About Us
My name is Kimberly Fenner, I am first and foremost a Christian, a wife and mother. I established my Massage practice in 2008 after a brief hiatus after working primarily within the fields of Local Government and Real Estate.
TRUE BALANCE THERAPEUTIC MASSAGE was Established in 2008.
True Balance Therapeutic (TBT) Massage was created after I decided that I wanted to do something I love to do, rather than just work for a paycheck. So I decided to focus on finding my passions in life. Massage has long been a part of my personal health and wellness regimen, and I always felt that it was an important part of my well-being. Not only did I benefit physically, but mentally and spiritually as well. I love the way massage made me feel with an overwhelming sense of well-being and I love ...
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True Balance Therapeutic Massage
2315 Roosevelt Drive
Suite D
Dalworthington Gardens , TX 76016 map it
(817) 228-5683
License: #MT112474
Hours of Operation
M
Closed
T
By Appointment Only
W
By Appointment Only
Th
By Appointment Only
F
By Appointment Only
Sa
By Appointment Only
S
Closed
Kimberly F.
License: TX #MT112474
111 Verified Reviews
Spa Services
BOOKING FEE
15 MIN. MASSAGE
30 MINUTE MASSAGE
INTRO Swedish Massage (Reg. $70)
INTRO SWEDISH MASSAGE FOR TWO (Reg. $140)
INTRO Therapeutic Massage (Reg. $85)
INTRO - SIGNATURE MASSAGE (Reg. $110)
INTRO SIGNATURE MASSAGE FOR COUPLES (Reg. $170/Compare at $220)
INTRO Deluxe Therapeutic Massage (Reg. $125)
INTRO DELUXE THERAPEUTIC MASSAGE for TWO (Reg. $250)
Swedish Massage (Compare at $80)
75 Min. Swedish Massage
90 MIN. SWEDISH MASSAGE
120 Min. Swedish Massage
30 MIN HAND AND FOOT MASSAGE
Special Offers
PLAN #2- 6 Swedish Massage Discount
PLAN #3 - 12 Swedish Massage Discount
PLAN #1 - 3 Swedish Massage Discount
Spa Services
60 Min Therapeutic Massage
90 Min. Therapeutic Massage
75 Min. Therapeutic Massage
120 Min. Therapeutic Massage
by
Anonymous
on
Jul 12
She was Amazing and really helped improve pain and mobility.
by
Anonymous
on
Jul 10
I'm glad I upgraded to therapeutic. I felt marked improvement due to her work. I couldn't be happier.
by
Anonymous
on
Jun 20
Very professional and skilled
by
Anonymous
on
Jun 08
Kimberly is great!
by
ELAINE
on
Jun 06
Calming peaceful atmosphere. Kim is a very skilled masseuse. She addressed my areas of concern. Glad that I tried this massage center.
by
CARLO
on
Jun 05
Excellent job
by
Anonymous
on
Jun 02
I’m glad I chose the upgrade.
by
Anonymous
on
May 28
Everything was amazing. Not only did feel great, I learned some things about better maintenance of my body.
by
Anonymous
on
May 02
Kim did a great job and paid special attention to the areas where I needed relief from an injury. I intend to return on a regular basis so she can help improve my posture!
by
OLGA
on
May 01
The massage was relaxing. I would definitely recommend.
PRINCELLA M.
License: TX #mt112541
191 Verified Reviews
Spa Services
BOOKING FEE
15 MIN. MASSAGE
30 MINUTE MASSAGE
INTRO Swedish Massage (Reg. $70)
INTRO SWEDISH MASSAGE FOR TWO (Reg. $140)
INTRO Therapeutic Massage (Reg. $85)
INTRO - SIGNATURE MASSAGE (Reg. $110)
INTRO SIGNATURE MASSAGE FOR COUPLES (Reg. $170/Compare at $220)
INTRO Deluxe Therapeutic Massage (Reg. $125)
INTRO DELUXE THERAPEUTIC MASSAGE for TWO (Reg. $250)
Swedish Massage (Compare at $80)
75 Min. Swedish Massage
90 MIN. SWEDISH MASSAGE
120 Min. Swedish Massage
30 MIN HAND AND FOOT MASSAGE
Special Offers
PLAN #2- 6 Swedish Massage Discount
PLAN #3 - 12 Swedish Massage Discount
PLAN #1 - 3 Swedish Massage Discount
Spa Services
60 Min Therapeutic Massage
90 Min. Therapeutic Massage
75 Min. Therapeutic Massage
120 Min. Therapeutic Massage
by
Anonymous
on
Aug 15
I liked the ambiance , it’s clean and everything was on time !
by
Anonymous
on
Aug 14
Fabulous!
by
LLOYD
on
Aug 03
Fabulous!!!
by
Terry
on
Jul 21
I had a great and relaxing experience at True Balance. I recommend this place to anyone.
by
CHRISTY
on
Jul 18
i left feeling so very good and relaxed. Princella is a wonderful masseuse and I will definitely ask for her again.
by
Anonymous
on
Jul 17
Very good
by
SANTOSH
on
Jul 09
Loved the Couples massage with my wife
by
MONICA
on
Jul 04
Very gifted Therapist. Keep up the good work. Very professional.
by
LACHRISHA
on
Jun 30
Amazing hands best massage I ever had
by
ELAINE
on
Jun 19
Wonderful treatment. I will treat myself to this in future.
