About Us

Wellness Practitioner Jennifer Poulin is thrilled to be following her dream of opening a community acupuncture center with the goal of making acupuncture accessible to everyone.

Jen holds a master's degree in acupuncture from Tai Sophia. In addition, she is a graduate of the Baltimore School of Massage and a diplomat in Asian Bodywork Therapy through NCCAOM. This means that she is one of the very few practitioners qualified to offer acupuncture, Shiatsu, and western massage therapy.

"Shiatsu, massage and acupuncture have changed my life in so many ways and after years of being a skeptic, I am proud to be a part of the revival of ancient alternative medicines. Massage and Asian Bodywork have so much to offer in preventative medicine and pain management. I find Shiatsu just as relaxing a... more

The Well: Acupuncture, Massage and Wellness

42 E Cross St

Baltimore , MD 21230 map it

License: #1770023269

Hours of Operation

M By Appointment Only
T By Appointment Only
W By Appointment Only
Th By Appointment Only
F By Appointment Only
Sa By Appointment Only
S By Appointment Only

Client Testimonials

Here's what our clients are saying


  • Patrick is the best.

    Very easy and low key, conveniently located.

  • Great massage

    The Well is cozy and in the heart of the neighborhood.

  • Definitely was able to relax in this professional and clean environment. Would recommend to others.

    The Well is located in the heart of Fed Hill, making it easy and convenient for me to get to. The atmosphere is calming and relaxing and Patrick is great to work with!

  • Patrick is amazing!! Everything about his massage was perfect, so deeply rejuvenating. Highly recommend!

    Would absolutely go back for massage and accupuncture!

  • I hadn’t been to the Well in a couple years and am so glad I went back! I love supporting a local small business, and the small, intimate feel is just what I like best.

    Fantastic massage.

Acupuncture without insurance

$90
60min

Custom Therapeutic Bodywork

$95
60min
$110
75min
$130
90min
$165
120min

Custom Pregnancy Massage

$95
60min
$130
90min
Select

Thai Yoga Massage

$90
60min
$105
75min
$120
90min
$150
120min
Select

Cupping

$45
30min
$60
45min
Select

Acupuncture with Insurance

$90
60min
Select

Acupuncture without Insurance

$90
60min
Select

Acupuncture with Insurance

$90
60min
Select
Booking a service you previously paid for?
Log in to your account.

Package of Six 60 minute massage treatments of your choice

$513
60min.
Select

Package of Six 90 minute massage treatments of your choice

$702
90min.
Select

6 Acupuncture Session

Get 10% off when you buy a bundle of Acupuncture sessions
$486
60min.
Select
Booking a service you previously paid for?
Log in to your account.

Special Christmas in July with Patrick!

Select

Jennifer P.

License: MD #M04027

License: MD #U02328

18 Verified Reviews

Acupuncture without insurance

$90
60min

Cupping

$45
30min
$60
45min
Select

Acupuncture with Insurance

$90
60min
Select

Acupuncture without Insurance

$90
60min
Select

Acupuncture with Insurance

$90
60min
Select

Special Offers

6 Acupuncture Session

$486
60min.
Select
by Anonymous on Apr 01
Jen has a calming demeanor and really made my first acupuncture experience a great one
by Amy on Nov 12
She took the time to talk with me before the session, getting to know me and answer any questions that I had.
by Anonymous on Sep 12
In tune & understands the body
by Ariel on Feb 23
Jennifer is calming, empathetic and very knowledgeable. She took the time to actively listen to me and my concerns and thoroughly explained her recommendations for treatment. Highly recommend her and The Well!
by Cindy on Sep 10
See comments above
by Anonymous on Mar 25
Jennifer was amazing! Great pressure and technique!
by Donna on Oct 19
I have been going to message therapy for many years. Never found a therapist as effective as Jenn ! I also use her for "cupping" and essential oil therapy....both are also professionally done and effective. I cannot say enough good things about Jenn and this practice in Federal Hill
by Anonymous on Jun 13
See above.
by Nathan on Feb 28
Excellent service in a very comfortable soothing environment. I highly recommend to anyone looking for pain relief and overall well-being.
by Matt on Jan 20
Jen is amazing. She really spent time on the places in my back that needed work, and i feel much better today than i did going in.

