I loved the massage but wish they had more choices for services.

Business response:

What other services would you like to see at True Balance Therapeutic Massage? We love to hear from our clients. Thank you.

by DEBRA on Jan 2016
Verified
Service Received: with CARLA E.
Love, love love
by DEBRA on Jan 2016
Verified
Service Received: Spa with CARLA E.
Love, love love

Business response:

We love you too Debra. :)

by Mary Ann on Jan 2016
Verified
Service Received: Spa with PRINCELLA M.
Wonderful atmosphere. Felt at home and very relaxing.
by George on Dec 2015
Verified
Service Received: with PRINCELLA M.
This was an incredible hour!
by jamie on Dec 2015
Verified
Service Received: Spa with PRINCELLA M.
Kimberly was very warm and greeting upon entering the door! Great conversation and asked exactly what areas I needed work on. Love this place and will be coming back soon!
by SUZANNE on Dec 2015
Verified
Service Received: Spa with CARLA E.
Carla is amazing and I left there totally relaxed.
by Lloyd on Dec 2015
Verified
Service Received: with PRINCELLA M.
Really great experience. I recommend you schedule a massage with Princella!
by michelle on Dec 2015
Verified
Service Received: with PRINCELLA M.
I will def be returning! My moms birthday couples massage was perfect! We enjoyed every min! Next time I'll do 90 mins though lol!
by JOSEPH on Nov 2015
Verified
Service Received: with CARLA E.
Carla was great! Very good massage! I would recomend her to anyone wanting a massage! We have been to True Balance Therapeutic Massage several times and they are amazing!
by Candy "Mickey" on Nov 2015
Verified
Service Received: Spa with CARLA E.
Loved it-I've never been worked on as well!! Would recommend highly!!
by Anonymous on Nov 2015
Verified
Service Received: Spa with PRINCELLA M.
I really appreciated being accommodated last minute. The ambiance was very calming.
by REBECCA on Oct 2015
Verified
Service Received: Spa with Angelica F.
I have been to Angelica three times so far and every time I have had a great experience! I look forward to my next appointment!
by Justin on Oct 2015
Verified
Service Received: with Kimberly F.
My massage was excellent and I can't rave enough about her.
by MARY on Oct 2015
Verified
Service Received: with PRINCELLA M.
My massage therapist was fabulous and treated me and made me feel like a princess worthy of pampering. I only wish I would've been able to get the full Groupon value on 2nd visit. Thanks anyway for allowing me to use it Kim! You all rock!!
by Wilma on Oct 2015
Verified
Service Received: with Angelica F.
My job has become very stressful. This time is a Relaxing time for me. Everything works so well together. I wish I could get one every week!!!!
by Anonymous on Oct 2015
Verified
Service Received: Spa with Angelica F.
My awesome massage was not performed by the person mentioned here... nevertheless, it was an excellent and much needed massage
by DESTINY on Oct 2015
Verified
Service Received: Spa with Angelica F.
I've gotten great massages in the past but this massage was awesome. The place of business was very clean and it smelled nice. The lighting and music were perfect.
by Jeene on Oct 2015
Verified
Service Received: with PRINCELLA M.
Absolutely loved the massage!!!!
by Meme on Oct 2015
Verified
Service Received: Spa with Kimberly F.
It was very bright in the treatment area. Otherwise, the experience was great! Thank you!
by Anonymous on Oct 2015
Verified
Service Received: Spa with Angelica F.
Definitely will come back
by VERONICA on Oct 2015
Verified
Service Received: with PRINCELLA M.
It was wonderful. I have gone to many other places for massage and this was by far the best one yet
by DONNA on Oct 2015
Verified
Service Received: with Angelica F.
Friendly, relaxed atmosphere.
by JOSEPH on Sep 2015
Verified
Service Received: Spa with Angelica F.
From start to finish this was a great experiance!
by Suzanne on Sep 2015
Verified
Service Received: with PRINCELLA M.
They always do a great job. We love them!
by Rebecca on Sep 2015
Verified
Service Received: Spa with PRINCELLA M.
Princella did a fantastic job. She helped get rid of all the tension in my neck and shoulders. I was very relaxed when she was finished. Outstanding job.

Business response:

We are so glad that you were pleased with your massage session. We look forward to your next visit. Referrals are greatly appreciated.

by Anonymous on Sep 2015
Verified
Service Received: with Angelica F.
Very good massage!! It provided relief for a sore shoulder & arm that I had prior to the session. Results were that I was totally relaxed when the appointment was over. Process was well executed!!
by dr linda on Sep 2015
Verified
Service Received: Spa with Angelica F.
Just what I needed for birthday pampering. I slept like a baby! Thank you!!!

Business response:

Thanks for sharing your special day with us.

by Kimberly on Sep 2015
Verified
Service Received: Spa with Angelica F.
Angelica is Amazing!!! I'm not only a therapist and the owner, but I'm a client!

Business response:

Thank you I'm always glad I can be of service! -Angelica

by Starla (Trevor) on Sep 2015
Verified
Service Received: Spa with Kimberly F.
Very relaxing experience. I can definitely tell a difference in the shades of my teeth. Looking forward to another treatment.

Business response:

I'm so glad you enjoyed your experience. Hope to see you again real soon. ~KimF

by Didi on Sep 2015
Verified
Service Received: Spa with Kimberly F.
This is a secluded location, not very visible. Very pretty , decorated nicely and was very clean.

Business response:

I'm so glad you enjoyed your experience with us. We look forward to seeing you again real soon. We also do parties, so don't forget us when your scheduling your next girls day, birthday celebration, or bridal shower.

by Anonymous on Sep 2015
Verified
Service Received: Spa with Angelica F.
This place is amazing! This team is a true gem! Kim the owner has always been so sweet and kind. I've seen several massage therapist over the years and I must say Angelica is the best! Her sessions are so great. I leave feeling like I'm walking on a cloud. You must check them out!
by Heather on Aug 2015
Verified
Service Received: Spa with Angelica F.
Nice music. Heat stone. Massage of sore muscles. Extra pillow support. Attention to problem areas. Foot massage. I will come back and recommend. Thank you.

Business response:

It was our pleasure to serve you.

by Anonymous on Aug 2015
Verified
Service Received: Spa with Kimberly F.
I truly needed the stress relief & relaxation...long overdue. When I left, my back in particular, felt so much better!!! Great massage & I will be referring.
by STEVE on Aug 2015
Verified
Service Received: with Angelica F.
Tremendous value.