Desiree M.
License: TX #MT121451
87 Verified Reviews
Spa Services
BOOKING FEE
15 MIN. MASSAGE
30 MINUTE MASSAGE
INTRO Swedish Massage (Reg. $70)
INTRO SWEDISH MASSAGE FOR TWO (Reg. $140)
INTRO Therapeutic Massage (Reg. $85)
INTRO - SIGNATURE MASSAGE (Reg. $110)
INTRO SIGNATURE MASSAGE FOR COUPLES (Reg. $170/Compare at $220)
INTRO Deluxe Therapeutic Massage (Reg. $125)
INTRO DELUXE THERAPEUTIC MASSAGE for TWO (Reg. $250)
Swedish Massage (Compare at $80)
75 Min. Swedish Massage
90 MIN. SWEDISH MASSAGE
120 Min. Swedish Massage
30 MIN HAND AND FOOT MASSAGE
Special Offers
PLAN #2- 6 Swedish Massage Discount
PLAN #3 - 12 Swedish Massage Discount
PLAN #1 - 3 Swedish Massage Discount
Spa Services
60 Min Therapeutic Massage
90 Min. Therapeutic Massage
75 Min. Therapeutic Massage
120 Min. Therapeutic Massage
by
MECHELLE
on
Aug 09
I absolutely loved my therapeutic massage!!! Desiree’s magic hands was the perfect experience, perfect atmosphere (I enjoyed her being quiet so I could relax and listen to the beautiful sounds of the waterfalls). My extra foot scrub, hot stones, heat compression made it a True Balance Amazing Experience!!!!
by
Anonymous
on
Aug 05
Very professional, kind, and talented.
by
Donna
on
Jul 20
She has the right firmness and pressure that I like. I always feel great after the massage.
by
victoria
on
Jul 14
Had to reschedule very last minute the first time and they were kind enough to give me a discount on the re-booking fee!
by
victoria
on
Jul 14
Desiree was absolutely amazing. She gave me a wonderful massage and she was very kind and attentive to my needs.
by
Anonymous
on
Jun 11
Great Service
by
Anonymous
on
May 21
The stretching was exactly what I needed .
by
Anonymous
on
May 17
She was absolutely amazing! I’ve been to a ton of massage therapist. And she by far is the GREATEST! This woman is a gift from god ! I couldn’t thank her enough and couldn’t be more happy ! I will be back ASAP and as often as I can .
by
Anonymous
on
May 17
Desiree is awesome
by
PRISCILLA
on
May 12
Desiree did a really good job on my muscle. Loved it !!
SAMANTHA D.
License: TX #1715244
2 Verified Reviews
Skincare Services
SIGNATURE FACIAL
ANTI-AGING FACIAL
ANTI-ACNE FACIAL
CALMING FACIAL
BACIAL (FOR THE BACK)
MICRODERMABRASION
MICRODERM WITH CHEMICAL PEEL
MICRO NEEDLING
MICRO NEEDLING OF SCALP WITH PRP
BIOMETRIC SCREENING
FASTING BIOMETRIC SCREENING
by
Whitney
on
Mar 30
Everything was amazing!
by
Anonymous
on
Mar 27
Samantha was great!
Paula R.
0 Verified Reviews
Skincare Services
Classic
NEW HYBRID SET
NEW VOLUME
2 WEEK CLASSIC FILL
3 WK. CLASSIC FILL
2 WK. HYBRID FILL
3 WK HYBRID FILL
2 WK. VOLUME FILL
3 WK VOLUME FILL
MICROBLADING
No Reviews
There are no reviews yet.
MassageBook
Yelp
CitysearchAverage Rating:
4.9 (Based on 517 Reviews)
96 %
Ambiance
98 %
Professionalism
by Anonymous on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
It was my first time @ True Balance and the staff was very kind and Princella was amazing ! She did a great job . I can recommend her and True Balance for a great experience .
by Anonymous on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
She was wonderful and I’ve had many massages- I’m looking forward to another by Ms. Princella!!!
by MECHELLE on Aug 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
I absolutely loved my therapeutic massage!!! Desiree’s magic hands was the perfect experience, perfect atmosphere (I enjoyed her being quiet so I could relax and listen to the beautiful sounds of the waterfalls). My extra foot scrub, hot stones, heat compression made it a True Balance Amazing Experience!!!!
by Anonymous on Aug 2019
Verified
Service Received: Spa with Desiree M.
