Lacey was quiet but very nice. She seems a little shy and communication with clients will likely get better going forward. Afterwards, she sent me off with a nice cup of tea, which was a really nice touch. I liked her music selection. I went in with no specific problem areas, although my legs do give me some trouble in the feet and ankles. I never mentioned anything and didn't expect her to target the areas. She did a great job with my calves, which tighten up with my feet and ankles being jerks. I liked Lacey and would happily go back to her.