Daniel K.

License: MD #U01868

4 Verified Reviews

Acupuncture without insurance

$90
60min

Custom Therapeutic Bodywork

$95
60min
$110
75min
$130
90min
$165
120min

Custom Pregnancy Massage

$95
60min
$130
90min
Select

Cupping

$45
30min
$60
45min
Select

Acupuncture without Insurance

$90
60min
Select

Special Offers

Package of Six 60 minute massage treatments of your choice

$513
60min.
Select

Package of Six 90 minute massage treatments of your choice

$702
90min.
Select

6 Acupuncture Session

$486
60min.
Select
by Anonymous on Apr 28
Daniel listen to my concerns and it was one of the best massages I have ever had.
by Anonymous on Mar 19
Pretty much one of the best massages ever. Deep tissue yet very relaxing and Soooo decompressing. That’s why I keep going back month after month! Highly recommend Daniel.
by Steven on Oct 08
great listener great hands great bedside manner. loved the cup ng
by Anonymous on Jun 09
I feel so cared for and rebalanced

Natalie N.

License: MD #M06236

License: SC #12656

19 Verified Reviews

Custom Therapeutic Bodywork

$95
60min
$110
75min
$130
90min
$165
120min

Thai Yoga Massage

$90
60min
$105
75min
$120
90min
$150
120min
Select

Special Offers

Package of Six 60 minute massage treatments of your choice

$513
60min.
Select

Package of Six 90 minute massage treatments of your choice

$702
90min.
Select
by Anonymous on Sep 25
Very nice relaxing massage from Natalie.
by David on Aug 26
Natalie was fantastic. She is very skilled in healing using many methods.
by LizNoel on Aug 21
Very friendly and professional.
by Lauren on Aug 20
She was lovely, friendly, welcoming and very strong! Highly recommend
by Cindy on Aug 07
Natalie is a kind, caring person and that comes through in her massages techniques. She is able to tap into what the client needs and delivers.
by Anonymous on Jul 10
Natalie talked with me about my issues prior to session and worked on areas that were causing me difficulty. The massage itself was great -- best massage I've ever gotten in Baltimore!
by John on Jul 03
One of the best massages I have had! Maintained consistent contact, fluid motions, strong pressure. Soothing demeanor and relaxing atmosphere
by Barbara on Jul 03
Natalie is skilled in a variety of massage and sensitive to my needs. It is a pleasure to be with her.
by tamar on Mar 29
Natalie was amazing. I've already booked by next appointment with her!
by Sarah on Feb 15
She made me feel very comfortable while getting a massage and I have increased mobility!!

Patrick R.

License: MD #M06269

36 Verified Reviews

Custom Therapeutic Bodywork

$95
60min
$110
75min
$130
90min
$165
120min

Custom Pregnancy Massage

$95
60min
$130
90min
Select

Special Offers

Package of Six 60 minute massage treatments of your choice

$513
60min.
Select

Package of Six 90 minute massage treatments of your choice

$702
90min.
Select
by Stephen on Jun 27
He uses great techniques, communication and skill/experience. 10/10 would recommend.
by Anonymous on Jun 15
Patrick addressed my concerns while also keeping other limitations in mind. I’ve had many other massages that have triggered more problems, however this has not been the case with Patrick.
by Anonymous on May 30
Great massage
by Stephanie on May 25
Patrick is great!
by Natalya on May 16
As a new mom, I was in need of rest and relaxation. Patrick was great at treating areas of chronic tension. Looking forward to booking future sessions.
by Emily on May 16
Patrick started off the session by asking me questions about how I was feeling and what I wanted him to focus on during the session. He also checked in during the session to make sure the pressure was okay. My back pain has improved since starting massages with Patrick!
by Anonymous on May 15
Everything! Thank you for the incredible experience!
by Ryan on May 12
Extremely knowledgeable, professional, and most importantly Patrick helped my shoulder and neck!
by Meredith on May 09
Patrick did an amazing job pinpointing and focusing on the areas that bother me most, and some I didn’t even realize were problematic but once he worked on them I immediately felt better. Can’t wait to go back!
by Anonymous on Apr 20
Patrick helped relief shoulder and neck pain that has been consistent for far too long.