Beautiful location, decorated nicely, very quiet and relaxing. Kind people.
by LLOYD on Aug 2019
Verified
Service Received: Spa with PRINCELLA M.
Absolutely Fantastic Experience from the time I walked in until the time I left! Friendly, courteous, professional, attentive & caring! Rivals & BEATS any and ALL sessions at any of the Spas I’ve been to!
Business response:
We are so glad you enjoyed your time with us. Thank you
by Terry on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
I had a great and relaxing experience at True Balance. I recommend this place to anyone.
by Donna on Jul 2019
Verified
Service Received: Spa with Desiree M.
Friendly and professional. Decor in the massage rooms have great calming affect..
by CHRISTY on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
The place is so welcoming and the service is wonderful. I highly recommend it.
by Anonymous on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
Wonderful service, great staff
by victoria on Jul 2019
Verified
Service Received: Spa with Desiree M.
Very nice place! Super relaxing setting in the room.
by victoria on Jul 2019
Verified
Service Received: BOOKING FEE with Desiree M.
Very nice place! Super relaxing setting in the room.
by Anonymous on Jul 2019
Verified
Service Received: Spa with Kimberly F.
The place smelled wonderful and was set up for peace and tranquility.
by Anonymous on Jul 2019
Verified
Service Received: Spa with Kimberly F.
The place smelled wonderful and was set up for peace and tranquility.
by SANTOSH on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
Good Hospitality and Great Massage which was very Relaxing. Thank you so much Kim.
by MONICA on Jul 2019
Verified
Service Received: Spa with PRINCELLA M.
I was very impressed with the service. They made you feel welcome as soon as you walked through the door. Princella was my therapist and she was excellent. I would say she has healing hands. She is definitely working in her gift/passion. Thank you for making my first experience a memorable experience. I will be back.
by LACHRISHA on Jun 2019
Verified
Service Received: Spa with PRINCELLA M.
Such a wonderful experience I can't wait to come back! Arlington's finest!
by Anonymous on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Very relaxing atmosphere
by ELAINE on Jun 2019
Verified
Service Received: 30 MIN HAND AND FOOT MASSAGE with PRINCELLA M.
Very relaxing and healing treatment.
by Anonymous on Jun 2019
Verified
Service Received: 90 MIN. SWEDISH MASSAGE with Desiree M.
Great Service
by VIVIENNE on Jun 2019
Verified
Service Received: Spa with PRINCELLA M.
Enjoyed every moment of it!
by Anonymous on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Wonderful experience.
by ELAINE on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Lovely atmosphere. One of the best massages that I've ever had.
by CARLO on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Entire experience was great will definitely return...
by Anonymous on Jun 2019
Verified
Service Received: Spa with Kimberly F.
Wonderful experience.
by Anonymous on May 2019
Verified
Service Received: Spa with Kimberly F.
Great experience. My first time having a professional massage.
by Anonymous on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Lovely office!
by JENNA on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Massage was great!
by Anonymous on May 2019
Verified
Service Received: Spa with Desiree M.
This place is perfect !
by KATHLEEN on May 2019
Verified
Service Received: Spa with liam g.
Liam is amazing!
by Anonymous on May 2019
Verified
Service Received: Spa with Desiree M.
This place is perfect !
by Anonymous on May 2019
Verified
Service Received: Spa with Desiree M.
Everything was great
by adriana on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Amazing!
by PRISCILLA on May 2019
Verified
Service Received: BOOKING FEE with Desiree M.
Very nice place and relaxing
by Anonymous on May 2019
Verified
Service Received: Spa with PRINCELLA M.
Very professional and great customer service!
by BRIDGET on May 2019
Verified
Service Received: Spa with PRINCELLA M.
I was on cloud 9 and drifted into a relaxing sleep as if I was at home but better. Desiree and Pricella did our couples massage and we will be returning. Thank you ladies.
by DEBRA on May 2019
Verified
Service Received: PLAN #3 - 12 Swedish Massage Discount with PRINCELLA M.
She’s so compassionate and understanding!
by DEBRA on May 2019
Verified
Service Received: 30 MINUTE MASSAGE with PRINCELLA M.
She’s so compassionate and understanding!
by Anonymous on May 2019
Verified
Service Received: Spa with PRINCELLA M.
It was my first massage ever and they were all so welcoming and kind. Everything was explained and it was amazing! I will definitely be back.
by Anonymous on May 2019
Verified
Service Received: Spa with Kimberly F.
