License: FL #MA 55765
101 Verified Reviews
Bodywork Services
Special Offers
License: FL #53787
64 Verified Reviews
Bodywork Services
Special Offers
License: FL #MA64006
22 Verified Reviews
Bodywork Services
Special Offers
19 Verified Reviews
Bodywork Services
Special Offers
8 Verified Reviews
Skincare Services
Special Offers
4.93 (Based on 329 Reviews)
I'm not sure how to respond to your review. Unfortunately, without any information for me to be able change or correct, I can't even respond. If there is something you would like to discuss about your service, please feel free to reach out to me. We always do our best to rectify a situation, so I would like the opportunity to do so, if possible. Feel free to email me at serenityinclermont@yahoo.com if I can help further. ~Sandra
We apologize that your first Phone Call made you feel like you were “not worth our time.” We normally don’t book a 30 minute massage for a client unless it’s for a minor or to focus on a specific area due to the limited time frame. We are glad we were able to accommodate your session and that you were able to rebook with us for your next session. If you need to discuss this further, please contact Sandra at 407-610-0050.
Good Afternoon, Kim. We wanted to follow up with you on your review. Please reach out and let us know what we can do to improve on our professionalism. We strive to receive 5 star reviews and we want to make sure what you felt was unprofessional can be addressed. Thank you for visiting and we hope to see you back soon.