Average Rating:

4.87 (Based on 131 Reviews)

94 %

Ambiance
98 %

Professionalism
by Stephen on Jun 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Patrick is the best.
by Anonymous on Jun 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Very easy and low key, conveniently located.
by Anonymous on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Great massage
by Stephanie on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The Well is cozy and in the heart of the neighborhood.
by Natalya on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Definitely was able to relax in this professional and clean environment. Would recommend to others.
by Emily on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The Well is located in the heart of Fed Hill, making it easy and convenient for me to get to. The atmosphere is calming and relaxing and Patrick is great to work with!
by Anonymous on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Patrick is amazing!! Everything about his massage was perfect, so deeply rejuvenating. Highly recommend!
by Ryan on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Would absolutely go back for massage and accupuncture!
by Meredith on May 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
I hadn’t been to the Well in a couple years and am so glad I went back! I love supporting a local small business, and the small, intimate feel is just what I like best.
by Anonymous on Apr 2022
Verified
Service Received: Custom Therapeutic Bodywork with Daniel K.
Fantastic massage.
by Anonymous on Apr 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Easy to book, quiet service rooms despite being on a nosy street.
by Alyssa on Apr 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Very pleased with receiving massage therapy from Patrick at The Well. The website is very easy to schedule (and even pay) for appointments. The space itself is in a convenient location and is very clean!
by Laura on Apr 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Patrick is an amazing massage therapist. He actively listens and adjusts to your concerns and the messages your body is giving him. He finds not only your areas of pain, but also looks to their root causes and addresses those as well. Excellent experience
by Anonymous on Apr 2022
Verified
Service Received: Acupuncture with Jennifer P.
Great location
by Anonymous on Mar 2022
Verified
Service Received: Custom Therapeutic Bodywork with Daniel K.
Great place!
by KAYLA on Mar 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The Well is a wonderful, cozy place where the staff are friendly and professional and very knowledgeable about what they do.
by Anonymous on Mar 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The facility is amazing. They have a great ambiance.
by Megan on Mar 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
A great community resource!
by Joanna on Mar 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The location is extremely convenient, and I felt very comfortable!
by Alexandra on Feb 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Very good body work massage customized for my needs!
by Kendra on Feb 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Very clean and welcoming
by Anonymous on Feb 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Easy to schedule. Calm atmosphere
by Anonymous on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Easy booking experience; they responded right away. Massage was great! I hold a lot of tension in shoulders and sit at computer all day. I often have Neck and shoulder pain. Patrick was very knowledgeable and experienced in specifics of what was needed to relieve the tension
by Charles on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Super accessible to my place. The only thing that is that the Ring doorbell didn't work so I ended up texting Patrick. I'm pretty adaptable so it wasn't a big deal for me, but I can see others making an issue of it so I'd get that fixed sooner rather than later.
by Anonymous on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Very attentive and professional!
by Rachelle on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
By far the best massage I’ve ever had! Patrick went over the intake paperwork before he started and we agreed on a treatment that was best for me. He worked out several knots, some of which I didn’t even know I had! My back immediately felt better. I will definitely be going back!
by Ali on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Patrick is great! I've had a stubborn knot in my neck/back and he's been able to use techniques like massage, stretching, and gua sha to help relieve the tension. He's an attentive listener and very professional. Would highly recommend!
by Anonymous on Jan 2022
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
I always have a great experience with the massage therapists at this center. I have also dipped my toe into acupuncture and had a positive reaction to my session.
by Anonymous on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
This was a great experience, and I feel like Patrick really worked on getting my back and neck into a better place.
by Anonymous on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
The Well is in a convenient location if you live in the city, but if you are driving, leave yourself some time for parking. Clean and relaxing atmosphere. Knowledgeable practitioners.
by Anonymous on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
I loved the hot towel touch at the end!