The ONLY ambiance comment I have is that the massage oil was not heated - have never had a massage where it was not warm. Then it all would have been absolutely perfect.....just one of those details.
by Anonymous on May 2019
Verified
Service Received: Swedish Massage (Compare at $80) with Desiree M.
Relaxing experience
by OLGA on May 2019
Verified
Service Received: Spa with Kimberly F.
The only thing was I missed the heated beds. Other places I have been to had them. Not a deal breaker but nice. Overall I loved my experience.
Business response:
Next time just request it and we'll make sure to book you in the room with the heated tables. So glad you enjoyed everything else.
by CHELSEA on Apr 2019
Verified
Service Received: Spa with Desiree M.
I loved the ambiance in the rooms. Kimberly was very kind! I will be back
by louie on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
Professional environment and the atmosphere was ripe for my first massage experience.
by Anonymous on Apr 2019
Verified
Service Received: Spa with Zhijie Z.
Really thorough and professional.
by Anonymous on Apr 2019
Verified
Service Received: Spa with Desiree M.
Relaxing
by Anonymous on Apr 2019
Verified
Service Received: Spa with Desiree M.
Very peaceful
by pamela on Apr 2019
Verified
Service Received: Spa with Desiree M.
Great service and patience with first timers????
by Julia on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
So glad to have TrueBalance nearby!
by Anonymous on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
Very relaxing atmosphere & relatively easy to get to!
by BRANDON on Apr 2019
Verified
Service Received: Spa with RHONDA E.
I loved the whole massage I told Rhonda that's the best massage I have ever received I definitely will be back once a month from now on
by JUDITH on Apr 2019
Verified
Service Received: Spa with PRINCELLA M.
Good service
by vickie on Mar 2019
Verified
Service Received: Swedish Massage (Compare at $80) with RHONDA E.
Perfect amount of pressure. Loved the scent she used. Rhonda was personable and sweet.
by Whitney on Mar 2019
Verified
Service Received: SIGNATURE FACIAL with SAMANTHA D.
Everything was amazing!
by Anonymous on Mar 2019
Verified
Service Received: SIGNATURE FACIAL with SAMANTHA D.
Great experience!
by ZELENE on Mar 2019
Verified
Service Received: Bodywork with Kimberly F.
I was accommodated last minute on a day that I really needed to get a therapeutic massage. Very grateful for that!
by WALESA on Mar 2019
Verified
Service Received: Spa with Desiree M.
I liked everything about it, the place was nice, soothing, clean and relaxing. The massue was amazing in explaining everything, making me comfortable with the process, and checking in with me, to see if the massage was to my liking and pressure points I wanted to point out.
by Anonymous on Mar 2019
Verified
Service Received: Spa with Kimberly F.
Kim did a great job on me.
I would highly recommend her. She was great.
Shannon would not recommend Candy (Mickey).
Her style was very strange. She was almost shaking him and did not really massage. It was uncomfortable. She also overstretched his neck by literally putting her body weight into it. He hasn't been able to move his neck since Saturday.
She also pinched his arm several times between her and the massage bed. We have had quite a few couples massages and left relaxed and feeling great. It really sucks because he has a physical job and will now be hurting and uncomfortable at work. Because of Shannon's experience we will not be back. Also the massage beds were very uncomfortable.
I spent quite a bit of money on this massage package and don't feel it was worth it.
We will be seeking another option.
I am rating ok because of Kim.
Business response:
Unfortunately, one of our regular Therapist had a medical emergency last minute and Mickey was a fill in. We are so sorry that your husband had a bad experience with her. Our regular therapists are very thorough in the intake process, and they make sure to tell clients to communication with them as to pressure, as pain is very much subjective. Again, we are so sorry for your husband's experience with Mickey. Please call our office number is 817-228-5683 Ask for Kim.
by Anonymous on Mar 2019
Verified
Service Received: Spa with Desiree M.
Being a first time client I felt very welcomed. We were given a run down of what to expect. The massage tables were comfortable. I enjoyed the overall ambiance & experience. We plan on returning for more!
by Anonymous on Feb 2019
Verified
Service Received: Spa with Kimberly F.
My boyfriend and I have made couple massages habitual, jumping back and forth between the same places in our area. The distance is a little far, but I dont think we'll ever go anywhere else. The atmosphere is welcoming and relaxing. Their professionalism was outstanding. My boyfriend talked about his amazing massage experience all the way home. Thank you for your services.
by Anonymous on Feb 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
Love the quiet, small- non retail feel of the place. Therapists are very qualified, knowledgeable.
by STEPHEN on Feb 2019
Verified
Service Received: Spa with PRINCELLA M.
Everything was great
by chasity on Feb 2019
Verified
Service Received: Spa with PRINCELLA M.
Everything was amazing ! Definitely going back
by chasity on Feb 2019
Verified
Service Received: Spa with Nigel B.
Nice atmosphere
by megan on Feb 2019
Verified
Service Received: Spa with Desiree M.
Easy to reach location and the ambiance in the couples room was amazing, pretty sure I nearly fell asleep at one point.
by Kedara on Feb 2019
Verified
Service Received: Spa with Nigel B.
Very warm and welcoming the moment we stepped in! We will definitely be back.
by TANNER on Feb 2019
Verified
Service Received: Spa with Kimberly F.
Very comfortable environment.
by TANNER on Feb 2019
Verified
Service Received: Spa with Kimberly F.
Very comfortable environment.
by leighann on Feb 2019
Verified
Service Received: Spa with Nigel B.
Great people.
Massage table not padded and not very comfortable.
by jessica on Feb 2019
Verified
Service Received: Spa with Nigel B.
Nigel and Desiree were amazing, very helpful since it was our first time.
by Anonymous on Feb 2019
Verified
Service Received: Spa with Desiree M.
The dear lady that did my massage was very sweet, professional and gave me a wonderful massage. This was my first massage ever and I will definitely go back again and again.
by Karen on Feb 2019
Verified
Service Received: INTRO Deluxe Therapeutic Massage (Reg. $125) with Kimberly F.
I love the harmony the staff displayed. I was greeted with a warm welcome and a SMILE! How cool is that!
by Anonymous on Feb 2019
Verified
Service Received: Spa with PRINCELLA M.
Office was inviting with a nice aroma scent.
by lisa on Feb 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
Enjoyed my massage- need to do every month
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Nice ambiance
by KRIS on Jan 2019
Verified
Service Received: Spa with Desiree M.
I was greeted with a friendly smile as soon as I walked in. The music, lighting, and smells were very calming.
by Anonymous on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
Excellent
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Updated, easy to pay, easy to schedule
by ANGELA on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
It is a rather small place, but very clean and the staff was professional.
Worth giving them a try through a Groupon.
I recommend Princella.
by Anonymous on Jan 2019
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
I've signed up for multiple versions of their 3 massage package.
by DIANA on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
Great cozy place and nicely decorated.
by Anonymous on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
Thank you for the massage it was wonderful
by CHLOE on Jan 2019
Verified
Service Received: Spa with Nigel B.
Great couples massage! We will be back. Thanks!
by rashard on Jan 2019
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with PRINCELLA M.
Awesome
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
Very good!
by JOAN on Jan 2019
Verified
Service Received: Spa with PRINCELLA M.
A wonderful all over massage that was relaxing and exhilarating later. Thank you for your services
by Anonymous on Jan 2019
Verified
Service Received: Spa with Desiree M.
The cleanliness and aroma of the office was awesome.
by Tom on Dec 2018
Verified
Service Received: INTRO Therapeutic Massage (Reg. $85) with Desiree M.
Desiree did a great job relieving the stress in my neck and shoulders.
by ANITA on Dec 2018
Verified
Service Received: Spa with Nigel B.
Everything was thorough professional ! Great experience ????????
by SABRINA on Dec 2018
Verified
Service Received: Spa with PRINCELLA M.
This is literally my favorite place. I dont live in the Arlington area and we travel all the way from North Texas just to go here. No other place compares. The staff is great and they always take care of us !
by Leisha on Dec 2018
Verified
Service Received: Spa with PRINCELLA M.
I love the atmosphere! Always relaxing. Always professional.
by Brandon on Dec 2018
Verified
Service Received: Swedish Massage (Compare at $80) with PRINCELLA M.
Amazing!!
by dr linda on Dec 2018
Verified
Service Received: Swedish Massage (Compare at $80) with Nigel B.
Great job by Nigel...I slept good last night ????
by Anonymous on Dec 2018
Verified
Service Received: INTRO SIGNATURE MASSAGE FOR COUPLES (Reg. $170/Compare at $220) with Nigel B.
Had a great couples massage, even worked with my husband who had never had a massage and is tight due to being in a wheelchair.
by Debbie on Dec 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Desiree M.
It was very annoying to listen to someone talk through the walls for 40 minutes, while you are trying to relax.
Business response:
Debbie, I'm so sorry that you had a that experience. Usually when we know a client is a talker, we put them in a more secluded room. However, sometimes we just don't know and it is out of our control. I trust that other than hearing that client through the walls, you massage was amazing! Please accept my apology and a Free Add-on service with your next appointment and we'll try our best to make sure that does not happen again. ~Kim Fenner, Owner/LMT
by MARIA on Dec 2018
Verified
Service Received: Spa with PRINCELLA M.