by Anonymous on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Easy booking process online. Place is clean and quiet. And quiet is hard to achieve on one of the busiest streets in Federal Hill!
by Julie on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Great atmosphere, friendly and knowledgeable staff
by Anonymous on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
I was really struggling with shoulder pain and Patrick spent an hour working on my back, neck, and shoulder. I feel so much better and really appreciate his attention to this area in a therapeutic way. I have already referred several friends. He’s great and so professional.
by Cindy on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Awesome staff and great bodywork!! Plus, 2 great shops next door-SoBotanicals and Pandoras Box!!
by Rebecca on Dec 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
I was very impressed with everything I experienced at The Well:Massage and Wellness. Nice Atmosphere, very caring staff who make sure individual needs are met. Highly professionable and meets individual needs of treatment. I left feeling very fulfilled on how well I felt, very relaxed. I would definite recommend The Well to friends, family and all who are needing individual quality care along with different therapeutic treatments. Massage , Accupuncture and more. Management and staff are great.
by Amy on Nov 2021
Verified
Service Received: Acupuncture (One-On-One) with Jennifer P.
Wonderful experience. It was my first session ever and I can’t wait for the next one.
by Anonymous on Nov 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Great location
by Jeannie on Oct 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Facility is cLean and comfortable.
by Steven on Oct 2021
Verified
Service Received: Custom Therapeutic Bodywork with Daniel K.
Dan focused on my problems and came up w a plan. His massage skills are fantastic. He introduced me to cupping. Looking forward to accupuncture
by Candy on Oct 2021
Verified
Service Received: Custom Therapeutic Bodywork with Patrick R.
Na
by Anonymous on Sep 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Nice space and friendly people.
by Anonymous on Sep 2021
Verified
Service Received: Acupuncture (One-On-One) with Jennifer P.
Best acupuncturist ever!
by David on Aug 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Wonderful healing experience!
by LizNoel on Aug 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Welcoming space
by Lauren on Aug 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Great convenient location, I love supporting local!
by Cindy on Aug 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
I’ve been coming here since it was open. A great place-no frills but clean and tidy!
by John on Jul 2021
Verified
Service Received: Custom Therapeutic Bodywork with Lori G.
Lori is first rate. Precise. Thoughtful. Thorough. I’ll be back.
by Anonymous on Jul 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Calm soothing atmosphere.
by John on Jul 2021
Verified
Service Received: Thai Yoga Massage with Natalie N.
10/10
by Barbara on Jul 2021
Verified
Service Received: Thai Yoga Massage with Natalie N.
Go now!
by tamar on Mar 2021
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
It was one of the best massages I've ever had.
by Anonymous on Mar 2021
Verified
Service Received: Bodywork with Tom M.
Reiki is great to clear out energy blocks.
by Ariel on Feb 2021
Verified
Service Received: 1st Acupuncture Session with Jennifer P.
The Well is such a wonderful spot. I felt comfortable and relaxed immediately upon walking into the room.
by Sarah on Feb 2021
Verified
Service Received: Thai Yoga Massage with Natalie N.
Beautiful , tranquil space
by Anonymous on Aug 2020
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Outstanding! Exactly what I needed
by Amanda on Aug 2020
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Beautiful environment.
by Jonathan on Mar 2020
Verified
Service Received: Custom Therapeutic Bodywork with Lori G.
Nice place, comfortable.
by Anonymous on Mar 2020
Verified
Service Received: Thai Yoga Massage with Natalie N.
Love the energy of the place.
by Drew on Mar 2020
Verified
Service Received: Thai Yoga Massage with Natalie N.
Great space and cool people!
by Alexandra on Mar 2020
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Overall the space is nice though strange it's in a basement
by Kevin on Jan 2020
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Overall a great experience.
by Anonymous on Jan 2020
Verified
Service Received: Custom Therapeutic Bodywork with Natalie N.
Professional, calm vibe
by Anonymous on Oct 2019
Verified
Service Received: Thai Yoga Massage with Natalie N.
Online booking and payment.
by Cindy on Sep 2019
Verified
Service Received: Package of Six 90 minute massage treatments of your choice with Jennifer P.
Jen is a great practitioner. She listens to the issues going on with your body and adapts accordingly. She also is ver tuned into what may be going on emotionally, as that ca impact our bodies, and treat or make suggestions for treatment. Highly recommend The Well. I received a 90 minute massage and acupuncture. Felt great after leaving-the acupuncture helped with one of my symptoms of anxiety. Thank you Jen!! ??
by Johnny on Jun 2019
Verified
Service Received: Thai Yoga Massage with Natalie N.
Clean. Well, neatly designed facility.
by Sara on May 2019
Verified
Service Received: Meditation with Tom M.
Loved the space and location
by Anonymous on Mar 2019
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