Nice cozy place. The waiting area is very tranquil and once you're in the massage room you feel more at peace, at least for me. Very relaxing environment with soothing music playing and calming smells.
by marian on Nov 2018
Verified
Service Received: Swedish Massage (Compare at $80) with Desiree M.
I loved the ambiance as soon as I walked in! A lot of creativity went into the colors, sounds and scents of the rooms.
by Anonymous on Nov 2018
Verified
Service Received: Spa with PRINCELLA M.
The waterfalls in the massage room was a bit loud.
by Anonymous on Nov 2018
Verified
Service Received: Spa with Desiree M.
We enjoyed our time at True Balance. They are always kind and taking very good care of my wife and I. We're already looking forward to our next trip.
by SYDNEY on Nov 2018
Verified
Service Received: Spa with PRINCELLA M.
Great service
by SYDNEY on Nov 2018
Verified
Service Received: Spa with Desiree M.
Great service
by Anonymous on Nov 2018
Verified
Service Received: Spa with Nigel B.
Great job!
by Anonymous on Nov 2018
Verified
Service Received: Spa with Desiree M.
Very great service and excellent professionalism
by Anonymous on Oct 2018
Verified
Service Received: Spa with Desiree M.
Everyone was polite and professional. The environment was relaxing, quiet, and peaceful.
by PAT on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Our first couples massage!!! It was our 30 th anniversary and this was a perfect relaxing no stress day for us. Loved it. Asked our preferences on type of massage a pressure used .
by taylor on Oct 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
Everything was good.
by taylor on Oct 2018
Verified
Service Received: BOOKING FEE with Nigel B.
Everything was good.
by Anonymous on Oct 2018
Verified
Service Received: Spa with Kimberly F.
Great service!
by Anonymous on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Princella was very professional and did a great job. I am definitely going back. Already bought the next three massages. Love that I purchased an hour long message and got exactly that. The only thing I wouldn’t do again is take my husband. We did a couples message and he fell asleep and started to snore.
by TIM on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Loved it all!
by TIM on Oct 2018
Verified
Service Received: Spa with Desiree M.
Comfortable tables, good location and very relaxing ambiance
by HARLEY on Oct 2018
Verified
Service Received: Spa with PRINCELLA M.
Loved everything!!
by SABRINA on Oct 2018
Verified
Service Received: INTRO SWEDISH MASSAGE FOR TWO (compare at $160) with Nigel B.
This is my favorite place to go for a massage. I always feel great after and the staff is so kind and professional.
by Anonymous on Oct 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Courteous staff. Started a little later than appointment time. Not really thaylt late, but I am a stickler for appointments starting on time. Thats why there are appointments.
by Ava on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Everything was great if I sat here and typed everything i liked it would be an essay! Everything was perfect!!
by ROBIN on Sep 2018
Verified
Service Received: INTRO Deluxe Therapeutic Massage (compare at $135pp) with Desiree M.
The ambience was just ride, Studio was very calm and relaxing.
by Anonymous on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
The place was very clean and had a nice relaxing feel to it.
by Anonymous on Sep 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
The decor and ambience is so perfectly relaxing and serene.
by latarsha on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
Relaxing
by Anonymous on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Best massage we ever had. Left good review on Groupon as well.
by Anonymous on Sep 2018
Verified
Service Received: Spa with Desiree M.
Best massage we ever had. Left good review on Groupon as well.
by PAT on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with PRINCELLA M.
There is nothing to dislike. Walking in has a calming effect.
by NICOLE on Sep 2018
Verified
Service Received: Spa with Nigel B.
Will be returning!
by NICOLE on Sep 2018
Verified
Service Received: Spa with PRINCELLA M.
Will be going back!
by GENESIS on Sep 2018
Verified
Service Received: Spa with Desiree M.
The environment was peaceful and extremely relaxed.
by MARIE EVE on Sep 2018
Verified
Service Received: Spa with Desiree M.
Wonderful Therapist. I have fibromyalgia and arthritis and my body is in a constant state of discomfort. Desiree did an amazing job and I left feeling refreshed and finaly got some relief, even if just for a little while. Will definitely be going back; purchased a plan (great value). Everyone was helpful and respectful. Highly recommend.
by Anonymous on Sep 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
No comments
by Anonymous on Sep 2018
Verified
Service Received: Spa with Nigel B.
The customer service was great. Very great people
by Tanyett on Aug 2018
Verified
Service Received: Spa with Nigel B.
Nigels hands were like he was performing magic. I almost drueled lol. He really knows what he is doing. If my man could do that we would get along so much better. I will be dreaming about the massage given by Nigel.
by stanley on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Everything was great, will be returning
by michael on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Very wonderful massage.
by michael on Aug 2018
Verified
Service Received: Spa with Desiree M.
Great massage. Very accommodating in our schedule.
by shaunece on Aug 2018
Verified
Service Received: Spa with Nigel B.
Nice place, nice people, great atmosphere!
by Anonymous on Aug 2018
Verified
Service Received: Spa with Kimberly F.
I had the therapeutic massage by the owner, Kim. She really did a great job on my back. She was also very nice and professional. I'll be back next Saturday because my back muscles are in knots. From now on a massage is a neccesity.
by Anonymous on Aug 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with Desiree M.
could be darker in the room
Business response:
You need only ask... We aim to please. Hope to serve you again soon. Thanks for your response.
by MARQUECIA on Aug 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
The room was nice. I loved that me and my husband were side by side while getting massages.
by VINSON on Aug 2018
Verified
Service Received: Spa with Desiree M.
Wonderful place the staff is awesome very professional. I would definitely used their services again. Thanks for a lovely time!
by Di Di on Aug 2018
Verified
Service Received: Spa with Desiree M.
Very clean facility and friendly Staff.
by LAUREN on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Absolutely loved it, Princella did an amazing job!
by Anonymous on Aug 2018
Verified
Service Received: Spa with Nigel B.
Great room
by Anonymous on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Princella was nothing short of amazing
by Anonymous on Aug 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Princella was nothing short of amazing
by Anonymous on Aug 2018
Verified
Service Received: Spa with Shelba I.
Great Experience!!!!!!
by JAMEELAH on Aug 2018
Verified
Service Received: Spa with PRINCELLA M.
Got every kink out!! Will be back
by JAMEELAH on Aug 2018
Verified
Service Received: Spa with Shelba I.
First time and will be back
by Marilyn on Aug 2018
Verified
Service Received: INTRO Deluxe Therapeutic Massage (compare at $135pp) with Desiree M.
This experience was wonderful. The staff was amazing and I enjoyed every minute of my massage. I will definitely be back for more massages. Thank you Kimberly McCarty Fenner for donating this prize on the Girl's Trip.
by MECHELLE on Aug 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
What an amazing experience!
by MECHELLE on Aug 2018
Verified
Service Received: Spa with Nigel B.
What an amazing experience!
by Anonymous on Aug 2018
Verified
Service Received: Spa with Kimberly F.
I thought it was amazing
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
True Balance Therapeutic Massage is top-notch!
by ROBERT on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
Can't remember everything...went to sleep.....SO...very Relaxing massage by Pricella.
by Anonymous on Jul 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with PRINCELLA M.
Walked in there before the appointment, I ended up starting at 10 minutes later. This massage ended before the hour so I’m reality it wasn’t an hour in addition to my therepist maybe at most giving me 30 minutes of massage. It seem she was new or just didn’t really bother doing her job. There was constant dialogue between my therapist and my wife’s massage and in between there was always a pause to me it seem she was trying to copy or learn from the other therapist next to me. Very disappointed it has been the worst massage I’ve received, this was my second time going there first time was good but not this time. I won’t be returning it really did bother me not receiving my hour on top of all the time lost by my therapist. I usually walk out feeling really good and I had a headache by the time I left maybe because in my conscious I was thinking all this time is she new? And realizing all the pause in between. I’m not the type of people who really writes reviews but I had to this time.
Business response:
Dear Anonymous, We are very customer service oriented and guarantee our services. All our Therapist are qualified Licensed Massage Therapists. Since you did not mention anything at the time of service and you chose to review anonymously, I cannot review your particular circumstances to address the issue. You are one of three less then perfect reviews in over 5 years of business. I hope you find another spa to your liking. Sincerely, Management
by Anonymous on Jul 2018
Verified
Service Received: Spa with Kimberly F.
Awesome
by Anonymous on Jul 2018
Verified
Service Received: Spa with Desiree M.
Clean, attractive facility, very professional
by joe on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with PRINCELLA M.
I was impressed by the friendliness and competence of the staff. The location was perfect for me and they worked to accommodate my schedule.
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Princella gave a excellent massage, very professional. Would recommend thank you princella
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Calm loved it
by TROY on Jul 2018
Verified
Service Received: Spa with Nigel B.
Very relaxing
by MELISSA on Jul 2018
Verified
Service Received: Spa with Nigel B.
Loved it! the atmosphere is so cozy and great deal with groupon
by MELISSA on Jul 2018
Verified
Service Received: Spa with Desiree M.
The whole experience was worth the groupon purchase!
by JULIE on Jul 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
We found this place in Groupon and loved it so much we have been back twice since! This is a wonderful, woman owned business. The staff has been very friendly and has remembered us every time. We look forward to our next massage!
by denise on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
The place was very clean and smelled nice. They do a good job at keeping a relaxing atmosphere
by Bernice on Jul 2018
Verified
Service Received: Spa with Nigel B.