One of the best acupressure massages I’ve gotten and definitely the best in Baltimore!
by Imani on Mar 2019
Verified
Service Received: Bodywork with Community A.
Nothing
by Anonymous on Jan 2019
Verified
Service Received: Acupuncture with Robert P.
N/A
by Anonymous on Jan 2019
Verified
Service Received: Bodywork with Robert P.
Chairs are a bit uncomfortable and the room was chilly.
by Anonymous on Dec 2018
Verified
Service Received: Bodywork with Robert P.
Cute place
by Donna on Oct 2018
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
I have been going to message therapy for many years. Never found a therapist as effective as Jenn ! I also use her for "cupping" and essential oil therapy....both are also professionally done and effective. I cannot say enough good things about Jenn and this practice in Federal Hill The practice also has an excellent acupuncture practice. I recommend Bobby if you are looking for acupuncture !
by Anonymous on Aug 2018
Verified
Service Received: Bodywork with Community A.
Knowledgeable and very good professional experience.
by Anonymous on Jul 2018
Verified
Service Received: Bodywork with Robert P.
jj
by Anonymous on Jun 2018
Verified
Service Received: Bodywork with Robert P.
Great facility, service and experience
by Anonymous on Jun 2018
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Jen always does a great job. I recommend it!
by Anonymous on Jun 2018
Verified
Service Received: Bodywork with Daniel K.
A perfect cocoon for finding mySelf again.
by Anonymous on Apr 2018
Verified
Service Received: Bodywork with Robert P.
Wonderful neighborhood asset. $25 community acupuncture makes it accessible to people who'd not normally try it and also to those of us who appreciate being able to come in on regular intervals.
by Katie on Mar 2018
Verified
Service Received: Bodywork with Robert P.
Everything was great. Always impressed with the cleanliness and relaxing atmosphere.
by Anonymous on Mar 2018
Verified
Service Received: Bodywork with Robert P.
I always feel so much better are community acupuncture. What a great service for the community.
by Nathan on Feb 2018
Verified
Service Received: Dynamic Duo 90 minute with Jennifer P.
Excellent service in a very comfortable soothing environment. I highly recommend to anyone looking for pain relief and overall well-being.
by Katherine on Feb 2018
Verified
Service Received: Bodywork with Robert P.
My husband and I went last night- I'm 40 weeks pregnant and trying to induce labor. Bobby was great and the facility was very nice. It hasn't been 24-48 hours yet, but hopeful and we'll be back in two days if it didn't work, for a second attempt!
by Bree on Feb 2018
Verified
Service Received: Bodywork with Eliz B.
Always have a pleasant experience and they provide a relaxing atmosphere
by Kate on Feb 2018
Verified
Service Received: Bodywork with Robert P.
Bobby's acupuncture skills have really helped me avoid major side effects from cancer treatment. he listens and is very personable
by Kim on Jan 2018
Verified
Service Received: Acupuncture (One-On-One) with Eliz B.
Would like soft music played in the individual rooms.
by Brittni on Jan 2018
Verified
Service Received: Bodywork with Robert P.
Everything was great!
by Matt on Jan 2018
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Nice facility, clean, very welcoming.
by Rick on Jan 2018
Verified
Service Received: Package of Six 90 minute massage treatments of your choice with Jennifer P.
Warm room, great music.
by Cindy on Jan 2018
Verified
Service Received: Bodywork with Robert P.
Every time I come it’s for a specific issue. I always leave feeling better than when I walked through the door. Bobby is so knowledgeable and listens to your story and what is going on. If you’ve never tried acupuncture-he’s the one to see!
by Anonymous on Dec 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
very therapeutic atmostphere and approach taking in the whole person with multiple conditions
by Anonymous on Dec 2017
Verified
Service Received: Bodywork with Robert P.
The well is an amazing community acupuncture center! It is very inviting and the staff are wonderful! My only comment is I wish the community chairs were a little more comfortable, other community acupuncture centers I’ve been to have recliners and it makes a difference.
by Anonymous on Dec 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Great place right in neighborhood
by Sarah on Nov 2017
Verified
Service Received: Bodywork with Robert P.
The entire experience was thoughtful and professional.
by Jude on Oct 2017
Verified
Service Received: Bodywork with Jenna R.
The session was great but the chairs could be more comfortable.
by Sharna on Oct 2017
Verified
Service Received: Bodywork with Robert P.
Bobby was very helpful and knowledgeable .
by Alyssa on Oct 2017
Verified
Service Received: Bodywork with Jenna R.
I will be coming back!
by Anonymous on Oct 2017
Verified
Service Received: Acupuncture (One-On-One) with Robert P.
MY FACE REST IN THE ROOM THAT I WAS PLACED IN WAS DIRTY FROM THE PREVIOUS CLIENT AND I WAS TOLD TO PLACE MY FACE THERE. I BROUGHT IT TO THE STAFF'S ATTENTION AND THEY CLEANED IT BEFORE MY SERVICES WERE PERFORMED. I WAS UNDER THE IMPRESSION THAT THE ROOMS WERE CLEANED AFTER EACH SESSION, BUT GUESS THAT WASNT THE CASE IN THIS SITUATION. THE GENTLEMAN WHO I WAS SCHEDULED WITH WAS NOT THERE FOR MY APPOINTMENT. WHEN I ARRIVED AT THE WELL FOR SERVICES THERE WAS NO ONE AT THE DESK TO GREET ME AND I SAT IN THE LOBBY FOR ALMOST 10 MINUTES BEFORE I WAS ADDRESSED AND ATTENDED TO.

Business response:

I am so sorry and disappointed to hear about your bad experience. We strive to serve each client in a professional yet tranquil environment. We have refunded you for your treatment and given you another treatment free. Due to road closures, another acupuncturist took you so that we wouldn't delay your appointment. All linens and rooms are cleaned after each treatment. I will also check the headrest and order a new one. Thank you for your feedback, we will learn and grow from it.

by Melanie on Sep 2017
Verified
Service Received: Acupuncture (One-On-One) with Jenna R.
The space is well-appointed and inviting and everyone I've interacted with has been professional and warm.
by Anonymous on Sep 2017
Verified
Service Received: Acupuncture (One-On-One) with Jenna R.
I liked the results which were good.
by Mia on Aug 2017
Verified
Service Received: Bodywork with Jenna R.
Great experience, will be referring friends!
by Robert on Aug 2017
Verified
Service Received: Bodywork with Robert P.
Professionalism
by Anonymous on Jul 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Jenn has great hands and commitment to making sure she is giving you the massage your body needs, not a standard routine. Felt incredible after and look forward to another massage.
by Anonymous on Jul 2017
Verified
Service Received: Bodywork with Jenna R.
I tried the community acupuncture, it was my first time trying acupuncture, and Jenna was very gentle and helpful. I will be back, Thanks!
by Celine on Jul 2017
Verified
Service Received: Bodywork with Robert P.
Loved it and cannot wait to come back!
by Ed on Jun 2017
Verified
Service Received: Bodywork with Jenna R.
The group setting is very comforting and welcoming.
by Nancy on Jun 2017
Verified
Service Received: Package of Six 60 minute massage treatments of your choice with Jennifer P.
So quiet; feels like a safe cocoon
by Crystal on Jun 2017
Verified
Service Received: Bodywork with Jenna R.
Loved the atmosphere and felt 5 million times better after treatment
by Jason on May 2017
Verified
Service Received: Bodywork with Robert P.
I loved it and can't wait to come back for another session.
by Carl on May 2017
Verified
Service Received: Bodywork with Jenna R.
Very comfortable setting, that provided with an overall great experience for my introduction to acupuncture.
by Cara on Apr 2017
Verified
Service Received: Bodywork with Robert P.
Great experience.
by Brittany on Apr 2017
Verified
Service Received: Bodywork with Robert P.
It would be better if lights were dimmer to help relax more .
by Anonymous on Apr 2017
Verified
Service Received: Bodywork with Jenna R.
Quiet and peaceful.
by Anonymous on Mar 2017
Verified
Service Received: Bodywork with Jenna R.
The Well had a clean and calming atmosphere. There was soothing music, comfortable seating, calming aromas, and so forth that made the experience even better. The acupuncture practitioner, Jenna, was nice and empathic as well. I will definitely be back.
by Ana on Mar 2017
Verified
Service Received: Bodywork with Community A.
Jenna is amazing!! I will be back next Saturday.
by Anonymous on Feb 2017
Verified
Service Received: Bodywork with Robert P.
disliked all the stairs needed to come and go. liked the friendly but professional atmosphere of the well.