Calmly
by anthony on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
A wonderful first time experience.
by anthony on Jul 2018
Verified
Service Received: Spa with Desiree M.
I liked the total experience.
by SHARON on Jul 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with Nigel B.
did not get my deep tissue massage
by raju on Jul 2018
Verified
Service Received: INTRO Therapeutic Massage (compare at $110 pp) with Nigel B.
Nigel was great. He was very professional and was very knows exactly what he's doing. I would definitely recommend him to everyone. This was my first time going to this place and I love it! Thank you Nigel.
by SANDRA on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Decor is calming, the music is relaxing, it looks like an authentic Asian type spa, but, has a genuine welcoming feeling. Super impressed- I even asked if they could come decorate my house. The bathroom even has clear/glass rocks in the sink, a simple touch makes a big impact- like nature inside.
by Anonymous on Jul 2018
Verified
Service Received: PLAN #2- 6 Swedish Massage Discount with PRINCELLA M.
First massage and it was a great experience
by CHRISTY on Jul 2018
Verified
Service Received: Spa with Nigel B.
Excellent! We will be back.
by Anonymous on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Very customer oriented. Made me feel like I was important to their business.
by SHARON on Jul 2018
Verified
Service Received: Spa with PRINCELLA M.
Very amazing I enjoyed it very much.
by Anonymous on Jun 2018
Verified
Service Received: Spa with Nigel B.
So relaxing
by Anonymous on Jun 2018
Verified
Service Received: Spa with Roxana N.
Everything was wonderful
by Joana on Jun 2018
Verified
Service Received: Spa with PRINCELLA M.
Waiting area was a little small
by Anonymous on Jun 2018
Verified
Service Received: INTRO Swedish Massage (compare at $80pp) with PRINCELLA M.
Princilla Morris is a calming spirit, which made it easy to relax. The massage hit every problem I had without pain. It was very therapeutic and I left feeling renewed. Thanks Princella!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Kimberly F.
Just love it
by BECKY on Jun 2018
Verified
Service Received: Spa with Desiree M.
A hidden gem! So thankful I found True Balance!
by rich on Jun 2018
Verified
Service Received: Spa with Desiree M.
Were able to get me in last minute.
by AMBER on Jun 2018
Verified
Service Received: Spa with Desiree M.
Great atmosphere. Will definitely be back!
by BRYAN on Jun 2018
Verified
Service Received: Spa with Kimberly F.
It was a amazing experience!
by Janice on Jun 2018
Verified
Service Received: Spa with Kimberly F.
I liked the setup of room and calming music.
by Dwayne on Jun 2018
Verified
Service Received: Spa with Kimberly F.
I had to be poured into my car after my massage. OMG - why did I wait so long?
by rose on Jun 2018
Verified
Service Received: Spa with Desiree M.
The best massage I have ever had!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Desiree M.
Very nice location.
by TAVARES on Jun 2018
Verified
Service Received: Spa with Desiree M.
Very good and professional massage
by CINDY on Jun 2018
Verified
Service Received: Spa with PRINCELLA M.
Pressure was perfect
by CINDY on Jun 2018
Verified
Service Received: Spa with Roxana N.
Will recommend
by LINDA on Jun 2018
Verified
Service Received: Spa with Desiree M.
Very nice, peaceful setting with friendly efficient and prepared employees. If you are looking for somewhere to get a massage, this is the place to go!
by CINDY on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Desiree M.
Awsome place. I just keep going back.
by Anonymous on Jun 2018
Verified
Service Received: Spa with Desiree M.
If you haven't been....go!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Roxana N.
You have a good customer service attitudes. The place was clean. Roxanne did a good job. Keep it up.
by lori on Jun 2018
Verified
Service Received: Spa with Nigel B.
We loved both massages.
by Anonymous on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Kimberly F.
Great experience!
by DAWN on Jun 2018
Verified
Service Received: Spa with Desiree M.
Desiree was fantastic and she’s nailed down my needs and made recommendations on a care plan. I’m confident she’s going to take care of me and I’m excited to see her soon!
by Anonymous on Jun 2018
Verified
Service Received: Spa with Roxana N.
Great!
by COLLEEN on Jun 2018
Verified
Service Received: PLAN #1 - 3 Swedish Massage Discount with Nigel B.
I always leave True Balance feeling relaxed and refreshed. Great ambiance, professional and courteous service, and the therapists know what they’re doing. What’s not to love?
by Anonymous on May 2018
Verified
Service Received: Spa with Nigel B.
Great
by Anonymous on May 2018
Verified
Service Received: Spa with Roxana N.
Everything was great