by Melanie on Feb 2017
Verified
Service Received: Bodywork with Robert P.
A very relaxing and "balancing" experience. I thoroughly enjoyed the community style of acupuncture.
by Matt on Feb 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Great spot
by Amy on Feb 2017
Verified
Service Received: Bodywork with Community A.
Bobby was great, my headache is gone, and I will be back to see him very soon!
by Katara on Feb 2017
Verified
Service Received: Bodywork with Jenna R.
Nice ambiance
by Witburn on Feb 2017
Verified
Service Received: Bodywork with Jenna R.
A relaxing environment
by Daryl on Jan 2017
Verified
Service Received: Bodywork with Robert P.
Great to have this service in a convenient location and reasonable price. I will be back.
by Amy on Jan 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
Easy booking, great atmosphere, caring practitioners.
by Anonymous on Jan 2017
Verified
Service Received: Custom Therapeutic Massage with Jennifer P.
A good massage, which I sorely needed.
by Erikka on Jan 2017
Verified
Service Received: Bodywork with Robert P.
In my experience, the Well was a very open and inviting space, with equally friendly and attentive staff. Those responsible for the rehab and remodeling did an excellent job, in my opinion. Great lighting, color schemes, decor, etc. Overall...relaxing. Mission accomplished!
by Anonymous on Dec 2016
Verified
Service Received: Bodywork with Robert P.
Very welcoming and warm staff! I had a scheduling snafu and the staff was extremely accommodating and apologetic.
by Timothy on Dec 2016
Verified
Service Received: Bodywork with Robert P.
The treatment worked well enough that I will probably come back. My only knock is that it was cold in the room.
by Erin on Dec 2016
Verified
Service Received: Bodywork with Robert P.
So glad we have a community acupuncture office on this side of the city now...the space is very nice and cozy and everyone I've seen there has been very nice.
by Anonymous on Nov 2016
Verified
Service Received: Bodywork with Robert P.
Been experiencing lower back pain for the last three weeks. Haven't found any relief until I came in for community acupuncture, I left feeling significantly better and the pain relief lasted through the following day. Looking forward to visiting again!
by Teri on Nov 2016
Verified
Service Received: Bodywork with Robert P.
The community acupuncture room is warm, cozy & welcoming! Lots of snuggly blankets are available to keep warm while relaxing, and white noise machines drown out the outside world. I left feeling relaxed and grounded.
by Roland on Oct 2016
Verified
Service Received: Bodywork with Robert P.
I wanted to experience the acupuncture and to see if I could benefit from it. I was in the cloud for a couple of days. Bobby was great and professional. I will be back. I highly recommend it to anyone. Thank you.
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The Well: Acupuncture, Massage and Wellness

42 E Cross St

Baltimore , MD 21230 map it

Phone:

License: #1770023269

  • The Well: Acupuncture, Massage and Wellness

  • 42 E Cross St
  • Baltimore , MD 21230
  • License: #1770023269
  • http://thewellacu.com
  • Find us on: